# Compare Score My Reviews vs TrueReview 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Score My Reviews and TrueReview based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/183655-210085/Score-My-Reviews-vs-TrueReview

---

# Score My Reviews vs TrueReview Features and Cost Comparison

Last updated March 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Score My ReviewsTrueReview2/4 selected

[Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/)[4.9 (80)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

[## Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/)[4.9 (80)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

DB

EH

DB

Based on [80 reviews](#user-reviews)

Positive

79

Neutral

1

Negative

0

[## TrueReview](https://www.capterra.com/p/210085/TrueReview/)[5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.8

Functionality

4.9

Ease of Use

4.9

Customer Service

5

Reviews Sentiment

Based on [150 reviews](#user-reviews)

Positive

150

Neutral

0

Negative

0

## Summary

* * *

Key features rated by users

Features selected based on 4,055 reviews from review management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Feature ratings

Review Request

4.8

Negative Feedback Management

4.7

Review Monitoring

4.9

Response Management

3.8

Review Notification

4.7

88%Fit

High performer

Feature ratings

Review Request

4.9

Negative Feedback Management

4.8

Review Monitoring

4.8

Response Management

4.9

Review Notification

4.9

User satisfaction

User satisfaction

4.9

User reviews[80](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Ease of use

4.9

Functionality

4.8

Value for money

4.8

Customer support

4.9

User satisfaction

5.0

User reviews[150](https://www.capterra.com/p/210085/TrueReview/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.8

Customer support

5.0

Price starts from

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Health and medical clinics, general contractors, law firms, financial services, property management, hotels, fitness centers, retail, real estate, and more.

Best for

TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management.

## User reviews

Pros & cons

DB

Derek B.

Administrator

> "sensitive content hidden\] has been incredibly helpful, answering all my questions without making me wait on..."

[See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___7084005)

MT

Miroslav T.

Plumber

> "Many customers will not go forward and write a review after they recommended the service"

[See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___3829382)

EH

Eric H.

Contractor

> "This software has streamlines the process of getting reviews for my business."

[See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___6605570)

MN

Mark N.

Attorney

> "Maybe I just don't have the knowledge to set up that feature."

[See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___4415028)

DB

Derek B.

Administrator

> "As soon as everything is set to go, the rest is easy and straightforward."

[See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___7084005)

OS

Owolabi S.

MD

> "Although the price is reasonable compared to other similar products, I just don't know if it's worth the per..."

[See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___2657182)

JH

Joe H.

Owner

> "This system has greatly improved the way we communicate with clients."

[See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___6425123)

ND

Nancy D.

Partner

> "There is nothing that I would consider to be a "con" about this service"

[See full review](https://www.capterra.com/p/183655/Score-My-Reviews/#Capterra___2095237)

[View Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Julia M.

Director of Marketing

> "Not only is it easy to build review request campaigns for customers across unique locations, but..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105435)

SB

Sydney B.

VP of Account Strategy

> "Visual customization is lacking; cannot update fonts, change colors besides the background..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6838415)

SB

Shirin B.

President

> "This allows us to proactively resolve issues, improve the customer experience, and demonstrate..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605)

AG

Ashley G.

Director

> "The lack of SMS availability in Australia was a bit disappointing."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7021781)

RZ

Reza Z.

President

> "This allows for proactive mitigation and customer service remediation to make things right."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105599)

BD

Brittany D.

Owner

> "Had to use zapier was one of the biggest complaints but I don’t see how else to connect to..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105441)

CA

Cameron A.

Community Relations Manager

> "We've implemented the API to post reviews to our website- also seamless."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105447)

EN

Erik N.

Owner

> "Not being able to create a 2nd campaign under my package."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6815746)

SB

Shirin B.

President

> "It helps us manage client retention and customer satisfaction scores."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605)

LI

Luke I.

Owner

> "Setting up SMS was a little harder, but that was my issue as I did not have the time t set it up."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6859087)

SB

Shirin B.

President

> "I like the UI and the text and email feature that clients get after their service."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605)

Tyler N.

Marketing Director

> "The Zapier integrations have been iffy."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7106918)

Julia M.

Director of Marketing

> "We are thankful for TrueReview's assistance in helping reach new clients through the growth of..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105435)

RC

Rene C.

Owner

> "Its counterintuitive, adding a contact doesnt seem like a good way to describe submitting a..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6675640)

Anthony K.

Marketing Manager

> "The email automation saves us time, and we've seen an increase in our online review volume since..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6873230)

OG

Olivier G.

ceo

> "I’ve never had customer service like this."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7044828)

CA

Cameron A.

Community Relations Manager

> "Any question was answered quickly by team members- and our new account was up and running in a..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105447)

CG

Camie G.

Sales and Marketing Manager

> "There is a tiny refresh issue with new reviews."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6683051)

JP

Jessica P.

Office Manager

> "We were able to integrate it into our CRM easily through Zapier and worked great!"

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7109782)

SH

Sunny H.

Marketing Manager

> "Currently that is no longer saved/auto populated."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6555253)

SB

Shirin B.

President

> "Instead of reacting after the fact, we are able to engage, respond, and make things right in..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605)

RC

Rene C.

Owner

> "I dont like how you submit multiple review requests."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6675640)

PD

Patrick D.

