# Compare AbacusLaw vs Neos 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Neos and AbacusLaw based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/18374-58931/AbacusLaw-vs-Neos

---

# Neos vs AbacusLaw Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NeosAbacusLaw2/4 selected

[Neos](https://www.capterra.com/p/58931/Neos/)[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.9 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

[## Neos](https://www.capterra.com/p/58931/Neos/)[4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/)

Starting Price

$109.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

JA

KS

Based on [200 reviews](#user-reviews)

Positive

171

Neutral

9

Negative

20

[## AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)[3.9 (371)](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.7

Customer Service

3.9

Reviews Sentiment

Based on [371 reviews](#user-reviews)

Positive

269

Neutral

40

Negative

62

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## Summary

* * *

Key features rated by users

Features selected based on 4,106 reviews from legal case management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Client Management

4.5

Document Management

4.3

Billing & Invoicing

4.4

Case Notes

4.5

Task Management

4.4

67%Fit

Feature ratings

Client Management

3.8

Document Management

3.1

Billing & Invoicing

2.3

Case Notes

4.0

Task Management

3.0

User satisfaction

User satisfaction

4.4

User reviews[200](https://www.capterra.com/p/58931/Neos/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.4

User satisfaction

3.9

User reviews[371](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

Ease of use

3.7

Functionality

3.8

Value for money

3.6

Customer support

3.9

Price starts from

Price starts from

$109Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Neos is used by law firms, personal injury attorneys, insurance defense lawyers, mass tort practitioners, family law practices, public sector agencies, and in-house legal departments.

Best for

AbacusLaw is flexible and dynamically scalable to support legal professionals from solo practitioners to enterprise law firms from client intake to payment.

## User reviews

Pros & cons

JA

Jhovanny A.

Receptionist- New Client Liason

> "Its intake, tabs, documents, financial and and even calendar options all contribute to creating daily functions..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063791)

QY

Queenie Y.

Paralegal

> "The thing I like least about NEOS is when I click messages I don't see my messages. When I text on NEOS, I would..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063895)

KS

Kayla S.

Lawyer

> "I like how it covers everything from document management and collection, contacts, time entries and more to..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7070690)

AM

Ashley M.

Litigation Support

> "That there’s no way to link our Neos calendar to our firm’s Outlook calendar."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063823)

BK

Brianna K.

Legal Assistant

> "I love how so many essential legal office management functions are integrated within the Neos app itself so that..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063660)

HB

Heather B.

Legal Assistant, Office Manager

> "The tabs are a bit clunky and it can be difficult to find the information I'm looking for. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063717)

BK

Brianna K.

Legal Assistant

> "It's cloud-based so users can work from anywhere and stay on the same page as updates occur in real time."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063660)

Chandler B. G.

Paralegal

> "I have not found a feature that will allow me to add templates to generate documents from NEOS directly with case..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626165)

AV

Amy V.

Paralegal

> "I really like the document management and how we can customize and organize the TYPE of document for easier..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063683)

HO

Hazel O.

Accounting

> "I don't think I've found anything I dislike, everything is pretty straightforward on Neos, maybe just the..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626225)

KS

Kayla S.

Lawyer

> "I also love that I can directly tag emails into the platform so my emails can integrate easily."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7070690)

BC

Bernardo C.

Owner

> "There are too many extra steps to save documents and unable to use Adobe Acrobat to edit PDFs."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6496945)

MC

Marianne C.

Paralegal Case Manager Supervisor

> "I love the ability to personalize Neos: the staff and default tasks, the checklists, the case dates, even the..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626335)

JZ

Janell Z.

Senior Litigation Paralegal

> "I don't like that you aren't able to update multiple checklist items at a time, you have to go one by one."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6629174)

KD

Kelly D.

Litigation Paralegal

> "One of my favorite features is that you can keep multiple clients' files open and can volley between them at the..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626759)

MO

Madison O.

Paralegal

> "Sometimes you have to copy your notes after every update and repost them because they refuse to save."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626185)

CE

Coral E.

Paralegal

> "The integrations with QuickBooks and Case Status really put everything at my fingertips."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063868)

JM

Jenna M.

