---
title: "Compare AbacusLaw vs Filevine 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare AbacusLaw and Filevine based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/18374-140815/AbacusLaw-vs-Filevine"
page_type: "comparison"
language: "en"
---

# AbacusLaw vs Filevine Features and Cost Comparison

Last updated September 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AbacusLawFilevine2/4 selected

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.9 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.4 (288)](https://www.capterra.com/p/140815/Filevine/reviews/)

[## AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.9 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.7

Customer Service

3.9

Reviews Sentiment

KT

Based on [371 reviews](#user-reviews)

Positive

269

Neutral

40

Negative

62

[## Filevine](https://www.capterra.com/p/140815/Filevine/)[4.4 (288)](https://www.capterra.com/p/140815/Filevine/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [288 reviews](#user-reviews)

Positive

251

Neutral

9

Negative

28

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,137 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Feature ratings

Client Management

3.8

Billing & Invoicing

2.3

Document Management

3.1

Case Notes

4.0

Case Management

2.3

82%Fit

High performer

Feature ratings

Client Management

4.6

Billing & Invoicing

4.1

Document Management

4.3

Case Notes

4.5

Case Management

4.7

User satisfaction

User satisfaction

3.9

User reviews[371](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

3.6

Customer support

3.9

User satisfaction

4.4

User reviews[288](https://www.capterra.com/p/140815/Filevine/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

AbacusLaw is flexible and dynamically scalable to support legal professionals from solo practitioners to enterprise law firms from client intake to payment.

Best for

Filevine is used by law firms, personal injury attorneys, family law practitioners, mass tort litigators, immigration lawyers, insurance defense attorneys, criminal defense lawyers, and counsel.

## User reviews

Pros & cons

KT

Katie T.

Owner

> "It is an extremely basic program - so the software does ok for very basic needs."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___6649514)

KT

Katie T.

Owner

> "I was dismissed, billed without consent and I would strongly suggest law offices use anything other than this..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___6649514)

LW

Lela W.

Paralegal

> "I didn't get to use Abacus for very long, but what I saw of the program, it seemed very easy to use and self..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6829722)

VS

Victoria S.

Paralegal

> "It was also difficult to get in touch with support."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6575785)

SR

Sam R.

Network Engineer

> "Various and useful features for legal work. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111)

RK

Richard K.

Partner/Owner

> "Ultimately, I emailed to see if I could stop the charges to my credit card. When I finally got an email response--I..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

LM

Laiba M.

Law practice

> "The scheduling tool is fantastic and very flexible to my needs."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4781987)

MM

Mary M.

Attorney

> "The program always had issues but over the last year or two, the customer service has been dismal and the problems..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555)

DC

Dominic C.

Partner

> "It is versatile enough to keep us on top of our litigation work (95%) of our practice, but we can also customize..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

VR

Verified Reviewer

President

> "Systems crashed routinely and Abacus had no reliable answers for tech updates from Microsoft."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4922728)

LD

Lauren D.

Office Manager

> "Since using AbacusLaw calendaring for trials and deadlines is much easier than before"

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___3234207)

RK

Richard K.

Partner/Owner

> "I advised that was unacceptable as I had an email from September 2022 informing Abacus that I was canceling my..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

SS

Shar S.

Paralegal / Office Administrator

> "The main function for our office is the calendaring system which is amazing and is easily customizable for our..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2565282)

MM

Mary M.

Attorney

> "It has been a disruption to our daily work without any resolution to the existing issues."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555)

FJ

Ford J.

Attorney

> "Slid system allows attorneys to bill time, manage matters, and keep up with billing under a solid platform."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2406301)

RK

Richard K.

Partner/Owner

> "Even so, attempts to charge my card persist."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "Once client information is entered, other information may be linked and is very helpful when looking up a memo,..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

SR

Sam R.

Network Engineer

> "Graphical user interface is very dated. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111)

DR

David R.

