# Compare HubSpot Service Hub vs Salesforce Starter 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HubSpot Service Hub and Salesforce Starter based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/182476-227088/HubSpot-Service-Hub-vs-Salesforce-Starter

---

# HubSpot Service Hub vs Salesforce Starter Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HubSpot Service HubSalesforce Starter2/4 selected

[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.4 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

[## HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.4 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [189 reviews](#user-reviews)

Positive

177

Neutral

9

Negative

3

[## Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4

Customer Service

4.1

Reviews Sentiment

Based on [224 reviews](#user-reviews)

Positive

198

Neutral

18

Negative

8

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

NA

Sales Pipeline Management

NA

Activity Dashboard

4.0

72%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.7

Lead Management

4.5

Sales Pipeline Management

4.7

Activity Dashboard

4.4

User satisfaction

User satisfaction

4.4

User reviews[189](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.2

Customer support

4.5

User satisfaction

4.4

User reviews[224](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.0

Customer support

4.1

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Customer support departments, marketing teams, sales teams, content creators, and operations teams.

Best for

Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service.

## User reviews

Pros & cons

Mai M.

Managing Director

> "With Service Hub, we are easily identifying opportunities to upsell or cross-sell, which is super important for..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7119324)

SC

Sean C.

Marketer

> "It's complicated, sometimes clunky (need to check for errors), and the advanced plans are expensive for a small..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7046147)

Mai M.

Managing Director

> "With HubSpot Service Hub, we are enabling powerful alignment amongst our various teams."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7119324)

VR

Verified Reviewer

VP of Customer Success

> "Poor UX for support ticketing, lacking in core functionality, behind the curve on AI capabilities."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6593659)

TC

Torlock C.

Head of marketing and development

> "Hubspot has great off the shelf, free integrations with host of services I.e. WordPress, WooCommerce, Magenta,..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6640877)

JL

Jill L.

HR Manager

> "I do not like the 12-month plan and limited free access."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7027369)

Mai M.

Managing Director

> "Our team uses HubSpot daily so it's critical that we maximize all its services."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7119324)

EB

Elizabeth B.

customer service supervisor

> "Overall I didn't care for it from the start it has a messy like home station and has too much going on."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6788407)

VR

Verified Reviewer

Marketing Manager and Business Development

> "Knowing a little more about who you're helping changes how you respond, and that's something we valued a lot as..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7139912)

TM

Tina M.

Installation Manager

> "I didnt like how much automation had to be done to make everything work the way we needed to."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6681643)

Ebose I.

Manager

> "HubSpot Service Hub helps me stay organized and respond to customers faster."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7018878)

MHS

Mohammed Hareez S.

Customer Success representative

> "the least we like about this is its bit unorganized"

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6691199)

EB

Erinn B.

Client Service Specialist II

> "Along with marketing emails and sales as well as service tools all in once place and the CRM software is free"

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6493830)

JL

Jill L.

HR Manager

> "However, I do not like the price and will not continue with it."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7027369)

SN

Samuel N.

Marketing Manager

> "The fact it has a strong data centralization allowing everyone access the same information hence efficient..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6628455)

LB

Lisa B.

Operations Manager

> "I did not ever get to be an admin with this"

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6425997)

SC

Sean C.

Marketer

> "It's a good place to understand and manage marketing flows."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7046147)

HB

Hailey B.

Sales Marketing Manager

> "Frustrated when there is only one ticket holder or it is difficult to assign collaborators."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4979162)

Laura H.

Human Resources Generalist

> "HubSpot makes it simple to monitor key performance indicators, create actionable processes and surveys, and..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___5012608)

VR

Verified Reviewer

Client Project Manager

> "Pricing can be expensive when compared to the competition"

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4895512)

MK

Mehakpreet K.

Hr executive

> "I particularly enjoyed using service hub and it was easy to demonstrate as well by the time i learned new..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6816816)

SD

Shannon D.

Customer Experience Designer

> "I also didn't like that the knowledge base didn't provide for version history and edit tracking."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4236821)

NB

Nabil B.

Director

> "Lots of customizability to fit our business' support requirements."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6624115)

VT

Venita T.

CEO, Founder

> "I had to watch several videos to gain a proper understanding of how to operate it effectively. Although..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4751693)

IV

Ismael V.

Sales

> "I really like that you can set up meetings and it will send reminders to the people."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6802386)

SM

Sergio M.

