# Compare Liine vs 800.com 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Liine and 800.com based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/184326-208208/Liine-vs-800-com --- # Liine vs 800.com Features and Cost Comparison Last updated May 20th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Liine800.com2/4 selected [Liine](https://www.capterra.com/p/184326/Liine/)[4.9 (161)](https://www.capterra.com/p/184326/Liine/reviews/) [800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (330)](https://www.capterra.com/p/208208/800-com/reviews/) [## Liine](https://www.capterra.com/p/184326/Liine/)[4.9 (161)](https://www.capterra.com/p/184326/Liine/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.8 Customer Service 5 Reviews Sentiment Based on [161 reviews](#user-reviews) Positive 160 Neutral 0 Negative 1 [## 800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (330)](https://www.capterra.com/p/208208/800-com/reviews/) Starting Price $149.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment CR LW DT Based on [330 reviews](#user-reviews) Positive 309 Neutral 13 Negative 8 ## Not a match? 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We have plans to fit every business type. ## User reviews Pros & cons AA Austin A. Marketing Manager > "From the pre-sale/demo phase (shoutout to \[sensitive content hidden\]) to implementation/integration (shoutout to \[sensitive..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7064931) SC Sarah C. Patient Journey Coordinator > "ai does not always recognize existing patients or referrals." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7000264) Melody H. Senior Director of Marketing > "It also informs our Google and Meta campaign, allowing us to optimize towards appointments booked instead of just clicks,..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6876621) JS Jill S. Practice Manager > "Previously, reviewing each call manually was a tedious and resource-draining task." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6441863) AP Alexandra P. Client Concierge > "I like how it transcribes calls and is able to pick up the name of the person who answered the call as well so we can keep..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6883325) MM Moriah M. Office Manager > "Some team members struggled to learn how to use the Form Flow system." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6616797) LB Leigh B. Area Manager > "This helps us see ROI for all our marketing and helps us focus future marketing campaigns to get the most from our..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6847049) VC Vanessa C. Front Office Lead > "How it does not recognize Spanish calls." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6524444) JK Jennie K. Patient Experience Coordinator > "My experience has been a positive one as this is a great way to track call logs and generate new leads." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7090827) SG Stephani G. Patient care coordinator > "I dont like how I have to use a different number to contact or to have patient call us back on." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6019830) JK Jennie K. Patient Experience Coordinator > "This helps generate new patients and increased revenue." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7090827) Ashley W. Paid Media Manager > "Most of our customers are not great with technology in general, so it becomes difficult for them to learn and understand..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3442072) CM Casey M. Practice Manager > "call management, lead generation, ease of use, training tool, patient management, having everything in one place has been..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6872780) SS Seema S. pt service representative > "still not showing my records." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___4284317) JS Jill S. Practice Manager > "This innovative system ensures that our marketing dollars are utilized to their fullest potential, delivering impressive..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6441863) VC Vanessa C. Financial Coordinator > "My voice sounds real sultry and took me aback at first" [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___4281909) Melody H. Senior Director of Marketing > "Great customer experience when I do need assistance with questions or trouble shooting, a great value for the money that I..." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6876621) LB Liz B. Practice Manager > "Customer inquires were going to multiple different places and it was very hard to keep track of it all." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3337561) AM Angel M. Operations Manager > "Being able to read transcripts and get data of conversions is the most valuable part of Liine." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6400114) CS Craig S. Owner/Medical Director > "Sometimes the staff finds all the detail too confusing to be able to zero in on what they want to review." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3333630) AA Austin A. Marketing Manager > "Liine is easy to implement, easy to use, and has been a great asset in fine-tuning our Google Ad strategy." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___7064931) AT Alyse T. Studio Manager > "Sometimes calls would get graded incorrectly." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3333286) LB Leigh B. Area Manager > "The online platform is outstanding and provides useful data in real time. " [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___6847049) ML Morni L. Front Desk > "Not always accurate in category of bookings." [See full review](https://www.capterra.com/p/184326/Liine/#Capterra___3328281) [View Reviews](https://www.capterra.com/p/184326/Liine/reviews/) CR Calvin R. CEO > "The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652) CH Chris H. CMO > "At times, call transfers did not go through properly, which created some concern around potentially missed or lost business..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7120873) LW Lena W. Owner > "I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it,..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499) TF Tracy F. Chief Growth Operations Officer > "I had set up my account and ended up making a mess by adding a second account instead of a second number to the account." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7104125) DT Donald T. Owner > "The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7109624) KA Karen A. VP of Ops > "how hard it is to set up texting though some of that may be requirements by law. but I have not been able to do it." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7058262) BB Brent B. Owner > "It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441) JT Julia T. Concierge beauty services > "The lack of options and information within the application." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7065950) CR Calvin R. CEO > "Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652) ET Elvia T. Mold Technician > "I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229) BV Bhargav V. Owner > "We have used 800.com since the inception of our business and are very happy with the online options to setup greetings,..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863606) KL Kiersten L. Managing Director > "Some issues with calls being immediately dropped ." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939) BB Brent B. Owner > "I really like that it sends clear summaries of calls, which makes tracking communication simple and efficient." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441) WC Wayne C. Owner > "The billing is a bit of an issue for me." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762) CR Calvin R. CEO > "Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652) CO Cynthia O. Solopreneur > "The platform and verification to get the system up and running is excessive and very labor intensive" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455) ML Michael L. Owner > "Features and prices for unlimited phone service and vanity number options were better than other carriers" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415) JT Jeannita T. Managing Member > "The online interface is not exactly intuitive." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505) KL Kiersten L. Managing Director > "We were able to set up a very professional voicemail in a short amount of time using the built in tools ." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939) MV Mayank V. owner > "The final monthly cost includes some mandatory regulatory fees that add up." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7027524) ML Michael L. Owner > "Had a phone call with the sales team and they explained the features and went over the new AI and call recording features..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415) BA Betty A. CEO > "com is generally user-friendly, but the inability to utilize the text feature is a significant drawback that limits its..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606122) AB Ajah B. Interior Designer > "It’s a solid solution for small business owners who need a reliable communication system without something overly..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7117538) MC Micah C. Business Analyist > "Was disappointed in not having the ability for tracking call lengths." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734606) JR Jennifer R. Senior Director of Global Marketing > "The user-friendly interface makes it incredibly easy to navigate and manage campaigns, while their precise audience..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6580673) AP Arziki P. CEO > "The only complaint I would have is with the text-verification feature." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576676) TW Terri W. President > "I printed my business cards with the toll-free option, and they look so professional." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7074302) DB Daniel B. Owner > "I canceled my service last year and I just see they charged my credit card several hundred dollars." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569076) JT Jeannita T. Managing Member > "I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505) LR L. R. Chief Executive > "Not sure what I don't enjoy about 800.coms service." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7133738) LW Lena W. Owner > "I love the company and what it offers that makes my business seem very professional and they are here for you to ensure its..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499) JT Joseph T. Agent Broker > "I was unable to get my old 800# reactivated, even though no one is using it." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6578194) SS Stacey S. Owner and Business Operations Manager > "I would not hesitate for a moment to sign up with them as a small business owner if you're looking for a reliable service..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7073744) AM Adriana M. Vice President > "There isnt anything to add in this category" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050496) JS Julian S. CEO > "The toll-free number service worked seamlessly for my needs, and features like call forwarding and voicemail were..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161) LG Lucas G. Owner > "sometimes the app wouldnt notify me of calls coming in." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6747007) GS Gabby S. CEO > "Overall, 800.com has been a solid tool for managing business calls and communication." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128937) CM Carl M. CEO > "I don’t always receive my calls or notifications when someone calls." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569616) BB Brent B. Owner > "The system works smoothly and saves time for daily business operations." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441) JS Julian S. CEO > "App is a little glitchy." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161) NV Nina V. CMO > "The call tracking and analytics are especially helpful for businesses that want insight into their calls" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7017025) AS Amitai S. Owner > "The cost is high for the level of service provide." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6577095) AN Anna N. Founder > "The dashboard is easily accessible and relatively intuitive, though it feels a bit outdated." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7144642) GL Gabriel L. Sales Division > "Sometimes my calls drop." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734838) MB Mike B. Web Consultant > "We've been using 800.com for more than 2 years now, it's integrated perfectly into our marketing and outreach efforts and..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606038) RE Robin E. CEO > "Pricing is a little too high, could be better." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608801) WW William W. Managing Partner > "I love the professional image it provides for my business, and the voicemail-to-email feature is a game-changer for staying..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6584622) MD Matt D. Director of Marketing > "Do not need IT support." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608393) GM Goran M. Regional Sales and Support Manager > "We've been a long-time user, and we are satisfied with the flexibility it provides for our customer support needs" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128459) MN Mark N. Managing director > "Hard to have a con" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569203) AB Axel B. COO > "Even though the 800 as in toll free concept is not really needed any longer, the features and functions that we use make..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576647) DD Dan D. Owner > "Works great on desktop but lacks the ability to answer calls on desktop." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696) MF Minet F. CEO > "I’ve been using 800.com for my business, and I’m extremely impressed with the quality and reliability of their service." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050104) GC Gregory C. President > "So we canceled a NON CONTRACT and I went on to start my own business. And I come back to 800.com because I didn't like how..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117) ET Elvia T. Mold Technician > "Overall it was easy to sign up with 800.Com, like the service so far, I like the voicemail features and phone call ..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229) GS George S. CEO > "Clients tell me it's not easy to call, I'm told it's too many numbers and I don't get may calls immediately" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4715393) ST Sunshine T. CEO > "I would really recommend If you’re needing a phone line for your business. Or just needing an extra line." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7131057) DD Dan D. Owner > "Have not had any need to interact with the 800.com team." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696) BC Brandon C. Owner > "No issues, customer service was excellent and I was able to successfully port over my old office number which was my..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7045537) XB Xenia B. Executive Director > "Was very difficult to set up, not sure if mine is setup correctly." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683738) CR Calvin R. CEO > "It solved our need for a professional business presence instantly." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652) GC Gregory C. President > "I GET: He LIES and says he's going to REFUND my money and NEVER DOES!!!" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117) JV JanetStar V. Evangelist > "I like the support provided in maneuvering through the site and understanding how it works." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7075521) KR Karlee R. Office Manager > "I don't like the call forwarding, however I understand it is a way for them to to track calls" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2721716) RB Richard B. CEO > "It's great for companies with multiple location and even just a small business with one location. " [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863605) SF Steven F. President > "There appears to be no option to turn off receiving voice mail recordings." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2354525) CO Cynthia O. Solopreneur > "I really like the ability to create a custom 800 number. " [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455) JV James V. Owner > "Since I have only had our 877 phone number for 2 days, I am not able to answer this question." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2363635) WC Wayne C. Owner > "The person who signed me up for the service was nice, but it would be really helpful to get a call before I get disconnected" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762) VM Victoria M. Office Manager > "I wish voicemails went to the extension, not all to me." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2394548) ST Sandra T. Insurance Producer > "I find the service a huge help when I am too busy to answer call." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114879) SE Sonya E. Manager > "I can someone called me back to help me, but I wasn't able to talk @ that time." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2616672) BA Brad A. Firm Administrator > "The customer support stands out — whenever I had questions or needed help, the responses were fast, friendly, and helpful." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7041129) RR Rich R. Owner > "Setting up was a little confusing when I thought I was deleting one thing." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2332186) [View Reviews](https://www.capterra.com/p/208208/800-com/reviews/) ## User interface [Liine](https://www.capterra.com/p/184326/Liine/) 4.89 (161) [800.com](https://www.capterra.com/p/208208/800-com/) 4.71 (330) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Liine Top features 44/48 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Scripting - Call Tracking Metrics - Call Transcription - Call Transfer - Call Whispering - Campaign Analytics - Campaign Management - Computer Telephony Integration - Contact Management - Conversion Tracking - CRM - Customizable Reports - Data Import/Export - Generative AI - IVR - Keyword Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Monitoring - Multi-Campaign - Performance Management - Predictive Dialer - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - ROI Tracking - Third-Party Integrations - Voice Mail [See all features](https://www.capterra.com/p/184326/Liine/#features) 800.com 26/48 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scoring - Call Scripting - Call Tracking Metrics - Call Transcription - Call Transfer - Call Whispering - Campaign Analytics - Campaign Management - Computer Telephony Integration - Contact Management - Conversion Tracking - CRM - Customizable Reports - Data Import/Export - Generative AI - IVR - Keyword Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Monitoring - Multi-Campaign - Performance Management - Predictive Dialer - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - ROI Tracking - Third-Party Integrations - Voice Mail [See all features](https://www.capterra.com/p/208208/800-com/#features) ### Recognition Liine Best Value Lead ManagementSoftware (2024)  800.com is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Liine Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos 800.com Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Liine - By Liine - Located in United States - Founded in 2016 800.com - By 800.com - Located in United States - Founded in ## 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