# Compare Liine vs Dialpad 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Liine and Dialpad based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/184326-190976/Liine-vs-Dialpad-Sell --- # Liine vs Dialpad Features and Cost Comparison Last updated March 31st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: LiineDialpad2/4 selected [Liine](https://www.capterra.com/p/184326/Liine/)[4.9 (161)](https://www.capterra.com/p/184326/Liine/reviews/) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) [## Liine](https://www.capterra.com/p/184326/Liine/)[4.9 (161)](https://www.capterra.com/p/184326/Liine/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.8 Customer Service 5 Reviews Sentiment Based on [161 reviews](#user-reviews) Positive 160 Neutral 0 Negative 1 [## Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting Price $27.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4 Reviews Sentiment Based on [562 reviews](#user-reviews) Positive 459 Neutral 52 Negative 51 ## Summary * * * Features in Call Tracking Software Best performer 44 / 48 Only Liine - Activity Dashboard - Call Transcription - Campaign Analytics 26 / 48 User satisfaction User satisfaction 4.9 User reviews[161](https://www.capterra.com/p/184326/Liine/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.8 Customer support 5.0 User satisfaction 4.2 User reviews[562](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $27Per User, Per Month - Free version - Free trial Best for Best for Multisite healthcare, dental and vet practices Best for Any size sales organization looking to drive rep efficiency and speed up ramp times. ## User reviews Pros & cons AA Austin A. Marketing Manager > "From the pre-sale/demo phase (shoutout to \[sensitive content hidden\]) to implementation/integration (shoutout to \[sensitive..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7064931) SC Sarah C. Patient Journey Coordinator > "ai does not always recognize existing patients or referrals." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7000264) Melody H. Senior Director of Marketing > "It also informs our Google and Meta campaign, allowing us to optimize towards appointments booked instead of just clicks,..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6876621) JS Jill S. Practice Manager > "Previously, reviewing each call manually was a tedious and resource-draining task." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6441863) AP Alexandra P. Client Concierge > "I like how it transcribes calls and is able to pick up the name of the person who answered the call as well so we can keep..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6883325) MM Moriah M. Office Manager > "Some team members struggled to learn how to use the Form Flow system." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6616797) LB Leigh B. Area Manager > "This helps us see ROI for all our marketing and helps us focus future marketing campaigns to get the most from our..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6847049) VC Vanessa C. Front Office Lead > "How it does not recognize Spanish calls." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6524444) JK Jennie K. Patient Experience Coordinator > "My experience has been a positive one as this is a great way to track call logs and generate new leads." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7090827) SG Stephani G. Patient care coordinator > "I dont like how I have to use a different number to contact or to have patient call us back on." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6019830) BC Belinda C. Inside Sales Rep > "It has really helped me to get a handle on my metrics which allow me to pinpoint the areas I need to focus on to improve." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6258230) Ashley W. Paid Media Manager > "Most of our customers are not great with technology in general, so it becomes difficult for them to learn and understand..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3442072) JK Jennie K. Patient Experience Coordinator > "This helps generate new patients and increased revenue." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7090827) SS Seema S. pt service representative > "still not showing my records." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___4284317) CM Casey M. Practice Manager > "call management, lead generation, ease of use, training tool, patient management, having everything in one place has been..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6872780) VC Vanessa C. Financial Coordinator > "My voice sounds real sultry and took me aback at first" [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___4281909) JS Jennifer S. Marketing Manager > "It is most helpful to have all the analytical data in one place. " [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7038294) LB Liz B. Practice Manager > "Customer inquires were going to multiple different places and it was very hard to keep track of it all." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3337561) JS Jill S. Practice Manager > "This innovative system ensures that our marketing dollars are utilized to their fullest potential, delivering impressive..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6441863) CS Craig S. Owner/Medical Director > "Sometimes the staff finds all the detail too confusing to be able to zero in on what they want to review." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3333630) Melody H. Senior Director of Marketing > "Great customer experience when I do need assistance with questions or trouble shooting, a great value for the money that I..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6876621) AT Alyse T. Studio Manager > "Sometimes calls would get graded incorrectly." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3333286) AM Angel M. Operations Manager > "Being able to read transcripts and get data of conversions is the most valuable part of Liine." