# Compare Aircall vs Mango Voice 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Aircall and Mango Voice based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/184709-249548/Aircall-vs-Mango-Voice --- # Aircall vs Mango Voice Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AircallMango Voice2/4 selected [Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (109)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) [## Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting Price $40.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4.5 Customer Service 4.1 Reviews Sentiment Based on [459 reviews](#user-reviews) Positive 382 Neutral 40 Negative 37 [## Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (109)](https://www.capterra.com/p/249548/Mango-Voice/reviews/) Starting Price $32.95/month Value-for-Money 4 Functionality 4 Ease of Use 4.2 Customer Service 3.8 Reviews Sentiment TE TE Based on [109 reviews](#user-reviews) Positive 69 Neutral 17 Negative 23 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,925 reviews from business phone systems software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit High performer Feature ratings Call Routing 4.1 Mobile Access 4.3 Call Transfer 3.9 Call Logging 4.5 Alerts/Notifications 4.1 75%Fit High performer Feature ratings Call Routing 4.2 Mobile Access 3.1 Call Transfer 4.1 Call Logging 4.2 Alerts/Notifications 4.3 User satisfaction User satisfaction 4.2 User reviews[459](https://www.capterra.com/p/184709/Aircall/reviews/) Ease of use 4.5 Functionality 4.1 Value for money 4.0 Customer support 4.1 User satisfaction 3.7 User reviews[109](https://www.capterra.com/p/249548/Mango-Voice/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.0 Customer support 3.8 Price starts from Price starts from $40Flat Rate, Per Month - Free version - Free trial Price starts from $32.95Per User, Per Month - Free version - Free trial Best for Best for Aircall is used by sales teams, customer support departments, call centers, IT operations, education providers, financial services, healthcare organizations, and marketing agencies. Best for Dentist offices, chiropractic offices, hospitality, law offices, financial agencies as well as integrations for PMS or PES companies. ## User reviews Pros & cons CB Christoph B. COO > "Satisfied with the current solution - especially around the stable performance and the quality management functionalities..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7099129) VR Verified Reviewer Customer Experience Supervisor > "Sometimes the call quality can be a bit off, but they let you rank each call based on quality and specific issues you may..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335) TP Travis P. IT Manager > "The new Smartflow IVR editor simplifies complex call systems and allows users to set rules for call flows during specific..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731032) Eric N. BDR > "Not at all useful when it came to time spent trying to fix data errors and then when it stopped working entirely." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575) JM Joseph M. Customer Concierge > "Call features are also very reliable especially when switching multiple phone numbers. Whenever issues arise, getting..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) SS Sophie S. Operations Manager > "Their mobile app also has some disadvantages, e.g. not having the option to make call tagging compulsory, which can be..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726) Eric N. BDR > "I could power through 100 calls a lot faster than when I used my CRM native calling." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575) BM Brian M. Founder > "Pipedrive integration not as advertised." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7127752) VR Verified Reviewer Customer Experience Supervisor > "Great call management tool, good audio and troubleshooting support, also has an excellent background noise cancelling..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335) Hillel G. Director of Implementation > "Aircall seems very nice upfront, but the actual app itself is lacking in a lot of areas that feel sloppy on the development..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008826) MS Marvin S. Lead product development > "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967) FQ Facundo Q. Chief Executive Officer > "Churning costs an absurd amount of money." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160) MS Marvin S. Lead product development > "We were also easily able to integrate some api calls from our proprietary software to start and read calls." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967) SS Sophie S. Operations Manager > "The service is quite expensive, and you will be charged additional add-ons for further in-depth analytics." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726) BM Brian M. Founder > "Price was cheaper than my previous provider so I took a chance on migrating after we had some staff downsized." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7127752) Simon F. Arborist > "Sometimes call quality is poor if my connection is not perfect." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6645936) LH Lucien H. VP of GTM > "The ability for our team to use Aircall within Hubspot is incredibly valuable and an absolute must for any team that wants..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066) FQ Facundo Q. Chief Executive Officer > "Terrible service." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160) JM Joseph M. Customer Concierge > "Authentication and login is is very secured only the user can use their credentials." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) YG Yoni G. Director of Customer Success > "Seems like its just not a thing at aircall - also no email reminders that the renewal is coming up - really overall just..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6615329) JM Joseph M. Customer Concierge > "Easy to make outbound and inbound and outbound calls due to the user-friendly interface." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) HW Hagard W. Director > "worst part of it, we told the account manager that we will try one month first, if good, we will upgrade to pay annually..