# Compare Freshstatus vs ilert 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Freshstatus and ilert based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/185971-207205/Freshstatus-vs-iLert

---

# Freshstatus vs ilert Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Freshstatusilert2/4 selected

[Freshstatus](https://www.capterra.com/p/185971/Freshstatus/)[4.6 (73)](https://www.capterra.com/p/185971/Freshstatus/reviews/)

[ilert](https://www.capterra.com/p/207205/iLert/)[4.7 (64)](https://www.capterra.com/p/207205/iLert/reviews/)

[## Freshstatus](https://www.capterra.com/p/185971/Freshstatus/)[4.6 (73)](https://www.capterra.com/p/185971/Freshstatus/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [73 reviews](#user-reviews)

Positive

71

Neutral

2

Negative

0

[## ilert](https://www.capterra.com/p/207205/iLert/)[4.7 (64)](https://www.capterra.com/p/207205/iLert/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [64 reviews](#user-reviews)

Positive

63

Neutral

1

Negative

0

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## Summary

* * *

Features in Incident Management Software

10 / 45

Only Freshstatus

-   Task Management

Best performer

24 / 45

Only ilert

-   Activity Dashboard
-   Communications Management
-   Email Alerts

User satisfaction

User satisfaction

4.6

User reviews[73](https://www.capterra.com/p/185971/Freshstatus/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.4

User satisfaction

4.7

User reviews[64](https://www.capterra.com/p/207205/iLert/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Freshstatus enables SMBs to manage incidents and build a fully branded status page in minutes! Join 10,000+ businesses that trust Freshstatus. Its free forever!

Best for

Companies of any size across any industry that rely on their digital infrastructure being always-on 24/7. ilert is made for Engineering, DevOps, IT Ops and Support teams.

## User reviews

Pros & cons

Anthony R.

IT Manager

> "FreshStatus is perfect for managing system outages (be that incidents or maintenance) and clearly displaying those..."

[See full review](https://www.capterra.com/p/185971/Freshstatus/#Capterra___4249722)

AM

Arthur M.

Developer

> "Webhooks are a little lacking and hard to customize to fit needs."

[See full review](https://www.capterra.com/p/185971/Freshstatus/#Capterra___3444651)

VR

Verified Reviewer

Web Designer

> "I am able to add incidents and relate them to services, no other free product I've found offers these features,..."

[See full review](https://www.capterra.com/p/185971/Freshstatus/#Capterra___3500142)

DG

Daniel G.

CEO

> "not open source or self hosted possible atm"

[See full review](https://www.capterra.com/p/185971/Freshstatus/#Capterra___3688398)

AT

Andrea T.

Owner

> "Well, first, I really liked that it was free, instead of statuspage which cost alot of money for a small company..."

[See full review](https://www.capterra.com/p/185971/Freshstatus/#Capterra___3575161)

DS

Don S.

User Access Team Lead

> "Some of the automation can be clunky and support can be poor due to a lack of agents at Freshservice support."

[See full review](https://www.capterra.com/p/185971/Freshstatus/#Capterra___3429837)

DW

Dan W.

Development Team Lead

> "We've found Freshstatus to offer all of the features of other paid status pages but for free."

[See full review](https://www.capterra.com/p/185971/Freshstatus/#Capterra___3572570)

UC

Ultra C.

CEO

> "The problem, with some things, like finding the Maintenances in progress"

[See full review](https://www.capterra.com/p/185971/Freshstatus/#Capterra___3425858)

TC

Tarang C.

QA

> "Simplest app for managing app services and nice features."

[See full review](https://www.capterra.com/p/185971/Freshstatus/#Capterra___3704203)

Patryk K.

CEO

> "So some people don't want to translate what a given thing means"

[See full review](https://www.capterra.com/p/185971/Freshstatus/#Capterra___2840691)

[View Reviews](https://www.capterra.com/p/185971/Freshstatus/reviews/)

SD

Sachin D.

RMS Standby Team Manager

> "Incident management tools are fantastic, The on-call alerting helps us reliably ensure that alerts are actioned perfectly..."

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___6311387)

GR

Giovanni R.

Linux Engineer

> "What I liked least about ilert is that the mobile app can occasionally lag, and some advanced settings are not very intuitive..."

