# Compare AbacusLaw vs Smokeball 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AbacusLaw and Smokeball based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/18374-133656/AbacusLaw-vs-Smokeball

---

# AbacusLaw vs Smokeball Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AbacusLawSmokeball2/4 selected

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.9 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

[Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/)

[## AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.9 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.7

Customer Service

3.9

Reviews Sentiment

Based on [371 reviews](#user-reviews)

Positive

269

Neutral

40

Negative

62

[## Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.8 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

BA

MB

JC

Based on [358 reviews](#user-reviews)

Positive

345

Neutral

6

Negative

7

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,478 reviews from law practice management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Feature ratings

Legal Case Management

2.3

Billing & Invoicing

2.3

Time Tracking

3.2

Document Management

3.1

Trust Accounting

3.4

83%Fit

High performer

Feature ratings

Legal Case Management

4.7

Billing & Invoicing

4.4

Time Tracking

4.6

Document Management

4.7

Trust Accounting

4.3

User satisfaction

User satisfaction

3.9

User reviews[371](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

3.6

Customer support

3.9

User satisfaction

4.8

User reviews[358](https://www.capterra.com/p/133656/Smokeball/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$49Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

AbacusLaw is flexible and dynamically scalable to support legal professionals from solo practitioners to enterprise law firms from client intake to payment.

Best for

Designed for law firms based in the United States that practice in family law, personal injury, real estate, estate planning, litigation, business sale & purchase, criminal law, and more.

## User reviews

Pros & cons

KT

Katie T.

Owner

> "It is an extremely basic program - so the software does ok for very basic needs."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___6649514)

KT

Katie T.

Owner

> "I was dismissed, billed without consent and I would strongly suggest law offices use anything other than this..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___6649514)

LW

Lela W.

Paralegal

> "I didn't get to use Abacus for very long, but what I saw of the program, it seemed very easy to use and self..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6829722)

RK

Richard K.

Partner/Owner

> "Ultimately, I emailed to see if I could stop the charges to my credit card. When I finally got an email response--I..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

SR

Sam R.

Network Engineer

> "Various and useful features for legal work. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111)

VS

Victoria S.

Paralegal

> "It was also difficult to get in touch with support."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6575785)

LM

Laiba M.

Law practice

> "The scheduling tool is fantastic and very flexible to my needs."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4781987)

VR

Verified Reviewer

President

> "Systems crashed routinely and Abacus had no reliable answers for tech updates from Microsoft."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4922728)

DC

Dominic C.

Partner

> "It is versatile enough to keep us on top of our litigation work (95%) of our practice, but we can also customize..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

RK

Richard K.

Partner/Owner

> "I advised that was unacceptable as I had an email from September 2022 informing Abacus that I was canceling my..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

LD

Lauren D.

Office Manager

> "Since using AbacusLaw calendaring for trials and deadlines is much easier than before"

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___3234207)

MM

Mary M.

Attorney

> "The program always had issues but over the last year or two, the customer service has been dismal and the problems..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555)

SS

Shar S.

Paralegal / Office Administrator

> "The main function for our office is the calendaring system which is amazing and is easily customizable for our..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2565282)

RK

Richard K.

Partner/Owner

> "Even so, attempts to charge my card persist."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

FJ

Ford J.

Attorney

> "Slid system allows attorneys to bill time, manage matters, and keep up with billing under a solid platform."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2406301)

MM

Mary M.

Attorney

> "It has been a disruption to our daily work without any resolution to the existing issues."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "Once client information is entered, other information may be linked and is very helpful when looking up a memo,..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

SR

Sam R.

Network Engineer

> "Graphical user interface is very dated. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111)

DR

David R.

Solo lawyer

> "Creating invoices is easy, as is correcting time entry errors. If I fall behind the software has no impediments to..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2848291)

KF

Kori F.

Paralegal

> "The thing I least like about the Abacus software is the Abacus Mobile. When my computers IP address changes it..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2835864)

PB

Penny B.

