---
title: "Compare AbacusLaw vs Neos 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare AbacusLaw and Neos based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/18374-58931/AbacusLaw-vs-neos"
page_type: "comparison"
language: "en"
---

# AbacusLaw vs Neos Features and Cost Comparison

Last updated September 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AbacusLawNeos2/4 selected

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.9 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

[Neos](https://www.capterra.com/p/58931/neos/)[4.3 (204)](https://www.capterra.com/p/58931/neos/reviews/)

[## AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.9 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.7

Customer Service

3.9

Reviews Sentiment

KT

Based on [371 reviews](#user-reviews)

Positive

269

Neutral

40

Negative

62

[## Neos](https://www.capterra.com/p/58931/neos/)[4.3 (204)](https://www.capterra.com/p/58931/neos/reviews/)

Starting Price

$109.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

KC

RS

KC

Based on [204 reviews](#user-reviews)

Positive

174

Neutral

9

Negative

21

## Not a match? Find software alternatives tailored to your priorities.

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,137 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Feature ratings

Client Management

3.8

Billing & Invoicing

2.3

Document Management

3.1

Case Notes

4.0

Case Management

2.3

82%Fit

High performer

Feature ratings

Client Management

4.5

Billing & Invoicing

4.4

Document Management

4.3

Case Notes

4.5

Case Management

4.4

User satisfaction

User satisfaction

3.9

User reviews[371](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

3.6

Customer support

3.9

User satisfaction

4.3

User reviews[204](https://www.capterra.com/p/58931/neos/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$109Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

AbacusLaw is flexible and dynamically scalable to support legal professionals from solo practitioners to enterprise law firms from client intake to payment.

Best for

Case management software purpose-built for plaintiff firms with intelligence built into every case file.

## User reviews

Pros & cons

KT

Katie T.

Owner

> "It is an extremely basic program - so the software does ok for very basic needs."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___6649514)

KT

Katie T.

Owner

> "I was dismissed, billed without consent and I would strongly suggest law offices use anything other than this..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___6649514)

LW

Lela W.

Paralegal

> "I didn't get to use Abacus for very long, but what I saw of the program, it seemed very easy to use and self..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6829722)

VS

Victoria S.

Paralegal

> "It was also difficult to get in touch with support."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6575785)

SR

Sam R.

Network Engineer

> "Various and useful features for legal work. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111)

RK

Richard K.

Partner/Owner

> "Ultimately, I emailed to see if I could stop the charges to my credit card. When I finally got an email response--I..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

LM

Laiba M.

Law practice

> "The scheduling tool is fantastic and very flexible to my needs."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4781987)

MM

Mary M.

Attorney

> "The program always had issues but over the last year or two, the customer service has been dismal and the problems..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555)

DC

Dominic C.

Partner

> "It is versatile enough to keep us on top of our litigation work (95%) of our practice, but we can also customize..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

VR

Verified Reviewer

President

> "Systems crashed routinely and Abacus had no reliable answers for tech updates from Microsoft."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4922728)

LD

Lauren D.

Office Manager

> "Since using AbacusLaw calendaring for trials and deadlines is much easier than before"

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___3234207)

RK

Richard K.

Partner/Owner

> "I advised that was unacceptable as I had an email from September 2022 informing Abacus that I was canceling my..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

SS

Shar S.

Paralegal / Office Administrator

> "The main function for our office is the calendaring system which is amazing and is easily customizable for our..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2565282)

MM

Mary M.

Attorney

> "It has been a disruption to our daily work without any resolution to the existing issues."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555)

FJ

Ford J.

Attorney

> "Slid system allows attorneys to bill time, manage matters, and keep up with billing under a solid platform."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2406301)

RK

Richard K.

Partner/Owner

> "Even so, attempts to charge my card persist."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "Once client information is entered, other information may be linked and is very helpful when looking up a memo,..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

SR

Sam R.