Paralegal

> "Neos shows many error messages throughout the day, and tends to load very slowly at times."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767079)

EL

Ella L.

Marketing Assistant

> "I also appreciate how well it organizes case information and deadlines."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063883)

CC

Curtis C.

Attorney- Principal

> "Add an escape provision to the contract that if you are not satisfied yo may cancel."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6734680)

MR

Maria R.

Case Manager

> "The platform's capability to create a multitude of reports tailored to our firm's specific needs is a..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386)

BR

Brittany R.

Intake Manager

> "When trying to save something, if the required fields aren't filled out it wont save."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626169)

LD

Lidia D.

Case Manager

> "The integration of the other products we use in the office make it easier and faster to work on cases and knowing..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626726)

DM

Daniela M.

Paralegal

> "I do not like the notes part, I wish it just had a save button to make sure they are saved."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6629341)

QY

Queenie Y.

Paralegal

> "I also like having all the clients files in one place."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063895)

GC

Gina C.

Business Manager

> "Not only does it have unfixable glitches it is also not user friendly and it is difficult to navigate!"

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6644871)

BQ

Becc Q.

Paralegal

> "Neos is great for it combining calendar, notes, emails, and deadlines all in one place."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626190)

BC

Bernardo C.

Owner

> "I can’t save directly to Neos without save it to my computer first."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___6496945)

KD

Kelly D.

Litigation Paralegal

> "Another feature I like is the ability to toggle between different client files at the top of the screen."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626759)

NG

Nina G.

Case manager-settlement processor

> "the Customer service is beyond terrible - they are useless - the "ZOOMS" we not the least bit informative -..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6160724)

AV

Amy V.

Paralegal

> "I see Neos being a great tool once our firm learns how to use additional features."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063683)

SB

Sarah B.

Marketing Director

> "automations are not good, they need more options and variability"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767081)

MF

Morgan F.

Paralegal

> "Neos makes it easy to integrate everyday used apps, such as Microsoft Office, and create templates."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626166)

PS

Peyton S.

Legal Assistant

> "Sometimes we have issues with it not working correctly which can be frustrating."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626164)

FR

Franchesca R.

Case manager

> "What i like the most about NEOS is the checklist, i love not having the checklist to remind me everything i need..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6631215)

CK

Callie K.

Paralegal

> "Very quick responses from customer service but not always able to get the problems solved."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767224)

IS

Inezmarie S.

Attorney

> "I like that it syncs with my Outlook calendar and that I can access it from everywhere. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6627700)

SJ

Stormi J.

Senior Paralegal

> "Sometimes internet is slow which can be annoying."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6635222)

JB

Jessica B.

Case Management Supervisor

> "Every area of neos is helpful for our every day activities such as updating clients, ordering bill and records,..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6158416)

BE

Brittany E.

Negotiator

> "it goes down a lot and the dashboard is not helpful/user friendly"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626174)

AL

Arianna L.

Legal Assistant

> "The thing I like most about Neos is the detailed tabs that come along with working throughout Neos."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626368)

JB

Jacob B.

Attorney

> "The learning curve was a bit steeper than I expected."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626229)

JH

Jetta H.

Intake Zar

> "It has been very helpful managing our clients and their cases."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063668)

ED

Emily D.

Paralegal EDPNA

> "Many bugs."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626159)

MR

Maria R.

Case Manager

> "Additionally, the seamless integration with numerous programs has streamlined various processes, making my..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386)

ML

Marc L.

attorney

> "Documents which have not been modified inexplicably change the modification date themselves making the date of..."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104)

AM

Ashley M.

Litigation Support

> "Easy to use and friendly and efficient training after migrating from our previous case management software."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063823)

JA

Joel A.

Owner

> "Neos does not properly integrate with Outlook. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6254886)

JA

Jhovanny A.

Receptionist- New Client Liason

> "I am very happy with NEOS and am proud of its integration in our firm."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063791)

NT

Nancy T.

Paralegal

> "The text messaging system does not work"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6085121)

MV

Maria V.

Paralegal

> "Integration with DocuSign further simplifies the process by automating document signing and saving signed..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6253345)

CS

Chris S.