Paralegal

> "We have made AbacusLaw (and Abacus Accounting) work for the way we manage files in our office."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2858496)

DC

Dominic C.

Partner

> "I generally hate software that requires an ongoing subscription or nickels and dimes you for every added feature,..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

PB

Penny B.

Paralegal

> "I like that I can add names like a firm rolodex and then identify them as needed in a matter."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2858496)

GH

Gina H.

Senior Paralegal

> "one logon for both programs, inability to fix font size on court forms"

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2288047)

RW

Rosalind W.

Owner

> "The billing and accounting software is the most impactful for me as a solo practitioner with little experience in..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2562756)

MS

Mercedes S.

Clerk - Senior Level

> "Sometimes times scheduling can look cluttered when the calendar is full."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867146)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "It allows for quick search methods due to various features."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

EM

Evelyn M.

president

> "It leaves you on hold and then cuts you off forcing you to leave a call back. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2444638)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "Linked emails provides another easy way to check emails sent regarding a specific client."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

JH

Jim H.

Owner

> "I did not update Abacus regularly because it takes some time to learn the update."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2564933)

RW

Rosalind W.

Owner

> "I am also able to generate useful reports as well as maintain good file management."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2562756)

Patricia V.

Attorney at Law

> "We paid $5,000 for upgrades and customization but never received them."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2856350)

DB

Danielle B.

Case Manager

> "It could use some updates on the intuitive side, but it has proven to be invaluable when it comes to case..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789)

JG

Jordyn G.

Paralegal

> "The updates are a pain, because we have to call and have this done remotely."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2517405)

AL

Amy L.

Business Manager

> "We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2520364)

EV

Erica V.

Paralegal

> "I wasn't involved in any training so I'm sure there are lots of features that our office is not taking advantage of."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2895506)

DB

Danielle B.

Case Manager

> "We love the outlook integration which links emails."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789)

DR

David R.

Solo lawyer

> "I've looked at switching to another program and concluded that the benefits of functionality I will not use are not..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2848291)

KF

Kori F.

Paralegal

> "I love the date calculator feature and the ease of the Conflict check."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2835864)

EM

Evelyn M.

president

> "Can't reach technical support by hold. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2444638)

HB

Heinrich B.

Attorney

> "I also like the different features such as pre-bills."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867794)

SB

Serena B.

Office Manager

> "The pricing is very expensive so we only have one user license. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2816355)

JG

Jordyn G.

Paralegal

> "It keeps everything organized and is super easy to use for all purposes, including billing."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2517405)

KK

Kimberly K.

Office Manager

> "In the end, we paid for software that is not usable."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2277145)

DC

Dominic C.

Partner

> "Makes practice automation much easier."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

KK

Kimberly K.

Office Manager

> "After a year on a 3 year contract we still were unable to use the software. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2277145)

WJ

WILLIAM J.

IT Director

> "virtual setup, ease of backups, cross platform functionality"

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2498864)

Tele J.

Paralegal

> "The installation of the software was very time consuming and complicated."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2364235)

LA

Lianna A.

Paralegal

> "This program for the most part is very easy to use."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2296931)

JL

Jacob L.

Firm Administrator

> "Easy to do, but we can't figure out why it doesn't remember our information."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2824815)

[View Reviews](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

VR

Verified Reviewer

Administrator

> "The cloud-based system means I can access client matters securely from anywhere, and the built-in automation eliminates repetitive..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905)

WS

Whitney S.

Paralegal

> "I don’t have many complaints, but one challenge we’ve encountered is with scheduling across different time zones. When an appointment is..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821308)

MB

Mike B.

Principal and Founder

> "The interface is brilliant with a tonne of built-in features, and way we can access our files and documents is great and will make..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7041973)

JM

Jordan M.

Founder Principal

> "In fact, I think you may not be able to open anything else in Smokeball while waiting for a file to download. And if you get anxious,..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

JC

Jessica C.