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6400114) ML Morni L. Front Desk > "Not always accurate in category of bookings." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3328281) [View Reviews](https://www.capterra.com/p/184326/Liine/reviews/) CD Connie D. Office Manager > "I brought our company into using this SoftWare a few years ago so that we can effectively communicate with our tenants...from maintenance requests,..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6774112) OD Olga D. Pharmacist > "Sometimes it's too slow to start dialing a number and other times it doesn't even try to dial for unknown reasons." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7079261) Brian B. Business administrator > "It has a set of tools that brings together several tasks in a single platform, automating processes helps reduce workflows and helps us as a team to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866) MB Matt B. IT Project Management > "Dialpad application will some times freeze up requiring you to manually close the application and restart it to resolve the issue." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820541) Mary Ellen E. Agent > "The best part of Dialpad is its ease of use, clear audio, and dependable performance during daily work calls." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7066101) AL Ariel L. Director of customer support and success > "I would say I would prefer dial pad over that phone system, but there are still many limitations with this phone system related to integration with..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682) RC Rachel C. Customer Support Lead > "Within the tool, it is so easy to search for previous contacts and at a glance see all interactions we have ever had with specific contacts. As I..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6367648) NF Nathan F. Owner > "SMS stopped working because I didn't click the button that said auto-recharge (why not advise this)?" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872) JC James C. Customer Success Manager > "I enjoying having a service that integrates both text and voice into a single app, allowing me to communicate in two different manners." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833) AL Ariel L. Director of customer support and success > "My overall experience with dial pad is neither negative or positive. If I had to consider the phone system, we were using prior to migrating to dial..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682) RS Rebecca S. Business Consultant > "The desktop app is just tricky. If they could resolve the issues of not being able to open on my computer so that I am not constantly on my phone, I..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6874673) KC Katherine C. CFO > "Issues with dropped calls were attributed to our tech/browser despite being told that our tech was appropriate for use with the tool." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986) Kalina B. Freelance and Human resources > "Best functions in Dialpad I love would be alerts/notications, accepting and placing calls, and messaging." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6327817) SR Sheila R. Director of Operations > "Our law firm, which relies on fully functioning phone service, can no longer afford to continue trying to resolve these issues." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924) JJ Jimi J. Sales Manager > "Solid dialer with good tools for sales management but there are lower cost options that also do the same thing." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6804817) NF Nathan F. Owner > "Issues with getting my account set up correctly to begin with." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872) ID Isaac D. Operations Supervisor > "I liked that Dialpad makes communication simple, with clear call quality and easy integration with other tools." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6879571) EL Elisabeth L. Co-founder > "When we got down to actually buying, these super slick sellers suddenly didn't understand our company and the prices they gave us were completely..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6565471) Brian B. Business administrator > "It helps to have a joint performance with the entire work team and with the help of artificial intelligence all processes are faster and easier to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866) AP Alex P. Owner > "After adding users and then attempting to remove them just three days later, I was informed that I am now obligated to pay for the additional..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) MB Mac B. IM > "Dialpad excels at delivering a consumer-friendly, all-in-one cloud communications platform." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466) SM Shauna M. Project Coordinator > "I was quoted $540, but they did not give me any indication that they would add nearly 40% to my monthly fee in taxes and fees, making it actually..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266) BC Billie C. Marketing Coordinator > "How the software provides accurate transcripts of meetings in real which is a valuable asset." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585) Robert B. CEO > "This was not advertised. When I ported my existing 1-800 number over to them, they would not allow me to receive incoming calls until I purchased..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4753876) DL Daniel L. Director, IT > "It is cutting-edge communication platform that combines user-friendly design, cloud-based accessibility, and advanced features to deliver a seamless..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6167581) DR Derek R. CMO > "Customer service is very slow and do not remedy problems, they just send you in circles." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316) HB Holly B. Resolution specialists > "Everything was synchronized in one platform and easy to click on." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7087593) SR Sheila R. Director of Operations > "For nearly 12 weeks now, we have experienced numerous technical issues with our phone service." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924) RD Regan D. Customer Care Manager > "For our business VoIP needs, Dialpad is and has always been awesome." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6773996) JN James N. DIRECTOR > "They then proceeded to tell me the issue was because I didn't correctly check a box on their online portal. But guess what it was checked and I had..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6576052) KC Katherine C. CFO > "We use this for our entire team & most team members use it on a daily basis." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986) KP Kevin P. CEO > "This lack of ownership is frustrating and undermines the overall customer experience." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6794574) JC James C. Customer Success Manager > "The AI Transcript is very useful, and it helps me recall points of the conversation. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833) MB Mac B. IM > "Doesn't integrate with all the tools we use." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466) KM Karly M. Compliance Consultant > "I think I can speak for both myself and my team when I say Dialpad was an excellent addition to our tools we use everyday to be productive and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641) BC Billie C. Marketing Coordinator > "Setting up the system is complicated and customer service does not respond in a timely manner" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585) KM Karly M. Compliance Consultant > "The AI technology paired with the user friendly designed and functions make my life so much easier." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641) AP Alex P. Owner > "The customer service is abysmal; they have no real interest in resolving issues or providing genuine assistance." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) VR Verified Reviewer Director of Patient Experience > "Overall, I'm highly satisfied that even if I am not in the country, I can receive and make calls using a reliable phone number created by dialpad..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6085936) DR Derek R. CMO > "Refund has not been given." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316) PS Prateek S. CEO > "Dialpad's interface is user-friendly, and their call quality is generally reliable." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6539798) SS Sheena S. CEO > "It won’t actually record your calls even if you click the the option in advanced settings because you have to figure out how to reach them for them..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___4884093) DF David F. CSM > "Dialpad does everything we need to do, especially from an outbound sales perspective and call recordings." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4966592) JS Joshua S. VP Global Sales > "The onboarding was terrible, months delayed (despite paying from the date of the contract being signed) and very little correspondence due to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5034150) Noime T. Customer Success Manager > "I also like that you are able to record your call and even if you forget to record the call, it can automatically translate your call into a written..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3888796) CQ Carrie Q. Owner > "They were still building it out, which they billed us an extra $1,000 and took another 2 months before they had the chat bot ready for us to even..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297) DKS Denese Kyle S. Executive Assistant > "I also love that we are able to receive data/analytics report from Dialpad on my email and we see who are our top agents and we also have an option..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307) MF Matt F. COO > "It's almost like every user has to manage their own callback queue, but person A doesn't get notified that person B has already called them back and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___4963997) VR Verified Reviewer Facilities Specialist > "The setup was quick and easy." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820612) Isaac J. CEO > "I requested cancellation (which they force you to do through customer service) and was shocked to find they didn't process it. Upon contacting them..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308) JA Jennifer A. Designer > "way calling, transferring of calls, and getting scripted messages while away from the office allows me to be out and about doing business without..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474650) SP Stuart P. Owner > "Now it fails at least 90% of the time. And for a company that claims to have great AI, when you call for customer service you have to identify..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) KP Karan P. Business Development Representative > "The tool enables us to better connect with the prospects we are having a conversation with, and the nudges presented to us while having the..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4148446) AP Alex P. Owner > "Dialpad is not worth the headache and the hidden costs." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) KM Katie M. Administrative Assistant > "I love how simple it is to set up a quick conference call." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6294034) SM Shauna M. Project Coordinator > "They misrepresent available features." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266) JM Juan M. Operations Supervisor > "It's a great app for calls and multi calls, also works as chat." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6087465) RR Ryan R. Owner > "Lack of integrations." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) MW Matthew W. Home Inspector > "I love that I can simply add a phone number to my existing devices where I can receive and respond to calls and texts for my business." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474647) Susan H. Therapist > "I contacted tech support and still was unable to resolve the issue." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6306351) Kalina B. Freelance and Human resources > "Customer support is even great." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6327817) PD Paul D. Director of Telecommunications > "You can call it not researching the product fully. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6610571) SP Stuart P. Owner > "It 'seemed' like an affordable option for call recording." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) SS Sheena S. CEO > "Amazing how whatsapp and facebook and instagram doesn’t have this issue. Yet here I am paying $100/month (more than my own Verizon cell service)..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___4884093) MR Mike R. Staffing Lead > "I love the simplicity and ease of use that makes using Dialpad easier than using a normal landline office phone." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6023364) KP Kevin P. CEO > "The service is unacceptable." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6794574) TG Tom G. Managing Director > "Users generally find it user-friendly with reliable call quality and integrations." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765) CQ Carrie Q. Owner > "We tried sending faxes for several weeks and then realized none were going through. When we reached out to Dialpad they said "oh yeah, that's a..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297) WC Wyatt C. Recruiting Manager > "The UI works great on desktop and mobile and the User management makes it very easy to see who's on the phone and who isn't properly utilizing the..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474660) AR Adrian R. Operations Manager > "We have reduced our sales team and they have been completely inflexible with the terms of the contract, even if we suggested exchanging the call..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4237725) DKS Denese Kyle S. Executive Assistant > "As someone whose english is not her first language, I really appreciate the live transcription and option to replay/review call for recording and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307) RR Ryan R. Owner > "Poor call quality." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) DB Derk B. Senior Assistant Director of Admissions > "Also the ability to set work hours helps for staff to better manage aspects work life balance." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3516670) TG Tom G. Managing Director > "Customer service was unresponsive, lacked follow-through, and the procedures for cancellation were unnecessarily complicated." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765) GL Graham L. Director > "Interface is slick compared to the previous product we used" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043) Isaac J. CEO > "Outside of that I stopped using the service quite quickly, but they never honored my cancellation request and took hundreds of dollars from me." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308) ZB Ziya B. Advanced Systems Engineer > "Mobile app is also great to make it work remotely tho." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4782868) TG Tracey G. Operations Manager > "Poor customer service - no response from them" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6361419) Rick K. Owner > "Love the mobile app and the ability to make and receive calls over cellular and WiFi." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3665710) RR Ryan R. Owner > "Predatory financial practices." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) [View Reviews](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) ## User interface [Liine](https://www.capterra.com/p/184326/Liine/) 4.89 (161) 4.18 (562) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Liine Top features 44/48 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Scripting - Call Tracking Metrics - Call Transcription - Call Transfer - Call Whispering - Campaign Analytics - Campaign Management - Computer Telephony Integration - Contact Management - Conversion Tracking - CRM - Customizable Reports - Data Import/Export - Generative AI - IVR - Keyword Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Monitoring - Multi-Campaign - Performance Management - Predictive Dialer - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - ROI Tracking - Third-Party Integrations - Voice Mail [See all features](https://www.capterra.com/p/184326/Liine/#features) Dialpad 26/48 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Scripting - Call Tracking Metrics - Call Transcription - Call Transfer - Call Whispering - Campaign Analytics - Campaign Management - Computer Telephony Integration - Contact Management - Conversion Tracking - CRM - Customizable Reports - Data Import/Export - Generative AI - IVR - Keyword Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Monitoring - Multi-Campaign - Performance Management - Predictive Dialer - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - ROI Tracking - Third-Party Integrations - Voice Mail [See all features](https://www.capterra.com/p/190976/Dialpad-Sell/#features) ### Recognition No recognitions have been awarded to Liine No recognitions have been awarded to Dialpad ### Deployment & support Liine Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dialpad Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Liine - By Liine - Located in United States - Founded in 2016 Dialpad - By Dialpad - Located in United States - Founded in 2011 ## 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