# Compare Vitay vs RefNow 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare RefNow and Vitay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/183558-190447/Vitay-vs-RefNow

---

# RefNow vs Vitay Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RefNowVitay2/4 selected

[RefNow](https://www.capterra.com/p/190447/RefNow/)[4.7 (468)](https://www.capterra.com/p/190447/RefNow/reviews/)

[Vitay](https://www.capterra.com/p/183558/Vitay/)[4.9 (49)](https://www.capterra.com/p/183558/Vitay/reviews/)

[## RefNow](https://www.capterra.com/p/190447/RefNow/)[4.7 (468)](https://www.capterra.com/p/190447/RefNow/reviews/)

Starting Price

£12.99one time

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [468 reviews](#user-reviews)

Positive

449

Neutral

18

Negative

1

[## Vitay](https://www.capterra.com/p/183558/Vitay/)[4.9 (49)](https://www.capterra.com/p/183558/Vitay/reviews/)

Starting Price

$699.00/year

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

MC

EG

AR

Based on [49 reviews](#user-reviews)

Positive

49

Neutral

0

Negative

0

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Reference Check Software

Best performer

30 / 32

Only RefNow

-   Referral Tracking

29 / 32

User satisfaction

User satisfaction

4.7

User reviews[468](https://www.capterra.com/p/190447/RefNow/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.6

Customer support

4.6

User satisfaction

4.9

User reviews[49](https://www.capterra.com/p/183558/Vitay/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

£12.99One Time

-   Free version
-   Free trial

Price starts from

$699Usage Based, Per Year

-   Free version
-   Free trial

Best for

Best for

HR Teams, Recruitment Agencies, Charities, Education, Banks, Startups

Best for

Suitable for ANY business recruiting candidates. In-house HR Teams love our seamless ATS integrations, Recruitment & Staffing Firms appreciate our features which captures new business leads.

## User reviews

Pros & cons

IH

Izzy H.

Tutor

> "I appreciated the flexibility in the information required, which made the process straightforward and..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6816108)

SF

Salmanul F.

Commercial Administration

> "Limited Customization: Some users may find that the system’s customization options for questionnaires or..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6478914)

RU

Rachel U.

bibnn

> "I worked closely with service users to understand their needs, offering emotional support, listening..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6443526)

IH

Izzy H.

Tutor

> "One minor drawback I noticed was that the system asked for a company name, which isn’t always relevant,..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6816108)

MDK

Mary D. K.

Community Based Services

> "The required fields were easily understood. When an error was corrected the amended information was confirmed..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6883537)

HA

Haithem A.

Manager

> "Nothing much except the colours of the font and the delete button for deleting refreess is not easy to notice."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6815359)

HG

Hayley G.

occupational therapist

> "Also, having regular reminders to the emails means, it was not forgot on my to do list - making me respond to..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6394100)

BG

Brett G.

Childcare Provider

> "It did stop me at some points but that was usually only when I entered something wrong or not in the correct..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6829218)

AO

Ayomide O.

PPM MANAGER

> "The most part i love about the refnow is that you can even edit your name or email or any error detected in..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6394093)

HW

Holly W.

Self employment

> "Doesn’t save all of my inputted data for one of my references."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6833278)

ZS

Zuzanna S.

Spa Therapist

> "Signed all my documents quickly had to switch over to my laptop as was a little difficult with my phone but..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6817742)

VR

Verified Reviewer

Care Worker

> "If it is automated, there is the risk if someone is away the reference might sit in someone's in box."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6406573)

IA

Ishmael A.

Healthcare Assistant

> "It made the process of requesting and providing references very smooth and efficient, saving time and..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6812218)

JB

Joel B.

Support worker

> "It didn’t allow option for Gmail &yahoomail"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6494555)

JM

Joseph M.

Support worker

> "Employers will be able to speed up their recruitment exercises while job seekers will be able to be screened..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6834612)

IC

Ishmael C.

Software Developer

> "The system does not let the user go back to change some fields details"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6345359)

AA

Alex A.

Director

> "It by far one of the best app used to report back reference without haggling without haggling with copy and..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6478753)

RPD

Ryan Paul D.

Virtual Assistant

> "It is just that putting the cellphone number is confusing if your eyesight is not that good."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6695098)

OU

Odinaka U.

Support worker

> "Amazing I like it as I was filling the form so easy and perfect although sometimes it was frustrating but..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6819100)

CM

Callum M.

Admin assisstant

> "Font sizes were a bit confusing for the aesthetics at times."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6425100)

CMM

Chidinma Marylene M.

Healthcare assistant

> "RefNow is an Ease of Use platform which simplifies the process of collecting references, saving time for both..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6669265)

ST

Shani T.