Solo lawyer

> "Creating invoices is easy, as is correcting time entry errors. If I fall behind the software has no impediments to..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2848291)

KF

Kori F.

Paralegal

> "The thing I least like about the Abacus software is the Abacus Mobile. When my computers IP address changes it..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2835864)

PB

Penny B.

Paralegal

> "We have made AbacusLaw (and Abacus Accounting) work for the way we manage files in our office."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2858496)

DC

Dominic C.

Partner

> "I generally hate software that requires an ongoing subscription or nickels and dimes you for every added feature,..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

PB

Penny B.

Paralegal

> "I like that I can add names like a firm rolodex and then identify them as needed in a matter."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2858496)

MS

Mercedes S.

Clerk - Senior Level

> "Sometimes times scheduling can look cluttered when the calendar is full."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867146)

RW

Rosalind W.

Owner

> "The billing and accounting software is the most impactful for me as a solo practitioner with little experience in..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2562756)

EM

Evelyn M.

president

> "It leaves you on hold and then cuts you off forcing you to leave a call back. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2444638)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "It allows for quick search methods due to various features."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

JH

Jim H.

Owner

> "I did not update Abacus regularly because it takes some time to learn the update."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2564933)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "Linked emails provides another easy way to check emails sent regarding a specific client."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

Patricia V.

Attorney at Law

> "We paid $5,000 for upgrades and customization but never received them."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2856350)

RW

Rosalind W.

Owner

> "I am also able to generate useful reports as well as maintain good file management."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2562756)

JG

Jordyn G.

Paralegal

> "The updates are a pain, because we have to call and have this done remotely."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2517405)

DB

Danielle B.

Case Manager

> "It could use some updates on the intuitive side, but it has proven to be invaluable when it comes to case..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789)

EV

Erica V.

Paralegal

> "I wasn't involved in any training so I'm sure there are lots of features that our office is not taking advantage of."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2895506)

AL

Amy L.

Business Manager

> "We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2520364)

DR

David R.

Solo lawyer

> "I've looked at switching to another program and concluded that the benefits of functionality I will not use are not..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2848291)

DB

Danielle B.

Case Manager

> "We love the outlook integration which links emails."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789)

EM

Evelyn M.

president

> "Can't reach technical support by hold. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2444638)

KF

Kori F.

Paralegal

> "I love the date calculator feature and the ease of the Conflict check."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2835864)

SB

Serena B.

Office Manager

> "The pricing is very expensive so we only have one user license. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2816355)

HB

Heinrich B.

Attorney

> "I also like the different features such as pre-bills."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867794)

JL

Jacob L.

Firm Administrator

> "Easy to do, but we can't figure out why it doesn't remember our information."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2824815)

JG

Jordyn G.

Paralegal

> "It keeps everything organized and is super easy to use for all purposes, including billing."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2517405)

SR

Sam R.

Network Engineer

> "Graphical user interface is very dated. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111)

DC

Dominic C.

Partner

> "Makes practice automation much easier."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

MS

Mercedes S.

Clerk - Senior Level

> "Sometimes times scheduling can look cluttered when the calendar is full."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867146)

WJ

WILLIAM J.

IT Director

> "virtual setup, ease of backups, cross platform functionality"

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2498864)

Patricia V.

Attorney at Law

> "We paid $5,000 for upgrades and customization but never received them."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2856350)

MG

MARK G.

Manager

> "Abacus is easy to use and effective."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2520782)

JL

Jacob L.

Firm Administrator

> "Easy to do, but we can't figure out why it doesn't remember our information."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2824815)

DB

Danielle B.

Case Manager

> "It could use some updates on the intuitive side, but it has proven to be invaluable when it comes to case..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789)

VS

Victoria S.

Paralegal

> "It was also difficult to get in touch with support."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6575785)

LW

Lela W.

Paralegal

> "I didn't get to use Abacus for very long, but what I saw of the program, it seemed very easy to use and self..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6829722)

MM

Mary M.

Attorney

> "The program always had issues but over the last year or two, the customer service has been dismal and the problems..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555)

MG

MARK G.

Manager

> "Abacus is easy to use and effective."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2520782)

EM

Evelyn M.

president

> "Can't reach technical support by hold. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2444638)

[View Reviews](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

SZ

Susan Z.

Paralegal for Atty David C Farr

> "He checks on my progress via email and Zoom, and has provided me with multiple learning tools (one-on-one..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7123982)

LW

Lori W.

Owner and Attorney

> "There was absolutely no customization and basically was given generic training videos and outlines to show how to do..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7208496)

SZ

Susan Z.

Paralegal for Atty David C Farr

> "My "personal" representative, \[sensitive content hidden\], helped me to resolve an account billing issue I had in..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7123982)

Christi L.

COO

> "At that point, you’re layering yet another expensive system on top of an already costly platform just to access data..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7142152)

AE

Alex E.

Director of Finance and Human Resources

> "The thing I like most about Filevine is the ability to customize their software to fit your companies needs."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6721929)

Christi L.

COO

> "For a platform that markets itself as forward-thinking, this lack of native automation is a major miss."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7142152)

DC

Drew C.

IT support

> "Over-promise, under deliver on the actual product. If you are an enterprise level law firm, maybe this product is..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

VR

Verified Reviewer

Attorney

> "This was for a new firm too, so it shouldn't have been that complicated since there were no cases to transfer over,..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7080244)

SS

Shenella S.

Business Development Team Leader

> "Good and secure software that makes document and client management more efficient."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7099504)

DC

Drew C.

IT support

> "Vinetegrate failed to communicate critical requirements upfront (e.g., need for CSV files), resulting in avoidable..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

LB

Laura B.

Legal Assistant

> "It feels more like a social platform and is easy to navigate."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7183469)

AE

Alex E.

Director of Finance and Human Resources

> "In addition, the search feature, while wide, is also inefficient and doesn't show you the most logical result at the..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6721929)

BH

Ben H.

Attorney

> "I love the organization of case notes, text to client, emails to and from the file, organization of meds, doc gen of..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6085840)

DC

Drew C.

IT support

> "Communication gaps continued regarding data migration, technical support, and additional changes (such as required..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

BK

Belinda K.

Chief Operations Officer

> "Filevine is really customizable which is great because we can tailor it to the needs of our firm."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6593409)

Jetta H.

Intake Zar

> "There isn’t much I dislike about Filevine; however, I have heard it can be a bit expensive, and it’s important to..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7072334)

DR

Dionel R.

Intake Speacialist

> "The way it allows to you to work efficiently and organized"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6663085)

Christi L.

COO

> "Filevine’s approach increasingly feels like “pay-to-unlock” at every turn."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7142152)

JB

Jake B.

Attorney

> "Filevine made it easy to learn how to use it, and gave concise explanations for everything it offers during training."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6657620)

DC

Drew C.

IT support

> "They charged $60k upfront for services and add-ons that were not only never used, but never setup or even deployed..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

LB

Laura B.

Legal Assistant

> "The is program is very intuitive and user friendly."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7183469)

MR

Melinda R.

Attorney

> "Difficult to use 2) AI is horrible 3) You have to apy to learn it and getting help after you pay $750 for an hour's..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6812103)

JH

Jessica H.

Settlement Specialist

> "I'm looking forward to learning more about utilizing FV to its full potential, tips and tricks to help in..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6031097)

Christi L.

COO

> "Reporting is another major gap."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7142152)

PL

Patrica L.

Negotiator

> "What I like most about file vine is the ease of being able to stay on tasks with reminders and very well designed to..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243269)

LR

Leslie R.

Director

> "The features were never delivered or late, leaving us without accountability or resolution."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7012496)

Andrea Yarlyn Q.

owner

> "I like it because I no longer have to search through multiple folders and scattered systems now everything is in one..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___5041250)

LR

Leslie R.