Attorney

> "Can be glitchy sometimes."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6093193)

MR

Maria R.

Case Manager

> "Overall, Assembly Neos is an invaluable tool for any firm looking to optimize its operations and improve..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341386)

IP

Ivonne P.

Operations Manager

> "I do not like that you cannot customize some of the information and that we have to scroll down on some pages,"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4236356)

CE

Coral E.

Paralegal

> "I love its ease of use and customization features."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063868)

CK

Chelsea K.

Paralegal

> "I wish there was a better dashboard system."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6158326)

AA

AnaMaria A.

Litigation Paralegal

> "I just began using it and it feels user friendly and able to save and review and categorize all documents."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626243)

CM

Crystal M.

Settlement Administrator

> "Initially, transitioning was difficult."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6026883)

AF

Alexandra F.

Senior Litigation Paralegal

> "Overall, it is a great case management platform that is reliable, efficient, and easy to work with.."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063742)

IP

Ivonne P.

Operations Manager

> "its ok, the converting process was not great, and we switched from Needles desktop 5, so i was very disappointed..."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4236356)

MH

Maria H.

Senior Paralegal

> "Having the information that I need at my fingertips and being able to generate documents."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6651914)

ML

Marc L.

attorney

> "Some examples: Reports that are generated are not as good as the prior version of the software. "

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104)

MM

Meggan M.

Litigation Paralegal

> "I really appreciate how it merges documents so well and works amazingly with the integrations."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6767121)

JM

Jason M.

Paralegal

> "I've had tickets open in excess of a year, and even with follow-up requests, no solutions. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3865069)

MC

Marianne C.

Paralegal Case Manager Supervisor

> "I like the regular emails from Neos with updates, training opportunities, and communication from them. "

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626335)

EM

Elizabeth M.

partner

> "They made me write 40 characters)"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___4458860)

SB

Stella B.

Intake Manager

> "Neos helps me stay organized and up-to-date with my clients—I could not imagine working without it."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626218)

JM

Jason M.

Paralegal

> "The calendar is always problematic."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3865069)

BM

Bethsaida M.

Administrative Assitant

> "Neos makes everything you need to run your office smoothly in one place at your fingertips."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6631509)

ML

Marc L.

attorney

> "It is buggy, not easy to use, and it takes the joy out of my job. "

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___4681104)

LC

Leilani C.

Receptionist

> "It's clean and very organized."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___7063825)

AP

Amanda P.

Paralegal

> "Bugs and issues are not resolved prior to new features being put out causing other aspects of the program to fail."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___2997693)

CL

Caroline L.

Case Manager

> "It really gives me the power to have everything that is important to me available and standardized."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6778416)

AP

Amanda P.

Paralegal

> "This is a reoccurring issue and affects the ability to use the program for it's intended purpose."

[See full review](https://www.capterra.com/p/58931/Neos/#SoftwareAdvice___2997693)

SB

Stella B.

Intake Manager

> "The convenience and organization it provides when dealing with hundreds of different clients."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626218)

FO

Frank O.

owner

> "They promise to bring over data from Needles or another system but they can not. "

[See full review](https://www.capterra.com/p/58931/Neos/#GetApp___3053923)

RJ

Rhonda J.

Attorney and Owner

> "That I can create templates for almost all documents I use!"

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6626738)

ZL

Zach L.

Paralegal

> "It is extremely buggy, unintuitive, and not suitable for daily practice management."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3026482)

VP

Vanessa P.

Paralegal

> "I'm able to breeze through my case work for each client."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___6341642)

ZL

Zach L.

Paralegal

> "We were misled by Needles staff as to the overall quality of Needles Neos and the ease of migration."

[See full review](https://www.capterra.com/p/58931/Neos/#Capterra___3026482)

[View Reviews](https://www.capterra.com/p/58931/Neos/reviews/)

LW

Lela W.

Paralegal

> "I didn't get to use Abacus for very long, but what I saw of the program, it seemed very easy to use and self..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6829722)

KT

Katie T.

Owner

> "I was dismissed, billed without consent and I would strongly suggest law offices use anything other than this..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___6649514)

KT

Katie T.

