# Compare Crew Control vs Rilla 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Crew Control and Rilla based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/183299-10016798/Crew-Control-vs-Rilla

---

# Crew Control vs Rilla Features and Cost Comparison

Last updated April 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Crew ControlRilla2/4 selected

[Crew Control](https://www.capterra.com/p/183299/Crew-Control/)[4.8 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/)

[Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/)

[## Crew Control](https://www.capterra.com/p/183299/Crew-Control/)[4.8 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

HG

AB

NK

Based on [100 reviews](#user-reviews)

Positive

99

Neutral

0

Negative

1

[## Rilla](https://www.capterra.com/p/10016798/Rilla/)[4.8 (361)](https://www.capterra.com/p/10016798/Rilla/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [361 reviews](#user-reviews)

Positive

350

Neutral

9

Negative

2

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,270 reviews from service dispatch software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Scheduling

4.8

Billing & Invoicing

4.1

Mobile Access

4.5

Calendar Management

4.9

Customer Database

4.6

73%Fit

Missing features

Feature ratings

Scheduling

NA

Billing & Invoicing

4.8

Mobile Access

4.7

Calendar Management

4.6

Customer Database

4.8

User satisfaction

User satisfaction

4.8

User reviews[100](https://www.capterra.com/p/183299/Crew-Control/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.8

Customer support

4.8

User satisfaction

4.8

User reviews[361](https://www.capterra.com/p/10016798/Rilla/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$39Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for janitorial services, cleaning, grounds maintenance, and field service contractors, the tool helps manage crews, create schedules, take online payments, view reports, and more.

Best for

Home Remodeling Bathrooms Remodeling Solar Home Services Electrical Services HVAC Plumbing Garage Door Service Dispatch Locksmith Pest Control

## User reviews

Pros & cons

HG

Heather G.

Customer Service and Billing

> "It's a complete package, from setting up estimates, managing our crews, invoicing customers, and keeping track of inventory/services provided, all the..."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157633)

MB

Matt B.

Director of Operations

> "The other thing that often bothers ours customers about the automatic notification is that there is not a way to automatically tell them what type of..."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7158979)

AB

Alyssa B.

Owner Administrative

> "The platform is user‑friendly for both our crews and our clients, and customers appreciate the convenience of paying their invoices through the provided..."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7158411)

JE

Jay E.

Managing Partner

> "There does not appear to be a clear or streamlined method for billing the remaining balance, which can create additional administrative work and confusion..."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159020)

NK

Nathan K.

owner

> "We use it regularly throughout the busy season and even during slower months because it helps save time and keeps communication and daily tasks much more..."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159835)

JS

Janice S.

Office Manager

> "Some of our customers pay the 3% convenience fee and do not realize that it does not apply to bank transfers or personal check. "

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7158226)

DP

Damian P.

Owner

> "Crew Control is THE best job scheduling and customer database app for small contracting business, hands-down."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7160008)

JE

Jay E.

Managing Partner

> "One challenge is that photos taken by technicians in the field do not always upload successfully."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159020)

AB

Alyssa B.

Owner Administrative

> "It has helped us tremendously with schedule management, billing, and customer communication through proposals and contracts."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7158411)

OA

Oluwaseun A.

Information technology

> "Crew Control may not integrate with a wide range of third-party software, limiting workflow automation for businesses using multiple tools."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___6705109)

NK

Nathan K.

owner

> "One thing that would make it even better would be longer login sessions or a more reliable “stay signed in” option because having to constantly re-login..."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159835)

HG

Heather G.

Customer Service and Billing

> "It's hard to think of negatives with Crew Control."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157633)

RM

Richard M.

Operations

> "Our office team and our field teams have been able to replace a largely paper based system with this online, backed up tool."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159031)

TD

Todd D.

Owner

> "It is not as user friendly when using my phone. "

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157580)

SC

Shaunna C.

Office Manager, Scheduler

> "The programmers work diligently to implement updates and features requested by users, which continues to make the platform more user-friendly and..."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157693)

NL

Niki L.

Landscaping

> "Little things like not being able to optimize route for more than 25 properties. Or when you re-send an invoice it doesn't show the original date sent."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___6152284)

JS

John S.

President

> "The clients love the pre visit notifications and being able to keep their cards on file."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7159347)

BU

Brayan U.

Operations Manager

> "Definitely not the best user display but functions like any other landscape software."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___6553666)

CW

Christine W.

owner

> "Crew control has help me keep track of our jobs and we we need to go now and in the future. "

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157917)

ES

Ellis S.

Owner

> "The only cons that I found were the limited flexibility options when it came to messages allowed to send to customers."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___6256055)

HG

Heather G.

