# Compare ServiceWorks vs Bookedin 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ServiceWorks and Bookedin based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/183679-224018/ServiceWorks-vs-BookedIN

---

# ServiceWorks vs Bookedin Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ServiceWorksBookedin2/4 selected

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.6 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

[## ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting Price

$948.00/year

Value-for-Money

3.6

Functionality

3.6

Ease of Use

3.5

Customer Service

3.6

Reviews Sentiment

WD

AF

CG

Based on [115 reviews](#user-reviews)

Positive

67

Neutral

22

Negative

26

[## Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.6 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

Starting Price

$24.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

TA

Based on [298 reviews](#user-reviews)

Positive

280

Neutral

14

Negative

4

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 21,851 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Not enough reviews

Feature ratings

Online Booking

4.0

Appointment Management

4.3

Calendar Management

3.7

Availability Management

\--

Confirmations/Reminders

4.3

73%Fit

Not enough reviews

Feature ratings

Online Booking

4.8

Appointment Management

4.7

Calendar Management

4.8

Availability Management

\--

Confirmations/Reminders

4.8

User satisfaction

User satisfaction

3.6

User reviews[115](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Ease of use

3.5

Functionality

3.6

Value for money

3.6

Customer support

3.6

User satisfaction

4.6

User reviews[298](https://www.capterra.com/p/224018/BookedIN/reviews/)

Ease of use

4.6

Functionality

4.2

Value for money

4.4

Customer support

4.7

Price starts from

Price starts from

$948Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$24Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

1\. Appliance and HVAC 2. Cleaning Service 3. Pest Control Service 4. Auto Repair 5. Fleet Management 5. Electrical and Plumbing 7. Landscaping and much more

Best for

Tattoo shops, barbershops, beauticians, hair stylist, massage therapists & clinics, pet groomers, tax services, financial advisors, chiropractors, home services, personal trainers, auto detailing.

## User reviews

Pros & cons

WD

Warren D.

Senior Appliance Expert

> "The vision of a unified platform that seamlessly integrates part ordering, scheduling, dispatching, and customer communication is..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

WD

Warren D.

Senior Appliance Expert

> "Our dispatch team has repeatedly requested that the map feature function as originally described: allowing us to view a technician’s..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

AF

Aubree F.

accounts receivable

> "We really like this program it has made a lot of things easier for our company invoicing estimates scheduling part orders customer..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299787)

SS

Steven S.

owner

> "I can't make my own barcodes for sales items and I've asked multiple x's for someone to add my sales cost and have sent a reference..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7051225)

CG

Carole G.

Accounting Auditing Manager

> "Was told its user friendly and it will produce everything we need, yes if you're only dealing with COD customer it would be great, but..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7105594)

WD

Warren D.

Senior Appliance Expert

> "Jobs are frequently assigned incorrect statuses, and the system contains an overwhelming number of job buckets and status options—many..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

DP

Deepak P.

Owner

> "The mobile app makes it easy for our techs to update jobs in real-time."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

MG

Matt G.

General Manager

> "Our company was initially drawn to ServiceWorks due to the promise of comprehensive setup support and training, which, unfortunately,..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

MG

Matt G.

General Manager

> "I like the integration with payment processing and the mobile app."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

MY

MEL Y.

Service Managert

> "Route sheet, maps, gps does not work as it should because it does not show the location of a truck in a real time; the order of the..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290554)

KS

Kerry S.

Manager

> "I like the ability to create jobs and monitor the service history on the job."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6304512)

DS

Donna S.

CEO

> "The POS module was built on top of the existing jobs software, and does not always match the workflow for walking retail customers...."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6328893)

MI

Marion I.

Owner

> "ServiceWorks is a very high functioning CRM that helps us manage our appliance repair business very well. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290490)

SS

Steven S.

owner

> "its easy to get someone to talk back with you, but they can't help you. and when I have issues, I get an email back saying its..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7051225)

KO

Kelly O.

Office Manager

> "They are very helpful and actually answer your phone calls or service tickets in a impressive, timely manner."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6784304)

MG

Matt G.

General Manager

> "As a result, we had to manually reconcile each ticket with our tax reports, which cost us hundreds of labor hours."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

JP

Jake P.

Sales

> "sensitive content hidden\] has been a huge help with answering all of our questions, and was a good sport about receiving the 3rd..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6809904)

WD

Warren D.

