Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Whether your company operates one vehicle or 100,000, Geotab delivers a powerful Fleet Management solution for companies operating in any transportation industry.
Samsara is a proud technology partner to the largest and most complex operations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and government.
I have been utilizing geotab since 2014, I have always had great things to say and excited to see what new and improved items they have in store for the product.
Our experience with our re-seller, unfortunately, was unpleasant but that is irrelevant to the system's performance and functionality.
Very good from first call and through onboarding. Customer service has been responsive and helpful.
Customer service was horrible. Every time I had to deal with them, I couldn't get an answer to my question.
GPS tracking and engine measurements are easy to understand and can be used by almost anyone with minimal knowledge of the platform. The ease of downloading a report is amazing.
Lack of integration with other systems and speed limit accurate informartion.
Any issues I have had were reconciled quickly. I think Geotab does amazing things for our fleet, and the open API is also great.
Example, vehicle shows that it idled for a minute at 3 am on a Saturday. I get an email and immediately think the truck is getting stolen.
We have had an excellent experience with our assigned representatives and appreciate the constant (automatic!) software updates and Samsara's dedication to meeting DOT compliance as it changes.
The customer service is bad, they charge you even if they send you the incorrect equipment then refused to credit you account.
Our experience with Samsara has been very positive. The customer service has been extremely responsive when I've had a question or concern to help me resolve the issue.
Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features.
It also helps to keep an eye on the efficiency of my dispatching team and ensure that we are doing the best that we can as a company. I appreciate this service more than I can put into words.
This is the worst company on the earth!!!! Keep away.
The most useful feature is instant notifications by email or text when an alarm is triggered. GPS location displays are great, and access to video clips is outstanding.
Also could not post a route larger than 20 stops, that is the limit built into Samsara, we can have routes with up to 30 stops in a day.
Terri A.: Hi, my name is Terri. I work for the Point Arc of Northern Kentucky. I'm the executive director over the residential and case management programs. We provide services for people with intellectual developmental disabilities. I give Geotab a rating of five. Before we had Geotab, we did not have a service at all to use as GPS tracking for our vehicles. We chose Geotab as our GPS service provider, mostly because we like working with the vendor of T-Mobile, who supplies the Geotab, and they did a great job recommending the product and providing support that was needed to operate the equipment. Geotab was very simple to start up on our vehicles. It was pretty much plug and play, and I had the necessary support to implement each device into our account, so it was a very simple process. Advice that I would give people who are considering Geotab is absolutely do it. It's an easy setup. The app that we use to track the devices is very simple to use. It can be customized, the report-wise, and just it's overall a good system.
Kathy: My name's Kathy. I am the owner operator of KT Ventures. We are an environmental kitchen solution company. I would rate Samsara with a five. Before we used Samsara, we were using another product, and I can't remember the name of it. Was very limited in its application. I had a lot of trouble connecting. One of the other franchise owners in a conversation mentioned Samsara and I gave it a try, and have been really happy since then. I started using Samsara on a personal recommendation, but before I just pulled the trigger, I also researched them online and they seemed to get great reviews, very robust. The product had what I needed for my business. So, getting started with Samsara was really easy. I placed the order, the product came. Fortunately, my son is involved in the business and he and my husband are pretty good with mechanical, so getting it loaded, getting it installed in the vehicle was not a problem at all. We've since bought other vehicles and had to transfer the product, and that's been easy as well. I would definitely recommend Samsara. I can get on it whenever I need to. My business operates 24/7, so it's really important for me at two o'clock in the morning to know where my vehicles are. There is great tutorials, there is great customer support, if I have any questions. My rep contacts me all the time to see if I need anything else, if I need additional equipment, if I need any tutorials or training. Like I said, the best thing about it is the fact that I log in and everything is there and it's very, very user-friendly. So I would definitely recommend it whether you have two cars or 10.
Geotab
Top FeaturesSamsara
Geotab
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: