# Compare NinjaOne vs ManageEngine OpManager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ManageEngine OpManager and NinjaOne based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/184229-251336/NinjaOne-vs-ManageEngine-OpManager

---

# ManageEngine OpManager vs NinjaOne Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ManageEngine OpManagerNinjaOne2/4 selected

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.5 (275)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[## ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.5 (275)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting Price

$95.00/year

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [275 reviews](#user-reviews)

Positive

269

Neutral

6

Negative

0

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [288 reviews](#user-reviews)

Positive

279

Neutral

5

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 2,775 reviews from network monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

High performer

Feature ratings

Real-Time Monitoring

4.7

Real-Time Data

4.7

Alerts/Notifications

4.6

Server Monitoring

4.7

Dashboard

4.6

73%Fit

Not enough reviews

Feature ratings

Real-Time Monitoring

4.6

Real-Time Data

\--

Alerts/Notifications

4.3

Server Monitoring

4.6

Dashboard

4.5

User satisfaction

User satisfaction

4.5

User reviews[275](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.5

User satisfaction

4.7

User reviews[288](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$95Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Admins who are looking into network management, server management, bandwidth management, configuration management, network capacity planning, fault diagnostic and troubleshooting.

Best for

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

## User reviews

Pros & cons

VR

Verified Reviewer

System Adminstrator

> "With OpManager the tracking of IT asset like severs, switches, routers, firewalls is made easy together with virtualized infrastructure in real time..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7105916)

Atul S.

Manage Engine Adminstrator

> "What I like least about ManageEngine OpManager is that the initial setup and advanced configuration can be complex, especially in large environments,..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7121933)

Atul S.

Manage Engine Adminstrator

> "What I like most about ManageEngine OpManager is its easy deployment and user-friendly interface, along with powerful SNMP-based monitoring that..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7121933)

BW

Bobby W.

Systems Engineer

> "Getting the share to work with a NAS and the necessary credentials can be hard to get working, and if something happens the rebuild is all or nothing..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7133102)

Hafiz Burhan A.

Network Security Engineer

> "It performs well in device monitoring, asset management, and network performance tracking, helping in proactive troubleshooting and minimizing..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867)

MG

Mohammad G.

General Manager

> "The drawback I experienced was when one seeks to create fully customized to suite the required format of the dashboard widgets, one is limited in the..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6793123)

VR

Verified Reviewer

IT Engineer

> "Op manager is an effective tool for centrally monitoring our organizational network devices and servers. since selecting op manager , the challenge..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7065592)

PS

Peter S.

IS Engineer

> "The ManageEngine OPManager base installed version 12.0 was flagged a vulnerable by Tanium."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228)

AKP

Alok Kumar P.

IT

> "Visualization and Reporting: Users appreciate the customizable dashboards, business views, and detailed reports (e.g., bandwidth utilization,..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7052410)

VR

Verified Reviewer

Junior System Administrator

> "Certain tasks or settings were not immediately clear, so it sometimes took extra time to understand how to do them properly."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144207)

AR

Arjun R.

Systems and Network Supervisor

> "ManageEngine OpManager is generally praised for its comprehensive network monitoring, user-friendly interface, and robust features that help IT teams..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7113145)

Hafiz Burhan A.

Network Security Engineer

> "The alerting system can also generate noise if not fine-tuned."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867)

RF

Roberto F.

Operations Engineer

> "Having alerts centralized in one place is genuinely useful, and it supports a wide range of device types without needing separate tools, and it..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7135146)

JB

Joel B.

Senior Infrastructure Engineer

> "Basic login and SNMP discovery would not resolve the issue. "

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056)

KP

Kevin P.

Manager - IT

> "Its real-time monitoring capabilities, extensive device support, and customizable reporting option are standout features that make it an appealing..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7049858)

VR

Verified Reviewer

IT Manager

> "SAP add-on unable to fully monitor SAP system."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7087760)

Hafiz Burhan A.

Network Security Engineer

> "However, in environments with cloud-managed solutions like Cisco Meraki, some limitations exist in terms of deep visibility and real-time insights...."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867)

GBG

Gudni B G.

Admin

> "Strange to say but the fact it is solely on premises is also a negative factor for we can not monitor from outside without opening up our Firewall..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7036501)

AK

Abhinandan K.

Manager

> "We like in product for their Customization and Configuration, Asset Management and SNMP Monitoring along with Security."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7138841)

JD

Jhonny D.

Senior IT Manager

> "VM specific ESXi host bottlenecks such as vCPU wait time lack some granularity especially in the virtual environment monitoring."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634)

Hafiz Burhan A.

Network Security Engineer

> "What I like most about ManageEngine OpManager is its strong SNMP-based monitoring and centralized visibility across network devices."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867)

BG

Bhavin G.

Manager

> "Limited Cloud Monitoring. While customizable, setting up advanced reports, scripts, and workflows can be challenging without technical expertise."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

KS

Kimberly S.

Senior Officer, Networking

> "What I liked most about OpManager was its user-friendly interface and real-time monitoring, which made it easy to track network performance and..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7127089)

JL

Jean L.

External Consultant

> "It had a flaw of sending the mobile alerts with some delay that was not ideal for incidents that require instant action."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275)

NH

Neal H.

Systems Engineer

> "A lot more device metrics for tracking than we expected, makes it easy to see which devices are not only down but are having load issues, and has..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7075997)

NK

Nishant K.

Technical Support

> "Too Many Add-Ons / Fragmented Features"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

JT

Jitendra T.

It analysts

> "The tool offers comprehensive network monitoring with an intuitive interface, making it easy to manage devices, track performance, and detect issues..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6836899)

NK

Nishant K.

Technical Support

> "Too Many Add-Ons / Fragmented Features"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

DH

Devon H.

System Engineer

> "Overall, I am very happy with how ManageEngine OpManager makes my job easier, it gives a single pane of glass for monitoring and detecting outages."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

CG

Carlos G.

IT Director

> "I realized that the SNMP trap processing happened to be event-based and it sometimes failed to capture the entire event at times."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784772)

JB

Joel B.

Senior Infrastructure Engineer

> "I like being able to view servers by application and being able to get more info on the apps. "

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056)

CV

Cleriston V.

IT System Administrative

> "A web hook status code sometimes wasn’t interpreted correctly, so I needed to correct it and adjust the format of the web hook."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774238)

NB

Nitish B.

Tech System Specialist

> "It’s especially valuable in environments with mixed vendors, as it supports a broad range of devices without requiring multiple tools."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7127056)

NK

Nishant K.

Technical Support

> "Configuration Backups (NCM) Can Be Unreliable"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

DH

Devon H.

System Engineer

> "It increases the IT Departments productivity by being able to react and respond quicker to and detected issues."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

AM

Ashish M.

Information Security

> "Interface graphs values are so small."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144071)

SA

Shuaieb A.

IT Administrator

> "The customizable alerts and reports allow for more tailored network management, while the automation features save time by handling routine tasks."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6516303)

ES

Eser S.

Computer Engineer

> "I noticed that the synchronizing of data from the central server to the other remote locations was slow during high loads."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826)

MA

Mohamed A.

IT Infrastructure and Technical Support Manager

> "Specifically, features such as the ability to work in VMware and Hyper-V environments allowed me to monitor the use of resources in real time."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6771391)

JD

Jhonny D.

Senior IT Manager

> "It gives basic stats but lacks more informativeness of metrics that native hypervisor tool can offer."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634)

JL

Jean L.

External Consultant

> "From that, the performance monitoring graphs as well as SLA base alerts enabled me to sustain uptime in a production environment."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275)

ES

Eser S.

Computer Engineer

> "In few of these cases, the alerts were not given near real-time because the data updates had been delayed from the branch offices."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826)

VR

Verified Reviewer

Junior System Administrator

> "The tool offers many useful features for daily monitoring and troubleshooting."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144207)

AS

Ashraf S.

