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It has good functionality and the ease of use from desktop/laptop and mobile is excellent.
We can no longer upgrade to a on-premise version. We are still on the old Track-IT Suite version and missed the deadline for the last on-premise since support is no longer available.
Safe and Secure with the hosted set up that we have. Wonderful people to deal with.
There is no expensive server to buy no software to by no big bill on training. Just a single low cost monthly fee per user so cheap it was hard to believe vs other software products that we tested.
The reporting, generic as well as the customized will do a world of good for any company. This is one of the best tools that we use in house.
My only complaint about this software is that the interface might use a little updating.
User friendly, simple interface, excellent customer service, great value for the cost.
Over the years I have accumulated many project numbers and when adding new and working on more recent project numbers I have to always scroll down the page to the bottom which is a pain.
Second, ActiveCollab had awesome customer service when I had any issues or questions. This was a big plus because I then knew I was in good hands.
Instead of resorting to emails fir such clients (which is soooo ineffective and frustrating where project management is concerned), you can get such clients up and running quickly with ActiveCollab.
Moreover, I really admire it because it has rich planning features and also high configuration abilities that automatically streamline my projects into a useful way.
Out of the box it is missing things that I would have expected to be present.
Its really easy to use, it has awesome features to create time and ticket reports, if you want to keep track of your time and tickets it is a perfect tool.
We ended up transferring from ActiveCollab to Teamwork fairly quickly because it caused some business problems for us.
I really like the ability to track time, tasks and progress all in one tool. And the speed in which I can spin up a new project is pretty great.
Simple UI, even a stupid person may understand after simple guidance.
Ricardo: Hi, my name's Ricardo. I'm CEO. I give ActiveCollab a five star rating. For more ratings like this click the link below. Before ActiveCollab I was using Trello, which was doing the job all right. But after using Collab for a short time, I realized that it is was more beneficial for our company to use. I chose ActiveCollab because of the ease of use for the communication between our team. Everyone understood how to use it perfectly clearly. That's why we decided to stay with ActiveCollab. When we first started using ActiveCollab we were up and running within a few hours. We had all our projects posted, all of our tasks posted, and the team was already logged in and everyone had their account created. Before we knew it, we were sending messages to each other, adding notes and comments. We've been moving forward since then. My recommendation for any company or someone that's out there looking for a collaboration software such as ActiveCollab is to go ahead and go for it. You're not going to regret it. You're going to have a good time with your team on there. Easy communication, fast tasks, fast comments, email notifications. I highly recommend it.
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