# Compare NinjaOne vs Carbonite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NinjaOne and Carbonite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/184229-223152/NinjaOne-vs-Carbonite

---

# NinjaOne vs Carbonite Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NinjaOneCarbonite2/4 selected

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.3 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/)

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [288 reviews](#user-reviews)

Positive

279

Neutral

5

Negative

4

[## Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.3 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/)

Starting Price

$4.92/month

Value-for-Money

4

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

L.

Based on [172 reviews](#user-reviews)

Positive

142

Neutral

17

Negative

13

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## Summary

* * *

Features in Patch Management Software

Best performer

33 / 38

Only NinjaOne

-   Active Directory Integration
-   Activity Tracking
-   Alerts/Notifications

3 / 38

Only Carbonite

-   Compliance Management

User satisfaction

User satisfaction

4.7

User reviews[288](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.3

User reviews[172](https://www.capterra.com/p/223152/Carbonite/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$4.92Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

Best for

Designed for businesses of all sizes, a data protection solution that helps with supporting FERPA, GLBA & HIPAA, centralizing admin controls, creating backup for applications, reporting storage.

## User reviews

Pros & cons

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

RW

Rich W.

Executive Director

> "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

DN

David N.

IT Operations Manager

> "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

DN

David N.

IT Operations Manager

> "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

GJS

Gert-Jan S.

Co-Owner and IT Security Expert

> "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations,..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

RW

Rich W.

Executive Director

> "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TM

Tou M.

IT Technician

> "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

DN

David N.

IT Operations Manager

> "Patching works well and the device insights is super helpful for troubleshooting issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

SM

Scott M.

IT Director

> "Patch management is a bonus, They constantly update and fix bugs and issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

RS

Robin S.

Systemadministrator

> "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

LK

Lorenzo K.

Security Project Engineer

> "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to me."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

TB

Tyler B.

Tier Two Technician

> "The customization that can be done through NinjaOne is endless!"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

TM

Tou M.

IT Technician

> "One of the standout strengths of NinjaOne is its simplicity combined with powerful functionality."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

SC

Shaun C.

ICT Manager

> "The software makes patch management on computers and phones a breeze because its all automated. "

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004693)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

ER

Ethan R.

IT Technician

> "Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

ER

Ethan R.

IT Technician

> "Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

Smita T.

Data Scientist

> "With quick and friendly customer service it makes daily IT work efficient and reliable."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

DN

David N.

IT Operations Manager

> "Setting up device monitoring alerts is good."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Tim V.

Director of Technology

> "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

KC

Kyle C.

Senior Software Engineer

> "Our last RMM was limited and with NinjaOne we get many great features and they are always updating the product."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005141)

Tim V.

Director of Technology

> "Also, the NMS deployment is slightly clunkly."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

RW

Rich W.

Executive Director

> "The platform is incredibly intuitive and easy to navigate compared to our previous RMM."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

LM

Lewis M.

IT Specialist

> "I love the features, specifically the fact that you can do ad hoc connections and users do not need to be on the domain."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6385525)

Tim V.

Director of Technology

> "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

L

Luke ..

Director of Technology

> "Carbonite consistently backs-up our end-user Apple and Windows machines– which is exactly what we need it to do."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6850123)

SB

Sunaina B.

Director of Operations

> "The keep having an increase in price and have gotten no new features."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6740155)

L

Luke ..

Director of Technology

> "Recent software and portal updates have greatly improved the consistency of our backups as well as the ease of..."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6850123)

CD

Catherine D.

lawyer

> "Recovering one or two files at a time was not intuitive and took a bit of time to sort out."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6196126)

SM

Scott M.

IT Lead

> "We started with mostly desktops and have transitioned to mostly mobile computers without issue."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6719259)

VS

Vassili S.

Owner

> "Storage from Carbonite is costly, if you need to backup a lot of data it may not be the best solution"

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4250811)

PD

Peejay D.

Business Development Representative

> "Can easily restore files even when infected with viruses"

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6279524)

PD

Peejay D.

Business Development Representative

> "More expensive as compare to its counterparts"

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6279524)

SS

Sarah S.

Diretor of Creative Content

> "If Carbonite changed those two factors I mentioned as cons, I would feel way more confident recommending them to friends..."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050)

SS

Sarah S.

Diretor of Creative Content

> "I don't like that I can't easily access my data to see with my own eyes that my data is backed up which is very different..."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050)

Andrei P.

Data Scientist

> "It has good functionality on all the basics features."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4340640)

VR

Verified Reviewer

Contract Manager

> "I didn' see it as I was caught up getting everything back on line. But my real problem with carbonite is this 30 day policy..."