Director

> "This situation borders on fraudulent, and the lack of professionalism and responsibility is deeply concerning."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7012496)

DF

Devin F.

Intake

> "Overall, it gives me an easy was to generate documents for clients."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6710468)

MB

Matt B.

Owner

> "I had to threaten them with arbitration just to get out of their AI product, which was barely usable and not ready..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

Andrea Yarlyn Q.

owner

> "I love that you can configure the platform to my specific needs and customize it to fit the way I work."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___5041250)

WE

Wendy E.

CFO

> "I am still being billed for modules that I cancelled years ago and have presented proof of the cancellation to them..."

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___6654888)

TO

Toni O.

Accounting

> "I like the customization to our needs, along with the features of setting reminders"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236544)

DC

Drew C.

IT support

> "The schedule was strict for the company, but vendor requirements shifted after work began, leading to delays."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6824686)

DC

Debbie C.

Office manager

> "Most exciting is the fact that as a office manager I see more and more resumes coming into my office showing..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227239)

Miguel S.

President

> "I did not have a good experience as we are not a lawfirm and they do not have any templates that could have been..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6873769)

TC

Tiina C.

Legal Assistant

> "Being able to use the product anywhere I have an internet connection and it being fully functional."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6228051)

SS

Shenella S.

Business Development Team Leader

> "Customer support is slow to respond and the software is quite pricey comparatively."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7099504)

MH

Monica H.

Immigration Attorney

> "Many features that compartmentalizes the information needed for case management."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227441)

JG

Justin G.

Paralegal

> "The difficulty of navigating the documents received from the referral company."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6573776)

DS

Daniel S.

Attorney

> "The shipped product is rough, but fully customizable for your work flows. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6035580)

WE

Wendy E.

CFO

> "They never respond to anything I send - but just keep sending reminder invoices."

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___6654888)

KD

Kimia D.

Paralegal

> "It's very easy to navigate client files as well as customize tabs to your own liking."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227379)

MR

Melinda R.

Attorney

> "I tried to get out of the contract but htey didnt care and I am stuck with a bill every month for a horrific product."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6812103)

EM

Elijah M.

Legal Assistance

> "Overall, it's been a great site for a newcomer like me, and making everything easy and organized for all legal..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227363)

JB

Jake B.

Attorney

> "The layout seemed aesthetically clunky compared to other softwares."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6657620)

ME

Michael E.

Lawyer

> "Filevine is very good at managing documents and case flow. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6234637)

BK

Belinda K.

Chief Operations Officer

> "They are always referring you to third party vendors. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6593409)

ME

Michael E.

Lawyer

> "Also, being cloud based, it is accessible on my phone when needed."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6234637)

WE

Wendy E.

CFO

> "Customer service is as bad as I have ever experienced in any company anywhere. "

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___6654888)

MB

Matthew B.

Attorney

> "Ease of use and lots of options to assist in optimizing your case management system."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236610)

MB

Matt B.

Owner

> "Cost prohibitive."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

PB

Pamela B.

Accounting

> "Also, nice to be able to just drag documents into matter."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6229843)

MB

Matt B.

Owner

> "They will “lawyer” you rather than work with you."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

KC

Kanon C.

Lawyer

> "We love filevine because it helps bring our team together."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236525)

PB

Pamela B.

Accounting

> "Also, not able to delete a note if you put in wrong file."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6229843)

ZV

Zack V.

Quality Assurance Manager

> "Filevine has been very open and receptive of our feedback, and are consistently improving Filevine."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6228241)

DL

David L.

Managing Attorney

> "The software has many glitches and the wait to get assistance is limited. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6437726)

TA

Travis A.

Attorney

> "It is intuitive and customizable. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6078739)

SJ

Sumit J.

Legal assistant

> "FV pdf editor lacks features which is available in adobe pdf."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227621)

AL

Andrea L.