Senior Paralegal

> "I have been a real estate paralegal for 25 years and the functionality that smokeball provides has allowed me to manage twice the file..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584938)

MR

Morgan R.

Paralegal

> "The only part of smokeball that bothers me is when I send messages I can only send a certain amount of words before it stops me and doesnt..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821310)

JT

Joseph T.

Managing Partner

> "My favorite feature is the AI tracking of my time spent processing emails in Outlook."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7068539)

JM

Jordan M.

Founder Principal

> "Very bulky. Because SB documents are generally stored in the cloud, you can't open a large file like a video immediately."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

RH

Rena H.

Legal Assistant

> "The tags we are able to utilize to track out matters are great, as is being able to correspond multiple matters for 1 client."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505)

DA

Douglas A.

Principal, Director and CEO

> "The bhack room support provided by \[sensitive content hidden\] is 2nd to none."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7110531)

TF

Tyler F.

Attorney

> "The way it efficiently integrates with other applications and its robust tracking system for the different types of client matters."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821270)

SB

Scott B.

Attorney

> "Some of the interfaces, particularly the one for tracking settlement discussions, are a bit clunky and difficult to use."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821318)

JK

Jeffrey K.

Managing Attorney

> "Just as important, we have eliminated storage needs for old paper files since we are able to purge our files when a case is closed."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989)

AD

Alyssa D.

Paralegal

> "When there are glitches in the system, you're barred from doing your job because we're so dependent on the system."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821271)

DP

Dorothy P.

paralegal

> "It keeps everything organized, automates the tedious stuff, and makes me feel like I have a mini army of assistants (without the payroll)."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826676)

BM

Brianne M.

Lega Assistant

> "Smoke Billing feels a little clunky - there are several ways of doing the same thing, which sometimes makes training difficult."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826697)

CG

Crystal G.

Legal Assistant

> "My favorite is the accessibility of the case files and documents securely from anywhere, promoting flexibility and remote work."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125)

JM

Jordan M.

Founder Principal

> "Finally, there's no way to collaborate with another firm that has Smokeball unless both firms have the same license."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

JF

Josh F.

Owner

> "It automatically tracks your time; the document automation is fantastic; and Archie, the new AI product, looks like it's going to be a..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6490244)

AP

Anna P.

Paralegal

> "Cannot incorporate "workflow" dates into calendar. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585098)

IR

Irene R.

Attorney

> "Imagine how surprised and happily stunned when I clicked on Forms and my letterhead with Client address just popped up! If this is how..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6798992)

CD

Colin D.

Associate Attorney

> "It does not do a great job of summarizing deposition transcripts."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821327)

HjK

Hee jae K.

paralegal

> "With strong Microsoft Office integration and responsive customer support, Smokeball streamlines legal work and improves overall efficiency."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826691)

RL

Ramona L.

Paralegal

> "Smokeball billing definitely has a learning curve, I believe it's the hardest part of learning the Smokeball software."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826844)

CG

Crystal G.

Legal Assistant

> "Automating routine tasks like document creation, calendaring, and billing saves time and reduces errors."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125)

CA

Christina A.

Attorney

> "Calendar sharing is proving difficult through Outlook."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827127)

JW

Jason W.

lawyer

> "We are a personal injury law firm and the Smokeball platform lends itself beautifully to that practice area."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7049038)

CG

Carla G.

Paralegal

> "The reporting function can be slow or time out."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6588974)

PM

Patrick M.

Paralegal

> "UX, integration with Outlook is great, formatting documents from word, .jpeg, etc. to .pdf is invaluable."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821302)

AC

Ann C.

Attorney

> "So inefficient."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7128803)

MR

Maureen R.

Senior Paralegal

> "Being able to move between Word, Outlook, Smokeball and interoffice correspondence is seamless. Plus, the support team is extremely..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6463883)

JS

Joel S.