Senior Appliance Expert

> "The ordering process remains disorganized, and after the initial onboarding period, support has been minimal."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

SB

Stacey B.

CEO

> "Our favorite is the texting capability with our customers in their jobs and the part inventory and EVERY manufacturer part for..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4942507)

RJ

Robert J.

Diagnostic technician

> "The loss of data, the various bugs and glitches, the lag when uploading things, and the lack of fixing bugs after pointing it out to..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6313283)

MY

MATT Y.

CLERK

> "DOES WELL IN KEEPING TRACK OF BILLING AND IS NICE TO HAVE ALL INFO STORED IN ONE PLACE."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299914)

MB

Max B.

Owner

> "It feels like something some corporate dude made his team create in the early 2000's because mobile apps were all the crazy back then..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6883496)

DS

David S.

President

> "It meets all of our needs as a service based Company."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778150)

SS

Steven S.

owner

> "I like service works but with every update my account gets worse."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7051225)

SG

Sam G.

Owner

> "Keeping accurate service records and detailed job notes is a breeze!"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6308219)

NA

Nicole A.

Secretary

> "For example, why is there like 5 save buttons for different sections when writing up a service ticket? Why can’t there be just one?"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290457)

WD

Warren D.

Senior Appliance Expert

> "What I appreciated most was the concept behind the software."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___7106457)

BD

Brandon D.

lead tech

> "the moble app has issues with entering and deleteing items entered and has to be refreshed often"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6301706)

AF

Aubree F.

accounts receivable

> "We really like being able to invoice and schedule from the same program"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299787)

MG

Matt G.

General Manager

> "It is even more frustrating when I have to spend time proving the issues to tech support or the developers."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

MF

Michael F.

Owner

> "The templated notifications are very good."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778205)

DP

Deepak P.

Owner

> "A lot of times they go through system glitches."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

KO

Kelly O.

Office Manager

> "The cost compared to other providers is hands down the best value out there. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6784304)

PM

Patrick M.

Technical sales support

> "It removes jobs from search when there is a glitch."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290481)

DP

Deepak P.

Owner

> "Absolutely love how organized our team is now—ServiceWorks keeps us on track!"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

SB

Susan B.

Office Manager

> "A mix of frustration and benefits: ServiceWorks is not an easy program to use -- it takes a long time to train in and understand;..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4835319)

MH

Moustafa H.

IT Field Tech

> "Dispatch and technicians were great in terms job postings and enrouting"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290533)

MF

Michael F.

Owner

> "The emails and back end set up were the most challenging."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778205)

DS

David S.

President

> "We made the switch to Service Works several years ago and it’s been a mostly positive experience."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778150)

DF

Dana F.

Owner

> "Messaging constantly crashing. And now payroll is SO messed up"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#SoftwareAdvice___6819293)

DP

Deepak P.

Owner

> "They have an awesome support team ready to help in every way."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

DS

Donna S.

CEO

> "There were multiple errors resulting in missing invoices. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6328893)

JP

Jake P.

Sales

> "Really went above and beyond for us to earn our business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6809904)

LG

Luke G.

managing member

> "This company was great for the onboarding process, but when I had issues with the mobile app nothing was addressed."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6612790)

SB

Susan B.

Office Manager

> "It's been very good to have the SD mobile link to the system, although there are issues with that too if the tech is not thorough in..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4835319)

DO

David O.

Owner

> "Mad clients because their system stop sending out emails and text for a while."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6746358)

RC

Rick C.

manager

> "Updating tickets are easy"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6779178)

SL

SONJA L.

PROJECT OFFICE MANAGER

> "The price of the service has increased and is not really justifiable for the services that are received. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290527)

BD

Brandon D.

lead tech

> "easy to keep my calls in order and keep me on right track for day to day task"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6301706)

MG

Matt G.

General Manager

> "In some instances, the problems never seem to get fixed."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6763898)

JM

John M.

Associate Manager

> "Its user friendly, the fact that its in cloud - we don't have to set up a lot of things to get access to it."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290580)

VC

Valerie C.

Appliance repair tech

> "They are constantly making updates and changes that makes the problems worse and don’t listen to what the problem actually is"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290593)

DP

Deepak P.

Owner

> "Customer support is responsive and helpful."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6778560)

SB

Susan B.

Office Manager

> "The special order parts chart for checking in parts can be a real pain when "tentative parts" are allowed to plug the chart up."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4835319)

SB

Stacey B.

