# Compare AbacusLaw vs SmartAdvocate 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SmartAdvocate and AbacusLaw based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/18374-131579/AbacusLaw-vs-SmartAdvocate --- # SmartAdvocate vs AbacusLaw Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartAdvocateAbacusLaw2/4 selected [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) [AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.9 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/) [## SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Starting Price $109.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [125 reviews](#user-reviews) Positive 121 Neutral 3 Negative 1 [## AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.9 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 3.7 Customer Service 3.9 Reviews Sentiment LW Based on [371 reviews](#user-reviews) Positive 269 Neutral 40 Negative 62 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,984 reviews from legal case management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Not enough reviews Feature ratings Client Management 4.8 Document Management 4.7 Billing & Invoicing \-- Case Notes 4.9 Task Management 4.7 67%Fit Feature ratings Client Management 3.8 Document Management 3.1 Billing & Invoicing 2.3 Case Notes 4.0 Task Management 3.0 User satisfaction User satisfaction 4.7 User reviews[125](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.6 User satisfaction 3.9 User reviews[371](https://www.capterra.com/p/18374/AbacusLaw/reviews/) Ease of use 3.7 Functionality 3.8 Value for money 3.6 Customer support 3.9 Price starts from Price starts from $109Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for SmartAdvocate is used by law firms, personal injury attorneys, mass tort lawyers, workers compensation specialists, veterans affairs attorneys, and legal professionals. Best for AbacusLaw is flexible and dynamically scalable to support legal professionals from solo practitioners to enterprise law firms from client intake to payment. ## User reviews Pros & cons Dawn K. COO > "The case browse reports for our weekly meetings on cases status has really assisted the team in knowing where our cases stand,..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7065380) AD Alexandria D. Paralegal > "There are too many steps to do simple tasks and in this industry the complications get compounded with each case when..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404) AL Alexandra L. Legal Assistant > "The ability to customize workflows and templates also makes it easier to manage a large caseload and maintain efficiency." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7108740) LB Lucas B. Para > "I dislike that there is no way to automate calendar reminders." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6656045) TM Teresa M. Nurse Paralegal > "SA makes my job so much easier with reminders, task tracking, and multiple ways to incorporate data into chronologies,..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6488297) Austin D. Paralegal > "with some generated documents such as envelopes do not populate with the proper addresses or will not auto generate the..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4914548) ND Nick D. Case Manager > "I also love how SmartAdvocate displays the case notes on the main page and that overall layout." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7076217) WC Wanda C. Office Manager > "The least feature of SmartAdvocate for me is synchronization with QuickBooks that never ever happened." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___5068586) KG Kia G. Operation Support Analyst > "The ease of use of the product, the layout, the reports we can create, and the training tools the staff provides." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7045447) VR Verified Reviewer Software developer > "SmartAdvocate can be expensive, especially for small law firms.- limited integrations with other software- stores sensitive..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4640265) TR Taina R. Paralegal > "I also like the customizations features and document management." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7026645) HS Hector S. Paralegal > "For a while, HEIF documents weren’t supported well; I’m not sure if this has since been fixed." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4965129) JG Justin G. Paralegal > "The software also encourages me to perform my job duties better, ultimately rewarding me by being familiar with the software..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579511) AD Alexandria D. Paralegal > "Not very user friendly or intuitive." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6659404) ND Nick D. Case Manager > "I would recommend it to any law firm looking for a case management software that gets the job done." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___7076217) CL Chloe L. Legal Assistant > "I also cannot figure out how to download the Word Plug-In so I can't edit the templates at all." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4573939) TT Teresa T. Paralegal > "Overall it has improved our ability to store and contain information for our cases in a more efficient way." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579732) KR Kathryn R. Legal Assistant > "Our clients have lots of issues with being locked out/ not receiving notifications from the portal" [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___3544125) Chandler B. G. Paralegal > "Everything from case stage to type makes it all the more easier to keep everything oragnized." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6877291) RF Richard F. Chief Technology Officer > "Some of the reports are a little clunky." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4344864) RH Rene H. Intake Specialist > "SmartAdvocate allows for the monotonanous and repetitive parts of the personal injury process to be expedited with their..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___4910424) JS James S. Attorney > "Some of the features, like emailing, calendar integration, and word template formatting do not integrate well with Macs." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844) DD Deseree D. Paralegal > "The flexibility of the merge codes is superior to all other case management software." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6670226) NF Natalie F. paralegal > "No longer being able to add a new contact from disbursements directly." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2829856) SB Sydney B. Paralegal > "I love the texting feature so I can communicate with my clients" [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6578353) LS Lauren S. Paralegal > "I do not like when searching for a client in search bar that multiple tabs open up and can make the screen overwhelming to..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2462320) DL Dina L. Chief Operations Officer > "The level of communication, follow up and follow through was above expectations. " [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6806020) JB Juan B. Attorney > "Document saving is more difficult than it needs to be. As documents have to be transferred to the SA platform, they lose the..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2437322) DD Debbie D. Legal Secretary > "I believe Smart Advocate will continue to help us be more efficient and save time when doing documents." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6462791) Joseph R. Intake Paralegal > "Sometimes it can load slow, and customer support is not the best, sometimes needing to wait long times for response or follow..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2538313) ED Edan D. attorney > "I can not stop raving about the system these guys created, which is, by far, the best CRM for personal injury attorneys." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6278846) KT Kayla T. Personal Injury Legal Assistant > "Sometimes I wish that I didn't have to select the "type" of mail-piece I'm trying to scan in..." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2462149) DD Debbie D. Legal Secretary > "Again, our firm has been using Smart Advocate for approximately 4 months, and we are learning new features daily. " [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6462791) DL Dioselvi L. Paralegal > "We dislike that we cannot add documents to our calendar." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2555104) VR Verified Reviewer Paralegal > "SA has made me 100x better at my job and more efficient than I thought possible." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6260908) RW Rosalie W. Legal Assistant > "Sometimes, it takes too many steps to enter a document, action, etc." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2669660) JG Justin G. Paralegal > "The experience has supported my own communication with clients." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___6579511) JS James S. Attorney > "The document's tab organization is a little clumsy." [See full review](https://www.capterra.com/p/131579/SmartAdvocate/#Capterra___2537844) [View Reviews](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) LW Lela W. Paralegal > "I didn't get to use Abacus for very long, but what I saw of the program, it seemed very easy to use and self explanatory." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6829722) KT Katie T. Owner > "I was dismissed, billed without consent and I would strongly suggest law offices use anything other than this software and service." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___6649514) KT Katie T. Owner > "It is an extremely basic program - so the software does ok for very basic needs." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___6649514) RK Richard K. Partner/Owner > "Ultimately, I emailed to see if I could stop the charges to my credit card. When I finally got an email response--I have NEVER been..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969) LM Laiba M. Law practice > "The scheduling tool is fantastic and very flexible to my needs." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4781987) MM Mary M. Attorney > "The program always had issues but over the last year or two, the customer service has been dismal and the problems have been..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555) DC Dominic C. Partner > "It is versatile enough to keep us on top of our litigation work (95%) of our practice, but we can also customize its features to..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028) VS Victoria S. Paralegal > "It was also difficult to get in touch with support." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6575785) LG Lauretta G. Legal Assistant/Intake Specialist > "Once client information is entered, other information may be linked and is very helpful when looking up a memo, phone message ,..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844) VR Verified Reviewer President > "Systems crashed routinely and Abacus had no reliable answers for tech updates from Microsoft." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4922728) SR Sam R. Network Engineer > "Various and useful features for legal work. " [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111) RK Richard K. Partner/Owner > "I advised that was unacceptable as I had an email from September 2022 informing Abacus that I was canceling my subscription." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969) DR David R. Solo lawyer > "Creating invoices is easy, as is correcting time entry errors. If I fall behind the software has no impediments to catching up on..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2848291) MM Mary M. Attorney > "It has been a disruption to our daily work without any resolution to the existing issues." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555) PB Penny B. Paralegal > "We have made AbacusLaw (and Abacus Accounting) work for the way we manage files in our office." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2858496) RK Richard K. Partner/Owner > "Even so, attempts to charge my card persist." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969) PB Penny B. Paralegal > "I like that I can add names like a firm rolodex and then identify them as needed in a matter." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2858496) KF Kori F. Paralegal > "The thing I least like about the Abacus software is the Abacus Mobile. When my computers IP address changes it makes the app not..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2835864) GC Grayson C. Attorney > "Part of what attracted us to this software was that it advertised that it allowed us to integrate WordPerfect forms that we already..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2163626) DC Dominic C. Partner > "I generally hate software that requires an ongoing subscription or nickels and dimes you for every added feature, but Abacuslaw is..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028) LG Lauretta G. Legal Assistant/Intake Specialist > "It allows for quick search methods due to various features." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844) SR Sam R. Network Engineer > "Graphical user interface is very dated. " [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111) LG Lauretta G. Legal Assistant/Intake Specialist > "Linked emails provides another easy way to check emails sent regarding a specific client." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844) MD Mary D. Firm Administrator > "You can't just double click on a number in a report to get more information on it like many other software programs. If you print a..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2151993) LD Lauren D. Office Manager > "Since using AbacusLaw calendaring for trials and deadlines is much easier than before" [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___3234207) MS Mercedes S. Clerk - Senior Level > "Sometimes times scheduling can look cluttered when the calendar is full." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867146) BM Ben M. Attorney > "The features are unparalleled and it’s really the only software of its kind designed for lawyers with all the features and..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2188441) DA Debbie A. Legal Assistant > "With the forms we do have set up, many times we have to make adjustments each time we use them so it is not worth the time or hassle..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2163675) SS Shar S. Paralegal / Office Administrator > "The main function for our office is the calendaring system which is amazing and is easily customizable for our needs. " [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2565282) Patricia V. Attorney at Law > "We paid $5,000 for upgrades and customization but never received them." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2856350) FJ Ford J. Attorney > "Slid system allows attorneys to bill time, manage matters, and keep up with billing under a solid platform." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2406301) LM Lisa M. Paralegal > "It now locks people out on a frequent basis, occasionally limits their access (will not let them edit notes they have already..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2178365) KF Kori F. Paralegal > "I love the date calculator feature and the ease of the Conflict check." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2835864) BB Brandie B. Owner > "There are issues with the accounting features, and sometimes adding a credit or correcting a mistake made in prior billing cycles..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2163569) HB Heinrich B. Attorney > "I also like the different features such as pre-bills." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867794) LC Laurie C. Law Office Administrator > "In Abacus Accounting retainers are painstaking and excruciatingly burdensome to keep track of and requires manual allocation to..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2152131) BM BRYAN M. LEGAL ASSISTANT > "The benefits are that it functions well with a multitude of calendaring and reminder options." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2163855) EV Erica V. Paralegal > "I wasn't involved in any training so I'm sure there are lots of features that our office is not taking advantage of." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2895506) DC Dominic C. Partner > "Makes practice automation much easier." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028) KS Kate S. Managing Attorney > "We have had an unworkable system and yet we are expected to still pay $860 a month and they have our prior cloud services and files..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2175873) RW Rosalind W. Owner > "The billing and accounting software is the most impactful for me as a solo practitioner with little experience in accounting..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2562756) MD Mary D. Firm Administrator > "Entering time takes forever because you have to go into each matter separately and enter your time instead of a large platform to..