Network Engineer

> "Graphical user interface is very dated. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111)

DR

David R.

Solo lawyer

> "Creating invoices is easy, as is correcting time entry errors. If I fall behind the software has no impediments to..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2848291)

KF

Kori F.

Paralegal

> "The thing I least like about the Abacus software is the Abacus Mobile. When my computers IP address changes it..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2835864)

PB

Penny B.

Paralegal

> "We have made AbacusLaw (and Abacus Accounting) work for the way we manage files in our office."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2858496)

DC

Dominic C.

Partner

> "I generally hate software that requires an ongoing subscription or nickels and dimes you for every added feature,..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

PB

Penny B.

Paralegal

> "I like that I can add names like a firm rolodex and then identify them as needed in a matter."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2858496)

MS

Mercedes S.

Clerk - Senior Level

> "Sometimes times scheduling can look cluttered when the calendar is full."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867146)

RW

Rosalind W.

Owner

> "The billing and accounting software is the most impactful for me as a solo practitioner with little experience in..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2562756)

EM

Evelyn M.

president

> "It leaves you on hold and then cuts you off forcing you to leave a call back. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2444638)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "It allows for quick search methods due to various features."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

JH

Jim H.

Owner

> "I did not update Abacus regularly because it takes some time to learn the update."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2564933)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "Linked emails provides another easy way to check emails sent regarding a specific client."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

Patricia V.

Attorney at Law

> "We paid $5,000 for upgrades and customization but never received them."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2856350)

RW

Rosalind W.

Owner

> "I am also able to generate useful reports as well as maintain good file management."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2562756)

JG

Jordyn G.

Paralegal

> "The updates are a pain, because we have to call and have this done remotely."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2517405)

DB

Danielle B.

Case Manager

> "It could use some updates on the intuitive side, but it has proven to be invaluable when it comes to case..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789)

EV

Erica V.

Paralegal

> "I wasn't involved in any training so I'm sure there are lots of features that our office is not taking advantage of."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2895506)

AL

Amy L.

Business Manager

> "We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2520364)

DR

David R.

Solo lawyer

> "I've looked at switching to another program and concluded that the benefits of functionality I will not use are not..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2848291)

DB

Danielle B.

Case Manager

> "We love the outlook integration which links emails."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789)

EM

Evelyn M.

president

> "Can't reach technical support by hold. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2444638)

KF

Kori F.

Paralegal

> "I love the date calculator feature and the ease of the Conflict check."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2835864)

SB

Serena B.

Office Manager

> "The pricing is very expensive so we only have one user license. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2816355)

HB

Heinrich B.

Attorney

> "I also like the different features such as pre-bills."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867794)

JL

Jacob L.

Firm Administrator

> "Easy to do, but we can't figure out why it doesn't remember our information."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2824815)

JG

Jordyn G.

Paralegal

> "It keeps everything organized and is super easy to use for all purposes, including billing."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2517405)

SR

Sam R.

Network Engineer

> "Graphical user interface is very dated. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111)

DC

Dominic C.

Partner

> "Makes practice automation much easier."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

MS

Mercedes S.

Clerk - Senior Level

> "Sometimes times scheduling can look cluttered when the calendar is full."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867146)

WJ

WILLIAM J.

IT Director

> "virtual setup, ease of backups, cross platform functionality"

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2498864)

Patricia V.

Attorney at Law

> "We paid $5,000 for upgrades and customization but never received them."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2856350)

MG

MARK G.

Manager

> "Abacus is easy to use and effective."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2520782)

JL

Jacob L.

Firm Administrator

> "Easy to do, but we can't figure out why it doesn't remember our information."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2824815)

DB

Danielle B.

Case Manager

> "It could use some updates on the intuitive side, but it has proven to be invaluable when it comes to case..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789)

VS

Victoria S.

Paralegal

> "It was also difficult to get in touch with support."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6575785)

LW

Lela W.