CEO

> "I love being able to customize our own invoices to show what we need it to for our business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4942507)

DO

David O.

Owner

> "Missing customer info, missing scheduleing stuff."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6746358)

KS

Kerry S.

Manager

> "I like the overall concepts and practicality of the way the software is put together and in the most part is very easy to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6304512)

LG

Luke G.

managing member

> "I did not even make it through the onboarding process, and they still refused to refund the payment."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6612790)

JR

Jim R.

Admin

> "Tech support is decent although communication could be better."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290624)

MT

Mark T.

President

> "The poor accounting features."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6305917)

JH

Jennifer H.

Office Manager

> "it keeps peoples history of service together well"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6310392)

HB

HEATHER B.

MANAGER

> "Lately we have had huge problems with inventory."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6304678)

RC

Rick C.

manager

> "Easy to use schedule system and dashboard."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6779178)

NO

NICOLE O.

OFFICE MANAGER

> "THE TRAINING, THE SUPPORT STAFF AND THE \[sensitive content hidden\] OF OPERATIONS THEY ARE ALL A JOKE!"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6301275)

RM

Richard M.

President

> "The team at ServiceWorks are easy to deal with and very responsive."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6779205)

SL

SONJA L.

PROJECT OFFICE MANAGER

> "There is a lack of consistency."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290527)

SL

SONJA L.

PROJECT OFFICE MANAGER

> "The program is very easy to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290527)

DS

Dave S.

Secretary

> "App works mediocre on a good day, on-boarding is a disaster, and the financial reports the SW produces are unreliable."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#SoftwareAdvice___4852227)

JR

Jim R.

Admin

> "Fairly easy to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290624)

DO

David O.

Owner

> "Customer service was the worst of the worst."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6746358)

JR

Jim R.

Admin

> "Easy to train new employees to use."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6290624)

PW

Price W.

Owner - Operator

> "They could not answer questions, could not fulfill any of our wishes, it took days and sometimes weeks to get changes done, and when..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4138082)

ND

Nicola D.

Service technician

> "Easy to use straight forward and functions as it should"

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___6299196)

AN

Audrey N.

Owner

> "The onboarding was terrible; the communications were awful; after letting multiple people know the program was not a good fit we..."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4673628)

KL

Kevin L.

Owner

> "It’s been great to grow with Service Works as they are learning the bin cleaning industry."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4936703)

TB

Trish B.

owner

> "This makes it impossible to use the accounting functions in ServiceWorks. "

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4183249)

CQ

Cesar Q.

Bin cleaner

> "I like that everything can be managed in one spot."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___5015370)

BS

Blake S.

owner

> "I also cannot see all my customers on a map; which is key to understanding my business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4104292)

TB

Trish B.

owner

> "Enjoy having a cloud based system which give us more flexibility in how we run our business."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4183249)

SC

Steve C.

owner/operator

> "it doesn’t integrate with quick books and no one there known how to make it work its been going on for three years now."

[See full review](https://www.capterra.com/p/183679/ServiceWorks/#Capterra___4126479)

[View Reviews](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

TA

Tim A.

Co-Owner

> "Bookedin allows all of our employees real time knowledge of our calendar bookings at any..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6530632)

EG

Elize G.

Hair stylist

> "I can’t use any pictures with my appointments to show what they are."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6334606)

AWC

Angel W C.

Owner

> "It has completely streamlined the way I manage appointments—no more back-and-forth messages..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6832162)

CR

Carie R.

Barbershop

> "What I don’t like is that every barber is allowed to see every customer information ."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6670402)

VW

Virgil W.

Commander, Chapter Service Officer

> "Easy to use for our older clients, and the security that we needed. How easy it is for our..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___7019752)

DP

Denise P.

Groomer

> "Its a little harder to use on the app"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6826653)

SS

Simone S.

Counsellor

> "It’s so convenient that I use the service on my website to book relevant meetings."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6793371)

JW

Jack W.

Supervisor

> "Needs more options at points, while simple and easy to use, lacks enough functionality"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6461873)

TT

Tanya T.

Owner

> "This has really helped my organize booking and tracking my appointments."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6295466)

KW

Keltie W.

Owner

> "sometimes- ie won’t let me edit an appt"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6329062)

HM

Hari M.

Driving School

> "Scheduling Driving Lessons & Tests helps me & Clients"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6455041)

TT

Tanya T.

Owner

> "Making initial contact has been a bit challenging."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6295466)

JZ

Jessica Z.

