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Eleven helps growing accounting firms that look for ways to increase capacity without losing margins. With Eleven, they can do accounting for every client, big or small, without falling back on Excel.
Accountants, Bookkeepers and Small Business Owners who use QuickBooks Desktop
My experience using Eleven has been flawless. This product has given me a great and a worthy experience and i wouldn't ask for more.
We have not had any challenging circumstances while working with Eleven.
First, I must disclose the fact that Eleven's technical support is readily available and the services they provide are brilliant and super amazing.
Since the first day we started using it, we have never experienced challenges.
What i like best about Eleven is how it provides very high security for our accounting data making it best and most secure cloud-based application for financial management and accounting.
I don't think there is anything i don't like about Eleven.
Eleven is always very easy to use and has the best and responsive customer support team. The pricing is very reasonable which makes it affordable.
Nothing comes in my mind that I don't like about Eleven.
The product is great and the customer service is outstanding. The service rep named [sensitive content hidden] was knowledgeable, professional, courteous, and efficient in helping with my issue.
Sometimes the transactions fail to upload. Otherwise we didn'd have any problems with this app when we used it.
With the help of my new friend, [sensitive content hidden] (and his wonderful insight), we found that the answer is YES.
Support, it does not exist, you get screwed up with yearly billing.
We have been very happy with SaasAnt Transactions and the company's support has been very responsive, much appreciated when compared to support from other vendors.
Software was disappointing, but I would have continued with it for the year.
We like the ease of use, reliability and great client support that we have received over the years of using this application.
I would like to tell you that your program is horrible. It says it integrates PayPal to QuickBooks desktop, but it does not.
Shaq M.: My name is Shaq. I work at Redding Metro. We are a user of SaasAnt, and we give it a five out of five. We use SaasAnt to basically upload hundreds of thousands of transactions to our accounting system on a daily basis. It has allowed us to streamline the entire accounting process and remove any kind of errors, like man-made errors that could happen from manual data entry. What we like about them is how simple the UI is to upload information. We definitely think that they put a lot of resources making it as user-friendly as possible and having every type of functionality or feature you could imagine under the sun. And then, the ability to undo uploads and track down errors is extremely useful for debugging purposes. With regards to room for improvement, one of the things SaasAnt can definitely do is make robust guides or a lot more detailed explanation for what every button and functionality has. That would go a long way, just because of how powerful it is as a software. It took us a lot of trial and testing to figure it out ourselves, and some of the team members that they have on support could also be up-trained a little bit more. We would always have to get escalated to an engineer or a product developer to answer some of our more complex questions, essentially. The other area that they could definitely make some improvements in are stability with QuickBooks, and maybe that's more of a QuickBooks problem, desktop enterprise that it is with SaasAnt, but sometimes QuickBooks basically crashes. Now, whether it's due to some kind of issue between the connection that happens between QuickBooks and SaasAnt, or whether it's the data being inputted or QuickBooks just being an uncooperative software, we don't know, but it does create some problems there.
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Eleven
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