# Compare 123 Sheets vs QuickBooks Online 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 123 Sheets and QuickBooks Online based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/185126-190778/123-Sheets-vs-QuickBooks-Online

---

# 123 Sheets vs QuickBooks Online Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

123 SheetsQuickBooks Online2/4 selected

[123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)[4.7 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## 123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)[4.7 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

AS

AS

Based on [222 reviews](#user-reviews)

Positive

213

Neutral

6

Negative

3

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,475 reviews](#user-reviews)

Positive

7,297

Neutral

714

Negative

464

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### TaxCloud

3.5 (73)

* * *

Starting Price

$19.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

58%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Acumatica Cloud ERP

4.4 (243)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

### SAP Concur

4.3 (2,257)

* * *

Starting Price

$7.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

86%

of reviewers  
rated it above 4 stars

* * *

### Odoo

4.2 (1,314)

* * *

Starting Price

$31.10

Per User,Per Month

Free Trial

Free Version

* * *

User rating

83%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Sales Tax Software

4 / 36

Best performer

25 / 36

Only QuickBooks Online

-   Activity Dashboard
-   Address Validation
-   API

User satisfaction

User satisfaction

4.7

User reviews[222](https://www.capterra.com/p/185126/123-Sheets/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.4

User satisfaction

4.3

User reviews[8,475](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses of all sizes, tax agents, accountants, book-keepers, and Financial Times Stock Exchange Groups, it is a sales tax management solution that helps file VAT returns.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

Av S.

Marketing Manager

> "This is one of the few software products that I renew every year without a thought because it saves me so..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7041234)

DD

Dennis D.

Director

> "two things i do not like are mentioned above - tick box needs to flash to remind you to tick it and allow any..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7011877)

Av S.

Marketing Manager

> "It gives you quick links to spreadsheet templates and filing returns takes about 5 minutes."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7041234)

VR

Vernon R.

Director

> "So I don't have cons to report as part of this survey."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7163077)

MR

Mohammed R.

Director

> "The setup is simple, and it works smoothly with Excel, so you don’t need to be a tax expert."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6815423)

DD

Dennis D.

Director

> "would not accept a vat file for some reason because I had renamed it"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7011877)

RT

Rick T.

Director

> "Have been using for the last 4 years I find the website and submission information very simple to use making..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6599841)

JLC

John L C.

Director

> "Never has their service let us down in an way."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7065444)

MR

Mohammed R.

Director

> "sheets makes filing MTD VAT super easy."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6815423)

JC

Joan C.

Director

> "I am not a high profile user therefore time spent providing me with appropriate assistance must not be..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6179640)

PJ

Paul J.

Piping Technical Authority

> "Very familiar feel by the use of Excel which is simple and universal."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6405157)

TA

Teresa A.

Secretary and Director

> "The price goes up every year. When it said on the news that everyone not using digital tax has to change by..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4839098)

DD

Dennis D.

Director

> "Generally very good and simple to use."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7011877)

ME

MARK E.

None

> "Being logged out too soon and very often,"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6034980)

JLC

John L C.

Director

> "No worries, a simple straight forward process."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___7065444)

KB

Kate B.

Barrister

> "The design is a little dated, but that doesn't really affect my use of the software."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3717524)

CM

Caroline M.

Company Secretary

> "Very easy to follow instructions and upload documents, feels secure"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6656117)

OS

Ollie S.

Director

> "Disappointing to learn that other businesses have spent £1,000's on "proprietary software" that does the same..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3647237)

BR

Bodun R.

Director

> "The fact that with all the changes to how to file taxes - 123 helps to keep it simple and straightforward"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6154733)

TL

Trevor L.

Principal

> "The only difficulty is when the HMRC site is down. "

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3645132)

RB

Richard B.

Proprietor

> "Good software for submitting VAT returns digitally"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___5062381)

ML

Mathew L.