Paralegal

> "I didn't get to use Abacus for very long, but what I saw of the program, it seemed very easy to use and self..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6829722)

MM

Mary M.

Attorney

> "The program always had issues but over the last year or two, the customer service has been dismal and the problems..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555)

MG

MARK G.

Manager

> "Abacus is easy to use and effective."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2520782)

EM

Evelyn M.

president

> "Can't reach technical support by hold. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2444638)

[View Reviews](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

KC

Kim C.

Office Manager

> "The ability to create tailored processes, automate repetitive tasks, generate documents efficiently, and track case..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7168961)

RS

Rose S.

Office Administrator Paralegal

> "I.e. when tagging an email, there is no ability to go directly to the file..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7157116)

RS

Rose S.

Office Administrator Paralegal

> "NEOS enables us to have our files at our fingertips, calendaring is easy and the ability to interact with other..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7157116)

HS

Hannah S.

Litigation Medical and Billing Specialist

> "The reason I don't like that is because Neos does not take up enough of the screen when it's on a browser. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7160740)

KC

Kim C.

Office Manager

> "One of the standout features is the ability to customize workflows and processes to fit the unique needs of our firm."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7168961)

QY

Queenie Y.

Paralegal

> "The thing I like least about NEOS is when I click messages I don't see my messages. When I text on NEOS, I would..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063895)

KC

Kim C.

Office Manager

> "For firms seeking a comprehensive case management solution that increases efficiency, promotes collaboration, and..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7168961)

HS

Hannah S.

Litigation Medical and Billing Specialist

> "Also, I don't like that the system needs to be on a browser to function properly. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7160740)

KC

Kim C.

Office Manager

> "The automation tools save valuable time, reduce administrative burdens, and help ensure that important tasks and..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7168961)

CBG

Chandler B. G.

Paralegal

> "I have not found a feature that will allow me to add templates to generate documents from NEOS directly with case..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626165)

KS

Kayla S.

Lawyer

> "I like how it covers everything from document management and collection, contacts, time entries and more to create a..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7070690)

AM

Ashley M.

Litigation Support

> "That there’s no way to link our Neos calendar to our firm’s Outlook calendar."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063823)

JA

Jhovanny A.

Receptionist- New Client Liason

> "Its intake, tabs, documents, financial and and even calendar options all contribute to creating daily functions as..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063791)

HB

Heather B.

Legal Assistant, Office Manager

> "The tabs are a bit clunky and it can be difficult to find the information I'm looking for. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063717)

BK

Brianna K.

Legal Assistant

> "I love how so many essential legal office management functions are integrated within the Neos app itself so that I..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063660)

HO

Hazel O.

Accounting

> "I don't think I've found anything I dislike, everything is pretty straightforward on Neos, maybe just the automatic..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626225)

MC

Marianne C.

Paralegal Case Manager Supervisor

> "I love the ability to personalize Neos: the staff and default tasks, the checklists, the case dates, even the layout..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626335)

BC

Bernardo C.

Owner

> "There are too many extra steps to save documents and unable to use Adobe Acrobat to edit PDFs."

[See full review](https://www.capterra.com/p/58931/neos/#SoftwareAdvice___6496945)

HS

Hannah S.

Litigation Medical and Billing Specialist

> "This is a cloud based system, so I can be on the go and still have access to all our cases which is really great if..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7160740)

JZ

Janell Z.

Senior Litigation Paralegal

> "I don't like that you aren't able to update multiple checklist items at a time, you have to go one by one."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6629174)

KD

Kelly D.

Litigation Paralegal

> "One of my favorite features is that you can keep multiple clients' files open and can volley between them at the top..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626759)

MO

Madison O.

Paralegal

> "Sometimes you have to copy your notes after every update and repost them because they refuse to save."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626185)

BK

Brianna K.

Legal Assistant

> "It's cloud-based so users can work from anywhere and stay on the same page as updates occur in real time."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063660)

JM

Jenna M.