[See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___3513119)

PB

Paul B.

IT

> "seems to process files quickly, customer support was adequate"

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3654070)

VR

Verified Reviewer

Contract Manager

> "computers are being hacked every day and a company that cant hold on to your data during replacements etc is not customer..."

[See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___3513119)

SS

Sarah S.

Diretor of Creative Content

> "The only thing I need to do manually is for my future data and the process is SUPER simple even for the tech-challenged."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050)

SS

Sue S.

Payroll specialist

> "The initial set up to backup all our files took forever to complete and it affected the use of the computer while it was..."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2969927)

Andrew L.

Experienced IT Administrator

> "Once setup it is hands off and if you need to do a restore it is easy to do."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3933442)

SS

Sue S.

Payroll specialist

> "Sometimes it had glitches which required that I had to uninstall and reinstall product to get it working again."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2969927)

EG

Elwood G.

Independent Financial Adviser

> "It backed up my computer easily and ai like the fact that it does the backup easily withoy my having to do anything."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2959084)

LR

Lori R.

Owner

> "It's a little more expensive than some of the others."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4224872)

VR

Verified Reviewer

Software Engineer

> "Easy to use, with strong encryption and security."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3572715)

TH

Tim H.

Founder

> "Service fails constantly\*"

[See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___4494318)

Andrei P.

Data Scientist

> "I do recommend it for most users, since in most cases you don't need many of them."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4340640)

AK

Angelica K.

Owner

> "It did not work well for us to be able to access files when needed."

[See full review](https://www.capterra.com/p/223152/Carbonite/#SoftwareAdvice___3284700)

SS

Sarah S.

Diretor of Creative Content

> "So I took the plunge with their Black Friday deal that included backup for my computer and external hardrive."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050)

SS

Sue S.

Payroll specialist

> "I did not like not having the ability to file share. "

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2969927)

SS

Sarah S.

Diretor of Creative Content

> "I also liked that there was the mid-tier option (the one I chose) that backs up your external hard drive."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050)

MN

Mike N.

IT Administrator

> "The few times that I have had to restore a file or several files were just a minor inconvenience compare to recreating the..."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2572117)

MS

Matthew S.

owner

> "A few times, I have needed to do either a file restore or a complete system restore and you are happy you have Carbonite..."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2280626)

PR

Paula R.

doctor

> "I tried to find the phone number to speak to a person and it was near to impossible to find."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2423264)

SS

Sarah S.

Diretor of Creative Content

> "He said he uses it with a number of clients with good results."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050)

VR

Verified Reviewer

Contract Manager

> "I didn't expect this type of service."

[See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___3513119)

AM

Adam M.

IT Manager

> "The service that carbonite provides is invaluable. If you don't have your computer files backed up in a remote location ..."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2437246)

MS

Michael S.

Director of Research

> "the only thing i don't like about the software is the price."

[See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2209864)

[View Reviews](https://www.capterra.com/p/223152/Carbonite/reviews/)

## User interface

4.73 (288)

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

4.25 (172)

### Features

NinjaOne

Top features

33/38

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Approval Process Control
-   Audit Management
-   Automatic Patch Deployment
-   Automatic Scans
-   Compliance Management
-   Customization
-   Dashboard
-   Event Logs
-   Generative AI
-   IT Asset Tracking
-   Maintenance Scheduling
-   Network Wide Management
-   Patch Management
-   Patch Prioritization
-   Patch Testing
-   Policy Management
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting & Statistics
-   Risk Assessment
-   Scheduling
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Support Ticket Management
-   Third-Party Integrations
-   Usage Tracking/Analytics
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

Carbonite

3/38

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Approval Process Control
-   Audit Management
-   Automatic Patch Deployment
-   Automatic Scans
-   Compliance Management
-   Customization
-   Dashboard
-   Event Logs
-   Generative AI
-   IT Asset Tracking
-   Maintenance Scheduling
-   Network Wide Management
-   Patch Management
-   Patch Prioritization
-   Patch Testing
-   Policy Management
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting & Statistics
-   Risk Assessment
-   Scheduling
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Support Ticket Management
-   Third-Party Integrations
-   Usage Tracking/Analytics
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/223152/Carbonite/#features)

### Recognition

No recognitions have been awarded to NinjaOne

No recognitions have been awarded to Carbonite

### Deployment & support

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Carbonite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

Carbonite

-   By OpenText
-   Located in Canada
-   Founded in 2004

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