Director

> "My only suggestion would be to improve the quality of the printed VAT reports (they look like screen shots..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2834532)

RS

Richard S.

Director

> "The 123 sheets adds another level of automation for submitting my VAT returns, saving on the manual process."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3904484)

NW

Nicola W.

Director

> "There are no features I dislike in this software"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4452104)

JW

John W.

Owner

> "This software has a great online demo (to remind you what to do each quarter!) and then makes filing your VAT..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3707821)

DR

David R.

Manager

> "Being forced by the Government to use this software that requires paying for is the only draw back."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3255109)

RB

Russell B.

Managing Director

> "Intuitive and very straight forward to navigate."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6513375)

SL

Sarah L.

Director

> "There are no features that I don't like."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3882396)

JJ

Joan J.

Administrator

> "Easy to use and quick to submit."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6657166)

AD

Anne D.

Finance Manager

> "Often been unable to complete task as system down / HMRC updates."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3144386)

CM

Caroline M.

Company Secretary

> "Would highly recommend 123 Sheets, very secure and easy to follow instructions"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6656117)

TB

Tracey B.

Partner

> "The help videos where not totally clear for people of limited IT skills"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3540674)

SLJ

Sandra Lynn J.

Director

> "This is a good product at a reasonable price"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6622797)

DB

David B.

Director

> "Not always easy to work out how to use first time"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4291906)

JC

Joan C.

Director

> "Fairly easy to upload data to 123 although because I only use it once a year, plain English instruction would..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6179640)

AS

Alan S.

Senior Manager

> "Annual subscription which seema an un-necessary cost."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3437402)

JC

James C.

MD

> "Pretty good, could make the downloadable sheet easier to find on the filing page, if you are doing it from..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4567529)

JW

John W.

director

> "sometimes i cannot log on as it doesnt recognise my password and when i log off and on again it lets me in"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2543242)

RM

Richard M.

Electrical Engineer

> "It is the best platform that I have found for ease of use when filing VAT returns"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4961428)

SC

Steve C.

Director

> "I feel they charge this amount simply because it's a requirement for submitting VAT, not for the quality of..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2874426)

RM

Richard M.

Electrical Engineer

> "The product is easy to use and excel spreadsheet templates are provided"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4961428)

MC

Margaret C.

Bookkeeper

> "I always start by clicking chose a file thinking I need to choose my own spreadsheet and then struggle. "

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2713406)

DK

Debbie K.

Accounts Manager

> "The ease of use - I get our VAT returns submitted easily each month"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___6156121)

MC

Margaret C.

Bookkeeper

> "The main problem I have is that we are a small business and submit VAT quarterly"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2713406)

DR

David R.

Manager

> "The software allows me to maintain my records the way i want to, using Excel and other simpler forms of book..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3255109)

SC

Steve C.

Director

> "I did have a query which I emailed to 123Sheets support but it seems to have been completely ignored as I..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2874426)

PV

Priya V.

Administrator

> "Could easily upload the vat return an assistance was available in regards to downloading template etc."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___3927547)

DB

David B.

Financial Controller

> "Site has been down for maintenance a bit recently"

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2730588)

JM

Julie M.

Bookkeeper

> "As a software layman 123 Sheets was easy to set up, it is straightforward to understand and use and it offers..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4704073)

MW

Marc W.

Sole Trager

> "A lot of products are over designed these days."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2555650)

AY

Alison Y.

Director

> "Ease of use, simple spreadsheet upload from existing data - copy and paste into template provided could not..."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___4743574)

CT

CHRISTOPHER T.

Director

> "Initially the start up had problems."

[See full review](https://www.capterra.com/p/185126/123-Sheets/#Capterra___2585169)

[View Reviews](https://www.capterra.com/p/185126/123-Sheets/reviews/)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which significantly..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JF

Julie F.