Paralegal

> "Neos shows many error messages throughout the day, and tends to load very slowly at times."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6767079)

RS

Rose S.

Office Administrator Paralegal

> "Don't have to worry about the security of our files - 2 factor authentication to log in is a plus. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7157116)

CC

Curtis C.

Attorney- Principal

> "Add an escape provision to the contract that if you are not satisfied yo may cancel."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6734680)

HS

Hannah S.

Litigation Medical and Billing Specialist

> "It is very user friendly and helps me keep track of my activity on each case I work on. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7160740)

BR

Brittany R.

Intake Manager

> "When trying to save something, if the required fields aren't filled out it wont save."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626169)

AV

Amy V.

Paralegal

> "I really like the document management and how we can customize and organize the TYPE of document for easier..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063683)

DM

Daniela M.

Paralegal

> "I do not like the notes part, I wish it just had a save button to make sure they are saved."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6629341)

KS

Kayla S.

Lawyer

> "I also love that I can directly tag emails into the platform so my emails can integrate easily."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7070690)

GC

Gina C.

Business Manager

> "Not only does it have unfixable glitches it is also not user friendly and it is difficult to navigate!"

[See full review](https://www.capterra.com/p/58931/neos/#SoftwareAdvice___6644871)

CE

Coral E.

Paralegal

> "The integrations with QuickBooks and Case Status really put everything at my fingertips."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063868)

BC

Bernardo C.

Owner

> "I can’t save directly to Neos without save it to my computer first."

[See full review](https://www.capterra.com/p/58931/neos/#SoftwareAdvice___6496945)

LD

Lidia D.

Case Manager

> "The integration of the other products we use in the office make it easier and faster to work on cases and knowing if..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626726)

NG

Nina G.

Case manager-settlement processor

> "the Customer service is beyond terrible - they are useless - the "ZOOMS" we not the least bit informative - covered..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6160724)

BQ

Becc Q.

Paralegal

> "Neos is great for it combining calendar, notes, emails, and deadlines all in one place."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626190)

SB

Sarah B.

Marketing Director

> "automations are not good, they need more options and variability"

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6767081)

KD

Kelly D.

Litigation Paralegal

> "Another feature I like is the ability to toggle between different client files at the top of the screen."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626759)

PS

Peyton S.

Legal Assistant

> "Sometimes we have issues with it not working correctly which can be frustrating."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626164)

EL

Ella L.

Marketing Assistant

> "I also appreciate how well it organizes case information and deadlines."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063883)

CK

Callie K.

Paralegal

> "Very quick responses from customer service but not always able to get the problems solved."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6767224)

HS

Hannah S.

Litigation Medical and Billing Specialist

> "I would say that's actually safer than remoting into my desktop. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7160740)

SJ

Stormi J.

Senior Paralegal

> "Sometimes internet is slow which can be annoying."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6635222)

MF

Morgan F.

Paralegal

> "Neos makes it easy to integrate everyday used apps, such as Microsoft Office, and create templates."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626166)

BE

Brittany E.

Negotiator

> "it goes down a lot and the dashboard is not helpful/user friendly"

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626174)

FR

Franchesca R.

Case manager

> "What i like the most about NEOS is the checklist, i love not having the checklist to remind me everything i need to..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6631215)

JB

Jacob B.

Attorney

> "The learning curve was a bit steeper than I expected."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626229)

IS

Inezmarie S.

Attorney

> "I like that it syncs with my Outlook calendar and that I can access it from everywhere. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6627700)

ED

Emily D.

Paralegal EDPNA

> "Many bugs."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626159)

JB

Jessica B.

Case Management Supervisor

> "Every area of neos is helpful for our every day activities such as updating clients, ordering bill and records,..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6158416)

ML

Marc L.

attorney

> "Documents which have not been modified inexplicably change the modification date themselves making the date of the..."