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___6883971)

VR

Verified Reviewer

Network Engineer

> "I find this tool very intuitive and effective for managing standby shifts within IT teams."

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___6877284)

VR

Verified Reviewer

Network Engineer

> "This can be inconvenient, especially as support response times are sometimes slower than expected."

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___6877284)

TW

Thomas W.

Lead Engineer

> "The On-Call duty timetable is the best and flexible I noticed in comparisson with competitors."

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___6876291)

JD

Jeroen D.

Webstrategist

> "So i am not very positive when i consider that within approx 2 years of our start with Ilert we need to choose another..."

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___4939345)

LK

Leonid K.

Platform engineer and DevOps

> "I have all the needed integrations. And decently looking app"

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___6881550)

AC

Alexander C.

Tier 2 Help Desk

> "Don't have the ability to disable summary call."

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___4894533)

NV

Nathan V.

DevOps Support

> "Currently iLert has been a great help at quickly responding to issues with my clients sites even when our own internal..."

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___4867461)

AL

Alessandro L.

DC FIBER

> "it is a little bit hard to configure and manage"

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___3800285)

JW

Jesse W.

IT Engineer

> "It does everything it says it would and makes it all very simple and easy to give to a new hire without confusion."

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___6323967)

BR

Bryan R.

Software Developer

> "I don't like that you have to click save twice when there are gabs in the schedule"

[See full review](https://www.capterra.com/p/207205/iLert/#Capterra___2450978)

[View Reviews](https://www.capterra.com/p/207205/iLert/reviews/)

## User interface

[Freshstatus](https://www.capterra.com/p/185971/Freshstatus/)

4.62 (73)

[ilert](https://www.capterra.com/p/207205/iLert/)

4.66 (64)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Freshstatus

10/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Communications Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Visualization
-   Disaster Recovery
-   Document Management
-   Email Alerts
-   Event Logs
-   Forms Management
-   Generative AI
-   Incident Reporting
-   Investigation Management
-   Issue Management
-   IT Incident Management
-   Maintenance Scheduling
-   Mobile Alerts
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   On Call Scheduling
-   OSHA Compliance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Reminders
-   Risk Alerts
-   Risk Analysis
-   Risk Assessment
-   Safety Incident Management
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Status Tracking
-   Task Management
-   Third-Party Integrations
-   Ticket Management
-   Workflow Management

[See all features](https://www.capterra.com/p/185971/Freshstatus/#features)

ilert

Top features

24/45

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Communications Management
-   Compliance Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Reports
-   Customizable Templates
-   Data Visualization
-   Disaster Recovery
-   Document Management
-   Email Alerts
-   Event Logs
-   Forms Management
-   Generative AI
-   Incident Reporting
-   Investigation Management
-   Issue Management
-   IT Incident Management
-   Maintenance Scheduling
-   Mobile Alerts
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   On Call Scheduling
-   OSHA Compliance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Reminders
-   Risk Alerts
-   Risk Analysis
-   Risk Assessment
-   Safety Incident Management
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Status Tracking
-   Task Management
-   Third-Party Integrations
-   Ticket Management
-   Workflow Management

[See all features](https://www.capterra.com/p/207205/iLert/#features)

### Recognition

No recognitions have been awarded to Freshstatus

No recognitions have been awarded to ilert

### Deployment & support

Freshstatus

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ilert

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Freshstatus

-   By Freshworks
-   Located in United States
-   Founded in 2011

ilert

-   By iLert
-   Located in Germany
-   Founded in 2011

## Popular Comparisons

[Freshstatus](https://www.capterra.com/p/185971/Freshstatus/)[4.62 (73)](https://www.capterra.com/p/185971/Freshstatus/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Contact vendor for pricing

Price

$29/month

4.4

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-185971/Freshservice-vs-Freshstatus)

[ilert](https://www.capterra.com/p/207205/iLert/)[4.66 (64)](https://www.capterra.com/p/207205/iLert/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

€0/month

Price

$29/month

4.4

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-207205/Freshservice-vs-iLert)

[Freshstatus](https://www.capterra.com/p/185971/Freshstatus/)[4.62 (73)](https://www.capterra.com/p/185971/Freshstatus/reviews/)

vs

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Contact vendor for pricing

Price

$20/month

4.4

Features

4.5

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/185971-227102/Freshstatus-vs-JIRA-Service-Management)