Digital Marketing Manager

> "I needed to verify unfamiliar activities through additional resources which caused minor interruptions to my diagnostic processes."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780007)

AS

Ajit S.

IT Services Manager

> "The customizable, user-friendly dashboard lets you quickly visualize key network metrics and alerts, streamlining the monitoring process across..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6699703)

HK

Huseyin K.

Senior IT Engineer

> "Some issues have been realized with the lack of support for certain vendor-specific MIBs in the architecture of the DGM."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6766164)

DMD

Dave Mudgett D.

Sr. Infrastructure Security Manager

> "The ability to have SNMP monitoring and see all of our assets is extremely helpful."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7141947)

PB

Pavan B.

Senior network engineer

> "Performance can degrade at very large scales without substantial hardware"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6865269)

MG

Mohammad G.

General Manager

> "I outsource dashboards of OpManager that include Bandwidth, Device Health and Critical Alerts which saved much of time."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6793123)

SG

Santosh G.

Remote PERM Paralegal

> "It seemed that the licensing can be somewhat confusing such as when one is adding more devices to monitor in the network."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764551)

BG

Bhavin G.

Manager

> "It offers real-time monitoring, automation, and customizable dashboards, making it a strong choice for IT teams."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

PS

Peter S.

IS Engineer

> "The support does not always solve the issues. "

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228)

PS

Prabin S.

Systems Administrator

> "Offers strong network and server monitoring with a user-friendly dashboard."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7145925)

DL

Dragan L.

IT Manager

> "Sometimes it's difficult to clear the alert when you're outside the office."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6857901)

HC

Hector C.

Import Manager

> "Using ManageEngine OpManager we can easily discover devices on the network and map them into respective categories thereby saving time and effort."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6751636)

HB

Hicham B.

Cloud Architect

> "Some features were missing from the application monitoring module, which reduced its usefulness in some instances."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6785533)

MGG

Madan Gopal G.

Senior Engineer

> "With the purchase of OPmanager for my organization Our stress of proactive monitoring is reduced."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7048154)

RB

Ritu B.

Computer Facilitator

> "One disadvantage of using it is that integrating it with certain third-party applications can prove to be rather complicated."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764329)

Emmanuel K.

Chief Technology Officer

> "The alerts are on point and provide the proactive approach we have been looking to to address Infrastructure related tickets."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7083241)

DB

Duniemu B.

IT Project Manager

> "Every time there was a network expansion what I observed was that OpManager didn’t assign these new devices into the correct category."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6779087)

BG

Bhavin G.

Manager

> "ManageEngine OpManager is a solid choice for network monitoring, especially for all types of businesses looking for a budget-friendly, feature-rich..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

JB

Joel B.

Senior Infrastructure Engineer

> "Status reporting is mixed. "

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056)

IA

Islam A.

IT Manager

> "Custom widgets, topology maps, and business views make it easy to tailor the monitoring experience to specific needs."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6852207)

HT

Hakim T.

Software Engineer

> "This at times caused some delays and required some checking to ensure that the network connectivity was okay.​"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784598)

Hafiz Burhan A.

Network Security Engineer

> "Overall, my experience with ManageEngine OpManager has been positive, particularly for SNMP monitoring and traditional network infrastructure."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867)

TV

Tiffany V.

Systems Engineer

> "One of the problems I discovered with this software is that of the device discovery feature."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787526)

RL

Ringo L.

IT Analyst

> "One of the benefits has been that we are able to monitor in real-time the performance of routers, switches as well as servers."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787546)

VR

Verified Reviewer

Applications and Packaging Specialist

> "The SMS notifications are not functioning as expected and frequently encounter disruptions."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6341839)

MB

Matthias B.

Head of IT

> "Quick error reporting, proactive monitoring, very stable and great programm for the most needs in litte to big companies"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6853289)

MP

Mike P.

Network Analyst

> "Setting up personalized dashboard is a bit tedious."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7027315)

KP

Kuldeep P.