Firm Owner

> "I have not hired support staff due to the cost of the support staff license."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821456)

AA

Anadelis A.

Legal Assistant

> "It's also great to be able to easily revisit email exchanges within each case, making it much simpler to track communication and stay..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592842)

BW

Brian W.

Associate Attorney

> "Often times Excel freezes up and I must restart the program."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821275)

MC

Mark C.

Owner

> "Smokeball has been an incredible asset in my practice not only as a client management tool but also in creating documents for clients."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6827541)

RH

Rena H.

Legal Assistant

> "Really my only complaint is the glitches that randomly appear."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821505)

AP

Andrew P.

Associate Attorney

> "SB has saved me countless hours of valuable work time in the drafting of memos, emails and basic motion practice."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826689)

EM

Emma M.

Paralegal

> "I have also made attempts to reach Smokeball regarding issues and enhancements, and I never received a call."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826760)

AI

Alita I.

Paralegal

> "Overall, Smokeball has helped us show up stronger for our clients!"

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7116298)

CK

Chrystal K.

Sole practitioner

> "I wish they had not reorganized forms and documents."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6822329)

JM

Jordan M.

Founder Principal

> "Obviously, this would not be the case if timekeeping was not important, but when it is, it’s amazing because it captures so much more than..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

AW

Amber W.

Paralegal

> "We needed a new software system because our old one (very old) was aging out of the version we used and was no longer going to be..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301)

SS

Stephanie S.

Paralegal

> "I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6443173)

KV

Kathy V.

Legal Assistant

> "It's less customizable than the other programs."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584906)

CM

Christina M.

Paralegal Supervisor

> "It has significantly streamlined my workflow, providing a seamless experience that keeps me impeccably organized."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585003)

AW

Amber W.

Paralegal

> "I miss being able to calculate forward and backward choosing calendar days or court days and such."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5071301)

GG

Genie G.

Managing Partner

> "I especially love their integration with InfoTrack for Court e-filing and their workflows. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821298)

KH

Kenneth H.

Owner

> "The billing module is generally very difficult to use."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821289)

AE

Alec E.

Legal Assistant

> "We have been using Smokeball in our office for years, and it has been a wonderful program to centralize and manage all of our files."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585104)

NN

Nick N.

Partner

> "It is slow to load matters when you deal with cases that have more than 20 parties."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6029760)

MA

Melinda A.

Paralegal

> "I like the ability to have your calendar, your files, and your task all in one place."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131)

EL

Elizebeth L.

Owner

> "Interface was not very user friendly or visually appealing"

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6641777)

LL

Lauren L.

Lawyer

> "Smokeball makes it easier for myself and staff to stay on top of our files and communicate with our clients. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592709)

OH

Olivia H.

Paralegal

> "Smokeball can be painfully slow which can be frustrating when you are working in a fast pace environment."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6179652)

MA

Melinda A.

Paralegal

> "Smokeball helps me keep organized and on top of my files and daily task."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826131)

AK

Angelika K.

Paralegal

> "The integration without look sometimes freezes and I have been having issues with outlook."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___5002541)

JP

Julia P.

Executive assistant

> "Smokeball has been super helpful for our firm's ability to manage case documents."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584888)

DC

Diane C.

Paralegal

> "Smokeball can be slow and cumbersome at times, it is web based. If a form isn't set up to your liking it can be difficult to change it, I..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3699017)

KM

Kristi M.

Legal Assistant

> "It is easy to look up information in files. If your not able to find something you can easily search key words to find the document your..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6826694)

JH

Jacob H.

Associate Attorney

> "Smokeball's mobile application needs serious work."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175288)

LW

Liz W.

lawyer owner

> "Clear assignment of tasks and the ability to search files quickly and accurately."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6585099)

AM

Andrea M.

Andrea Morelos

> "It had system errors and glitches more often than I would have hoped. And during those times you have to ultimately who ultimately have a..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3646150)

JC

Juan C.

