Jonas Chorum vs Softinn PMS: Which is a better fit?

We are very happy with the decision to switch to Jonas (formally MSI). I hope they will continue to respect suggestions for better products even if they grow more.

There is nothing that comes to my mind that is terrible about Jonus Chorum.

It is a very reliable system that is being continuously improved. It connects seamlessly with the Best Western rewards system to enroll guests and retrieve rewards accounts.

Struggle with reports and being able to see various room types when blocking rooms.

Like I mentioned in the title, I love the new layout and how mobile friendly it is.

I was not able to do the complete training due to the lack of employees , so familiarity with product was not fully available leaving me with do an overnight run to prep for the day of install.

Ease of use and knowledge section is great to have if needed and also like that you can chat in real time.

Eric E

Director of Business Development

As a big warning to all: We spent a lot of time researching and piloted two other PMS before this which costs our company a lot of money.

Liow L

Manager

Responsive and friendly customer service, simple UI, Multi-functional yet easy to use, the channel manager function is the best.

Another system error that constantly encounter is each time we edit the comment box in guest reservation page, the room charges will automatically change to ZERO.

So far is good, The soft in Team is very good n efficient.

Guest database duplicate , hard to search for guest details.

On boarding is easy and with a dedicated team to assist with on boarding and an account manager to manage our account in the event of any issue.

I reckon IC reader is relatively important for all hotels. Its a bit inconvenient when front office has to manually input customer's data meanwhile customer has to wait a little longer to check in.

Easy to navigate through,responsive and easy to catch up with the system.