Application Engineer

> "The interface is not customizable at all."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#SoftwareAdvice___4520858)

CT

Cassandra T.

Marketing Specialist

> "Overall, HubSpot Service Hub is a powerful customer service platform that offers an impressive array of..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4815786)

VT

Venita T.

CEO, Founder

> "The initial stage of launching this product can be quite challenging and confusing."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4751693)

JL

Jill L.

HR Manager

> "The academy is nice feature to have to look up and learn new things."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7027369)

MJ

Mathew J.

Digital Marketing Specialist

> "Hubspot is not the most affordable option out there."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4706602)

Heather T.

owner and operator

> "I absolutely love the live chat feature—it’s easy to set up, and my team found it incredibly efficient for..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6763416)

TOD

Thierno Ousmane D.

Loans manager

> "The ticket system still needs some improvements."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___3805401)

CT

Cassandra T.

Marketing Specialist

> "This feature enables teams to streamline their support processes, ensuring that no customer issue goes..."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4815786)

SM

Sergio M.

Application Engineer

> "We do not have a timeline to fix this"."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#SoftwareAdvice___4520858)

TM

Tina M.

Installation Manager

> "The part I liked most about HubSpot is how much assistance they provide to new customers learning the system."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6681643)

SM

Sergio M.

Application Engineer

> "I have found multiple bugs and I was told "We know."

[See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#SoftwareAdvice___4520858)

[View Reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

BK

Blerta K.

Language Instructor

> "The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877)

RL

Rico L.

AE

> "Sometimes the reporting can track figures incorrectly, but not sure if that is an internal issue."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7067755)

VR

Verified Reviewer

App Developer

> "What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7098838)

Khilah B.

Owner

> "I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7076699)

VR

Verified Reviewer

Salesforce Consultant

> "It gives you the exposure to find out what you need as you continue to grow."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7123343)

VR

Verified Reviewer

Advisor

> "Customization options are basic."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416)

VR

Verified Reviewer

Advisor

> "Slight learning curve early, but useful once workflows are set."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416)

BK

Blerta K.

Language Instructor

> "Not as easy as Starter label suggests."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877)

Jeff T.

AE

> "Best CRM on the market i have enjoyed using it throughout my career at multiple companies"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7091777)

PB

Phoebe B.

Payroll Administrator

> "Response was time consuming."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055)

RS

Rob S.

Managing Director

> "Its intuitive design, responsiveness, and simplicity in implementation make it a standout choice in the market. Whether you're..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5085157)

MHS

Mohammed Hareez S.

Customer Success representative

> "To be honest there is nothing i dislike about salesforce but sometimes its bit slow"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865)

PB

Phoebe B.

Payroll Administrator

> "Overall experience was okay and easy to navigate. "

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055)

LD

Lisa D.

Billing Administrator

> "I don't like the email functionality or the notes / tasks available. "

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4839430)

James W.

Revenue Operations Manager

> "Extremely customisable, has a wide range of features and functionality, extremely powerful In the amount of automations and..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5084445)

HML

Hector Manuel L.

Bookings Office Admin

> "Export data might require some experience using this app. If not used to work with SF you might find a little bit frustrated..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4768423)

PW

Peggie W.

Acct Resolution

> "Compact and streamlined which goes well with small business."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6582490)

PC

Patrick C.

Financial Planner

> "It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765)

DV

Donovan V.

Retirement Benefit Analyst II

> "Salesforce starter is a great tool that we're able to utilize in our workplace."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6649475)

JW

Janet W.

Project Manager

> "That they moved to lightning and it is not as good as classic"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896)

VR

Verified Reviewer

CEO

> "Salesforce is great because you can work to keep track of real-time user and purchase analytics, customer support, customer..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4456584)

RS

Roberto S.

Project Manager

> "If you're not an admin, is difficult to know the rules behind the dashboard reports and automated emails."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3548806)

NB

Nichole B.

Owner

> "It is easy to set up, use, maintain and set sales goals with it."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138)

PC

Patrick C.

Financial Planner

> "As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software. "

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765)

JL

Judith L.

office manager

> "it is good, I like it but it is pricely."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6814031)

CG

Clayton G.

Database Manager

> "It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#SoftwareAdvice___3264312)

NB

Nichole B.

Owner

> "It was easy to install, easy to use, and made managing sales a breeze."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138)

NZB

Nastazija Zivaljevic B.

