# Compare Luigi's Box vs Guru 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Luigi's Box and Guru based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/186030-224830/Luigi-s-Box-vs-Guru --- # Luigi's Box vs Guru Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Luigi's BoxGuru2/4 selected [Luigi's Box](https://www.capterra.com/p/186030/Luigi-s-Box/)[4.9 (110)](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) [Guru](https://www.capterra.com/p/224830/Guru/)[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/) [## Luigi's Box](https://www.capterra.com/p/186030/Luigi-s-Box/)[4.9 (110)](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.8 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [110 reviews](#user-reviews) Positive 110 Neutral 0 Negative 0 [## Guru](https://www.capterra.com/p/224830/Guru/)[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [639 reviews](#user-reviews) Positive 632 Neutral 3 Negative 4 ## Not a match? 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These software suggestions are similar to those you’re currently comparing. ### Freshdesk 4.5 (3,444) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (995) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### SysAid 4.5 (520) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * Highest Rated ### LiveAgent 4.7 (1,786) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Enterprise Search Software 30 / 43 Only Luigi's Box - Autocomplete - Data Visualization - For eCommerce Best performer 35 / 43 Only Guru - AI Copilot - Compliance Management - Document Management User satisfaction User satisfaction 4.9 User reviews[110](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.6 Customer support 4.9 User satisfaction 4.8 User reviews[639](https://www.capterra.com/p/224830/Guru/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.8 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Luigi’s Box is designed specifically for e-commerce, but our advanced features are suitable for any business and industry. Our case studies and success stories are proof of our reliability. Best for Mid-market and enterprise organizations (250–5,000+ employees) seeking a secure, verifiable AI knowledge platform that connects all company data ## User reviews Pros & cons JR Jakub R. Head of marketing > "I like the flexibility of Luigi's Box customizable settings and the depth of its search insights, which provide us with a clearer..." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6692816) LB Lukas B. Chief Marketing Officer > "We switched to another tool for reco - but we have specific products so it is very hard to solve our use-cases." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6444636) Ondřej Š. Product Owner > "It helped us to solve a longterm problem with internal search functionality which was very hard to optimize within our native CMS..." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6366440) MJ Martin J. CEO > "Sometimes it is not possible to search for products based on keywords." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6347226) NH Nikoleta H. Eshop manager > "Its features drive engagement and sales, and the responsive customer support ensures that any issues are quickly resolved." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6478493) Ondřej Š. Product Owner > "For a long time there were no analytical outcomes to see how people use the search." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6366440) MS Mikhail S. PM > "The Autocomplete feature is especially useful, guiding users who may not have a clear idea of what they are looking for toward..." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6690543) MC Martina C. Tester > "If the data is not configured correctly, the search results may not always be relevant for customers." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6224806) NH Nikoleta H. Eshop manager > "Luigi's Box offers advanced search and recommendation tools that significantly enhance user experience on e-commerce platforms." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6478493) MD Matej D. Sales representative > "Searching for products on our website was terrible and how many times i couldnt find a given product based on the keyword i entered." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6289971) OH Oto H. Owner > "We solved a lot of problems with luigis box, it has a very simple and easy setup, we had it on the previous E-Shop, it was one of the..." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6471203) MD Matej D. Sales representative > "At the same time i was missing the statistics of keywords that our customers searched for on our website." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6289971) DD Denis D. Purchaser > "Very often our customers don't know exactly what the item they want is called within the industry, and the search is very helpful in..." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6717807) Frédéric G. Owner of www.nostalGift.com > "The search engine struggles to grasp the seasonality of our product range." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6182633) TV Tomáš V. Operations Manager > "The tool solved our problem of insufficient descriptions, filtering, and categorization of parameters." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6552408) PM Petr M. CMO > "The price is a bit higher and the way it is calculated may not be adequate enough" [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___3644255) TJ Tomáš J. Head of CX > "First and foremost, improved conversion rate, suggestions of the products for the business to grow and individual approach from LB." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6361116) Monika Š. Content specialist > "So far we have not encountered a more serious problem." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6319547) NH Nikoleta H. Eshop manager > "The platform also provides valuable insights into customer behavior, helping to optimize sales strategies." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6478493) KnK Kristýna K. owner > "Sometimes the set up breaks down without any reason comprehensive to me." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___3687477) DD Denis D. Purchaser > "I have been using Luigi's Box for some time now and it has greatly improved the search and recommendation capabilities of our website." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6717807) PM Petr M. CEO > "Missing Czech translation." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___3912161) TV Tomáš V. Operations Manager > "The AI handles the search very well, so customers don’t even have to browse the entire site." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___6552408) M Michal Š. e-commerce manager > "Too complicated administration. But you can get used to it." [See full review](https://www.capterra.com/p/186030/Luigi-s-Box/#Capterra___3642925) [View Reviews](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) SA Sev A. Artist Support > "Guru has been a stable knowledgebase tool for both beginners and tenured employees, account and business managers, Quality Analysts and Subject Matter Experts in every..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378) SA Sev A. Artist Support > "This can cause confusion as to what card to change when a company-wide update comes in, or what card to hide when a new change in the company's internal information..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378) SA Sev A. Artist Support > "Akin to its moniker "Guru", the program stores information well, sorts it out clearly, makes it readily available for both discussion and steadily teaches those who..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378) JL Jandolf L. Customer Care > "I have no major concerns; however, at times, the search bar doesn’t display the specific article needed to process a client’s request." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6561504) JJ Jomar J. Core Support Team lead > "Guru has been our longest knowledge base system, and the experience has been amazing there are aspects that can be improved but over all it helped us navigate through..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6861687) PAY Patricia Anne Y. Customer Care - Team Leader > "There are instances where the search bar doesn't display the exact article that I need to process our client's request." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6514264) DF Daniel F. Support Advisor > "Marvelous, thanks to it, I can quickly access any documentation the company has, see if it was verified, see any changes it has, and it even comes with a summary to..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6795519) AS Aman S. Team Lead > "Sometimes they may not be helpful if the information is outdated, incomplete, or difficult to navigate, leading to potential inefficiencies and frustrations in finding..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6367275) KS Krishna S. Technical support agent > "Guru is excellent at centralizing and organizing business knowledge, which can greatly improve teamwork and productivity. Because the platform offers mobile apps,..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382979) AR Albert R. Customer Service Expert > "Sorting and filtering can sometimes be difficult once the amount of information you have stored in Guru becomes a lot." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6784587) Keri H. Sr Partner Services Representative > "My team consists of generalists who have to know a LOT of information, and Guru enables us to store and access that information in a way that has increased our..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6674865) AV Anastassiya V. Support Associate > "Honestly I don't have anything that I particularly don't like, its mostly the field of my job that makes guru cards, for example, a bit irrelevant sometimes since..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555482) JT Jericho T. Corporate Travel Consultant - Customer Care Support > "A platform that enables our team to get the information we need and to answer our client's queries, to know more information about our tools and process, and other..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6499831) AM Anthony M. Training Lead, Knowledge Management > "The only complaint I can think of is I wish individual cards would be able to exist in more than 1 collection. And that's seriously the only downside I could think of!" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847) DP Daniel P. Customer Success Manager > "The ability to centralize our documentation and easily collaborate on projects has boosted productivity and reduced redundancy. Despite a few initial setup challenges,..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6406817) AP Antonia P. Customer Support Associate > "I think that if notifications aren't well tailored, they can sometimes feel overwhelming and sometimes the app load slowly." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6588551) GS Glacie S. Customer Service Representative > "GURU makes it easier for us to easily locate the information we needed, and at the same time, we can minimize it so it stays open even if we are on a different tab, so..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6780762) KS Kyra S. Operations Enablement Analyst > "I don't like that there aren't quick how-to resources EASILY available to all users (e.g., to learn how to get the best use of Ask Guru)" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6655253) Diana V. Business Process Operations Administrator > "We have captured processes for all departments including the IT department and this has proven essential as our company grows it helps to have our processes written..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6396926) KS Krishna S. Technical support agent > "It can be somewhat pricey, particularly for newer or smaller companies, as the price may be too much to cover on a limited budget." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382979) AM Anthony M. Training Lead, Knowledge Management > "Guru's analytics options provide extremely helpful insight into usage and knowledge gaps that have helped my company propel initiatives forward to help operational..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847) GL Gabriel L. CSR > "The disadvantage of Guru is that you have to make sure that the specific article that you're looking for is the right one, most of the time." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6431582) GB Graham B. Client Success Manager > "Centralizes all our team's documention, accelerates new employee onboarding and pushes us to keep documents up to date and viable." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6454585) FM Fabrizio M. Technical Support Engineer III > "It was sometimes very picky when returning search results, you had to be very specific to get the articles you were looking for." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6800560) NoB Niño B. CSR > "I like when you search a specific key word that you're looking for, Guru will show you all of the available articles that contains that key word which makes it more..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6409825) HS Himanshu S. Subject Matter Expert > "The only downside to Guru is that sometimes it's hard to find resources using keywords." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6359942) AR Azizkhon R. Support Associate > "Its real-time knowledge base ensures that team members have the most up-to-date information at their fingertips, enhancing productivity and collaboration." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6404501) JS Joao S. Customer Service Representative > "It's hard to understand how to use the AI, I tried to understand how to use or at least understand why I couldn't use but to no avail." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7002959) VR Verified Reviewer Property Claims Specialist II > "We can mark the files we use the most as favorites and forward links to information to our teammates, making it easy for others to access the information they need." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6405151) MM Matheus M. Customer Support Contractor > "Loading times can hinder the workflow when you are facing a busy day." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6660528) FB Fredrik B. Customer Success Manager > "I use it about two to three times a week, and I love that we now can collect all important info on one place, and make it easily accessible and clearly structured for..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6363778) MI Merlyn I. Customer Service > "system issues, error in updates, cracked data or inaccessible data" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595105) MR Mubtasim R. Senior Specialist, Developer Support > "Provides quick access to card edits, setting up reviews for cards and creating favourite card lists." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6831005) JAD Jarod Andre D. Customer service representative > "less organized tables and hard to navigate when you locate the exact card" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6497852) AM Anthony M. Training Lead, Knowledge Management > "Guru is an excellent solution for documenting policies, SOPs, "industry jargon," internal practices, and more for any team in any company." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847) AT Anurag T. Team Leader > "The only issue I have with Guru is the limited variety of formatting tools." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6416041) DT Diksha T. Technical support agent > "The platform is frequently complimented for the flexibility it provides with regard to payment choices and project conditions, as well as its payment security features." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382932) WR Wildred R. Trainer > "When looking for a Guru article that has been deleted, nothing comes up, you have to investigate with a superior to find out the article was deleted, maybe there..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6279828) JJI John Jaylen I. Customer Service Representative > "The collaborative features also help ensure that knowledge is continuously updated and accessible to everyone. While there are a few areas where customization could be..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036) AR Azizkhon R. Support Associate > "I dislike Guru is reliance on constant internet connectivity for optimal functionality." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6404501) DL Daniel L. Customer Support > "You can select many cards at the same and spread and not check one-by-one, you can grouo them, you can favorite, and the search option is very effiecient." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6656132) VR Verified Reviewer Advisor > "One of the things that bothers me about snowmobiling for the Guru is the lack of organisation." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6438690) FN Farzana N. Senior Support Member > "The experience with Guru is great. Whenever I need to find a workflow for my work, I can simply search and open a Guru card. While training and auditing, I can refer..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6438678) HS Hermielyn S. customer support rep > "when searching for a topic it was not filtered properly" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6397000) Diana M. Demand Team Lead > "It keeps processes, scripts, and SOPs in one place, which saves time and ensures everyone is aligned." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6863280) UAV Umang Atul V. Client Experience > "Unreliability sometimes because of unverified articles." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555163) AP Aleksandra P. Support Enablement Manager > "Cards" not being "Pages", you're primed to separate new bits of knowledge into easily graspable chunks, thus making information easier on the user's working memory." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6442794) LL Lamarr L. Customer Success Manager > "If you don’t keep it clean, things can get cluttered fast." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6827849) DRV Donnie Ray V. Business Travel Consultant > "You can easily locate the app by entering relevant keywords, providing seamless access to all stored data." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6479825) UAV Umang Atul V. Client Experience > "poor search for keywords used" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555163) JJI John Jaylen I. Customer Service Representative > "Additionally, I appreciate how the platform encourages consistent knowledge management, ensuring that everyone on the team has access to accurate, up-to-date..