Customer Service and Billing

> "It has been a joy to know that I can help operate our company with this tool that is not just software, but another team that we are collaborating with..."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7157633)

CB

Carly B.

Controller

> "Testing ability or troubleshooting options for the employees that simply do not receive the text messages."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___3745012)

LW

Letitia W.

Inspections

> "Using crew has helped us schedule jobs quicker and clearer for the team on the field."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___7162795)

MF

Matthew F.

President

> "Invoicing/billing is very time consuming."

[See full review](https://www.capterra.com/p/183299/Crew-Control/#Capterra___3743927)

[View Reviews](https://www.capterra.com/p/183299/Crew-Control/reviews/)

JM

Jason M.

Sales Representative

> "It’s a valuable tool for understanding and improving my sales performance, especially with its AI-driven call insights and time-saving summaries..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7159555)

MG

Mike G.

VP of Sales

> "Sometimes the automatic transcription can misinterpret words or phrases, especially with strong accents, background noise, or overlapping talk."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455)

BS

Billy S.

Replacement Sales Rep

> "The pretty much instant feedback you receive along with the roleplay feature with appointments I have run so you can go over actual scenarios..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7150024)

DM

Desirea M.

Sales Associate

> "How slow it takes for it to load the conversations after completion. Once the conversation is transcribed if you are solely going off what the..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7031052)

JF

James F.

Operations Manager

> "I am able to be on site with my team, from my office, to be able to listen in and assist them with their interactions with the clients."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075591)

NB

Nate B.

Salesman

> "The UI changes frequently so sometimes it can be hard to find past recordings."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7140222)

JO

Jeff O.

Certified Field Inspector

> "I can give and receive feedback almost anytime, and the AI tech can be helpful in helping me gleam info from long recordings after I’ve long..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981)

TS

Tim S.

General Manager

> "It can have a hard time transcribing the conversation and figuring out who is talking during conversations."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7079589)

TH

Thomas H.

Safety Advisor

> "I have been a daily user for over a year and I have increased my conversion rates and average tickets substantially with just a focus on..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219)

VR

Verified Reviewer

Owner

> "Due to the unresponsiveness of Rilla and the insistence on the last $6K payment ($18K I thought was a good amount for 30 days), I can not..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7119586)

MG

Mike G.

VP of Sales

> "What I like most about Rilla is how effortlessly it turns everyday sales conversations into clear, coachable insights without adding friction..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455)

MO

Michelle O.

Senior design consultant

> "While conversations have to be deleted if there's one point that needs to be removed."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7076901)

MG

Mike G.

VP of Sales

> "It makes it easy to identify what top performers are doing differently and turn real conversations into actionable improvement. While there’s a..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074455)

TS

Trevor S.

Service technician

> "It takes a while for the app to learn to get customers names correct."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7085411)

ME

Matthew E.

CRM Manager

> "It allows us to support our customers quicker and better and gives us a level of security for both our Service Professionals and customers that..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7044702)

JO

Jeff O.

Certified Field Inspector

> "I sometimes forget to stop recording - not much Rilla can do - I don’t want it popping up in appointments!"

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981)

ZC

Zac C.

Owner and Sales

> "Rilla is amazing, we went to one of their conferences last year, just me and my partner, we've both been to these types of conventions before..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075159)

JF

Jennifer F.

General Manager

> "I wish I could schedule a time to send a comment. When I leave comments late at night I don’t want to send the comment unless it’s office hours."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6828565)

TH

Thomas H.

Safety Advisor

> "The customer support is second to none and every single time I reach out with even the most minor or mundane issue or question I receive..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7078219)

MW

Matt W.

Service Writer

> "It often gets the client and the customer roles confused."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484)

MW

Matt W.

Service Writer

> "The written transcripts of phone calls offer a great way to go back and review conversations with customers."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089484)

JB

Joseph B.

Inside sales agent

> "The crm I’m using tends to be quite buggy so I doubt this is a rilla issue."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7126016)

JO

Jeff O.

Certified Field Inspector

> "I like the AI help - great to have a summary of what was discussed, what concerns there were, etc. Helps boost my professionalism."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074981)

LL

Lejaune L.

Design Consultant

> "Sometimes it does not understand all my words due to me being far away or if my customer has a heavy accent."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7070151)

DT

Derrick T.

Sales Manager

> "I love that my team are able to review their calls themselves and the analytics changes the game when it comes to coaching."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7115773)

TD

Trinten D.

Certified home improvement expert

> "Sometimes the app operates funny and stalls while I am uploading photos even when I have internet connection."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6437251)

DB

Dan B.

