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It caters to small businesses, enterprises, contact centers, and call centers seeking an all-in-one business phone system and collaboration solution.
Not provided by vendor
MV-Business Voip has been great. Transition was smooth, customer support is able to fix issues fast, and the quality of the VoIP service is outstanding.
We Called a few times in regards to customer service for a function not working or our lack of knowledge.
Customer support is outstanding with quick and accurate responses. Our transition was seamless and the quality is outstanding.
The only thing we don't like about this is that there is no visual cue when a line is set to DND (do not disturb), so our receptionist doesn't know when an extension is busy or away from their desk.
I have been extremely happy with the way that Monster listened to our needs and provided us with a very user friendly system and excellent customer service.
I have not used long enough to be dissatisfied.
The value of this phone service with the available features plus this amazing customer service put this VOIP service a cut above the rest. Phone call quality was always very clear and reliable.
It can be slow opening and loading. Sometimes this will cause me to click another number on accident.
This app is awesome to use...I love it because you can make free calls and texts and send videos or pictures too.
Within a few days of getting a Google Voice through a company I work with, I was getting 2 to 4 spam calls/voicemails a week, which was extremely annoying.
Google Voice is a reliable and user-friendly software that can be used for virtual meetings. It is a great tool for businesses and individuals who want to communicate efficiently and seamlessly.
There is a constant threat of it being discontinued and being forced over to Hangouts instead, but you can still sign up on the website.
The ease of using the app or website is great and not having to purchase a separate subscription or set up a new service is awesome.
Ve run into the occasional glitches, such as dropped or missed calls, which can be very unfortunate when it’s your business on the line.
I love the app, I love the desktop version, I will keep using Google voice the rest of my life because it's so clean to use.
Sometimes this is a little awkward when asking someone high profile to call you.
Speaker 1: My name is Michael. I'm a small business owner. I'm giving Google Voice a four out of five. For more reviews, click below. So before using Google Voice, I was simply just using my normal cell phone carrier to make calls for business purposes. We decided to switch over to Google Voice to have some anonymity there, and to sort of create a barrier between us, and not having people call our personal cell phones. So I didn't have anything exactly like Google Voice before using it, but it's a welcome addition. So all the reasons that we chose Google Voice, basically, a lot of it has to do with the brand name. You definitely have come to know and trust Google and their products since they're always of a very high caliber, very user-friendly, easy to use, and, oftentimes, free. So I think that that is probably the main reason, is the cost, as well as the brand name. So the cost is free, so I mean, it's hard to beat that. So there are some drawbacks to that, which we will get into, but that's probably the main reason that we chose it. So super simple and easy to get started with Google Voice simply sign up, they assign you a phone number. You can download the app right onto your phone, and it connects through your regular cell phone system, so it'll just show up as if you're getting a normal call, but they'll be calling a separate number, and you can make outgoing calls with the number, you can do texts with the number, all through the Google Voice app. Really kind of dead simple. It doesn't take any learning curve at all to use it. Really easy to get started with it. So if you're considering getting Google Voice, I would definitely recommend trying it out. The pros definitely outweigh the cons, being that it's free, a free service; you can get a number, no charge. Really great for small businesses like us, who we don't need some sort of big telephone system; we just want to have a number on our website that people can call if they want to speak with me, or my partner, and they want to just have a more person-to-person conversation, a consultation, to get some information about our business. So great for that, great for kind of putting up a barrier between your personal cell phone and your business contacts. You may not want everybody knowing your personal number, getting spam calls, that kind of thing. So this serves as a barrier between that. It's free, so can't complain about that. The only thing I will say, the connection, generally, probably not going to be as good as your cell phone carrier. It is all done through the internet, I believe, as far as the connection goes, so depending on how strong or weak your signal is, it's probably going to have an impact on your service. I do notice that there are a decent amount of dropped calls, this kind of thing. Again, small price to pay, considering it's free. So overall, definitely going to recommend Google Voice if you're considering it. There probably are some competitors out there, but with Google, you know you're getting a quality product, so definitely recommend it.
Monster VoIP
Top FeaturesGoogle Voice
Monster VoIP
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