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036) MF Matthew F. Senior Account Manager > "Sometimes it is a pain when I'm on a webpage where I need to enter a lot of data and need to use a Guru card for a guide or reference and the Guru card blocks my view" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5039022) JR Jhondel R. Customer Service > "It also integrates with various other tools and platforms, making it a versatile option for managing knowledge within an organization." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6419633) WG Will G. Professional Services Delivery Manager > "This means I need to rethink the organizational structure of cards to ensure a ton of information doesn't end up in a single folder making it difficult to locate stuff)" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6015715) BS Brenda S. Customer Support > "It helps me clearly handle any problem I face with customer support, making the process simple and stress-free" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7003075) VR Verified Reviewer Sr. Sales Enablement Lead > "The folders and linking cards can feel clunky and difficult to navigate, so our users use it more like a search engine." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6322646) JK Jonathan K. Customer Service Representative > "This is so incredibly good to set expectations about how workes should do and behave, and it's also useful as a guide to always check when you're insecure about how to..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6398859) AMM Aelijah Matthew M. Customer Service Representative > "Some articles published are incomplete and has dead ends." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6598148) MO Maria O. Training Specialist > "We as users appreciate Guru’s ability to centralize information, making it easily accessible and searchable for team members." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6397019) JE John E. Specialist > "Information can sometimes be very hard to find, specially since there are a lot of same words." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6397687) Ricardo V. Client Adviser > "Allow for a great database of support/project database, making life easy for the team and collaborators." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6870068) PE Princess E. Customer Operations Adviser > "the drag and drop down, when you have to click to drop down before you access and information, makes it harder to spot of an information quickly." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6250235) JoB João B. Customer Support Specialist > "Reading the updates when a Guru is updated and with the new or altered content highlighted, makes it much easier when we need to always be up to date." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6661363) SR Senya R. Sr. Director > "Somewhat not too intuitive." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7044923) MI Muminah I. Account Manager > "The browser extension and Slack integration are standout features that make knowledge truly accessible “in the flow of work.”" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6823116) Diana V. Business Process Operations Administrator > "Often times they don't attach and makes it hard to follow." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6396926) Diana M. Demand Team Lead > "It is especially valuable for onboarding new team members and reducing repetitive questions across the team." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6863280) VR Verified Reviewer Customer Success Specialist > "Not the best organization in terms of UI and knowledge" [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6664517) BO Benmarlowe O. Associate Manager > "It's allows us to save time and effective search for knowledge based information conveniently without the hassle." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6560068) AG Alonso G. Customer Service Advisor > "Sometimes I can't get the correct response about my questions." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6398052) JKM John Kenneth M. Supervisor > "GURU is very user friendly that allows us, users to find the information that we need that are vital on providing 7 star service to our clients." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6395298) LD Leonardo D. Quality Analyst > "I've been working here at Concentrix/Spotify for a few years (7, to be exact) and I can say our life was much more difficult without Guru." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6413566) SA Sev A. Artist Support > "Readily available information at the type, click and enter of an input, Guru makes itself worth its services." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378) KV Khatrina V. Email Advisor > "These issues further complicate an already stressful working environment." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6559363) LJP Lovely Jane P. Subject Matter Expert > "It helps us deliver the right resolution to our customers every day, thanks to Guru that we can access easily." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6399950) AS Ankur S. Support Associate > "Sometimes Guru card feels choppy to use." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6422188) AP Aleksandra P. Support Enablement Manager > "A brilliant tool if you have a growing knowledge base, things change and you need to have a system that will allow you to know the information you're using is correct..." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6442794) JK Jonathan K. Customer Service Representative > "Well, tech issues, nothing new in our Customer Support world." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6398859) OB Olga B. Onboarding Specialist > "These aspects make accessing and managing information effortless and enhance productivity across teams." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6398435) MM Meghan M. Brand strategy > "The knowledge trigger features usually dont work too well for my team it might be a temporary issue but we never seem to use the feature anyway." [See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5048262) [View Reviews](https://www.capterra.com/p/224830/Guru/reviews/) ## User interface [Luigi's Box](https://www.capterra.com/p/186030/Luigi-s-Box/) 4.85 (110) [Guru](https://www.capterra.com/p/224830/Guru/) 4.85 (639) ### Features Luigi's Box 30/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Autocomplete - Behavior Tracking - Catalog Management - Compliance Management - Content Management - Customer Database - Data Capture and Transfer - Data Import/Export - Data Storage Management - Data Visualization - Document Management - Drag & Drop - Faceted Search/Filtering - File Management - Forecasting - For eCommerce - For Enterprises - Full Text Search - Fuzzy Search - Generative AI - Indexing - Metadata Management - Multiple Data Sources - Natural Language Search - Query Suggestions - Real-Time Analytics - Reporting & Statistics - Search/Filter - Semantic Search - Sentiment Analysis - Single Sign On - Tagging - Task Management - Text Analysis - Third-Party Integrations - User Management - Visual Analytics [See all features](https://www.capterra.com/p/186030/Luigi-s-Box/#features) Guru Top features 35/43 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Autocomplete - Behavior Tracking - Catalog Management - Compliance Management - Content Management - Customer Database - Data Capture and Transfer - Data Import/Export - Data Storage Management - Data Visualization - Document Management - Drag & Drop - Faceted Search/Filtering - File Management - Forecasting - For eCommerce - For Enterprises - Full Text Search - Fuzzy Search - Generative AI - Indexing - Metadata Management - Multiple Data Sources - Natural Language Search - Query Suggestions - Real-Time Analytics - Reporting & Statistics - Search/Filter - Semantic Search - Sentiment Analysis - Single Sign On - Tagging - Task Management - Text Analysis - Third-Party Integrations - User Management - Visual Analytics [See all features](https://www.capterra.com/p/224830/Guru/#features) ### Recognition No recognitions have been awarded to Luigi's Box Guru is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Knowledge ManagementSoftware (2023)  ### Deployment & support Luigi's Box Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Guru Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Luigi's Box - By Luigi's Box - Located in Slovakia - Founded in Guru - By Guru - Located in United States - Founded in 2013 ## Popular Comparisons [Luigi's Box](https://www.capterra.com/p/186030/Luigi-s-Box/)[4.85 (110)](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) vs [Algolia](https://www.capterra.com/p/148915/Algolia-Search/)[4.66 (74)](https://www.capterra.com/p/148915/Algolia-Search/reviews/) Contact vendor for pricing Price $0/month 4.8 Features 4.6 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/148915-186030/Algolia-Search-vs-Luigi-s-Box) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (639)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,266)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.8 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-224830/Connecteam-vs-Guru) [Luigi's Box](https://www.capterra.com/p/186030/Luigi-s-Box/)[4.85 (110)](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,123)](https://www.capterra.com/p/135003/Slack/reviews/) Contact vendor for pricing Price $8.75/month 4.8 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-186030/Slack-vs-Luigi-s-Box) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (639)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,689)](https://www.capterra.com/p/136446/Confluence/reviews/) Contact vendor for pricing Price $5.42/month 4.8 Features 4.4 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136446-224830/Confluence-vs-Guru) [Luigi's Box](https://www.capterra.com/p/186030/Luigi-s-Box/)[4.85 (110)](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) vs [Elastic Enterprise Search](https://www.capterra.com/p/226058/Swiftype/)[4.44 (41)](https://www.capterra.com/p/226058/Swiftype/reviews/) Contact vendor for pricing Price $299/month 4.8 Features 4.3 4.8 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/186030-226058/Luigi-s-Box-vs-Swiftype) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (639)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Document360](https://www.capterra.com/p/177031/Document360/)[4.66 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/177031-224830/Document360-vs-Guru) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (639)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (733)](https://www.capterra.com/p/132997/Freshservice/reviews/) Contact vendor for pricing Price $19/month 4.8 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-224830/Freshservice-vs-Guru) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (639)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)[4.71 (104)](https://www.capterra.com/p/130533/Helpjuice/reviews/) Contact vendor for pricing Price $120/month 4.8 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130533-224830/Helpjuice-vs-Guru) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (639)](https://www.capterra.com/p/224830/Guru/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,785)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.8 Features 4.4 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-224830/Salesforce-vs-Guru) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (639)](https://www.capterra.com/p/224830/Guru/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,056)](https://www.capterra.com/p/147657/monday-com/reviews/) Contact vendor for pricing Price $9/month 4.8 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-224830/monday-com-vs-Guru) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (639)](https://www.capterra.com/p/224830/Guru/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Contact vendor for pricing Price $15/month 4.8 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-224830/LiveAgent-vs-Guru) [Guru](https://www.capterra.com/p/224830/Guru/)[4.85 (639)](https://www.capterra.com/p/224830/Guru/reviews/) vs [SysAid](https://www.capterra.com/p/107225/SysAid/)[4.54 (520)](https://www.capterra.com/p/107225/SysAid/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/107225-224830/SysAid-vs-Guru)