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NinjaOne vs AWS Management Console: Which is a better fit?

Updated on February 19th, 2025
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Summary
Key features rated by users
Features selected based on 2,864 reviews from IT Management users.
% Fit
Not enough reviews
Feature ratings
Server Monitoring
4.7
Patch Management
4.5
Task Management
4.0
Real-Time Monitoring
4.4
Real-Time Notifications
4.4
% Fit
Missing features
Feature ratings
Server Monitoring
NA
Patch Management
NA
Task Management
NA
Real-Time Monitoring
NA
Real-Time Notifications
NA
User satisfaction
4.8
User reviews238
Ease of use
4.7
Functionality
4.5
Value for money
4.7
Customer support
4.7
4.6
User reviews82
Ease of use
4.4
Functionality
4.6
Value for money
4.2
Customer support
4.3
Price starts from
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Monthly subscription
Free version
Free trial
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Not provided by vendor
Free version
Free trial
Best for

NinjaOne automates IT, empowering 20,000+ teams to boost productivity, reduce risks, and master IT management with ease and efficiency.

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Alec M
It Manager
4.0

Alec: My name is Alec. I'm a team manager of a real estate coaching company with multiple locations in the US reviewing NinjaOne and I currently give it a four out of five stars. Currently, we partner with a managed service provider that is using NinjaOne. They said it was really good, so we did a trial, decided to proceed forward with it, and we're really liking it. We're moving away from that MSP, so we're needing to bring everything in-house and have some of the similar tools so we can assist all of our employees. We chose NinjaOne because it's a very simple program to use. It allows us to manage all of our workstations, both Windows and Mac, running scripts that we might need to, install any applications remotely that we might need to. And it also has the service desk component so that we are able to work through tickets, show upper management how many support issues that are coming through, how we're resolving them, and just further support our department and the needs that we have. Onboarding is pretty straightforward. You just install the agents. There's a little setup on the ticket side just to get it customized how we would like it, but overall, the setup for Ninja is pretty simple and straightforward. I would recommend that you look at NinjaOne and compare it to other options out there and make sure that it meets your current needs as well as your future needs. Being an internal tool, there's not much need that we have for it for managing out the clients and things like that, but it is geared more towards a managed service provider, so make sure it meets all your requirements for that.

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4 screenshots
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3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Tracking
388
Important

NinjaOne

Top Features
28/32
  • Capacity Management
  • Compliance Management
  • Security Tools
  • Service Level Agreement (SLA) Management
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Audit Trail
  • Configuration Management
  • Dashboard
  • Data Import/Export
  • Event Logs
  • Incident Management
  • Issue Auditing
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Knowledge Management
  • License Management
  • Maintenance Scheduling
  • Patch Management
  • Real-Time Monitoring
  • Real-Time Notifications
  • Remote Access/Control
  • Remote Monitoring & Management
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • Task Management
  • Third-Party Integrations
  • Ticket Management
See All features
Hide IT Management Software Features -

AWS Management Console

5/32
Show IT Management Software Features +

NinjaOne

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AWS Management Console

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NinjaOne
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
AWS Management Console
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NinjaOne
  • By NinjaOne
  • Located in United States
  • Founded in 2013
AWS Management Console
  • By Amazon Web Services
  • Located in United States
  • Founded in 2006
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