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Emergency managers, communications professionals and incident response teams.
Dialog Health's HIPAA-compliant texting solutions are used by Fortune 500 Hospitals, Health Systems, Provider Groups, Urgent Care, Ambulatory, Insurance Companies, HR Departments, and Call Centers
There is a huge benefit with having a platform that has built-in templates to utilize when you are in a hurry - like during an emergency/disaster.
Some of the areas to fill in are specific on the information required. Therefore, it can be confusing as to what exactly is needed in these areas.
I have been very pleased with the service Alertable provides and appreciate the uptake it is seeing throughout BC.
The mapping feature is slightly awkward to use.
Very good product, easy to use, friendly & helpful staff.
I find that there are times where I am unsure of what information to put in which spots, as some items are to be clicked and other not.
Alertable is just what we needed for our community. It reaches everyone that we need to, works better than social media.
We use the system to alert our residents of events that are happening in our jurisdiction as far as emergency management goes.
I love the ease of communicating with patients. I try to answer their questions and being able to text is a great feature.
So far, I don't think there is anything I dislike about Dialog Health.
I like the fact that you can have patient interaction if they needed any help you can help.
Since its implementation, we have had fewer cancellations and no shows which impacts our surgical schedule tremendously.
This texting platform has exceeded my expectations... amazing open/response rates.
When patients don't read text message completely and misread the information given about appointment time/procedure prep.
I like how easy it is to contact patients and communicate with them.
In the past we have run into several issues with being charged for consoles that were no longer in use. This seems to have been resolved after working with our contact.
Alertable
Top FeaturesDialog Health
Alertable
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Dialog Health
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