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503) HW Hagard W. Director > "The reason we signup with aircall is that they offer unlimited local to local call minutes with one flat fee, which also..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503) AQ Anthony Q. Customer Support Specialist > "I was constantly having issues with using Aircall." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627) MD Melanie D. Regional Director > "Our clients have definitely appreciated having direct access to our team and we don't have to provide personal phone..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6781053) AN Andrew N. Manager > "Not to mention the steep price tag." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6771227) SS Sophie S. Operations Manager > "Overall, Aircall is a great tool which is perfect for larger businesses or ones with multiple teams and departments." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726) EL Elliot L. General Manager > "I have found the Aircall integration with Intercom quite finicky to use on Chrome in the past." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6015169) AM Aleksandra M. Customer Success Manager > "It was mostly pleasant, as the sound was crisp, there was an app, and I was able to use it easily even tho I didnt have any..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6554466) Aman K. Researcher > "I might experience occasional call quality issues, limited customization options for call center settings, and occasional..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911) AP Alex P. Course Advisor > "Particularly useful when using click to dial and VOIP dialling." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6776724) SP Simon P. Owner Director > "Horrible Communication for a premium price" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6738111) YG Yoel G. Sales Manager > "The platform is intuitive, easy to set up, and integrates well with CRMs like Salesforce and HubSpot." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6799402) JAZ John Anthony Z. Customer Care > "What I didn't like about the Aircall was their login system." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6104322) VR Verified Reviewer Owner > "I love the integration with Aircall and Hubspot to constantly communicate and report on my calls is the key thing for our..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5076866) TM Tarique M. Hiring Associate > "I deal with different Clients, and the tool has no option to sort the text as it does on calls" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736) VE Victor E. Operations core > "This software tool is highly accurate and user-friendly." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7053753) AG Alex G. CEO > "Been trying to get a hold of them for 2 weeks since they disconnected a primary business line we purchased through them and..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4772840) Heather T. online store owner > "so if you're a remote employee its perfect It .Includes" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6818792) HW Hagard W. Director > "we emailed them several times on this issue, but they chose not to reply us." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503) JM Joseph M. Customer Concierge > "All features needed are readily available." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) VR Verified Reviewer Care Advocate (Inside Sales) > "Wildly inconsistent connectivity." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298) VR Verified Reviewer Care Advocate (Inside Sales) > "It integrates with our existing tech stack and helps sync info between Front and Salesforce." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298) JS Jessica S. Customer Experience Manager > "From a reporting perspective it lags." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5067954) RM Remco M. RevOps Specialist > "Ease of integrating with systems such as HubSpot and Salesforce." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731537) FB FRANCOIS B. Digital project > "Some software bugs" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6211933) LH Lucien H. VP of GTM > "The integration with Hubspot is absolutely crucial." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066) CL Cory L. CEO > "Nothing they said was true, they just say it to have you sign a contract." [See full review](https://www.capterra.com/p/184709/Aircall/#GetApp___4815906) LH Lucien H. VP of GTM > "The integration with Hubspot is fantastic." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066) LS Lijana S. Team Lead > "The only feature I am missing is more flexibility on recordings. As my team works using the same phone number, there is no..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___2845381) SE Sean E. Client Services Manager > "Integrates well with other software." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6785369) QU Quentin U. AE > "The pricing has gone crazy, they used to be affordable, or at least on par with other software and out of the blue, they..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4477986) AQ Anthony Q. Customer Support Specialist > "The Aircall user interface was very simple and pleasing to look at." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627) Ram V. Senior Account Executive > "Prospects have complained that they see a local number from a different country when we make calls to them." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3915074) LnW Laurène W. Head of Customer Success > "We started using it with a 3-person team and still plan on using it for 30+ people. Both our Sales and Customer Success..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4582966) TM Tarique M. Hiring Associate > "The message section is not at all helpful in sorting the text." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736) KH Kelly H. Customer Success Manager > "Easy to use, seems to be a good connection." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6833753) TB Thoma B. Manager > "The only other downside is that if you are making a text to a customer and a phone call comes in, it erases your message..