Legal Assistant

> "It has helped us organize and minimize the time spent on many tasks within matters. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584999)

JG

Jennifer G.

Partner

> "The billing software is not super intuitive. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6183666)

JK

Jeffrey K.

Managing Attorney

> "This is extremely helpful when attorneys are in Court or a deposition and need to find a document immediately. "

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821989)

MM

Matt M.

Managing Attorney

> "Communicate is clunky on mobile."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6175260)

TH

Tara H.

Legal Assistant

> "Overall, Smokeball has been more than just software, it’s a partner in helping our firm stay organized, productive, and focused on what..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6821285)

AF

Alex F.

Owner

> "They shuttle you to email, where the support doesn't read the emails you send."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553)

CG

Crystal G.

Legal Assistant

> "User-friendly interface that makes managing cases and documents simple, even for those less tech-savvy."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6586125)

AF

Alex F.

Owner

> "Now that I have my data out of their system, I am no longer hostage to their garbage. If I had read a review like this during my..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553)

NA

Nilda A.

Office Manager

> "Everyone has been very helpful all team we worked with Project management, to help bringing the data over."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7042316)

MR

Michelle R.

Director

> "It is not user friendly, slow, accounting is terrible,"

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6063249)

VR

Verified Reviewer

Administrator

> "It’s a robust system that continues to improve with each update."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___7043905)

AF

Alex F.

Owner

> "I know I sound like a crank. But I feel pretty badly treated by them and in 2023 the lack of an open API is insane."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___4418553)

JC

Juan C.

Legal Assistant

> "From preparing forms to sending correspondence, it has all been easier with Smokeball."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6584999)

KW

Ken W.

Clerk

> "Bugs: file naming and renaming; sudden slowdowns in software; and if you have a sub-window open specific to one matter, such as..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528241)

JM

Jordan M.

Founder Principal

> "A super-robust program that works well for us, though it can use improvement in some areas."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6593086)

SS

Steven S.

Lawyer

> "The only downsides to this software are small, personal nitpicks I have found with certain functions, such as scanning a document or..."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___2528248)

AA

Anadelis A.

Legal Assistant

> "I absolutely love using Smokeball to manage and organize client files."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___6592842)

SE

Sara E.

Attorney

> "Not sure if it’s a Smokeball issue but have had issues with the outlook add-in at times."

[See full review](https://www.capterra.com/p/133656/Smokeball/#Capterra___3593335)

[View Reviews](https://www.capterra.com/p/133656/Smokeball/reviews/)

## User interface

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)

3.85 (371)

[Smokeball](https://www.capterra.com/p/133656/Smokeball/)

4.76 (358)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

AbacusLaw

Top features

44/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/18374/AbacusLaw/#features)

Smokeball

41/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Redlining
-   AI Summarization
-   Alerts/Notifications
-   API
-   Appointment Management
-   Backup and Recovery
-   Billable Items Tracking
-   Billing & Invoicing
-   Billing Rate Management
-   Calendar Management
-   Case Law Research
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Management
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Deadline Management
-   Document Generation
-   Document Management
-   Document Templates
-   Email Management
-   Expense Tracking
-   Forms Management
-   Generative AI
-   Legal Case Management
-   Mobile Access
-   Payment Processing
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Time Tracking
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/133656/Smokeball/#features)

### Recognition

AbacusLaw is recognized as a top-rated tool in 2 Capterra Shortlist reports

Smokeball is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

AbacusLaw

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Smokeball

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AbacusLaw

-   By CARET
-   Located in United States
-   Founded in 1983

Smokeball

-   By Smokeball
-   Located in United States
-   Founded in 2010

## Popular Comparisons

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3.8

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4.2

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[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

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[Smokeball](https://www.capterra.com/p/133656/Smokeball/)[4.76 (358)](https://www.capterra.com/p/133656/Smokeball/reviews/)

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[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

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3.8

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3.7

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Features

4.3

4.7

Ease of Use

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