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DonorDock vs Instil: Which is a better fit?

Updated on December 22nd, 2024
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    DonorDock logo

    DonorDock

    PROFILE
    Instil logo

    Instil

    PROFILE
    What's your intended use case?
    Summary
    Key features rated by users
    Features selected based on 2,534 reviews from Nonprofit CRM users.
    % Fit
    Feature ratings
    Donation Tracking
    4.8
    Donor Management
    4.8
    Contact Management
    4.8
    For Nonprofits
    4.8
    Fundraising Management
    4.6
    % Fit
    Not enough reviews
    Feature ratings
    Donation Tracking
    5.0
    Donor Management
    4.9
    Contact Management
    4.5
    For Nonprofits
    4.9
    Fundraising Management
    4.7
    User satisfaction
    4.8
    User reviews31
    Ease of use
    4.8
    Functionality
    4.7
    Value for money
    5.0
    Customer support
    4.8
    4.8
    User reviews13
    Ease of use
    4.9
    Functionality
    4.5
    Value for money
    5.0
    Customer support
    5.0
    Price starts from
    Monthly subscription
    Free version
    Free trial
    Yearly subscription
    Free version
    Free trial
    Best for

    Small & medium nonprofits that need a simple yet powerful tool to manage and improve their donor relationships, donations, contacts, fundraising, marketing, communication, and more.

    Nonprofits of all sizes looking to build or deepen relationships with their holistic supporter community, including donors, volunteers, members, advocates, and more.

    User reviews
    pros & cons
    Savannah S
    Community Care Manager

    The most helpful thing about Donordock is how affordable it is with all of its amazing features.

    Judd J
    President

    The need to use Zapier for integrations with other systems (which has a separate cost) is the only downside.

    reviewer-1-0
    Mark M
    Board Member (IT focus)

    We like the fact that this is an active project with improvements and new features continuing to be added. We also have had very good luck with their Support.

    Savannah S
    Community Care Manager

    I dislike the profile page available to our donors.

    Laura L
    Assistant Director

    She is a delight to work with and we couldn't have been happier that she has been so responsive with us.

    reviewer-2-1
    Mark M
    Board Member (IT focus)

    And there seem to be some database fields that we don't have access to or are not visible in a data dump.

    MaryAnn M
    Executive Director

    The product is great, but honestly I think what I like best is the. EXCELLENT customer service and on-boarding process.

    Sky S
    Director of Development

    It is always difficult to start using new software and make it regular.

    1 / 4
    View Reviews
    Not enough reviews
    View Reviews
    Video reviews
    No video reviews yet
    No video reviews yet
    User interface
    No videos provided by vendor
    No videos provided by vendor
    184187
    5 screenshots
    254865
    3 screenshots

    DonorDock

    Top Features
    48/50
    • Committee Management
    • Event Management
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Reporting
    • API
    • Calendar Management
    • Campaign Management
    • Campaign Planning
    • Campaign Segmentation
    • Contact Database
    • Contact Management
    • Credit Card Processing
    • CRM
    • Customer Database
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Document Storage
    • Donation Tracking
    • Donor Management
    • Electronic Payments
    • Email Management
    • Email Marketing
    • Email Templates
    • Email Tracking
    • Forms Management
    • For Nonprofits
    • Fundraising Management
    • Grant Management
    • Interaction Tracking
    • Membership Management
    • Mobile Access
    • Real-Time Notifications
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Social Media Integration
    • Summary Reports
    • Task Management
    • Task Scheduling
    • Third-Party Integrations
    • Volunteer Management
    • Web Forms
    • Website Integration
    • Workflow Management
    See All features
    Hide Nonprofit CRM Software Features -

    Instil

    26/50
    Show Nonprofit CRM Software Features +

    DonorDock

    • Best Value Nonprofit
      Software (2023)

    Instil

    --

    DonorDock
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    Instil
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    DonorDock
    • By Donordock
    • Located in United States
    Instil
    • By Instil
    • Located in United States
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