Owner

> "It is an extremely basic program - so the software does ok for very basic needs."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___6649514)

RK

Richard K.

Partner/Owner

> "Ultimately, I emailed to see if I could stop the charges to my credit card. When I finally got an email..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

SR

Sam R.

Network Engineer

> "Various and useful features for legal work. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111)

MM

Mary M.

Attorney

> "The program always had issues but over the last year or two, the customer service has been dismal and the..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555)

PB

Penny B.

Paralegal

> "We have made AbacusLaw (and Abacus Accounting) work for the way we manage files in our office."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2858496)

VS

Victoria S.

Paralegal

> "It was also difficult to get in touch with support."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___6575785)

PB

Penny B.

Paralegal

> "I like that I can add names like a firm rolodex and then identify them as needed in a matter."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2858496)

VR

Verified Reviewer

President

> "Systems crashed routinely and Abacus had no reliable answers for tech updates from Microsoft."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4922728)

LM

Laiba M.

Law practice

> "The scheduling tool is fantastic and very flexible to my needs."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4781987)

RK

Richard K.

Partner/Owner

> "I advised that was unacceptable as I had an email from September 2022 informing Abacus that I was canceling my..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

DC

Dominic C.

Partner

> "It is versatile enough to keep us on top of our litigation work (95%) of our practice, but we can also customize..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

MM

Mary M.

Attorney

> "It has been a disruption to our daily work without any resolution to the existing issues."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#SoftwareAdvice___4852555)

LD

Lauren D.

Office Manager

> "Since using AbacusLaw calendaring for trials and deadlines is much easier than before"

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___3234207)

RK

Richard K.

Partner/Owner

> "Even so, attempts to charge my card persist."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#GetApp___4935969)

BM

Ben M.

Attorney

> "The features are unparalleled and it’s really the only software of its kind designed for lawyers with all the..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2188441)

SR

Sam R.

Network Engineer

> "Graphical user interface is very dated. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___4479111)

SS

Shar S.

Paralegal / Office Administrator

> "The main function for our office is the calendaring system which is amazing and is easily customizable for our..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2565282)

MS

Mercedes S.

Clerk - Senior Level

> "Sometimes times scheduling can look cluttered when the calendar is full."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867146)

FJ

Ford J.

Attorney

> "Slid system allows attorneys to bill time, manage matters, and keep up with billing under a solid platform."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2406301)

KF

Kori F.

Paralegal

> "The thing I least like about the Abacus software is the Abacus Mobile. When my computers IP address changes it..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2835864)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "Once client information is entered, other information may be linked and is very helpful when looking up a memo,..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

LM

Lisa M.

Paralegal

> "It now locks people out on a frequent basis, occasionally limits their access (will not let them edit notes they..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2178365)

HB

Heinrich B.

Attorney

> "I also like the different features such as pre-bills."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2867794)

EV

Erica V.

Paralegal

> "I wasn't involved in any training so I'm sure there are lots of features that our office is not taking advantage..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2895506)

DR

David R.

Solo lawyer

> "Creating invoices is easy, as is correcting time entry errors. If I fall behind the software has no impediments..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2848291)

CS

Charles S.

Attorney

> "The last few years they have lost touch with small offices unless you double costs for cloud programming and..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2213372)

RW

Rosalind W.

Owner

> "The billing and accounting software is the most impactful for me as a solo practitioner with little experience in..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2562756)

DC

Dominic C.

Partner

> "I generally hate software that requires an ongoing subscription or nickels and dimes you for every added feature,..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

CS

Charles S.

Attorney

> "Database and calendar features shared between staff provides efficiencies."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2213372)

GH

Gina H.

Senior Paralegal

> "one logon for both programs, inability to fix font size on court forms"

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2288047)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "It allows for quick search methods due to various features."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

LM

Lisa M.

Paralegal

> "To leave it open (and we are not even talking about overnight), will cause it to lock up and refuse to allow..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2178365)

LG

Lauretta G.

Legal Assistant/Intake Specialist

> "Linked emails provides another easy way to check emails sent regarding a specific client."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2843844)

AS

Alissa S.

Attorney

> "I also had a deadline not show up on the DEADSOL report because it was coded slightly differently. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2177655)

RW

Rosalind W.