Office manager - payroll coordinator

> "has sent his ID three separate times, bank statement, federal id info, phone bills, letters from our bank, to "verify" and they told us it was all good and then lock us out of payroll so now we..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

JB

Jillean B.

Manager

> "This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies and forecast future..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JH

Jeff H.

Front office manager

> "It has all the tools I need to manage my finances, create invoices, track expenses, and run reports without having to use multiple programs."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

JH

Jeff H.

Front office manager

> "The platform has helped streamline my daily accounting tasks and saves me a significant amount of time. While customer support can sometimes take longer to respond than I'd like, the team has..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

LA

Lauren A.

Administrator

> "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Some workflows aren’t always as intuitive as they first appear, especially for non-finance users. As the system scales with more data, performance can occasionally slow down, particularly in..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

NC

Nikki C.

Permit Technician

> "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While there is a learning..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

MM

Maria M.

HR Manager

> "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

NC

Nikki C.

Permit Technician

> "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and business performance."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

MH

Maranda H.

Founder

> "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631)

KS

Kaitlyn S.

Executive Director

> "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

JC

Jacob C.

Owner

> "Unable to submit returns directly through a portal, lack of automated ai bookkeeping, difficult to navigate"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164223)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

SR

Samantha R.

Finance

> "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

HG

Hollie G.

Office Manager

> "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really offer a work around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253)

KS

Kaitlyn S.

Executive Director

> "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

NA

Nicholas A.

Principal Software Engineer

> "The navigation can be a bit clunky at times and doing historical research of payrolls from prior years is not snappy."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174351)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

JS

Jonathan S.

Founder

> "Bank and credit card accounts frequently disconnect for no apparent reason, and reconnecting them can be time-consuming and frustrating."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

JS

Jonathan S.

Founder

> "It offers a solid set of accounting features, financial reporting, invoicing, and bank transaction management."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

RB

Ramona B.

Principal

> "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657)

AZ

Andrew Z.

Operations Manager

> "It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I am."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7109418)

VR

Verified Reviewer

COO

> "We wanted to use the bill pay feature, but it required an extra fee at the time (not sure if this is still the case), and we didn't want to pay the premium."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Team collaboration is also decent, particularly when multiple users (like finance teams, accountants, or managers) need access to the same financial data in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay for this help but it..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "QuickBooks Online is a solid, easy-to-use accounting platform that works well for day-to-day financial management without needing deep accounting knowledge."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

VR

Verified Reviewer

Owner

> "They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7131609)

JG

Jasmine G.

Office Assistant

> "From tracking expenses and managing vendor payments to generating detailed reports and preparing payroll, QuickBooks gives me the tools I need to support daily operations efficiently."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6866198)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that you want to do but..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

BV

Bradley V.

Owner

> "Their deceptive practices and inadequate support have caused significant damage to my credit score, and their refusal to rectify the situation speaks volumes about their customer service..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6400076)

PM

Patrick M.

Chief Accountant

> "QuickBooks Online offers features that enables me to streamline processes such as invoicing, time tracking on projects and billing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6873189)

NC

Nikki C.

Permit Technician

> "It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and goals in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our billing procedures."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start with."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

JF

Julie F.

Office manager - payroll coordinator

> "They did not tell us they locked us out, they just did it and when we went to process payroll Monday we got a message that we are locked out and they need to verify AGAIN!!!!!!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

KP

Keyur P.

Field service technician

> "Sometimes Quickbooks slows upload the photos when network issues"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115848)

STS

Sandra Toribio S.

Accounting Specialist

> "QuickBooks online gives you all your business features at your fingertips income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7008683)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those features and allows..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

Andrew H.

Company Director

> "It's not a simple case of just uploading receipts, you have to manually edit a lot of expenses"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7154184)

Cayla F.

Paralegal

> "Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem to resolve them..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7117286)

MA

Mallory A.

Director of Operations

> "It unchecked my authorization to charge a client's card but said paid so I missed out on months of a client's payment."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136391)

Shahid Jamil K.