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3503647) JM Joseph M. Customer Concierge > "It is also very easy to use." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) CC Caitlin C. Marketing > "Unlike Aircall, where we had to submit a ticket for every single call that had an issue, and the response we got everytime..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3133506) VR Verified Reviewer Software Engineer > "Its features like creating toll-free numbers, introducing voicemail (that helped me create automated greetings, and take..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4548369) AB Amaryllis B. Enrollment Team Lead > "The first week we had the service there was an outage that took around 3-4 hrs to get resolved." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4758906) JM Joseph M. Customer Concierge > "Aircall is very easy to use and is very user friendly." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838) LAC Luis Adel C. Project Manager > "They tried to force us to pay a forced year of the product, even though we never signed for this." [See full review](https://www.capterra.com/p/184709/Aircall/#SoftwareAdvice___4125101) Aman K. Researcher > "Its advanced call center features and integration with other business tools are frequently mentioned as strengths. While..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911) KC Kassandra C. Administrative Officer > "There are still glitches with the mobile app." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4563707) VP Victoria P. Business partner > "The user-friendly interface and seamless call routing have made a noticeable impact on our productivity." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6096337) HW Hagard W. Director > "Very disappointed with their services, will NEVER use again" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503) SL Shannon L. Customer Operations Manager > "The analytics dashboard is great, has a lot of insights and really helps us as a company hone in on certain problem areas..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4573785) Sergi M. Techinal Program Manager > "Is a bit expensive if you compare to a normal phone network" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4608849) Aman K. Researcher > "In general, Aircall is viewed as a dependable and efficient phone system that can assist businesses in enhancing their..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911) DB Daniel B. CEO > "If you want to switch to a different provider, they will make you go through hell." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744699) RD Rahul D. CRM & Digital campaign manager > "It's really well organized call center platform, had capability to handle any type of customer service" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4973774) Vince D. Owner > "Everything, especially their billing and customer service." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744922) SP Simon P. Owner Director > "Good phone system and set up is easy but thats where it stops" [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6738111) MF Michael F. CRM > "We got aircall to be an upgrade on our previous system with better integration to our CRM, clearly that was a huge mistake..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3296631) ZB Ziya B. Advanced Systems Engineer > "Aircall has positively impacted our team's communication, integrating well with other business tools." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4793893) JG Jonny G. Sr. Customer Experience Manager > "We experience technology issues at least once a week." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3817686) Aman K. Researcher > "Furthermore, I find the integration with popular business tools like Salesforce, Hubspot, and Slack to be highly useful in..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911) CC Caitlin C. Marketing > "There would be at least a 2 second delay in calls, the lag was atrocious. Whenever we took this issue up with Aircall it..." [See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3133506) [View Reviews](https://www.capterra.com/p/184709/Aircall/reviews/) TE Taya E. Medical Assistant > "Their staff is very helpful in providing step-by-step instructions to manage tasks within Mango Voice." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142) NT Nicki T. OWNER > "I do not know how they perform their audit but it was done incorrectly." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6449931) TE Taya E. Medical Assistant > "I like that you can easily access call logs and get customer support." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142) EE Erika E. Front desk > "There are times that the phone just does not want to work absolutely nothing different just all of a sudden..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547) RC Rebeca C. Front Desk Representative > "It allows me to keep in touch with clients/patients very easily." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282) AT Allie T. Director of Operations > "There have been several days of issues of phones not working, calls getting dropped, not being able to answer..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802) MB Matt B. IT Project Managment > "What i like about Mango Voice is the team is willing to work with you to solve issues." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6820549) OL Olivia L. Admin Assistant > "Phone lines get are off and there is no time given of it being resolved." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3514095) RC Rebeca C. Front Desk Representative > "Mango it's an easy access app." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282) BS Barbara S. Office Manager > "Our business relies heavily on incoming and outgoing calls and having that not working cripples a large..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498740) TL Tiffany L. Office Manager > "The best thing about Mango Voice is that you can listen to past phone calls to verify information and that we..