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Bigin by Zoho CRM vs Outlook4Gmail: Which is a better fit?

Updated on January 21st, 2025
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Summary
Key features rated by users
Features selected based on 4,443 reviews from Contact Management users.
% Fit
High performer
Feature ratings
Contact Database
4.6
CRM
4.7
Sales Pipeline Management
4.7
Email Management
4.3
Lead Management
4.6
% Fit
Missing features
Feature ratings
Contact Database
4.2
CRM
NA
Sales Pipeline Management
NA
Email Management
NA
Lead Management
NA
User satisfaction
4.7
User reviews597
Ease of use
4.7
Functionality
4.5
Value for money
4.7
Customer support
4.5
4.5
User reviews100
Ease of use
4.4
Functionality
4.3
Value for money
4.4
Customer support
4.4
Price starts from
/user
Yearly subscription
Free version
Free trial
/user
One-time payment
Free version
Free trial
Best for

Bigin is ideal for small and micro businesses that are looking to move away from inefficient spreadsheets and other legacy sales tools and better manage their customer relationships.

Microsoft Office/Outlook & Google services users. Convenient and flexible tool for contacts, tasks and events synchronization.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Stephanie B
Founder
4.0

Stephanie: Hi, I'm Stephanie and I'm from Elf Squad Inc. And The BIG Geelong CoWorking Day. And I give Bigin CRM a rating four out of five. Okay. Previously I was using a very large, well-known CRM system and I liked it, but when it came to configuring for custom fields and, really, making the system work for me and for our operation, it was just incredibly difficult. And I spent hours and hours on tutorials and going through all sorts of systems-based academy stuff to try and work out how to make this thing work, and I just never quite got there. And Bigin, I found, and on day one it was just working beautifully. Fantastic. I chose Bigin, mainly, I just saw an ad that popped up on YouTube and it was talking about toppings, and I thought, okay, that sounds great. And I have previously had some familiarity with Zoho CRM, and I was looking at perhaps going back to Zoho, but then Bigin popped up and I thought this could be quite good. It was actually originally for a client who is not as experienced in contact management systems, and I thought, we need something a little straightforward. So I thought, we'll just get him going on that. As soon as I did with him, I thought, wow, this is fantastic. It's just so easy. It just works. That was really my selection process. It was really just trialing it out for someone who had fairly basic requirements, but it was good to know that we had a fairly straightforward way of expanding. And then within hours of working on it for him, I realized this thing is fantastic. I'm going with this for myself. Getting Bigin started was great. It was so easy. It flowed. It integrates beautifully with both Google. So I use the free Gmail service actually as my email client, but I have a variety of different domain name emails because I am involved in quite a few things. And each and every time it's worked, it's not required a great deal of additional sitting down and doing tutorials or reading up on help documents or anything like that. It's been fairly straightforward. Yeah, it's been great. I've really enjoyed it. I do have a marketing and database marketing background, but I have from previous experience realized that doesn't always mean every system is easy to onboard, and this it just slotted in straight away. The only exception was just this week I just started doing mass emails and lead magnet kind of signup stuff, and there was a couple of things that I did need to look into because it wasn't as intuitive, but now I know how that works. Again, very, very simple and straightforward. It was resolved within about five minutes. I highly recommend Bigin CRM. At this point in time I haven't even needed to add in any additional plugins or, as they're called, toppings. So I haven't needed to explore that side of it. Everything that I need it for from the point of view of managing tasks, pipelines, email back and forward, mass emails, all sorts of things, it's just really fantastic. Very, very easy. There is a very well-known system that's popular amongst small business owners and globally well-known, and it's one that I've been very committed to over the years because I just thought one day it will work for me, and I never quite got there. So if you're just feeling like something just isn't working for you, just give Bigin a go because it is a breath of fresh air. It's really straightforward to get going. Even for people who don't have a lot of experience using contact management systems, you can add and adapt and customize fields for your contacts, your records, pretty much everything on the fly. So it doesn't mean you have to stop what you're doing, go in, change a field, and then come back out again. You can pretty much do it all as you're going, and that's fantastic. So for a nimble organization like ours, we really need to just get things done, not make it too complicated, but make sure that it's future-proof and can grow with us and I have every confidence that's what Bigin is. We're just under a month in and I am loving it.

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Michelle O
CNA
4.0

Michelle: My name is Michelle. I'm a nurse. I give Outlook for Gmail a four out of five. For more reviews, click below. I had Yahoo email before, and it didn't give me the opportunity to have events and to have a calendar mixed with my emails. Outlook gives me that opportunity. Outlook for Gmail personalize my email the way I like. It allows me to star emails that are important for me. It gives me calendars and it sets events for me. It allows me to stay very organized. I like the color schemes. I like that you can change the color schemes based on your own personal identity. Outlook for Gmail was really easy to start up. I just created a username and a password, and got everything confirmed. It was really easy to start. It had all my emails set up for me in organized fashion based on the dates, the most recent emails sent. It was really easy to set up. If you're considering getting Outlook for Gmail, you should. It's a really nice platform to get your emails together. It allows you to be a little bit more organized. It sets dates for you and reminders, and it's a really good startup for an email for anybody.

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User interface
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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Bigin by Zoho CRM

Top Features
27/30
  • Batch Processing
  • Prospecting Tools
  • Sales Forecasting
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar/Reminder System
  • Contact Database
  • CRM
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Tracking
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Pipeline Reports
  • Role-Based Permissions
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Tagging
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Contact Management Software Features -

Outlook4Gmail

7/30
Show Contact Management Software Features +

Bigin by Zoho CRM

Outlook4Gmail

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Bigin by Zoho CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Outlook4Gmail
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bigin by Zoho CRM
  • By Zoho
  • Located in United States
  • Founded in 1996
Outlook4Gmail
  • By Scand
  • Located in Belarus
  • Founded in 2000
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