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Any business that could benefit from not only getting more online reviews, but managing and responding to those reviews.
I love being able to showcase our awesome reviews on our website. I can easily get reviews after a customer uses us where before it was like pulling teeth.
Sometimes the customers do not receive the emails asking them for a review, but this is more to do with the Spam filters on the receiving end.
The customer support is great and on top of helping me with any support i need fir my account and my clients accounts. They are open to input and committed to making their product better.
I can't think of features that are missing at this time.
I love that its so easy to share my reviews on my website. You have to get people to your website and reviews are an easy way.
Other than that, the only "filter" that doesn't seem to work for me is the request to ignore reviews that do not contain user comments.
Overall experience has been good as the support is really helpful and good.
Getting more reviews and filtering out negative ones will enhance your online reputation.
I love the app and clean user interface. Savi Reviews is great for businesses who thrive off face-to-face interactions with their customers.
Lack of customization and integrations with other software solutions is not ideal, but as mentioned, it's not crucial in any way for what Savi does.
Great experience with support. User friendly; easy for customers to leave reviews and best of all reviews are posted on all social media outlets.
There is no easy way to reach out to their customer service. No contact information on billing.
I went with this company because of the more affordable price and some of the features that they offered. So far I've been really happy.
It opens up small businesses for growth in terms of customer satisfaction and communication, as well as giving voice to customers who want to share their.
Prioritize real-user-identified key features according to your needs to find your best fit.
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