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093) KH Kelsey H. Accounts Receivable > "When making changes on the admin side for extensions etc, it seems complicated, I always miss a step and have..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624) NG Nicole G. COO > "The cloud-based soft-phone allows us access to our system from anywhere, so we can call patients from OUR..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661) VS Venkatesh S. CEO > "The number porting was incomplete when I was told it was but then it had not been and both my offices was..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498653) LM Lori M. Office Mgr > "There are so many features, a few of which integrate into our Open Dental software and our Flex application we..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491104) RB Roger B. Owner/dentist > "I cannot know how many patients I've lost due to the system being down, nor can I know how many patients I..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489066) CD Chelsea D. Front Office Manager > "Mango Voice has streamlined our practice and brought it up-to-date with VoIP services that integrate well with..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073) SW Sean W. Doctor > "We have experienced two weeks in a row where we can't access our lines and phone calls, and they have no..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498654) JV Jenny V. Office Manager > "I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you do..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045) JP Jonathan P. Patient Care Coordinator > "Sometimes the phone audio quality from both the caller and receiver isn't able to hear one or the other." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JP Jonathan P. Patient Care Coordinator > "I like being able to use my cell phone when I'm out of the office and still be able to contact patients." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JP Jonathan P. Patient Care Coordinator > "The app on my phone sometimes shows up with a blank white screen whenever I try to make calls." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) NG Nicole G. COO > "The price point was much better than our previous VOIP telephone provider with much better software and..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661) KC Kyle C. Owner > "Even if it is cheaper, their constant outages and time your team will spend on the phone w support are worth..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) JH Jake H. CEO > "I love that we can record our calls to train our team on what they are doing well and what can be improved." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499812) JV Jenny V. Office Manager > "I use the android version and it is inconsistent on working while trying to call people from the office number." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045) DM Daryl M. president- moss chiropractic > "I didn't know there were so many more options to help manage calls and messaging. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489093) JO Jenell O. Office Manager > "The integration with our software doesn't work as well as we wanted it to but that's not all on Mango, it's..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130) PP Pattee P. Office manager > "My patients love being able to text me and it's a much quicker response time than email." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489100) AT Allie T. Director of Operations > "We run a dental practice and for pts not be able to call us or even us call them back is extremely frustrating." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802) JJ Jennie J. Front Office > "I also like the feature of being able to see how is calling the office" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489092) MO Melissa O. Office Manager > "This is a problem because we are a busy dental office and it makes us seem unreliable to our patients." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498685) JO Jenell O. Office Manager > "I was able to let them know what I wanted and they made it happen within the programs scope." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130) MB Michelle B. Dds/owner > "I was frustrated when the phones were down and we couldn’t reach anybody to teach us how to move our service..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488984) HB Holly B. Office Manager > "Overall it has been a great experience- so nice to have calls go to voicemail instead of having to place 1st..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498636) AL Amy L. Office Manager > "Phones, systems, customer service, billing, app, you name it, it does not work like it should. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490069) EE Erika E. Front desk > "How easy it is to use.." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547) KS Kim S. Office Manager > "We recently have ha many issues with dropped calls, lines down or east coast issues.." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498614) DW Dawn W. Office Manager > "I can also change or update the settings easily online as well, very." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097) JC Jon C. Dentist > "Unfortunately, the team at Mango was unable to port my numbers over from my previous provider. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499946) BD Benjamin D. Associate > "The phones work for calls, but are otherwise only OK." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489236) JR Janine R. Office Manager > "It is really difficult to use the app or even the soft phone, making it almost impossible to work from home." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498996) NL Nicole L. Schedule Coordinator > "I like that all calls are recorded and you can go back and listen." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489035) BB Blair B. Practice Administrator > "For a medical office to be without phone service for HOURS and have no one to speak with about it is..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498708) CD Chelsea D. Front Office Manager > "Overall, we have had a positive experience with Mango Voice since implementation. Although there has been..