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Small to medium-sized businesses that sell online across multiple sales channels
eCommerce platform that helps small to large sized retail outlets manage multiple customer accounts, payments, orders, inventory & store.
We have only had trunk for about two months, but it was suggested to us by a friend who has a small business like us. We are very happy with the recommendation.
It was beyond error-prone and was hurting our business since we would experience constant stock outs and oversells. At one point one of our guys was semi-fulltime fixing our inventory.
Trunk is an awesome solution for our model train shop. We already operate a successful eBay store, but we would like to replicate those results on our official website hosted by SquareSpace.
I wouldn't say there is anything that I dislike about the software.
Not only does it sync all my sites inventory and save me loads of time but the customer service has been top notch. I am thrilled to work with another small business and help each other grow.
If I was starting over I would have taken the time to really check the bundling kits that were built to verify I had entered them correctly. I had some issues due to component entry errors.
I had been searching and testing inventory programs for over a year when I came across Trunk. WOW!!!! What an amazing program and the customer service is beyond incredible (even on a Saturday!).
It's difficult to change the sorting method on the site. But, I am currently working with the team to fix the issue.
The best of WooCommerce is it helps me to see my insight quarterly, monthly, or even yearly. Also, WooCommerce allows me to send a note to my customer with order notification best feature.
The worst is when a update happens and then you have to go and find out all the issues that were caused and have to go back and figure out how to fix them.
And you have a lot of complementary plugins that works perfectly. You can have a really nice E-commerce website thanks to WooCommerce.
The setup process is really confusing and clunky, and those new to WordPress etc will certainly struggle.
This solution is highly customizable in comparison to other SaaS solution, easy to get and installgreat community to ask for help, many extensions to improve its capabilities.
WooCommerce has so many external extensions that are poorly coded, with so much bloats. This sometimes break your site may cause it to crash.
The fact that it is free is the biggest advantage it has over other applications. It helps small companies look like big Enterprises.
The only thing I dislike about WooCommerce is that it does not seem possible to add multiple images to a product listing. Of, if this option is available, it's not intuitive.
Michael P.: My name is Michael. I'm a small business owner. I'm giving WooCommerce a five out of five. For more reviews, click below. Before using WooCommerce, we had just started up our business and had been doing everything by hand, all orders, just coming in directly to us. Obviously that's not sustainable as you scale up and you get more orders. WooCommerce makes it super easy to manage all your inventory and orders coming through. Super simple platform to use and has a lot of great features that can really make your small business firing on all cylinders. Love WooCommerce ... it really made my life a lot easier. We chose WooCommerce first and foremost because it integrates extremely well with the WordPress site. The site that I have for my business is made all with WordPress. It's definitely the number one platform if you are building an online shop. The features are super rich. You can do a ton of different things with WooCommerce. I like it because it's really easy to track inventory. When somebody places an order, you get an email. It shows up right in your queue. It shows exactly what they ordered and what you need to get to them. Super easy to use both on my end, as the business owner, and also integrating it into the website. It also offers a lot of third party integration. If you're using other apps and software, it's super user friendly on that front, as well as for customers who might be placing orders. The whole process just makes your business really streamlined and easy to use for online orders. Prior to having this WordPress website, I didn't have any experience with WooCommerce. A small learning curve, especially if you're trying to utilize all the different features that you can have with WooCommerce. However, very simple to get started, especially if you just want to create a basic online store. Really easy to get going with it. As you get into it more, you may need to do a little bit of research here and there, or get some help from the WooCommerce team, which is very friendly and quick with responses, but nothing too crazy to get going with it. Again, just very easy, very simple overall. I would highly recommend WooCommerce for anybody who has an online store or wants an online store, especially if you have a WordPress website. This thing is definitely made to work extremely well with WordPress. If you have a WordPress website, definitely going to go ahead and say that you need to have WooCommerce as your main hub for online orders and for your store. I wouldn't hesitate at all. I would definitely recommend getting it going. It's super easy to use and can pretty much do everything you might need to get your online business going.
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Trunk
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Trunk
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