Customer Support Specialist

> "There are too many features, which at times are repetitive and sometimes not easy to find/ not distinct enough to know what to..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2966383)

VR

Verified Reviewer

Quality Systems Manager

> "Salesforce Essentials is the best way to provide better service to our customers."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4933814)

VR

Verified Reviewer

HR Lead

> "I also think that the knowledge articles are very hard to work with and its not really clear when they're published or in..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2909707)

VR

Verified Reviewer

Business Operations Analyst

> "It offers a range of tools and features, and can be highly customizable to fit the specific needs of businesses of various..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4605252)

NN

Nomava N.

Freelancer

> "For a limited business, over there is too much to sort through for everything we need."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3209891)

AD

Alexis D.

Operations Direcot

> "It is very handy even though it needs some expertise to set it up but don't let this stop you, their resources library is..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4745886)

ED

Elizabeth D.

Marketing

> "This product is not designed for the Financial Services industry."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2898851)

MHS

Mohammed Hareez S.

Customer Success representative

> "My overall experience is wonderful with salesforce"

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865)

JW

JAMES W.

Sales Engineer

> "Too many unused fields that muddy up the screen and info can get lost in all the blank fields."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2786888)

Rick K.

Owner

> "We've been super happy with it and my personal favorite part is being able to do so much from my phone."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696)

PS

Paul S.

Chief Engineer

> "My biggest issue with Salesforce is that it is so big."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3007447)

Julio Cesar M.

SALES MANAGER

> "Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me out to improve my sales..."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4650211)

MK

Mayank K.

Assistant Manager - Digital Marketing

> "Role Hierarchy & Permission sets are difficult to understand and multiple roles assigning can be difficult."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2779825)

JW

Janet W.

Project Manager

> "It was much more intuitive and easier to locate information."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896)

HW

Heather W.

Compliance Analyst

> "It is overwhelming at first to get a handle on the software."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3006744)

Rick K.

Owner

> "It's been part of the reason we've been able to stay so organized."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696)

MB

Matthew B.

Digital Engagement Officer

> "It can be difficult to resolve problems without having to search for help topics."

[See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2789605)

[View Reviews](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

## User interface

4.43 (189)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)

4.40 (224)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

HubSpot Service Hub

21/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#features)

Salesforce Starter

Top features

36/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/227088/Salesforce-Starter/#features)

### Recognition

HubSpot Service Hub is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Help DeskSoftware (2024) 

No recognitions have been awarded to Salesforce Starter

### Deployment & support

HubSpot Service Hub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Salesforce Starter

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HubSpot Service Hub

-   By HubSpot
-   Located in United States
-   Founded in 2012

Salesforce Starter

-   By Salesforce
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.43 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$15/month

Price

$25/month

4.1

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-182476/Salesforce-vs-HubSpot-Service-Hub)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$25/month

Price

$25/month

4.2

Features

4.4

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-227088/Salesforce-vs-Salesforce-Starter)

[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.43 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$15/month

Price

$39/month

4.1

Features

4.4

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/164283-182476/Zendesk-vs-HubSpot-Service-Hub)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$25/month

Price

$20/month

4.2

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-227088/HubSpot-CRM-vs-Salesforce-Starter)

[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.43 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$15/month

Price

$15/month

4.1

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-182476/LiveAgent-vs-HubSpot-Service-Hub)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$25/month

Price

$14/month

4.2

Features

4.3

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-227088/Zoho-CRM-vs-Salesforce-Starter)

[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.43 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

vs

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,721)](https://www.capterra.com/p/62194/LiveChat/reviews/)

$15/month

Price

$25/month

4.1

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-182476/LiveChat-vs-HubSpot-Service-Hub)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$25/month

Price

$7/year

4.2

Features

4.5

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-227088/Bigin-by-Zoho-CRM-vs-Salesforce-Starter)

[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.43 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,415)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

$15/month

Price

$19/month

4.1

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-182476/Freshdesk-vs-HubSpot-Service-Hub)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$25/month

Price

$50/month

4.2

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-227088/Dynamics-365-vs-Salesforce-Starter)

[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.43 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

vs

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

$15/month

Price

$0/month

4.1

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144040-182476/Tidio-Chat-vs-HubSpot-Service-Hub)

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$25/month

Price

$14.99/month

4.2

Features

4.6

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178819-227088/EngageBay-Marketing-vs-Salesforce-Starter)