Home Improvement Consultant

> "I enjoy how it picks up a two way conversation and the AI feature is able to transcribe it so I can go back and look over my prior conversations."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7000846)

DB

Dustin B.

Design Consultant

> "It’s not perfect, it doesn’t pick up everything and scribe it out correctly."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7100939)

BK

Brandon K.

General Manager

> "I love being able to be there for all my reps, especially with Rilla LIVE I can hop on and see what my reps need before they even call."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7074874)

JR

Jim R.

Sales Manager

> "The texts and emails are relentless on my phone and computer with messages on the weekend."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7043972)

JA

Jade A.

CS

> "It’s a great tool for tracking and reviewing calls, providing clear insights that help improve team communication and performance."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034827)

CB

Carrie B.

Design Consultant

> "I have to sell it and it adds to the already long consultation."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7089590)

CS

Chris S.

Heating and cooling technician

> "The ease of the app doing the conversation summary and writes it out for u helps call quality and feedback and peace of mind"

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7095129)

SP

Sean P.

President

> "So much information to train, ridealongs process could be faster, I get sucked into listening to the whole thing, coachable moments aren't..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6531615)

RB

Robert B.

Garage Door Technician

> "Rilla has allowed me to adopt winning techniques used by top reps and techs in my company and create higher ticket averages for myself. "

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362)

SS

Sarith S.

Exterior Design Consultant

> "This creates a delay before appointments where i have to reset mic access to record"

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6451141)

JH

Joanne H.

Area Sales Manager

> "This helps me gain insight to why the sale stopped and helps with my coaching of the Team. "

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7090708)

JB

Joseph B.

Inside sales agent

> "We don’t need to do call reviews at all."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7126016)

KR

Kristen R.

Customer Sales Rep

> "Rilla is helpful with all inbound and outbound calls to ensure top quality service. "

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7105429)

Delbert M.

Sr Account Manager

> "Honestly I can point out anything that I dislike about Rilla. If I had to point out something it would be the slow upload time."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6872484)

CM

Chris M.

Director of Operations

> "Rilla provides accurate instant feedback that allows for another level of accountability and improvement for the field that we were previously..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6462211)

SL

Sarah L.

Design consultant

> "Not great at speech recognition when translating to text."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6886241)

VR

Victoria R.

Coordinator

> "We really enjoy Rilla from the task to the ai learning tips to the summary added to service titan."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7081537)

VR

Verified Reviewer

Sales Rep

> "Sometimes it just doesn't get reality."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7177034)

JJ

James J.

HVAC Service Manager

> "Rilla has helped me provide consistent coaching and real time feedback to improve the customer experience while increasing revenue and overall..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7068446)

TC

Tonia C.

analytics and Marketing Manager

> "There was a lot of up front work that we were not prepped and prepared for."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177)

JK

Joe K.

Design Consultant and Sales

> "Rilla is a wonderful tool. Since my sales job involves so much drive time, reviewing my appointments by listening to them while driving is a..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510320)

PP

Paris P.

Sales Manager

> "It does drain phone battery. And it does not record phone calls."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6845389)

TL

Thomas L.

New Home Consultant

> "I like the feedback and recommendations based on customer interaction. Once we figured out how to use it the software became an asset."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367)

CS

Chandler S.

Design Consultant

> "The audio feedback is rough on a phone speaker."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628)

CR

Clemens R.

Partner

> "The AI integration is fantastic, and the areas it targets are evidence-based and predictive of success in a sales or negotiation environment."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6569695)

DH

Danny H.

Design consultant

> "It keeps you in check for your presentation but it can also have a negative effect if you feel like big brother is watching"

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510473)

GF

Garrett F.

Online Sales Specialist

> "The feedback from the AI tool is much more accurate and helpful than other AI tools we've used in the past as well."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7153234)

MM

Michael M.

Service Tech Sales

> "Mumbling and fast talking are the two biggest."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6858775)

TL

Thomas L.

New Home Consultant

> "I was skeptical at first, but we sales professionals need to stay professional and Rilla is a great tool for checking yourself regularly."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367)

AC

Ashley C.

Service Advisor

> "It can't distinguish between different voices between phones."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6794349)

MD

Matthew D.

Sales Rep

> "The call quality and feedback is really spot on, and helpful to see what I missed or did really well at."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7160217)

RB

Robert B.

Garage Door Technician

> "Mobile app search function doesn’t always seem to work. "

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6495362)

MD

Matthew D.

Sales Rep

> "Helps you stay the course, become disciplined and consistent, and find areas of improvement."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7160217)

CH

Carter H.

Sales Representative

> "However, ai language learning and voice recognition is virtually impossible to trust."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6712676)

PH

Paige H.

