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Organizations that are operationally focused where risk management is a key factor such as manufacturing, construction, and healthcare.
We serve a variety of industries, including: - Real Estate - Digital Marketing - Professional Services - Health & Fitness - Retail & Ecommerce - Beauty & Care - Food - Education - Travel
The onboarding and customer care we received has been fantastic. It's clear that LumaOne really do care about us and have even made improvements where needed based on our experiences to date.
It is more difficult to use than other video editing tools.
Disclaimer: we love LumaOne and we're using it for our business. As a platform, it keeps on improving, both functionality and ease of use.
For me this software has no disadvantages and it is easy to use.
User Activity & Completion Tracking, ease of transferring content onto and out of the platform using SCORM. The ability to reuse elements - love it.
It is far from the worst, but also not near the best.
Using the platform, it is really simple to make an interactive video. It has a great number of innovative options for creating interactive videos.
I did comment that it was nice that not only was their product excellent, but so was their customer services, so thanks again.
They refuse to refund my money when I told them I was no longer interested due to the financial loss from the pandemic. Very rude and uncaring staff.
By using software like Pinnacle Studios in the past, I find myself very impressed when another editing software, such as Promo, that offers a template-based platform for the creative audience.
Terrible and rude customer service from [SENSITIVE CONTENT HIDDEN], regarding my billing issue. Was quit shocked, when they are so deliberate about misleading people into paying a whole year upfront.
Also very pleased with the incredible variety of quality, ready-to-customize videos on their site. Very good selection of background music to use as well.
I subscribed to the promotion for 6 months and after 6 months i was charged without any email or notification to inform me that the subscription was up for renewal.
Loved the ability to make custom videos for my real estate business. Some were made fun and some were more serious.
THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds.
Linda: My name is Linda. I'm an AVP of marketing. I give Promo three out of five stars. For more reviews, click below. I didn't really have a solution before Promo, which is what first attracted me to the platform. It was really novel. It seemed like a great way to create high-impact social videos. There wasn't anything really like it in the space, so that really led me to check it out and see what I could do with the platform. At the time that I chose Promo, it seemed super easy to use. There didn't seem to be a really big learning curve, so it felt like it was something I could use right away to make an impact. Video production was something that was taking a long time on our side, so I was really attracted to the quick turnaround time. The preloaded templates and assets were real plus. It was also the type of thing that I didn't have to train anybody to use. I could use it myself or really easily have someone on my team log in and able to create videos right away. Promo is incredibly easy to use. There's really no learning curve to this platform whatsoever. Virtually, anybody could use it, and that's a real plus in the video space. If you're considering using Promo, really think about if you need that standalone platform. There are a couple other solutions out there that offer more of an all-in-one where you can create a bunch of different social graphics and videos. Promo, at this point, seems more like either something to use if you're super specialized in video and you want their assets, or if you really don't feel comfortable using the video makers on other platforms that have more of an all-in-one solution. So just think about that because from my side, when it came time to offload cost and do an analysis, Promo was the first to go because we were getting that capability and functionality through other platforms we were using as well.
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