ACCOUNTANT

> "QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7036526)

VR

Verified Reviewer

Accountant

> "The payroll feature can be more updated and user friendly, I found it to be a bit of a hassle to use and not user friendly compared to some other softwares out there."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "It’s particularly useful for invoicing, expense tracking, and giving visibility across business finances in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

EJ

Ethan J.

Auditor

> "My only issues with quickbooks is that the appearance is quite outdated and not as easy to use compared to other systems like Xero."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104389)

LS

Loren S.

Managing Director

> "There's a lot of depth to it for a bookkeeping software, where a good accountant can make the most of each subscription tier with some creativity."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7155674)

VR

Verified Reviewer

IT SYstems Administrator

> "The stipulation is that if you lose internet connectivity, you potentially lose access."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130213)

Roger A.

Owner

> "I like how it helps manage expenses, invoices, and basic accounting in one place for a fair price."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

KB

Kim B.

Owner

> "I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138408)

JD

Jeremiah D.

Owner

> "Now with a highly competent bookkeeping team and new AI tools for uploading receipts and invoices, things have improved and I'm getting the business data that I need."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7011619)

Dana P.

CVOM

> "QuickBooks Online can get a bit pricey over time, and some features feel limited unless you upgrade."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7142501)

JB

Jillean B.

Manager

> "The invoicing system is incredibly user-friendly, not only for my team but also for my clients, who find the payment process to be very convenient and efficient, contributing positively to our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

BV

Brooke V.

Accountant

> "Had a credit card cancelled and tried updating QB to our new card, it would not accept a new card in their system, they promised it was on their end and they were working on it, nothing happened..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6520797)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

Jennifer H.

Service Billing Administrator

> "Features move without warning, which disrupts workflows and slows down routine tasks."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137965)

VR

Verified Reviewer

Owner

> "It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your transactions and movements."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7118775)

Soner H.

CEO

> "Sometimes it can be overwhelming to adjust to a new expense. And the bank connection always disconect after 6 months"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

NE

Nicholas E.

Framer

> "Quickbooks online is a very user-friendly, intuitive website that simplifies accounting, budgeting, invoicing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164122)

SA

Suman A.

Owner,Bookkeeper,TaxPreparer

> "Can run slow at times and has an occasional sync issue with bank feeds."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161957)

VR

Verified Reviewer

Chief Financial Officer

> "What I like most about QB Online is its convenience, user-friendly interface (ease of use for non-accountants, and the various standard reports for analyzing the financial activity and results of..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6870144)

VR

Verified Reviewer

CAO

> "Sometimes the Tasks do not show up and have to refresh the page several times."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7107298)

JR

Jack R.

Accounting Specialist

> "The reporting feature is especially useful because you can customize and save your own report formats."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184)

JW

Julia W.

CFO, accountant, tax preparer

> "Overall everything now involves pop up windows and side bars that open up and push the working area of QBO off the side where you can no longer see your data."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

KH

Kathy H.

Project Manager

> "Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7030094)

JW

Julia W.

CFO, accountant, tax preparer

> "The new invoice layout is slow and cumbersome and has increased the amount of clicks required multiple times over."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

AB

Anna B.

Kinesiologist

> "The app is secure and contains all the features I need to do my invoics and my financial reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138786)

E

Eren Ç.

Architectural specialist

> "sometimes reloading too slow when you try to refresh. when you clocking in and out bells sings loudly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

Stacy M.

Accountant

> "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657)

BR

Brooke R.