Director of Education, Women's learning program

> "The only drawback was the difficulty in finding attached documents"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6401195)

IA

Ishmael A.

Healthcare Assistant

> "It streamlined the entire referencing process and provided a professional and reliable platform that I could..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6812218)

YA

Yusuff A.

Coach

> "I erroneously click gap but could not navigate out of that screen."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6622637)

ZA

Zaynah A.

Rental Technician

> "Most places use an inefficient way of giving references making it confusing for me to use but this was very..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6544074)

MO

Muyiwa O.

Health Care Support Worker

> "Putting the date of birth can be a bit stressful"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6506662)

IH

Izzy H.

Tutor

> "The platform was user-friendly, efficient, and had a clean, intuitive design."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6816108)

OP

Ojoma P.

healthcare assistant

> "The inability to accept private email."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6560588)

LMA

Lilly-Mae A.

Admin

> "Ref Now made the reference process simple, fast, and reliable from start to finish."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6821909)

VR

Verified Reviewer

AUXILIARY NURSE

> "issues with user interface design, functionality gaps, compatibility problems with certain systems or..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6161848)

BI

Babajide I.

English teacher

> "I was able to enter the details of my referees in only a few minutes."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6790882)

AV

Andrew V.

Director

> "Cumbersome wording and some menu options not easy to understand"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6318531)

JM

Joy M.

WOOD INDUSTRIES

> "a software that helps companies with employment reference checking"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6574116)

CW

Ciara W.

SEN Nanny

> "Although ref now is easy to use, sometimes the email reminders are too much"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6331598)

SO

Samuel O.

Healthcare assistant

> "It is straightforward and pretty easy to understand and also easy to navigate different parts of the site."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6830700)

AK

Amal K.

Sales assistant

> "In some cases, referees may be unwilling or unavailable to complete the reference online, which could limit..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4805987)

JM

Joseph M.

Support worker

> "It will make recruitment for staff quite easy and flawless"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6834612)

AO

Adejoke O.

health care professional

> "too many questions about verification and company."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6669269)

MB

Matthew B.

Relationship Manager

> "So i see that it is a platform for confirming references, the simplicity it offers is very commendable"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6619664)

KD

Kevin D.

Lecturer

> "Not able to provide the reference that I wished to"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6674484)

TB

Taiwo B.

Support Worker

> "I love the confirmation and subsequent updates that follows your reference request"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6341138)

TB

Taofiq B.

Steward and security

> "Self explanatory, an illiterate can pretty much use this."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6760273)

TC

Talent C.

Healthcare assistant

> "Its fast and has option to change reference details."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6472944)

BT

Ben T.

Amin

> "It had an overall Long loading time, which I did not appreciate"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6478390)

BB

Binita B.

Personal Aged Care

> "I appreciate how straightforward the interface is and the detailed reports it provides."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6583404)

OB

Oluwaseyi B.

Support worker

> "Too many information to digest and understand"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6514542)

NJ

Nikah J.

Slots host

> "You provide excellent services and it was not hard to use the options given to complete what is necessaryz"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6810696)

BG

Blessing G.

assistane

> "slow to upload and it took sometime for download"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6536134)

MJE

Mbai Junior E.

Management

> "I also like that it was done in stages"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6831029)

CMM

Chidinma Marylene M.

Healthcare assistant

> "The facts that i cant delete the referee that i dont need anymore ."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6669265)

JJ

Joyce J.

Care assistant

> "My experience was seamless, everything was straightforward I didn’t have a by difficulties whatsoever in..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6802048)

OA

Opeyemi A.

Mental health support worker

> "I was unable to edit after I have submitted"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6352785)

AA

Ayo A.

Managing Partner

> "It's easy navigation which makes me stay motivated to want to complete the registration."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6455340)

AO

Ayomide O.

PPM MANAGER

> "The drop down not having excellent option"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6394093)

PG

Pujan G.

Bank laundry assistant

> "Sms service was also magnificient."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6626925)

SK

Sumanpreet K.

Laundry Assistant

> "I wasnt able to submit ine of my references and had to find an alternative as RefNow didnt recognise their..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6201214)

JK

Jude K.

Priest

> "I also love the fact it was sent both to my mobile and email"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6349703)

RP

Rosemary P.

Register nurse retired

> "Pricing is really not something that needs to be asked"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6398593)

KC

Kya C.

Residential worker

> "Perfect it even let me come back to compete second ref once I was ready"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6609490)

NV

Nilaniya V.

Activity Leader

> "I could not move on to another section unless I filled in certain sections"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6273177)

JP

Jacqui P.

