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JeffreyAI vs Alana: Which is a better fit?

Updated on March 21st, 2024
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Summary
Key features rated by users
Features selected based on 1,256 reviews from Conversational AI Platform users.
% Fit
Not enough reviews
Feature ratings
Chatbot
--
Natural Language Processing
--
AI/Machine Learning
4.8
Live Chat
--
Reporting/Analytics
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
Chatbot
NA
Natural Language Processing
4.6
AI/Machine Learning
4.6
Live Chat
4.9
Reporting/Analytics
4.8
User satisfaction
4.9
User reviews15
Ease of use
4.9
Functionality
4.7
Value for money
4.7
Customer support
4.8
4.8
User reviews25
Ease of use
4.8
Functionality
4.6
Value for money
4.6
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Small business, start-ups and growing businesses with long sales cycles such as construction, legal firms, architects, web design, manufacturing, engineering, B2B IT sales, accounting, recruitment etc

Hi, I'm Alana, a proprietary artificial intelligence built for customer service, marketing and sales. I was born to improve the relationship between brands and customers.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
185754
4 screenshots
215759
1 screenshot

JeffreyAI

Top Features
40/50
  • API
  • Code-free Development
  • Contextual Guidance
  • Feedback Management
  • For Developers
  • Knowledge Base Management
  • Multi-Channel Management
  • Multi-Language
  • Real-Time Monitoring
  • Visual Analytics
  • Activity Dashboard
  • AI/Machine Learning
  • Alerts/Escalation
  • Autoresponders
  • Chatbot
  • Chat/Messaging
  • Chat Transcript
  • Communication Management
  • Configurable Workflow
  • CRM
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Intent Recognition
  • Lead Capture
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Natural Language Processing
  • Natural Language Search
  • Performance Metrics
  • Pre-Configured Bot
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Reporting/Analytics
  • Reporting & Statistics
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Speech Recognition
  • Speech Synthesis
  • Surveys & Feedback
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Conversational AI Platform Software Features -

Alana

17/50
Show Conversational AI Platform Software Features +

JeffreyAI

--

Alana

--

JeffreyAI
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Alana
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
JeffreyAI
  • By JeffreyAI
  • Located in United Kingdom
Alana
  • By Alana AI
  • Located in United Kingdom
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