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NinjaOne vs ThreatLocker: Which is a better fit?

Updated on January 20th, 2025
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What's your intended use case?
Summary
Features in Managed Service Providers (MSP)
35
Best performer
42
  • Active Directory Integration
  • Anti Virus
  • Billing & Invoicing
20
42
User satisfaction
4.8
User reviews238
Ease of use
4.7
Functionality
4.5
Value for money
4.7
Customer support
4.7
4.9
User reviews79
Ease of use
4.5
Functionality
4.8
Value for money
4.8
Customer support
4.9
Price starts from
--
Monthly subscription
Free version
Free trial
/user
Not provided by vendor
Free version
Free trial
Best for

NinjaOne automates IT, empowering 20,000+ teams to boost productivity, reduce risks, and master IT management with ease and efficiency.

Industries and businesses of all sizes looking to enable Zero Trust posture cybersecurity.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Alec M
It Manager
4.0

Alec: My name is Alec. I'm a team manager of a real estate coaching company with multiple locations in the US reviewing NinjaOne and I currently give it a four out of five stars. Currently, we partner with a managed service provider that is using NinjaOne. They said it was really good, so we did a trial, decided to proceed forward with it, and we're really liking it. We're moving away from that MSP, so we're needing to bring everything in-house and have some of the similar tools so we can assist all of our employees. We chose NinjaOne because it's a very simple program to use. It allows us to manage all of our workstations, both Windows and Mac, running scripts that we might need to, install any applications remotely that we might need to. And it also has the service desk component so that we are able to work through tickets, show upper management how many support issues that are coming through, how we're resolving them, and just further support our department and the needs that we have. Onboarding is pretty straightforward. You just install the agents. There's a little setup on the ticket side just to get it customized how we would like it, but overall, the setup for Ninja is pretty simple and straightforward. I would recommend that you look at NinjaOne and compare it to other options out there and make sure that it meets your current needs as well as your future needs. Being an internal tool, there's not much need that we have for it for managing out the clients and things like that, but it is geared more towards a managed service provider, so make sure it meets all your requirements for that.

How Capterra sources reviews
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Daniel V
CEO
5.0

Speaker 1: Hi, I'm Daniel, CEO of Unique IT Pro. We're about 12 deep and my rating for ThreatLocker is a five. So before ThreatLocker, we used to just rely on basically taking away the local admin permission, not allowing users to have local admin. But we had a lot of challenges with people wanting that permission because they couldn't do things like install printers at home. So it was very challenging and it wasn't protecting. It was just a step in the right direction. But we're glad ThreatLocker came along. So when I basically was introduced to ThreatLocker, the application Whitelisting, the Elevation Control, those two made it a no-brainer for me to go with ThreatLocker. But then the additional stuff such as Ring Fencing, basically the ability to keep applications in their own lane and to use storage control. And when you look at ThreatLocker today and how they've evolved, I'm so happy that I selected ThreatLocker a few years ago. Going into any new solution, you always worry about not having the engineers and the time to take on such a solution, but ThreatLocker's onboarding where you spend some time with their engineer, it just made it so easy. We deployed. We met with him. Then we had a review 30 days later to secure the systems and he explained everything through the unified audit logs. And it just seemed like a blink of an eye, he was already using ThreatLocker internally and we were so ready to go to market. My advice to those considering ThreatLocker is it does so much. Don't feel overwhelmed. Don't feel like it's going to be too noisy. You got to go into it one component at a time. Do like we did. We did our test lab, then we did our internal systems before we got our feet wet with it, before we were ready to start taking on our clients. So I think you have to have that type of approach, phase into it, and don't try to just do the whole thing. Have your appetizer first before you get to your entree.

How Capterra sources reviews
View all video reviews
User interface
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1 Video
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NinjaOne

Top Features
35/42
  • Build Automation
  • Compliance Management
  • Contract/License Management
  • CRM
  • Security Tools
  • Service Level Agreement (SLA) Management
  • Vendor Management
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Anti Virus
  • API
  • Audit Trail
  • Backup and Recovery
  • Billing & Invoicing
  • Configuration Management
  • Customizable Reports
  • Dashboard
  • Endpoint Protection
  • Event Logs
  • Help Desk Management
  • Inventory Management
  • Issue Management
  • IT Asset Tracking
  • Maintenance Scheduling
  • Mobile Device Management
  • Network Monitoring
  • Patch Management
  • Performance Metrics
  • Policy Management
  • Real-Time Analytics
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Scheduling
  • Self Service Portal
  • Server Monitoring
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Managed Service Providers (MSP) Software Features -

ThreatLocker

20/42
Show Managed Service Providers (MSP) Software Features +

NinjaOne

--

ThreatLocker

  • Best Value Endpoint Detection and Response
    Software (2024)
NinjaOne
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ThreatLocker
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NinjaOne
  • By NinjaOne
  • Located in United States
  • Founded in 2013
ThreatLocker
  • By ThreatLocker
  • Located in United States
  • Founded in 2015
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