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2151993) CS Charles S. Attorney > "Database and calendar features shared between staff provides efficiencies." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2213372) DR David R. Solo lawyer > "I've looked at switching to another program and concluded that the benefits of functionality I will not use are not worth the..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2848291) RW Rosalind W. Owner > "I am also able to generate useful reports as well as maintain good file management." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2562756) CS Charles S. Attorney > "The last few years they have lost touch with small offices unless you double costs for cloud programming and storage, but interface..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2213372) DB Danielle B. Case Manager > "It could use some updates on the intuitive side, but it has proven to be invaluable when it comes to case organization." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789) SB Serena B. Office Manager > "The pricing is very expensive so we only have one user license. " [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2816355) VR Viridiana R. Attorney at Law > "We have the virtual desktop and I love it but for the fact that it always has a hard time with authentication and sign in." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2153012) GH Gina H. Senior Paralegal > "one logon for both programs, inability to fix font size on court forms" [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2288047) LS Laura S. Legal Assistant > "As a remote worker, Abacus Law has been indispensible for me to be as effective as an employee in the office." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2152869) JL Jacob L. Firm Administrator > "Easy to do, but we can't figure out why it doesn't remember our information." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2824815) AL Amy L. Business Manager > "We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2520364) MAB M. Ann B. Paralegal > "Too many unnecessary features for small business like ours who do not need the billing, documents, etc. " [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2163891) GL Greg L. Attorney > "I like the ability to keep notes on each file" [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2150925) GC Grayson C. Attorney > "We sometimes found that we knew more about the program than some of the tech support folks we were on calls with, and quite..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2163626) MS Marissa S. Paralegal > "Our office uses this primarily for calendaring, which has been a positive experience." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2155047) LM Lisa M. Paralegal > "To leave it open (and we are not even talking about overnight), will cause it to lock up and refuse to allow anyone but the..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2178365) DT Derek T. Attorney > "It is really helpful being able to access our files remotely, especially during these difficult times." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2150945) VC Vanessa C. Sr. Attorney > "I don't like the fact that you can't generate forms easily in this document." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2150932) DB Danielle B. Case Manager > "We love the outlook integration which links emails." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789) GC Grayson C. Attorney > "After seeing how they have been with other features, I don't want them to experiment on me and my clients with some "new" software..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2163626) CE Carolin E. Admin > "I liked the linking of names to each matter/matters to each name" [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2151769) AS Alissa S. Attorney > "I also had a deadline not show up on the DEADSOL report because it was coded slightly differently. " [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2177655) LG Linda G. Paralegal > "It was difficult to manage cases. When I started using Abacus at my new firm, I love it." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2175879) GM Gary M. Attorney > "Accounting needs a lot of work for imputing payments and credits." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2163991) CM Charles M. Business Manager > "The Cloud feature is the most important to us and ABACUS met our expectations. " [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2169750) EM Evelyn M. president > "It leaves you on hold and then cuts you off forcing you to leave a call back. " [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2444638) JP Jennifer P. Supervising Paralegal > "I appreciate that the court rules are listed/referenced in the events." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2178258) EB Elizabeth B. Accountant > "I sent approximately 10 emails and called numerous times and never got a call back from the customer service rep that was helping." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2151548) LL Laurie L. Legal Assistant > "I have not had a negative experience. Whenever there has been an issue we have contacted customer support and the problem was..." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2163557) JH Jim H. Owner > "I did not update Abacus regularly because it takes some time to learn the update." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2564933) AG Anthony G. Attorney-at-Law > "The product is easy to use and provides an effective tool to manage accounts. " [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2163669) MG Marcia G. Legal Secretary/Paralegal > "The only con on AbacusLaw, as I stated before is the telephone system for tech support." