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NinjaOne automates IT, empowering 20,000+ teams to boost productivity, reduce risks, and master IT management with ease and efficiency.
Industries and businesses of all sizes looking to enable Zero Trust posture cybersecurity.
NinjaOne is a good experience, with great staff, and good prices - always changing and evolving products.
The Sydney office is not picking up the phone - I doubt if it even exists, SMS verification not working - if you need Ninja to fix the issue they are not doing it in a timely manner.
The patch management and asset information is top notch. The features and functionality of the platform are also superb and always being added to.
The platform occasionally sent out false alerts which although we could react to, did prove a little frustrating at 1am.
Speed is very important when you are dealing with customers who need quick resolution. Search is great and the speed with which it works is Amazing.
It's very much still being developed, and there are a few annoying ways that patching and scripting are set up that is unlike any other software I've used in the past.
Ease of use, visibility of all hardware is great, patch management and security is awesome, remote tools extremely helpful.
Lack of built in scripting. Has custom scripting capability but a small script database.
What I like the most is the ThreatLocker support, it's excellent. Most of my questions have been answered through the university or the help page.
You can get lost in there! when dealing with software devleopers or engineers, it can seem to restrictive.
The cost of this tool and the time to set it up is worth it. This tool gives us a fantastic peace of mind in environments we have it deployed in.
Threatlocker is not a set it and forget it product.
It’s the best product out there for application whitelisting. It’s easy to use, it’s MSP friendly, has some of the best support I’ve ever experienced from a vendor.
It will stop anything and everything that either isn't allowed to run or it doesn't recognize.
My experience with ThreatLocker has been particularly positive, largely due to the outstanding technical support they offer.
It will restrict access on installing or executing apps you don't want.
Alec: My name is Alec. I'm a team manager of a real estate coaching company with multiple locations in the US reviewing NinjaOne and I currently give it a four out of five stars. Currently, we partner with a managed service provider that is using NinjaOne. They said it was really good, so we did a trial, decided to proceed forward with it, and we're really liking it. We're moving away from that MSP, so we're needing to bring everything in-house and have some of the similar tools so we can assist all of our employees. We chose NinjaOne because it's a very simple program to use. It allows us to manage all of our workstations, both Windows and Mac, running scripts that we might need to, install any applications remotely that we might need to. And it also has the service desk component so that we are able to work through tickets, show upper management how many support issues that are coming through, how we're resolving them, and just further support our department and the needs that we have. Onboarding is pretty straightforward. You just install the agents. There's a little setup on the ticket side just to get it customized how we would like it, but overall, the setup for Ninja is pretty simple and straightforward. I would recommend that you look at NinjaOne and compare it to other options out there and make sure that it meets your current needs as well as your future needs. Being an internal tool, there's not much need that we have for it for managing out the clients and things like that, but it is geared more towards a managed service provider, so make sure it meets all your requirements for that.
Speaker 1: Hi, I'm Daniel, CEO of Unique IT Pro. We're about 12 deep and my rating for ThreatLocker is a five. So before ThreatLocker, we used to just rely on basically taking away the local admin permission, not allowing users to have local admin. But we had a lot of challenges with people wanting that permission because they couldn't do things like install printers at home. So it was very challenging and it wasn't protecting. It was just a step in the right direction. But we're glad ThreatLocker came along. So when I basically was introduced to ThreatLocker, the application Whitelisting, the Elevation Control, those two made it a no-brainer for me to go with ThreatLocker. But then the additional stuff such as Ring Fencing, basically the ability to keep applications in their own lane and to use storage control. And when you look at ThreatLocker today and how they've evolved, I'm so happy that I selected ThreatLocker a few years ago. Going into any new solution, you always worry about not having the engineers and the time to take on such a solution, but ThreatLocker's onboarding where you spend some time with their engineer, it just made it so easy. We deployed. We met with him. Then we had a review 30 days later to secure the systems and he explained everything through the unified audit logs. And it just seemed like a blink of an eye, he was already using ThreatLocker internally and we were so ready to go to market. My advice to those considering ThreatLocker is it does so much. Don't feel overwhelmed. Don't feel like it's going to be too noisy. You got to go into it one component at a time. Do like we did. We did our test lab, then we did our internal systems before we got our feet wet with it, before we were ready to start taking on our clients. So I think you have to have that type of approach, phase into it, and don't try to just do the whole thing. Have your appetizer first before you get to your entree.
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