General Office Manager

> "Very easy to use and give us very valuable feedback on conversations with clients to help us improve our scripting for future interactions...."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584)

TL

Thomas L.

New Home Consultant

> "Hearing my own voice was painful at first."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7087367)

TS

Trevor S.

Service technician

> "Rilla is a good tool to improve call quality for customers."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7085411)

JB

James B.

Process Auditor

> "Ultimately, the bugs/glitches/yet-to-be-implemented issues I'm referencing don't impact the usage of the product, and half of them can be..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6300758)

BC

Bridgette C.

Office Manager

> "Rilla has provided us with a way to provide one on one training and ridealong capability without having to spend an entire day to be there."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6607728)

GC

Geoff C.

Service Manager

> "As with any voice transcription the voice transcription is not 100%."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6570609)

CS

Chandler S.

Design Consultant

> "I like that I am able to record talk ratio along with talk speed."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7056628)

MC

Michael C.

Sales Manager

> "not being able to use some features on tablet"

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6399668)

PH

Paige H.

General Office Manager

> "Very positive experience with the exception of the difficulties of call recording which is where all of our customer support conversations take..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7034584)

TC

Tonia C.

analytics and Marketing Manager

> "This dilutes our trackers."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7032177)

JK

Jeff K.

Electrical Manager

> "I like that it will coach my technicians and gives me the opportunity to do ridealong coaching with them without actually spending the time to..."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6817546)

DE

Dave E.

Field Supervisor

> "Transcripts don't always match the real audio."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6510110)

AJ

Anthony J.

Sales Consultant

> "This platform also makes it easy so I don’t have to have my face crammed in a notebook while with my customers."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7011757)

HS

Henry S.

Electrician, Training Coordinator

> "I had initial hesitations about the recording piece, but \[sensitive content hidden\] squashed all of those in his presentation."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6463932)

GC

Geoff C.

Service Manager

> "Rilla allows me to be far more in tune with the operations in the field and allow me to improve and coach more effectively"

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6570609)

DB

Dylan B.

Service Manager

> "It doesn't pick up on the correct person that is speaking at the moment sometimes."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6551323)

CS

Christian S.

Service Manager

> "The platform is straightforward to use, and the coaching value has been especially helpful for development and accountability."

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7140164)

KK

Kristie K.

Water Technician

> "Getting signed out and having issues being able to sign back in"

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6565427)

JZ

Jim Z.

Management

> "I appreciate the opportunity to share with the team on how to improve our lives!"

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___7075106)

RM

ROEL M.

HVAC SUPERVISOR

> "AI NOT BEING ABLE TO DETECT WHEN ITS VOICE FROM TV,RADIO,OR REAL PERSON AND LABELING AS "CUSTOMER WHEN ITS NOT""

[See full review](https://www.capterra.com/p/10016798/Rilla/#Capterra___6272921)

[View Reviews](https://www.capterra.com/p/10016798/Rilla/reviews/)

## User interface

4.81 (100)

[Rilla](https://www.capterra.com/p/10016798/Rilla/)

4.81 (361)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Crew Control

28/49

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   Contract/License Management
-   Customer Database
-   Customer History
-   Customer Management
-   Customizable Forms
-   Customizable Reports
-   Dispatch Management
-   Drag & Drop
-   Driver ETA
-   Electronic Payments
-   Electronic Signature
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Location Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Performance Metrics
-   Project Management
-   QuickBooks Integration
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Route Optimization
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Status Tracking
-   Technician Management
-   Third-Party Integrations
-   Time Tracking
-   Work Order Management

[See all features](https://www.capterra.com/p/183299/Crew-Control/#features)

Rilla

Top features

35/49

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Client Portal
-   Contract/License Management
-   Customer Database
-   Customer History
-   Customer Management
-   Customizable Forms
-   Customizable Reports
-   Dispatch Management
-   Drag & Drop
-   Driver ETA
-   Electronic Payments
-   Electronic Signature
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Control
-   Inventory Management
-   Job Management
-   Job Tracking
-   Location Tracking
-   Maintenance Scheduling
-   Mobile Access
-   Performance Metrics
-   Project Management
-   QuickBooks Integration
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Route Optimization
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Status Tracking
-   Technician Management
-   Third-Party Integrations
-   Time Tracking
-   Work Order Management

[See all features](https://www.capterra.com/p/10016798/Rilla/#features)

### Recognition

Crew Control

Best Value Lawn CareSoftware (2022) 

No recognitions have been awarded to Rilla

### Deployment & support

Crew Control

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Rilla

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Crew Control

-   By ServiceTitan
-   Located in United States
-   Founded in 2012

Rilla

-   By Rilla
-   Located in United States
-   Founded in

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