Director of Marketing

> "Filevine is a great asset to your law firm once fully customized. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6078386)

MF

Mariana F.

Paralegal

> "Time loading information and sometimes the project vitals doesnt load"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227189)

KM

Kristine M.

Paralegal

> "It is easy to access, very organized and super beneficial to me in completing my daily tasks."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227179)

MB

Matthew B.

Attorney

> "Also, some of the automations and small fixes are slow to get implemented."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236610)

OV

Olivia V.

Client Care Specialist Coach

> "Easy to navigate and tailor to our firms needs."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6238811)

DS

Daniel S.

Attorney

> "Initially, the data import from a prior system did not go well. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6035580)

NW

Nick W.

Attorney

> "The integration was fairly seamless."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236770)

DL

David L.

Managing Attorney

> "The onboarding is through 3rd party and has significant costs and delays. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6437726)

RL

Ramon L.

Office manager

> "The fact other software integrates into filevine it makes it a one stop shop for our employees."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___4578094)

MB

Matt B.

Owner

> "Worst customer support I’ve ever encountered."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

JL

Joel L.

CEO

> "The UI is great and customization is the key to FV's attractiveness. "

[See full review](https://www.capterra.com/p/140815/Filevine/#GetApp___3995340)

JL

Joel L.

CEO

> "FileVine seems like the admin department has a lot of growing pains--really messy. But this is just another step..."

[See full review](https://www.capterra.com/p/140815/Filevine/#GetApp___3995340)

KB

Kim B.

Office Manager

> "Training videos were good"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243113)

KM

Kristine M.

Paralegal

> "Sometimes it can be confusing to access certain things in the program"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227179)

AP

Abigail P.

Front Desk Receptionist

> "Filevine is super easy to use and is great for daily work."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236921)

SA

Sarah A.

legal assistant

> "calendar function is unreliable."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6243088)

RL

Ramon L.

Office manager

> "Overall Filevine has been amazing in being able to manage our clients cases."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___4578094)

KB

Kevin B.

Owner

> "Zero customer support once they got my money and a signed contract act"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6190027)

PM

Paul M.

Paralegal

> "It's the best case management software I have ever used."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6062481)

NM

Nicole M.

Director of Operations

> "Their billing and sales team could use some training."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6378100)

TO

Toni O.

Accounting

> "I like the customization to our needs, along with the features of setting reminders"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236544)

LW

Lori W.

Owner and Attorney

> "There was absolutely no customization and basically was given generic training videos and outlines to show how to do..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7208496)

KD

Kimia D.

Paralegal

> "It's very easy to navigate client files as well as customize tabs to your own liking."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6227379)

JB

Jake B.

Attorney

> "The layout seemed aesthetically clunky compared to other softwares."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6657620)

TA

Travis A.

Attorney

> "It is intuitive and customizable. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6078739)

PB

Patrick B.

Attorney

> "The deadline chain is clunky and not very versatile."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___3075596)

OV

Olivia V.

Client Care Specialist Coach

> "Easy to navigate and tailor to our firms needs."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6238811)

AE

Alex E.

Director of Finance and Human Resources

> "In addition, the search feature, while wide, is also inefficient and doesn't show you the most logical result at the..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6721929)

NW

Nick W.

Attorney

> "The integration was fairly seamless."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236770)

JB

Jake B.

Attorney

> "The layout seemed aesthetically clunky compared to other softwares."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6657620)

RL

Ramon L.

Office manager

> "The fact other software integrates into filevine it makes it a one stop shop for our employees."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___4578094)

DF

Delaney F.

Legal Assistant

> "The layout was not streamlined, it could be difficult to go where you wanted to."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___2749090)

KI

Kimberly I.

Litigation Paralegal/office mgr

> "The integration of this product was a bit agitating because it was hard to implement Time Matters documentation into..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___2782275)

AO

Alison O.

Law Clerk

> "I believe Doc plus isn't as functional and easy as it could be."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___2758484)

DR

Dionel R.

