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Whether your company operates one vehicle or 100,000, Geotab delivers a powerful Fleet Management solution for companies operating in any transportation industry.
3PL couriers, cold chain logistics, logistics software providers, Retailers, e-commerce operators Pharmaceuticals, Food & beverage delivery Construction material, oil and gas and waste management
I have been utilizing geotab since 2014, I have always had great things to say and excited to see what new and improved items they have in store for the product.
Our experience with our re-seller, unfortunately, was unpleasant but that is irrelevant to the system's performance and functionality.
Very good from first call and through onboarding. Customer service has been responsive and helpful.
Customer service was horrible. Every time I had to deal with them, I couldn't get an answer to my question.
GPS tracking and engine measurements are easy to understand and can be used by almost anyone with minimal knowledge of the platform. The ease of downloading a report is amazing.
Lack of integration with other systems and speed limit accurate informartion.
Any issues I have had were reconciled quickly. I think Geotab does amazing things for our fleet, and the open API is also great.
Example, vehicle shows that it idled for a minute at 3 am on a Saturday. I get an email and immediately think the truck is getting stolen.
It has been a fabulous company to work with. Super responsive and able to customize our needs.
Also sue to bar coded serial numbers on our battery containers being scanned I can track where any of our battery containers have come from in the event of a problem.
The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also.
GPS history on vehicles is missing. Group deliveries and organizing with which comes first and second and etc. is missing.
Both systems work seamlessly together and have provided me with a very good overall experience. When I do need any help with setup or queries, I have found Detrack support to be excellent every time.
Method of data entry, app is bloated with too many "confirmations", "live" tracking is off, nothing gets sorted by date or by time so drivers are always confused.
Very easy to use by administration and drivers, helps to keep our deliveries organized with real-time delivery information. Has excellent data import and job search capabilities.
Collection is a secondary feature as compared to Delivery. Makes things confusing sometimes.
Terri A.: Hi, my name is Terri. I work for the Point Arc of Northern Kentucky. I'm the executive director over the residential and case management programs. We provide services for people with intellectual developmental disabilities. I give Geotab a rating of five. Before we had Geotab, we did not have a service at all to use as GPS tracking for our vehicles. We chose Geotab as our GPS service provider, mostly because we like working with the vendor of T-Mobile, who supplies the Geotab, and they did a great job recommending the product and providing support that was needed to operate the equipment. Geotab was very simple to start up on our vehicles. It was pretty much plug and play, and I had the necessary support to implement each device into our account, so it was a very simple process. Advice that I would give people who are considering Geotab is absolutely do it. It's an easy setup. The app that we use to track the devices is very simple to use. It can be customized, the report-wise, and just it's overall a good system.
Geotab
Top FeaturesDetrack
Geotab
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