Paralegal

> "If you do not update the program regularly you can run into issues but that is the only complaint that I have."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124545)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

[123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)

4.68 (222)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,475)

### Features

123 Sheets

4/36

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Address Validation
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Cash Flow Management
-   Client Portal
-   Consumer Use Tax
-   Credit Card Processing
-   Data Import/Export
-   Document Management
-   Document Templates
-   Electronic Payments
-   Exemption Management
-   For eCommerce
-   Generative AI
-   Invoice Management
-   Multi-Currency
-   Policy Management
-   Real-Time Data
-   Reporting/Analytics
-   Sales Tax Management
-   Secure Data Storage
-   Taxability Verification
-   Tax Calculation
-   Tax Compliance
-   Tax Filing
-   Third-Party Integrations
-   Transaction Tracking
-   User Management
-   Value Added Tax (VAT)
-   Workflow Automation

[See all features](https://www.capterra.com/p/185126/123-Sheets/#features)

QuickBooks Online

Top features

25/36

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Address Validation
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Cash Flow Management
-   Client Portal
-   Consumer Use Tax
-   Credit Card Processing
-   Data Import/Export
-   Document Management
-   Document Templates
-   Electronic Payments
-   Exemption Management
-   For eCommerce
-   Generative AI
-   Invoice Management
-   Multi-Currency
-   Policy Management
-   Real-Time Data
-   Reporting/Analytics
-   Sales Tax Management
-   Secure Data Storage
-   Taxability Verification
-   Tax Calculation
-   Tax Compliance
-   Tax Filing
-   Third-Party Integrations
-   Transaction Tracking
-   User Management
-   Value Added Tax (VAT)
-   Workflow Automation

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

123 Sheets

Best Value Sales TaxSoftware (2024) 

QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

123 Sheets

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

123 Sheets

-   By 123 Sheets
-   Located in United Kingdom
-   Founded in 2016

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

## Popular Comparisons

[123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)[4.68 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/)

vs

[Avalara](https://www.capterra.com/p/75673/AvaTax/)[3.98 (355)](https://www.capterra.com/p/75673/AvaTax/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

3.9

4.6

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/75673-185126/AvaTax-vs-123-Sheets)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,659)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$38/month

Price

$2210/year

4.3

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/174984-190778/QuickBooks-Enterprise-vs-QuickBooks-Online)

[123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)[4.68 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/)

vs

[hellotax](https://www.capterra.com/p/187594/Hellotax/)[4.65 (110)](https://www.capterra.com/p/187594/Hellotax/reviews/)

Contact vendor for pricing

Price

€39/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/185126-187594/123-Sheets-vs-Hellotax)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,307)](https://www.capterra.com/p/120109/Xero/reviews/)

$38/month

Price

$25/month

4.3

Features

4.3

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-190778/Xero-vs-QuickBooks-Online)

[123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)[4.68 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/)

vs

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.44 (1,045)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/)

Contact vendor for pricing

Price

$235/month

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/185126-189398/123-Sheets-vs-QuickBooks-Online)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$38/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online)

[123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)[4.68 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,659)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

Contact vendor for pricing

Price

$2210/year

4.6

Features

4.4

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/174984-185126/QuickBooks-Enterprise-vs-123-Sheets)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[4.37 (2,564)](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/reviews/)

$38/month

Price

$1922/year

4.3

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/190778-212058/QuickBooks-Online-vs-QuickBooks-Desktop-Pro)

[123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)[4.68 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/)

vs

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.39 (674)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Contact vendor for pricing

Price

$20/month

4.6

Features

4.3

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163115-185126/Zoho-Books-vs-123-Sheets)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.28 (711)](https://www.capterra.com/p/76/Intacct/reviews/)

$38/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-190778/Intacct-vs-QuickBooks-Online)

[123 Sheets](https://www.capterra.com/p/185126/123-Sheets/)[4.68 (222)](https://www.capterra.com/p/185126/123-Sheets/reviews/)

vs

[ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)[3.96 (164)](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.0

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/185126-249725/123-Sheets-vs-Intuit-ProSeries-Tax)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.44 (1,045)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/)

$38/month

Price

$235/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/189398-190778/QuickBooks-Online-vs-QuickBooks-Online)