Area Manager

> "Easy and accessible to use and appropriate headings snd wordings for the reference."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6331013)

OO

Ola O.

Financial Controller

> "Not as personal, and not sure if it was clear enough to give the right feedback about a team"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6214792)

DA

Damilola A.

Company Secretary

> "I liked that the app is designed with simplicity in mind, making it easy for referees, administrators, and..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4827163)

PI

Prince I.

Support Staff

> "Though good, but can be annoying 🤣,their consistency is something else."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4983536)

KO

Kehinde O.

CTO

> "It is easy to use, highly effective, and streamlines the recruitment referencing process efficiently"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6706437)

DA

Dionysia A.

Innovation Centre Officer

> "Slightly too long and not sure of relevance of some"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4908982)

LD

Lenie D.

Care Assistant

> "My over all experience with RefNow is positive as it offers user-friendly and it facilitated streamlined..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6013560)

SH

Sophie H.

Support worker

> "There were no aspects that I didn’t like on the site"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4871270)

IA

Isaac A.

Parent Governor

> "It is users’ friendly, and very short which one can use without spending all the time"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6363582)

AO

Akaninyene O.

Focal Person

> "Nothing i liked least in RefNow and the site was ok"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___5026410)

PS

Peter S.

Managing Director

> "Chuffed and thrilled that I could change the references email address"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___6742565)

AA

Anthony A.

Medical Director

> "I really can't pinpoint anything I would say I dislike about RefNow"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4854817)

AN

Antony N.

Senior sevice cordinator

> "Some of the features of RefNow include customizable questionnaires, automated reminders, and real-time..."

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___4789349)

SP

Shelley P.

Head Pharmacist

> "Not applicable"

[See full review](https://www.capterra.com/p/190447/RefNow/#Capterra___2831347)

[View Reviews](https://www.capterra.com/p/190447/RefNow/reviews/)

MC

Melanie C.

Recruiter

> "The platform's ease of use and automation features, like reminder emails, have minimized the time spent on manual follow-ups, making our..."

[See full review](https://www.capterra.com/p/183558/Vitay/#Capterra___6464225)

JS

Jen S.

CHRO

> "It can sometimes to be difficult to add/delete users from our account."

[See full review](https://www.capterra.com/p/183558/Vitay/#Capterra___6462580)

[View Reviews](https://www.capterra.com/p/183558/Vitay/reviews/)

## User interface

4.72 (468)

4.92 (49)

### Features

RefNow

Top features

30/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Background Screening
-   Bulk Reference Request
-   Candidate Scoring
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Email/Online
-   Email Reminders
-   Feedback Management
-   Generative AI
-   Mobile Access
-   Real-Time Notifications
-   Recruitment Management
-   Reference Checking
-   Reference Request Automation
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Self Service Portal
-   Status Tracking
-   Survey Builder
-   Survey Library
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/190447/RefNow/#features)

Vitay

29/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Background Screening
-   Bulk Reference Request
-   Candidate Scoring
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Email/Online
-   Email Reminders
-   Feedback Management
-   Generative AI
-   Mobile Access
-   Real-Time Notifications
-   Recruitment Management
-   Reference Checking
-   Reference Request Automation
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Self Service Portal
-   Status Tracking
-   Survey Builder
-   Survey Library
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/183558/Vitay/#features)

### Recognition

No recognitions have been awarded to RefNow

No recognitions have been awarded to Vitay

### Deployment & support

RefNow

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Vitay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

RefNow

-   By RefNow
-   Located in United Kingdom
-   Founded in 2017

Vitay

-   By Vitay
-   Located in Canada
-   Founded in 2017

## Popular Comparisons

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[RefNow](https://www.capterra.com/p/190447/RefNow/)[4.72 (468)](https://www.capterra.com/p/190447/RefNow/reviews/)

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[RefNow](https://www.capterra.com/p/190447/RefNow/)[4.72 (468)](https://www.capterra.com/p/190447/RefNow/reviews/)

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4.4

[View full comparison](https://www.capterra.com/compare/127883-190447/VidCruiter-vs-RefNow)

[RefNow](https://www.capterra.com/p/190447/RefNow/)[4.72 (468)](https://www.capterra.com/p/190447/RefNow/reviews/)

vs

[HR Avatar](https://www.capterra.com/p/141052/HR-Avatar-Pre-Employment-Tests/)[4.52 (130)](https://www.capterra.com/p/141052/HR-Avatar-Pre-Employment-Tests/reviews/)

£12.99one time

Price

$50one time

4.7

Features

4.5

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141052-190447/HR-Avatar-Pre-Employment-Tests-vs-RefNow)