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073) CM Christina M. Office Manager > "The phones are constantly "down" - or the phones work but voicemail is not available." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489536) KC Kyle C. Owner > "I like their text feature when it works." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) PP Parth P. Dentist > "Overall been a happy customer but definitely need to work out the kinks where it goes down once or twice a..." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013) DP Dustin P. Office Manager > "VOIP is a cheaper alternative and is easy to manage once you learn the interface." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498662) MM Mary M. Office Manager > "The amount of times the service is interrupted and is down." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500221) BG Bhumija G. Dentist > "Caller id is a useful feature ." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498669) BP Bradford P. Owner > "Seems like we get dropped calls and have had multiple several hour long outages." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499833) DC Diana C. Office Manager > "Mango is easy to call or chat with and the service and resolutions are quick. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129) JM Jodie M. Owner/Doctor > "Can be a bit challenging to figure out some of the features which leads to them not being utilized" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489055) JP Jonathan P. Patient Care Coordinator > "I do think that it's easy to use on my cell phone when I work remotely." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) MW Marc W. Owner > "Call lag, static, dropped calls frequently" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498616) DC Diana C. Office Manager > "Minimal issues and great resolution." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129) KC Kyle C. Owner > "Now, about every 4-6 weeks there is an outage where their services do not work." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692) BD Brian D. Pediatric Dentist > "Easy to use app and like the ability to choose my own numbers" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247) ES Ellis S. Owner > "Most of the time, we don't even notice any change. When we do notice the changes, it is frustrating." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488998) TL Tiffany L. Office Manager > "It is also very convenient that we can also fax using this software!" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093) SC Scott C. Owner > "Once again the only gripe is the web app and the texting that are terrible." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499017) AL Arnel L. dentist > "Porting was easy and staff can use it right away without much training." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489531) AB Abishek B. Owner > "Wait times with customer service are ridiculously long." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498771) JB Jessica B. Purchasing > "Mango has great customer service and is always there quickly to help." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498668) PP Parth P. Dentist > "When phone systems go down and we lose business" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013) JE Jay E. VP > "Pretty consistent most of the time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499058) JP Jonathan P. Patient Care Coordinator > "I have to keep signing in and go through that whole process and it does waste time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) RL Richard L. Office Manager / IT Administrator > "It's stable most of the time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489047) RV Rose V. Guest Relations Manager > "In Canada, the Mango Voice app is not available." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3492086) JH Justin H. Dentist > "Easy to implement, I like the new text option" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490445) SW Sandra W. Office Manager > "The previous questions make me aware we may not be using our service to its full potential." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500528) DW Dawn W. Office Manager > "Very pleased, as a matter of fact, I have told several other offices about Mango Voice." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097) BD Brian D. Pediatric Dentist > "It is hard to determine how to setup your own voicemail" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247) VR Verified Reviewer dentist > "integrations works great." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500682) TH Tariq H. DENTIST > "it gets more pricey if you add users." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490147) JP Jonathan P. Patient Care Coordinator > "The app is very easy to navigate and it gets the job done." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) JP Jonathan P. Patient Care Coordinator > "However, the repetition of signing in does waste a lot of time." [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113) KH Kelsey H. Accounts Receivable > "Customer Service is great and always super helpful!" [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624) PF Patrick F. Endodontist-Practice Owner > "Too many glitches. " [See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498651) [View Reviews](https://www.capterra.com/p/249548/Mango-Voice/reviews/) ## User interface 4.22 (459) [Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/) 3.69 (109) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Aircall Top features 44/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/184709/Aircall/#features) Mango Voice 30/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/249548/Mango-Voice/#features) ### Recognition Aircall is recognized as a top-rated tool in 5 Capterra Shortlist reports Mango Voice is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Aircall Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Mango Voice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Aircall - By Aircall - Located in United States - Founded in 2014 Mango Voice - By Mango Voice - Located in United States - Founded in ## 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