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Medium and large organizations. Private enterprises, Government Agencies, Non-Profit Organizations, and Educational Institutions rely on InvGate Insight on a daily basis to meet their ITAM needs.
Any industry, companies that want to manage their own environment and need a fully integrated solution. Companies with special requirements unable to find a product flexible enough to meet their needs
Additionally, we use the APIs to help integrate functions of the application to our other systems. Finally, the support of the SupaTools team has been outstanding.
Sometimes, I could not remember the path to change and publish some templates - this is due to the extensibility of the product and my poor memory.
I've had very good experience with them, excellent customer support, available to solution issues in a very quickly manner. I Consider them to be very reliable suppliers.
I am not using the reporting functionality at all and have compiled my own queries/views and dashboards. In addition the display of results in graphical format is quite limited.
With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.
Updating via emails are not neat/tidy - includes a lot of information (signatures and pictures) making it difficult to follow the notes.
The users expressed their fondness of Supatools over other Asset Management tools, because of its ease of use and functionalities.
With any highly customizeable system, you run the risk of making things too complicated.
Invgate Asset Management
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Top FeaturesInvgate Asset Management
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