IT-Manager

> "The interface is user-friendly, with dashboards that make it easy to track network health at a glance."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7048871)

AS

Arun S.

Systems Engineer

> "It isn't as intuitive as we would like, and demands the hand of a knowledgeable technician for optimal configuration."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6759163)

JT

Jitendra T.

It analysts

> "I love the customizable dashboards—it gives me exactly the info I need at a glance also network device monitoring gives detailed information"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6836899)

AS

Ashraf S.

Digital Marketing Manager

> "Some application categories experienced inconsistent classification patterns which I observed periodically."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780007)

PM

Prasad M.

System Advisor IT

> "Tool for monitoring entire infrastructure, allow you to ease of access with UI, maximum monitoring parameters available, non-administrator also can..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6723914)

AS

Arun S.

Systems Engineer

> "First, it's not as accurate as we need for Linux server management."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6759163)

Don M.

Assistant Manager

> "This makes it easy to track performance, detect issues early, and reduce downtime."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7121505)

HC

Hector C.

Import Manager

> "I observed a lack of depth with regards to the monitoring of storages."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6751636)

DH

Devon H.

System Engineer

> "The UI is very intuitive and easy to navigate, with custom dashboards being one of my favourite features."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

TO

Timothy O.

Sr Cloud and Infrastructure Engineer

> "Cost can be quite expensive"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7008391)

[View Reviews](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

RW

Rich W.

Executive Director

> "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

ET

Eldho T.

battery test tecnition

> "The HTML5-based user interface is highly responsive, allowing technicians to move quickly between dashboard"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7149593)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

DN

David N.

IT Operations Manager

> "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and address..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

DN

David N.

IT Operations Manager

> "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour to..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

GJS

Gert-Jan S.

Co-Owner and IT Security Expert

> "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain your..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations, such..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact the..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

VR

Verified Reviewer

IT Solutions Architect

> "Tiered and a la carte pricing that is perfectly centered, makes it”\*\* → “Tiered and a la carte pricing that is perfectly centered makes it”"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

VR

Verified Reviewer

IT Solutions Architect

> "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

VR

Verified Reviewer

IT Solutions Architect

> "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

RW

Rich W.

Executive Director

> "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has been..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated lot of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

TM

Tou M.

IT Technician

> "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

VR

Verified Reviewer

IT Solutions Architect

> "The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

DN

David N.

IT Operations Manager

> "Patching works well and the device insights is super helpful for troubleshooting issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

VR

Verified Reviewer

IT Solutions Architect

> "The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

VR

Verified Reviewer

IT Solutions Architect

> "It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

SM

Scott M.

IT Director

> "Patch management is a bonus, They constantly update and fix bugs and issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

RS

Robin S.

Systemadministrator

> "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy sales..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

Blake A.

IT Technician

> "The dashboard provides all the information needed, and it does not feel overwhelming at all."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7146434)

Tim V.

Director of Technology

> "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

LK

Lorenzo K.

Security Project Engineer

> "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to me."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764)

Tim V.

Director of Technology

> "Also, the NMS deployment is slightly clunkly."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

TB

Tyler B.

Tier Two Technician

> "The customization that can be done through NinjaOne is endless!"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

TM

Tou M.

IT Technician

> "One of the standout strengths of NinjaOne is its simplicity combined with powerful functionality."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

Tim V.

Director of Technology

> "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

## User interface

4.54 (275)

4.73 (288)

### Features

ManageEngine OpManager

Top features

42/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/251336/ManageEngine-OpManager/#features)

NinjaOne

34/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

### Recognition

ManageEngine OpManager is recognized as a top-rated tool in 5 Capterra Shortlist reports

NinjaOne is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

ManageEngine OpManager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ManageEngine OpManager

-   By ManageEngine
-   Located in United States
-   Founded in 1996

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

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[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

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Price

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4.6

4.7

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[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (275)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

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Features

4.7

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Features

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4.7

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