Owner

> "I am also able to generate useful reports as well as maintain good file management."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2562756)

EM

Evelyn M.

president

> "It leaves you on hold and then cuts you off forcing you to leave a call back. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2444638)

DB

Danielle B.

Case Manager

> "It could use some updates on the intuitive side, but it has proven to be invaluable when it comes to case..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789)

JH

Jim H.

Owner

> "I did not update Abacus regularly because it takes some time to learn the update."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2564933)

AL

Amy L.

Business Manager

> "We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2520364)

Patricia V.

Attorney at Law

> "We paid $5,000 for upgrades and customization but never received them."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2856350)

DB

Danielle B.

Case Manager

> "We love the outlook integration which links emails."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2613789)

JL

John L.

Owner

> "Does not integrate at all when using WiFi."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2193011)

KF

Kori F.

Paralegal

> "I love the date calculator feature and the ease of the Conflict check."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2835864)

JG

Jordyn G.

Paralegal

> "The updates are a pain, because we have to call and have this done remotely."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2517405)

JP

Jennifer P.

Supervising Paralegal

> "I appreciate that the court rules are listed/referenced in the events."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2178258)

AS

Alissa S.

Attorney

> "I have had some frustrations with it's interaction with outlook and emails."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2177655)

JG

Jordyn G.

Paralegal

> "It keeps everything organized and is super easy to use for all purposes, including billing."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2517405)

DR

David R.

Solo lawyer

> "I've looked at switching to another program and concluded that the benefits of functionality I will not use are..."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2848291)

RV

Raffi V.

Office Manager

> "Document generation is very helpful also."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2189469)

BM

Ben M.

Attorney

> "The price may be prohibitively expensive for some very small practices."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2188441)

RV

Raffi V.

Office Manager

> "Calendaring, followups, notes are nice to use."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2189469)

EM

Evelyn M.

president

> "Can't reach technical support by hold. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2444638)

DC

Dominic C.

Partner

> "Makes practice automation much easier."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2846028)

AS

Alissa S.

Attorney

> "I don't have time to spend on additional document creation."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2177655)

WJ

WILLIAM J.

IT Director

> "virtual setup, ease of backups, cross platform functionality"

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2498864)

SB

Serena B.

Office Manager

> "The pricing is very expensive so we only have one user license. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2816355)

DB

Dennis B.

Attorney

> "Great cloud based attorney software."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2189200)

KK

Kimberly K.

Office Manager

> "In the end, we paid for software that is not usable."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2277145)

LA

Lianna A.

Paralegal

> "This program for the most part is very easy to use."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2296931)

KK

Kimberly K.

Office Manager

> "After a year on a 3 year contract we still were unable to use the software. "

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2277145)

MG

MARK G.

Manager

> "Abacus is easy to use and effective."

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2520782)

AS

Allison S.

manager

> "That would cost the same as hiring a part time calendar clerk!"

[See full review](https://www.capterra.com/p/18374/AbacusLaw/#Capterra___2224420)

[View Reviews](https://www.capterra.com/p/18374/AbacusLaw/reviews/)

## User interface

4.36 (200)

[AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/)

3.85 (371)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Neos

25/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/58931/Neos/#features)

AbacusLaw

Top features

29/33

-   2-Way Messaging
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Calendar Management
-   Case Notes
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Conflict Management
-   Contract/License Management
-   Customizable Templates
-   Data Import/Export
-   Deadline Management
-   Docket Management
-   Document Management
-   Electronic Signature
-   Full Text Search
-   Generative AI
-   Mobile App
-   Online Payments
-   Reminders
-   Reporting & Statistics
-   SSL Security
-   Task Management
-   Third-Party Integrations
-   Trust Accounting
-   Workflow Management

[See all features](https://www.capterra.com/p/18374/AbacusLaw/#features)

### Recognition

Neos is recognized as a top-rated tool in 3 Capterra Shortlist reports

AbacusLaw is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Neos

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AbacusLaw

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Neos

-   By Assembly Software
-   Located in United States
-   Founded in 1985

AbacusLaw

-   By CARET
-   Located in United States
-   Founded in 1983

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