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Amio vs ZoomInfo Chat: Which is a better fit?

Updated on December 8th, 2024
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Summary
Key features rated by users
Features selected based on 1,271 reviews from Conversational AI Platform users.
% Fit
Not enough reviews
Feature ratings
Chatbot
4.9
Natural Language Processing
4.8
AI/Machine Learning
4.4
Live Chat
4.8
Reporting/Analytics
4.8
% Fit
Missing features
Not enough reviews
Feature ratings
Chatbot
--
Natural Language Processing
NA
AI/Machine Learning
NA
Live Chat
--
Reporting/Analytics
--
User satisfaction
4.9
User reviews17
Ease of use
5.0
Functionality
4.8
Value for money
4.9
Customer support
4.9
4.9
User reviews17
Ease of use
4.9
Functionality
4.8
Value for money
4.9
Customer support
5.0
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

E-commerce, Retail

Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visitors.

User reviews
pros & cons
1 / 3
View Reviews
1 / 3
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
183845
4 screenshots
238846
5 screenshots

Amio

Top Features
38/50
  • Activity Dashboard
  • Alerts/Escalation
  • Autoresponders
  • Communication Management
  • Customer Segmentation
  • Engagement Tracking
  • Monitoring
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Search/Filter
  • Surveys & Feedback
  • AI/Machine Learning
  • API
  • Chatbot
  • Chat/Messaging
  • Chat Transcript
  • Code-free Development
  • Configurable Workflow
  • Contextual Guidance
  • CRM
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Drag & Drop
  • Email Management
  • Feedback Management
  • For Developers
  • Intent Recognition
  • Knowledge Base Management
  • Lead Capture
  • Live Chat
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Performance Metrics
  • Pre-Configured Bot
  • Real-Time Data
  • Reporting/Analytics
  • Reporting & Statistics
  • Sentiment Analysis
  • Social Media Integration
  • Speech Recognition
  • Speech Synthesis
  • Third-Party Integrations
  • Visual Analytics
  • Workflow Management
See All features
Hide Conversational AI Platform Software Features -

ZoomInfo Chat

15/50
Show Conversational AI Platform Software Features +

Amio

--

ZoomInfo Chat

--

Amio
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ZoomInfo Chat
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Amio
  • By Amio
  • Located in Czechia
ZoomInfo Chat
  • By ZoomInfo
  • Located in United States
  • Founded in 2000
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