[See full review](https://www.capterra.com/p/58931/neos/#SoftwareAdvice___4681104)

AL

Arianna L.

Legal Assistant

> "The thing I like most about Neos is the detailed tabs that come along with working throughout Neos."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626368)

JA

Joel A.

Owner

> "Neos does not properly integrate with Outlook. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6254886)

MV

Maria V.

Paralegal

> "Integration with DocuSign further simplifies the process by automating document signing and saving signed documents..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6253345)

NT

Nancy T.

Paralegal

> "The text messaging system does not work"

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6085121)

AA

AnaMaria A.

Litigation Paralegal

> "I just began using it and it feels user friendly and able to save and review and categorize all documents."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626243)

CS

Chris S.

Attorney

> "Can be glitchy sometimes."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6093193)

MH

Maria H.

Senior Paralegal

> "Having the information that I need at my fingertips and being able to generate documents."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6651914)

IP

Ivonne P.

Operations Manager

> "I do not like that you cannot customize some of the information and that we have to scroll down on some pages,"

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___4236356)

MM

Meggan M.

Litigation Paralegal

> "I really appreciate how it merges documents so well and works amazingly with the integrations."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6767121)

CK

Chelsea K.

Paralegal

> "I wish there was a better dashboard system."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6158326)

QY

Queenie Y.

Paralegal

> "I also like having all the clients files in one place."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063895)

CM

Crystal M.

Settlement Administrator

> "Initially, transitioning was difficult."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6026883)

MC

Marianne C.

Paralegal Case Manager Supervisor

> "I like the regular emails from Neos with updates, training opportunities, and communication from them. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626335)

IP

Ivonne P.

Operations Manager

> "its ok, the converting process was not great, and we switched from Needles desktop 5, so i was very disappointed in..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___4236356)

SB

Stella B.

Intake Manager

> "Neos helps me stay organized and up-to-date with my clients—I could not imagine working without it."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626218)

ML

Marc L.

attorney

> "Some examples: Reports that are generated are not as good as the prior version of the software. "

[See full review](https://www.capterra.com/p/58931/neos/#SoftwareAdvice___4681104)

BM

Bethsaida M.

Administrative Assitant

> "Neos makes everything you need to run your office smoothly in one place at your fingertips."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6631509)

JM

Jason M.

Paralegal

> "I've had tickets open in excess of a year, and even with follow-up requests, no solutions. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___3865069)

CL

Caroline L.

Case Manager

> "It really gives me the power to have everything that is important to me available and standardized."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6778416)

EM

Elizabeth M.

partner

> "They made me write 40 characters)"

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___4458860)

SB

Stella B.

Intake Manager

> "The convenience and organization it provides when dealing with hundreds of different clients."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626218)

JM

Jason M.

Paralegal

> "The calendar is always problematic."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___3865069)

RJ

Rhonda J.

Attorney and Owner

> "That I can create templates for almost all documents I use!"

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626738)

ML

Marc L.

attorney

> "It is buggy, not easy to use, and it takes the joy out of my job. "

[See full review](https://www.capterra.com/p/58931/neos/#SoftwareAdvice___4681104)

AV

Amy V.

Paralegal

> "I see Neos being a great tool once our firm learns how to use additional features."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063683)

MS

Michael S.

Attorney

> "Neos is just Microsoft 365 apps all tied together, under a sleek looking display, but adds almost nothing to the..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___2750332)

JH

Jetta H.

Intake Zar

> "It has been very helpful managing our clients and their cases."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063668)

KT

Karl T.

attorney

> "The reports are not as easy to run as they were in Needles."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___3351152)

JB

Jacob B.

Attorney

> "I was pleasantly surprised to see just how deep the customization could go."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626229)

HB

Heather B.

Legal Assistant, Office Manager

> "The tabs are a bit clunky and it can be difficult to find the information I'm looking for. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063717)

SB

Stella B.