Broker of Record

> "The automatic follow up and tracking is also a great feature."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7070596)

JL

J L.

COO

> "This is detrimental for a small business. "

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6545142)

CQ

Cornelius Q.

Onwer

> "I especially love how it integrates with multiple platforms, making it seamless to collect..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6562854)

TP

Todd P.

Owner

> "Sometimes it's hard to find what you want."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6545121)

Julia M.

Director of Marketing

> "The most effective and authentic way to do that is through testimonials."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105435)

CN

Christina N.

Practice Administrator

> "I am really struggling to find something I do not care for"

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6545413)

SB

Shirin B.

President

> "They consistently mention how easy the system is to use and how much value it adds to their..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___7105605)

SH

Samuel H.

Owner

> "Not customizable enough."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___4131811)

YB

Yossi B.

Owner

> "TRUEVIEW has all the features that I wanted, TrueReview has simple, effective, and perfect for..."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___6871186)

MW

Manny W.

Managing Director

> "Certain features were unavailable."

[See full review](https://www.capterra.com/p/210085/TrueReview/#Capterra___3159041)

[View Reviews](https://www.capterra.com/p/210085/TrueReview/reviews/)

## User interface

4.91 (80)

4.97 (150)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Score My Reviews

21/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Chat/Messaging
-   Commenting/Notes
-   Communication Management
-   CRM
-   Customer Experience Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Email Management
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Monitoring
-   Multi-Channel Campaigns
-   Multi-Language
-   Multi-Location
-   Negative Feedback Management
-   Performance Metrics
-   Purchasing & Receiving
-   Ratings/Reviews
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Response Management
-   Review Badge Management
-   Review Monitoring
-   Review Notification
-   Review Request
-   Sentiment Analysis
-   SEO Management
-   SMS Messaging
-   Social Media Integration
-   Social Promotion
-   Social Sharing
-   Survey/Poll Management
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Visual Analytics

[See all features](https://www.capterra.com/p/183655/Score-My-Reviews/#features)

TrueReview

Top features

45/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Chat/Messaging
-   Commenting/Notes
-   Communication Management
-   CRM
-   Customer Experience Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Email Management
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Monitoring
-   Multi-Channel Campaigns
-   Multi-Language
-   Multi-Location
-   Negative Feedback Management
-   Performance Metrics
-   Purchasing & Receiving
-   Ratings/Reviews
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Response Management
-   Review Badge Management
-   Review Monitoring
-   Review Notification
-   Review Request
-   Sentiment Analysis
-   SEO Management
-   SMS Messaging
-   Social Media Integration
-   Social Promotion
-   Social Sharing
-   Survey/Poll Management
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Visual Analytics

[See all features](https://www.capterra.com/p/210085/TrueReview/#features)

### Recognition

No recognitions have been awarded to Score My Reviews

No recognitions have been awarded to TrueReview

### Deployment & support

Score My Reviews

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TrueReview

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Score My Reviews

-   By Score My Reviews
-   Located in United States
-   Founded in 2017

TrueReview

-   By TrueReview
-   Located in United States
-   Founded in 2019

## Popular Comparisons

[Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/)[4.91 (80)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,202)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

$49/month

Price

$299/month

4.8

Features

4.4

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/169618-183655/Trustpilot-vs-Score-My-Reviews)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,202)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

$49/month

Price

$299/month

4.9

Features

4.4

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/169618-210085/Trustpilot-vs-TrueReview)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

vs

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

$49/month

Price

Contact vendor for pricing

4.9

Features

4.6

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/152997-210085/BirdEye-vs-TrueReview)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

vs

[Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (223)](https://www.capterra.com/p/176189/Okendo/reviews/)

$49/month

Price

$19/month

4.9

Features

4.6

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/176189-210085/Okendo-vs-TrueReview)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

vs

[rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (181)](https://www.capterra.com/p/177794/rater8/reviews/)

$49/month

Price

$109/month

4.9

Features

4.9

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/177794-210085/rater8-vs-TrueReview)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

vs

[Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (355)](https://www.capterra.com/p/172802/Swell/reviews/)

$49/month

Price

Contact vendor for pricing

4.9

Features

4.5

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/172802-210085/Swell-vs-TrueReview)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

vs

[Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

$49/month

Price

Contact vendor for pricing

4.9

Features

4.3

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-210085/Weave-vs-TrueReview)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

vs

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.54 (375)](https://www.capterra.com/p/144389/Yotpo/reviews/)

$49/month

Price

$199/month

4.9

Features

4.4

4.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144389-210085/Yotpo-vs-TrueReview)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

vs

[Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (131)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/)

$49/month

Price

Contact vendor for pricing

4.9

Features

4.7

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/179680-210085/Shopper-Approved-vs-TrueReview)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

$49/month

Price

$39/month

4.9

Features

4.3

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-210085/Jobber-vs-TrueReview)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

vs

[Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

$49/month

Price

$199/month

4.9

Features

4.4

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/149054-210085/Brand24-vs-TrueReview)

[TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

vs

[NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (202)](https://www.capterra.com/p/142037/NiceJob/reviews/)

$49/month

Price

$75/month

4.9

Features

4.8

4.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/142037-210085/NiceJob-vs-TrueReview)