Optometry abd optical dispensary

> "Its been very easy to integrate into my business and love i can have up to date schedule at..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6258110)

CJ

Crystel J.

Owner

> "Sometimes there are glitches on the desktop where appointments booked on the App don’t show..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6228467)

HA

Haley A.

Certified Massage Therapist

> "I'm beyond happy with my choice to join with Bookedin which satisfies my booking needs and..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6314914)

AH

Alanna H.

Lash Artist

> "I feel the multi calendar option is too expensive compared to others"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___5002144)

LB

Leesa B.

House cleaner

> "I like that Bookedin is mobile friendly, easy to navigate and very welcoming"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6378939)

CS

Cassandra S.

Owner

> "The only con I have is there is no payment request via the app."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___5039930)

Ruhid J.

RJ Company

> "Bookedin helps me improve my users' time management and my relationships with my customers,..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___4536997)

VW

Veronica W.

Owner oporator

> "that I am not able to separate by my clients businesses"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___4982201)

TG

Tom G.

Tattooist, Studio Owner

> "Great cross intergration."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6552415)

RM

Rebecca M.

Ditector

> "I can not access it and I have tried everything therefore I am paying a cost monthly and I..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___3676324)

YC

Yin C.

Student relations

> "Bookedin incorporates a professional look with time saving and user-friendly features."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___4718702)

CH

Ceejay H.

Cleaning Company

> "Little to expensive"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___4865363)

SB

Susan B.

Owner

> "Appt confirmations/reminders, every client we've spoken to about receiving them has been..."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6091399)

AM

Alina M.

Tattoo Artist

> "That is the worst thing about this booking site."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___3721138)

HA

Haley A.

Certified Massage Therapist

> "Clients love it too!"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6314914)

TJ

Timothy J.

Owner

> "Then I have the patient twice in my system and there isn’t a way to merge the data together."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___2291538)

CR

Carie R.

Barbershop

> "so far it’s been good , customer service is really good."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6670402)

HA

Holly A.

Cosmetologist

> "Which is frustrating when you have a client waiting for you to rebook them."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___2202039)

LB

Lisa B.

Owner

> "Easy to use for me and user friendly for my clients!"

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___6710182)

SH

Summer H.

Owner/operator

> "It is confusing in some ways for clients."

[See full review](https://www.capterra.com/p/224018/BookedIN/#Capterra___2398322)

[View Reviews](https://www.capterra.com/p/224018/BookedIN/reviews/)

## User interface

3.56 (115)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)

4.60 (298)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

ServiceWorks

Top features

28/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/183679/ServiceWorks/#features)

Bookedin

25/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/224018/BookedIN/#features)

### Recognition

No recognitions have been awarded to ServiceWorks

No recognitions have been awarded to Bookedin

### Deployment & support

ServiceWorks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Bookedin

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ServiceWorks

-   By Service Works
-   Located in United States
-   Founded in 2015

Bookedin

-   By Bookedin
-   Located in Canada
-   Founded in 2010

## Popular Comparisons

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

vs

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vs

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[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

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Features

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[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.60 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

vs

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$24/month

Price

Contact vendor for pricing

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Features

4.7

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/213340-224018/Google-Calendar-vs-BookedIN)

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

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$948/year

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3.6

Features

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3.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/140363-183679/HouseCall-Pro-vs-ServiceWorks)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.60 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

vs

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$24/month

Price

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4.2

Features

4.3

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/127994-224018/Jobber-vs-BookedIN)

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

vs

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$948/year

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3.6

Features

4.6

3.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/149651-183679/Commusoft-vs-ServiceWorks)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.60 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

$24/month

Price

$19.99/month

4.2

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/224018-268055/BookedIN-vs-Goldie)

[ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)[3.56 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

vs

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Price

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3.6

Features

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3.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/122541-183679/Kickserv-vs-ServiceWorks)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.60 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

vs

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$24/month

Price

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4.2

Features

4.6

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/224018-253301/BookedIN-vs-Doctoralia-Pro)

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vs

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$948/year

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Contact vendor for pricing

3.6

Features

4.4

3.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/153475-183679/FieldPulse-vs-ServiceWorks)

[Bookedin](https://www.capterra.com/p/224018/BookedIN/)[4.60 (298)](https://www.capterra.com/p/224018/BookedIN/reviews/)

vs

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4.2

Features

4.7

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/191978-224018/Acuity-Scheduling-vs-BookedIN)