Intake Manager

> "It is easy to navigate and do the things that make me successful in my job."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626218)

GC

Gina C.

Business Manager

> "Not only does it have unfixable glitches it is also not user friendly and it is difficult to navigate!"

[See full review](https://www.capterra.com/p/58931/neos/#SoftwareAdvice___6644871)

CS

Chris S.

Attorney

> "They are constantly offering video tutorials, and various updates to help improve the user experience."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6093193)

MS

Michael S.

Attorney

> "Neos is just Microsoft 365 apps all tied together, under a sleek looking display, but adds almost nothing to the..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___2750332)

HF

Haley F.

Paralegal

> "I like the simplicity of the calendar and the integration with Outlook. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___3567941)

ZL

Zach L.

Paralegal

> "It is extremely buggy, unintuitive, and not suitable for daily practice management."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___3026482)

BK

Brianna K.

Legal Assistant

> "I love how so many essential legal office management functions are integrated within the Neos app itself so that I..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063660)

JA

Joel A.

Owner

> "Neos does not properly integrate with Outlook. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6254886)

KS

Kayla S.

Lawyer

> "I also love that I can directly tag emails into the platform so my emails can integrate easily."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7070690)

HS

Hannah S.

Litigation Medical and Billing Specialist

> "The reason I don't like that is because Neos does not take up enough of the screen when it's on a browser. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7160740)

CE

Coral E.

Paralegal

> "The integrations with QuickBooks and Case Status really put everything at my fingertips."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7063868)

HS

Hannah S.

Litigation Medical and Billing Specialist

> "Also, I don't like that the system needs to be on a browser to function properly. "

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___7160740)

LD

Lidia D.

Case Manager

> "The integration of the other products we use in the office make it easier and faster to work on cases and knowing if..."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626726)

GC

Gina C.

Business Manager

> "Not only does it have unfixable glitches it is also not user friendly and it is difficult to navigate!"

[See full review](https://www.capterra.com/p/58931/neos/#SoftwareAdvice___6644871)

FR

Franchesca R.

Case manager

> "NEOS is amazing, i have been using NEEDLES/NEOS for years now and it makes my daily life so much easier and better"

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6631215)

CK

Callie K.

Paralegal

> "Very quick responses from customer service but not always able to get the problems solved."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6767224)

SB

Stella B.

Intake Manager

> "It is easy to navigate and do the things that make me successful in my job."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626218)

ZL

Zach L.

Paralegal

> "We were misled by Needles staff as to the overall quality of Needles Neos and the ease of migration."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___3026482)

LD

Lidia D.

Case Manager

> "Neos makes managing my cases easy."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___6626726)

MS

Michael S.

Attorney

> "Functionality is not there."

[See full review](https://www.capterra.com/p/58931/neos/#Capterra___2750332)

[View Reviews](https://www.capterra.com/p/58931/neos/reviews/)

## User interface

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)

3.85 (371)

[Neos](https://www.capterra.com/p/58931/neos/)

4.35 (204)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Accounting

120

Important

AbacusLaw

Top features

43/50

-   2-Way Messaging
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automatic Backup
-   Billable Items Tracking
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Integration
-   Calendar Management
-   Calendar/Reminder System
-   Case Management
-   Case Notes
-   Client Management
-   Client Portal
-   Cloud
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Database
-   Contract/License Management
-   Court Records Search
-   Credit Card Processing
-   Cross-system Integration
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Deadline Management
-   Decision Making
-   Docket Management
-   Document Automation
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Expense Tracking
-   Financial Management
-   For Legal Professionals

[See all features](https://www.capterra.com/p/18374/AbacusLaw/#features)

