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Enterprises that provide on-demand delivery businesses like logistics, pharmacy, food delivery, etc.
Food & Beverage Makers, Florists, Wholesalers, Caterers, and Meal Delivery Companies. Metrobi is active in 22+ metropolitan areas across the US.
The software is complete and very well developed , but the most important and what we must value is the support given. The people around the platform are amazing and we feel like we are in same team.
Edits to existing jobs that were made in the desktop version didn't appear correctly. Customer service is horrible.
Quick responses from the Tookan team on product questions, Improved delivery success and experience, Improved communication with drivers, and the drivers love the app.
Tracking freeze sometimes and is hard to track the drivers they need to keep refreshing.
Plus, the customer service is outstanding. Always ready to help resolve issues or answer questions.
All negative reviews could be from the opposition.
We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you demonstrated on each project, and the way you conduct business as a whole.
Barely even works half the time. Today, the map feature stopped working.
The support is amazing, the platform is easy to use and they even send tracking links to my customers. Not to mention the Shopify integration or the Shopify Extension that are AMAZING.
It was a bit difficult integrating everything with my shopify website.
Our overall experience with Metrobi has been fantastic. As a restaurant company, it has been so great to find a delivery service with reliable drivers, a communicative support team, and fair pricing.
Metrobi has taken the stress out of managing logistics.
The developments to the platform have been great and the notifications are a bonus. The ability to manage in house and driver for hire is great.
I find the Metrobi user interface slightly difficult to navigate when setting up recurring routes. Additionally, getting real time updates through the platform is slightly clunky.
I am just amazed by its route optimization and on-demand driver options. The integrations we use work great, which is incredibly important to us for managing our food and beverage deliveries.
The platform is a bit cumbersome with the new crm features. M not sure that it is relevant in any real capacity for us.
Tookan
Top FeaturesMetrobi
Tookan
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Metrobi
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