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2171649) HR Hannah R. Paralegal > "The calendar is easy to read to keep track of deadlines daily." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2150943) JL John L. Owner > "Does not integrate at all when using WiFi." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2193011) JG Jordyn G. Paralegal > "It keeps everything organized and is super easy to use for all purposes, including billing." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2517405) HQ Hannah Q. Compliance Associate > "The more indepth things, like creating new projects within Matters is not user friendly." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2169686) RV Raffi V. Office Manager > "Document generation is very helpful also." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2189469) HQ Hannah Q. Compliance Associate > "It also seems to get "tired" after a lot of use and needs to be restarted sometimes near the end of the day." [See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2169686) [View Reviews](https://www.capterra.com/p/18374/AbacusLaw/reviews/) ## User interface 4.73 (125) [AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/) 3.85 (371) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 2-Way Messaging 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important SmartAdvocate 27/33 - 2-Way Messaging - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Management - Case Notes - Client Management - Client Portal - Communication Management - Compliance Management - Conflict Management - Contract/License Management - Customizable Templates - Data Import/Export - Deadline Management - Docket Management - Document Management - Electronic Signature - Full Text Search - Generative AI - Mobile App - Online Payments - Reminders - Reporting & Statistics - SSL Security - Task Management - Third-Party Integrations - Trust Accounting - Workflow Management [See all features](https://www.capterra.com/p/131579/SmartAdvocate/#features) AbacusLaw Top features 29/33 - 2-Way Messaging - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billable & Non-Billable Hours - Billing & Invoicing - Calendar Management - Case Notes - Client Management - Client Portal - Communication Management - Compliance Management - Conflict Management - Contract/License Management - Customizable Templates - Data Import/Export - Deadline Management - Docket Management - Document Management - Electronic Signature - Full Text Search - Generative AI - Mobile App - Online Payments - Reminders - Reporting & Statistics - SSL Security - Task Management - Third-Party Integrations - Trust Accounting - Workflow Management [See all features](https://www.capterra.com/p/18374/AbacusLaw/#features) ### Recognition No recognitions have been awarded to SmartAdvocate No recognitions have been awarded to AbacusLaw ### Deployment & support SmartAdvocate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos AbacusLaw Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SmartAdvocate - By SmartAdvocate - Located in United States - Founded in 2000 AbacusLaw - By CARET - Located in United States - Founded in 1983 ## Popular Comparisons [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.73 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.24 (525)](https://www.capterra.com/p/147413/LEAP/reviews/) $109/month Price Contact vendor for pricing 4.7 Features 4.1 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/131579-147413/SmartAdvocate-vs-LEAP) [AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/) vs [LEAP](https://www.capterra.com/p/147413/LEAP/)[4.24 (525)](https://www.capterra.com/p/147413/LEAP/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.1 3.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/18374-147413/AbacusLaw-vs-LEAP) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.73 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [Neos](https://www.capterra.com/p/58931/Neos/)[4.36 (200)](https://www.capterra.com/p/58931/Neos/reviews/) $109/month Price $109/month 4.7 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/58931-131579/Neos-vs-SmartAdvocate) [AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/) vs [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.63 (783)](https://www.capterra.com/p/115613/MyCase/reviews/) Contact vendor for pricing Price $49/month 3.8 Features 4.4 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/18374-115613/AbacusLaw-vs-MyCase) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.73 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.63 (783)](https://www.capterra.com/p/115613/MyCase/reviews/) $109/month Price $49/month 4.7 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/115613-131579/MyCase-vs-SmartAdvocate) [AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 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pricing Price $49/month 3.8 Features 4.5 3.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/18374-105428/AbacusLaw-vs-Clio) [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/)[4.73 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) vs [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.78 (203)](https://www.capterra.com/p/156217/CASEpeer/reviews/) $109/month Price $79/month 4.7 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/131579-156217/SmartAdvocate-vs-CASEpeer) [AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/) vs [8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.78 (203)](https://www.capterra.com/p/156217/CASEpeer/reviews/) Contact vendor for pricing Price $79/month 3.8 Features 4.6 3.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/18374-156217/AbacusLaw-vs-CASEpeer) 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