Neos

33/50

-   2-Way Messaging
-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automatic Backup
-   Billable Items Tracking
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Integration
-   Calendar Management
-   Calendar/Reminder System
-   Case Management
-   Case Notes
-   Client Management
-   Client Portal
-   Cloud
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contact Database
-   Contract/License Management
-   Court Records Search
-   Credit Card Processing
-   Cross-system Integration
-   Customer Database
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Deadline Management
-   Decision Making
-   Docket Management
-   Document Automation
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Payments
-   Electronic Signature
-   Email Management
-   Expense Tracking
-   Financial Management
-   For Legal Professionals

[See all features](https://www.capterra.com/p/58931/neos/#features)

### Recognition

AbacusLaw is recognized as a top-rated tool in 2 Capterra Shortlist reports

Neos is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

AbacusLaw

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Neos

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AbacusLaw

-   By CARET
-   Located in United States
-   Founded in 1983

Neos

-   By Assembly Software
-   Located in United States
-   Founded in 1985

## Popular Comparisons

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

vs

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Contact vendor for pricing

Price

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3.8

Features

4.5

3.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/18374-105428/AbacusLaw-vs-Clio)

[Neos](https://www.capterra.com/p/58931/neos/)[4.35 (204)](https://www.capterra.com/p/58931/neos/reviews/)

vs

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4.2

Features

4.2

4.3

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[View full comparison](https://www.capterra.com/compare/58931-147413/neos-vs-LEAP)

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

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Contact vendor for pricing

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Contact vendor for pricing

3.8

Features

4.2

3.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/18374-147413/AbacusLaw-vs-LEAP)

[Neos](https://www.capterra.com/p/58931/neos/)[4.35 (204)](https://www.capterra.com/p/58931/neos/reviews/)

vs

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$109/month

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$50/month

4.2

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/58931-115613/neos-vs-MyCase)

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

vs

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[4.64 (807)](https://www.capterra.com/p/115613/MyCase/reviews/)

Contact vendor for pricing

Price

$50/month

3.8

Features

4.4

3.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/18374-115613/AbacusLaw-vs-MyCase)

[Neos](https://www.capterra.com/p/58931/neos/)[4.35 (204)](https://www.capterra.com/p/58931/neos/reviews/)

vs

[Clio](https://www.capterra.com/p/105428/Clio/)[4.65 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/)

$109/month

Price

$49/month

4.2

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/58931-105428/neos-vs-Clio)

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

vs

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Contact vendor for pricing

Price

$49/month

3.8

Features

4.6

3.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/18374-133656/AbacusLaw-vs-Smokeball)

[Neos](https://www.capterra.com/p/58931/neos/)[4.35 (204)](https://www.capterra.com/p/58931/neos/reviews/)

vs

[8am CasePeer](https://www.capterra.com/p/156217/CASEpeer/)[4.78 (217)](https://www.capterra.com/p/156217/CASEpeer/reviews/)

$109/month

Price

$90/month

4.2

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/58931-156217/neos-vs-CASEpeer)

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

vs

[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[4.66 (529)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/)

Contact vendor for pricing

Price

$49/month

3.8

Features

4.5

3.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/18374-140231/AbacusLaw-vs-PracticePanther-Legal-Software)

[Neos](https://www.capterra.com/p/58931/neos/)[4.35 (204)](https://www.capterra.com/p/58931/neos/reviews/)

vs

[Litify](https://www.capterra.com/p/160393/Litify/)[4.37 (139)](https://www.capterra.com/p/160393/Litify/reviews/)

$109/month

Price

$150/month

4.2

Features

4.3

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/58931-160393/neos-vs-Litify)

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.85 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

vs

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[4.45 (159)](https://www.capterra.com/p/144573/CARET-Legal/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.3

3.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/18374-144573/AbacusLaw-vs-CARET-Legal)

[Neos](https://www.capterra.com/p/58931/neos/)[4.35 (204)](https://www.capterra.com/p/58931/neos/reviews/)

vs

[Filevine](https://www.capterra.com/p/140815/Filevine/)[4.44 (288)](https://www.capterra.com/p/140815/Filevine/reviews/)

$109/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/58931-140815/neos-vs-Filevine)