Intake Speacialist

> "The way it allows to you to work efficiently and organized"

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6663085)

SS

Shenella S.

Business Development Team Leader

> "Customer support is slow to respond and the software is quite pricey comparatively."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7099504)

LB

Laura B.

Legal Assistant

> "The is program is very intuitive and user friendly."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7183469)

WE

Wendy E.

CFO

> "Customer service is as bad as I have ever experienced in any company anywhere. "

[See full review](https://www.capterra.com/p/140815/Filevine/#SoftwareAdvice___6654888)

Andrea Yarlyn Q.

owner

> "I like it because I no longer have to search through multiple folders and scattered systems now everything is in one..."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___5041250)

MB

Matt B.

Owner

> "Worst customer support I’ve ever encountered."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___7003137)

MB

Matthew B.

Attorney

> "Ease of use and lots of options to assist in optimizing your case management system."

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6236610)

DL

David L.

Managing Attorney

> "The service is very poor. "

[See full review](https://www.capterra.com/p/140815/Filevine/#Capterra___6437726)

[View Reviews](https://www.capterra.com/p/140815/Filevine/reviews/)

## User interface

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)

3.85 (371)

[Filevine](https://www.capterra.com/p/140815/Filevine/)

4.44 (288)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Accounting

120

Important

AbacusLaw

Top features

43/50

-   2-Way Messaging
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automatic Backup
-   Billable Items Tracking
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Integration
-   Calendar Management
-   Calendar/Reminder System
-   Case Management
-   Case Notes
-   Client Management
-   Client Portal
-   Cloud
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Database
-   Contract/License Management
-   Court Records Search
-   Credit Card Processing
-   Cross-system Integration
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Deadline Management
-   Decision Making
-   Docket Management
-   Document Automation
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Expense Tracking
-   Financial Management
-   For Legal Professionals

[See all features](https://www.capterra.com/p/18374/AbacusLaw/#features)

Filevine

40/50

-   2-Way Messaging
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automatic Backup
-   Billable Items Tracking
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Integration
-   Calendar Management
-   Calendar/Reminder System
-   Case Management
-   Case Notes
-   Client Management
-   Client Portal
-   Cloud
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Database
-   Contract/License Management
-   Court Records Search
-   Credit Card Processing
-   Cross-system Integration
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Deadline Management
-   Decision Making
-   Docket Management
-   Document Automation
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Expense Tracking
-   Financial Management
-   For Legal Professionals

[See all features](https://www.capterra.com/p/140815/Filevine/#features)

### Recognition

AbacusLaw is recognized as a top-rated tool in 2 Capterra Shortlist reports

Filevine is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

AbacusLaw

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Filevine

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AbacusLaw

-   By CARET
-   Located in United States
-   Founded in 1983

Filevine

-   By Filevine
-   Located in United States
-   Founded in 2014

## Popular Comparisons

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vs

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[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.44 (288)](https://www.capterra.com/p/140815/Filevine/reviews/)

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Contact vendor for pricing

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$49/month

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4.5

4.4

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4.6

[View full comparison](https://www.capterra.com/compare/105428-140815/Clio-vs-Filevine)

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

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$50/month

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[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.44 (288)](https://www.capterra.com/p/140815/Filevine/reviews/)

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Contact vendor for pricing

Price

$50/month

4.4

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4.4

4.4

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4.6

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$49/month

3.8

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4.6

3.7

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4.7

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[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.44 (288)](https://www.capterra.com/p/140815/Filevine/reviews/)

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Contact vendor for pricing

Price

$109/month

4.4

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/58931-140815/neos-vs-Filevine)

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

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Contact vendor for pricing

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$49/month

3.8

Features

4.5

3.7

Ease of Use

4.6

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Price

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3.8

Features

4.3

3.7

Ease of Use

4.5

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4.4

Features

4.3

4.4

Ease of Use

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