--- title: "Compare Score My Reviews vs TrueReview 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Score My Reviews and TrueReview based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/183655-210085/Score-My-Reviews-vs-TrueReview" page_type: "comparison" language: "en" --- # Score My Reviews vs TrueReview Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Score My ReviewsTrueReview2/4 selected [Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/)[4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) [## Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/)[4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting Price $49.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment OR EH DB Based on [82 reviews](#user-reviews) Positive 81 Neutral 1 Negative 0 [## TrueReview](https://www.capterra.com/p/210085/TrueReview/)[5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price $49.00/month Value-for-Money 4.8 Functionality 4.9 Ease of Use 4.9 Customer Service 5 Reviews Sentiment Based on [155 reviews](#user-reviews) Positive 155 Neutral 0 Negative 0 ## Summary * * * Key features rated by users Features selected based on 2,651 reviews from review management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings Negative Feedback Management 4.7 Response Management 3.8 Dashboard 4.9 Campaign Management 4.3 Customer Experience Management NA 87%Fit High performer Feature ratings Negative Feedback Management 4.8 Response Management 4.9 Dashboard 4.8 Campaign Management 4.8 Customer Experience Management 4.8 User satisfaction User satisfaction 4.9 User reviews[82](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Ease of use 4.9 Functionality 4.8 Value for money 4.8 Customer support 4.9 User satisfaction 5.0 User reviews[155](https://www.capterra.com/p/210085/TrueReview/reviews/) Ease of use 4.9 Functionality 4.9 Value for money 4.8 Customer support 5.0 Price starts from Price starts from $49Flat Rate, Per Month - Free version - Free trial Price starts from $49Flat Rate, Per Month - Free version - Free trial Best for Best for Health and medical clinics, general contractors, law firms, financial services, property management, hotels, fitness centers, retail, real estate, and more. Best for TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management. ## User reviews Pros & cons OR Olivia R. Salon Manager > "Honestly, I was hesitant about another monthly subscription but Score My Reviews has been a game changer for our..." [See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___7135279) MN Mark N. Attorney > "Maybe I just don't have the knowledge to set up that feature." [See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___4415028) EH Eric H. Contractor > "This software has streamlines the process of getting reviews for my business." [See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___6605570) MT Miroslav T. Plumber > "Many customers will not go forward and write a review after they recommended the service" [See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___3829382) DB Derek B. Administrator > "sensitive content hidden\] has been incredibly helpful, answering all my questions without making me wait on the..." [See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___7084005) OS Owolabi S. MD > "Although the price is reasonable compared to other similar products, I just don't know if it's worth the per month..." [See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___2657182) DB Derek B. Administrator > "As soon as everything is set to go, the rest is easy and straightforward." [See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___7084005) MN Mark N. Attorney > "Maybe I just don't have the knowledge to set up that feature." [See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___4415028) [View Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) NA Nnamdi A. Director > "The platform has been dependable for consistently requesting and capturing patient feedback, which has..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7120374) Chris C. Marketing Manager > "Our previous third-party solution was delivering declining responses and was limited." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7137213) NA Nnamdi A. Director > "Implementation was straightforward, staff adoption was smooth, and the system runs with minimal..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7120374) SB Sydney B. VP of Account Strategy > "Visual customization is lacking; cannot update fonts, change colors besides the background color, etc." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6838415) Julia M. Director of Marketing > "Not only is it easy to build review request campaigns for customers across unique locations, but the..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105435) AG Ashley G. Director > "The lack of SMS availability in Australia was a bit disappointing." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7021781) SB Shirin B. President > "This allows us to proactively resolve issues, improve the customer experience, and demonstrate that we..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605) BD Brittany D. Owner > "Had to use zapier was one of the biggest complaints but I don’t see how else to connect to acuity." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105441) WJ William J. Owner > "The learning curve is almost non-existent and it has many amazing features for you to personalize your..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7153910) RC Rene C. Owner > "Its counterintuitive, adding a contact doesnt seem like a good way to describe submitting a review..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6675640) Chris C. Marketing Manager > "The scheduling feature for sending batch requests is a great feature." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7137213) EN Erik N. Owner > "Not being able to create a 2nd campaign under my package." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6815746) RZ Reza Z. President > "This allows for proactive mitigation and customer service remediation to make things right." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105599) LI Luke I. Owner > "Setting up SMS was a little harder, but that was my issue as I did not have the time t set it up." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6859087) CA Cameron A. Community Relations Manager > "We've implemented the API to post reviews to our website- also seamless." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105447) Tyler N. Marketing Director > "The Zapier integrations have been iffy." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7106918) AF Andrew F. Digital Marketing > "True Review has been the best and has helped me manage reviews more efficiently." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7166414) CG Camie G. Sales and Marketing Manager > "There is a tiny refresh issue with new reviews." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6683051) SB Shirin B. President > "It helps us manage client retention and customer satisfaction scores." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605) SH Sunny H. Marketing Manager > "Currently that is no longer saved/auto populated." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6555253) SB Shirin B. President > "I like the UI and the text and email feature that clients get after their service." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605) RC Rene C. Owner > "I dont like how you submit multiple review requests." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6675640) CQ Cornelius Q. Onwer > "I especially love how it integrates with multiple platforms, making it seamless to collect reviews and..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6562854) JL J L. COO > "This is detrimental for a small business. " [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6545142) Julia M. Director of Marketing > "We are thankful for TrueReview's assistance in helping reach new clients through the growth of our..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105435) OG Olivier G. ceo > "I’ve never had customer service like this." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7044828) MS Marc S. President > "Results were almost instantaneous resulting in a 30% increase in just the first month." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7143697) TP Todd P. Owner > "Sometimes it's hard to find what you want." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6545121) KH Kathy H. Office Manager > "Their campaign tools are easy to use, fully adjustable, and make managing requests and reviews super..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6735005) CN Christina N. Practice Administrator > "I am really struggling to find something I do not care for" [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6545413) Anthony K. Marketing Manager > "The email automation saves us time, and we've seen an increase in our online review volume since..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6873230) SH Samuel H. Owner > "Not customizable enough." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___4131811) CA Cameron A. Community Relations Manager > "Any question was answered quickly by team members- and our new account was up and running in a fraction..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105447) MW Manny W. Managing Director > "Certain features were unavailable." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___3159041) KH Kathy H. Office Manager > "The ability to filter positive and negative feedback before directing customers to leave a review is a..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6735005) SH Sunny H. Marketing Manager > "Currently that is no longer saved/auto populated." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6555253) NV Nick V. Managing Partner > "What I love most is how customizable the platform is—tailoring the requests to match our brand was a..." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6553070) Tyler N. Marketing Director > "The Zapier integrations have been iffy." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7106918) JP Jessica P. Office Manager > "We were able to integrate it into our CRM easily through Zapier and worked great!" [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7109782) TP Todd P. Owner > "Sometimes it's hard to find what you want." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6545121) SB Shirin B. President > "Instead of reacting after the fact, we are able to engage, respond, and make things right in real time." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605) CN Christina N. Practice Administrator > "I am really struggling to find something I do not care for" [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6545413) SO Sara O. Owner > "It allows me to interact with my customers and to fix any issues they may have." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6570704) OG Olivier G. ceo > "I’ve never had customer service like this." [See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7044828) [View Reviews](https://www.capterra.com/p/210085/TrueReview/reviews/) ## User interface 4.91 (82) [TrueReview](https://www.capterra.com/p/210085/TrueReview/) 4.97 (155) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Score My Reviews 16/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Authentication - Badges - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - Community Q&A - Content - CRM - Customer Experience Management - Customer Service - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - E-Commerce - Email Management - Email Reminders - Engagement - Engagement Tracking - Feedback Management - Generative AI - Incentives - Insights - Legal Agreements - Marketing - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Natural Language Interaction - Negative Feedback Management - Performance Metrics - Personalization - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management [See all features](https://www.capterra.com/p/183655/Score-My-Reviews/#features) TrueReview Top features 31/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Authentication - Badges - Campaign Management - Chat/Messaging - Commenting/Notes - Communication Management - Community Q&A - Content - CRM - Customer Experience Management - Customer Service - Customizable Branding - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - E-Commerce - Email Management - Email Reminders - Engagement - Engagement Tracking - Feedback Management - Generative AI - Incentives - Insights - Legal Agreements - Marketing - Monitoring - Multi-Channel Campaigns - Multi-Language - Multi-Location - Natural Language Interaction - Negative Feedback Management - Performance Metrics - Personalization - Purchasing & Receiving - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Notifications - Reminders - Reporting & Statistics - Response Management [See all features](https://www.capterra.com/p/210085/TrueReview/#features) ### Recognition Score My Reviews is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Review Management Software (2023)  TrueReview is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Score My Reviews Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TrueReview Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Score My Reviews - By Score My Reviews - Located in United States - Founded in 2017 TrueReview - By TrueReview - Located in United States - Founded in 2019 ## Popular Comparisons [Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/)[4.91 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) $49/month Price $299/month 4.8 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/169618-183655/Trustpilot-vs-Score-My-Reviews) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) $49/month Price $299/month 4.9 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/169618-210085/Trustpilot-vs-TrueReview) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) vs [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.86 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) $49/month Price $19/month 4.9 Features 4.6 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/176189-210085/Okendo-vs-TrueReview) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) vs [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) $49/month Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152997-210085/BirdEye-vs-TrueReview) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) vs [rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (183)](https://www.capterra.com/p/177794/rater8/reviews/) $49/month Price $109/month 4.9 Features 4.9 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/177794-210085/rater8-vs-TrueReview) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) vs [Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (358)](https://www.capterra.com/p/172802/Swell/reviews/) $49/month Price Contact vendor for pricing 4.9 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/172802-210085/Swell-vs-TrueReview) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) vs [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (377)](https://www.capterra.com/p/144389/Yotpo/reviews/) $49/month Price $199/month 4.9 Features 4.4 4.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144389-210085/Yotpo-vs-TrueReview) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) vs [Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (673)](https://www.capterra.com/p/141842/Weave/reviews/) $49/month Price $199/month 4.9 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141842-210085/Weave-vs-TrueReview) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) vs [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) $49/month Price Contact vendor for pricing 4.9 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/179680-210085/Shopper-Approved-vs-TrueReview) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) $49/month Price $39/month 4.9 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-210085/Jobber-vs-TrueReview) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) vs [Hibu](https://www.capterra.com/p/207701/Hibu/)[4.29 (127)](https://www.capterra.com/p/207701/Hibu/reviews/) $49/month Price $449/month 4.9 Features 4.3 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/207701-210085/Hibu-vs-TrueReview) [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) vs [Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) $49/month Price $199/month 4.9 Features 4.4 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149054-210085/Brand24-vs-TrueReview)