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Abacus Private Cloud vs GoToMyPC: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Features in Remote Work
16
Best performer
40
  • Access Controls/Permissions
  • Collaboration Tools
  • Customizable Branding
4
40
  • API
  • File Transfer
  • Remote Access/Control
User satisfaction
3.7
User reviews117
Ease of use
3.8
Functionality
3.8
Value for money
3.4
Customer support
3.7
4.8
User reviews561
Ease of use
4.9
Functionality
4.8
Value for money
4.3
Customer support
4.6
Price starts from
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Abacus Private Cloud is the ideal solution for any practitioner looking to outsource the management of all aspects of its firm's technology while ensuring that all of its data is secure.

GoToMyPC is ideal for individuals or businesses that need to access their computer securely from any location.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Michaael C
President
2.0

Michael C.: Hello, I am Michael. I am the principal in a small law firm. I give Abacus Cloud a two-star rating. And for more reviews, look below. We rely very strongly on the Microsoft Office package. We also use and used QuickBooks, both online and desktop. That was primarily how we ran the office. I wanted a more efficient case management program, and I wanted an integrated program that integrated well with Outlook. This is what I was promised with Abacus. I chose Abacus because I wanted an integrated case management accounting program so that all of our functions could be speeded up and easy to use and to manage a large number of cases. The first part was that integration took about seven weeks, which was a real surprise to us for how long they wanted to do it. Then when we actually had to turn on the machines and to access them, it was extremely time-consuming, like half a day at a time for each computer. It was really a very, very difficult process, and it seemed to be absurd to us. I would say stay away from Abacus Cloud. We're locked into a three-year contract. They don't work with us. They don't fix anything. It's impossible to use the program. We probably use 10% of the package because we can't get to it. There's no training available of any merit. I think there are other off-the-shelf items that'll do just as good a job and save a lot of money and a lot of headache.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Abacus Private Cloud

Top Features
16/40
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Assignment Management
  • Calendar Management
  • Commenting/Notes
  • Communication Management
  • Customizable Templates
  • Document Management
  • Drag & Drop
  • Email Management
  • File Transfer
  • @mentions
  • Prioritization
  • Progress Tracking
  • Projections
  • Project Time Tracking
  • Real-Time Data
  • Remote Access/Control
  • Reporting & Statistics
  • Single Sign On
  • Tagging
  • Video Chat
  • Workflow Management
  • Access Controls/Permissions
  • Collaboration Tools
  • Customizable Branding
  • Data Import/Export
  • Electronic Signature
  • Employee Activity Monitoring
  • Live Chat
  • Meeting Management
  • Remote Support
  • Softphone
  • SSL Security
  • Task Management
  • Third-Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • Video Conferencing
See All features
Hide Remote Work Software Features -

GoToMyPC

4/40
Show Remote Work Software Features +
Abacus Private Cloud
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GoToMyPC
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Abacus Private Cloud
  • By CARET
  • Located in United States
  • Founded in 1983
GoToMyPC
  • By GoTo
  • Located in United States
  • Founded in 2003
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