# Compare Guusto vs Matter 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Guusto and Matter based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/186209-186291/Guusto-vs-Matter --- # Guusto vs Matter Features and Cost Comparison Last updated April 1st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GuustoMatter2/4 selected [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) [Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (378)](https://www.capterra.com/p/186291/Matter/reviews/) [## Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $4.80/month Value-for-Money 4.9 Functionality 4.9 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [3,429 reviews](#user-reviews) Positive 3,419 Neutral 8 Negative 2 [## Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (378)](https://www.capterra.com/p/186291/Matter/reviews/) Starting Price $1.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [378 reviews](#user-reviews) Positive 363 Neutral 10 Negative 5 ## Summary * * * Key features rated by users Features selected based on 31,476 reviews from employee recognition software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 87%Fit High performer Feature ratings Employee Reward Programs 4.9 Peer-to-Peer Recognition 4.8 Single Sign On 4.8 Mobile Access 4.8 Manager-to-Employee Recognition 4.9 73%Fit Not enough reviews Feature ratings Employee Reward Programs 4.7 Peer-to-Peer Recognition 4.7 Single Sign On \-- Mobile Access 4.4 Manager-to-Employee Recognition 4.7 User satisfaction User satisfaction 4.9 User reviews[3,429](https://www.capterra.com/p/186209/Guusto/reviews/) Ease of use 4.9 Functionality 4.9 Value for money 4.9 Customer support 4.9 User satisfaction 4.6 User reviews[378](https://www.capterra.com/p/186291/Matter/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $4.80Per User, Per Month - Free version - Free trial Price starts from $1Per User, Per Month - Free version - Free trial Best for Best for Guusto is used by HR leaders, operations managers, healthcare organizations, retail companies, hospitality businesses, manufacturing firms, and financial services. Best for Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜 ✅ Free Plan ✅ Free 14-Day Trial ✅ No Credit Card Required ## User reviews Pros & cons AJ Ariadne J. Hearing Aid Specialist Apprentice > "My employer uses it for employee recognition, and we use it monthly so that helps a lot because I am a huge shopper. When I do have a problem claiming my Guusto, I can..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7060910) GC Gilian C. Manager > "I found it hard to get detailed receipts with fees broken out to send in on my expense reports. should have a a quicker button to print." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066782) AA Amekia A. Hearing Care Coordinator > "I have had a ball winning gift cards and making selections and spending my time making selections of how to celebrate my wins with the gift card choies." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118198) RC Rosie C. Senior Trader > "It's difficult to keep track of balances, especially for gift cards that end up being split between multiple vendors." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7076811) AM Anett M. Hearing Health Coordinator > "The new update is a great kick, I suffer of dry eyes and using the screen features help me at ease navigate what vendors I want to use my claim gifts on." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7032720) HZ HARRY Z. Senior statistical programmer > "dissatisfaction with the limited variety in the rewards catalog, particularly outside of North America, where merchant options can be sparse or unavailable" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7080974) Janice H. Insurance Advisor > "It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7070111) LL Lorena L. Senour EA > "The interfaces to send and to redeem the GUUSTO cards can be a bit cumbersome." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7055361) DW DUSHAWN W. peer counselor > "it allows you to stay connected and keep your ear to the pulse of the company I'm happy to be able to boost morale in the workplace as much as possible and recognize..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6870048) Ronnie P. Account Executive > "In this case, I can only use the debit Mastercard online which limits my spending ability" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7103778) MT MICHAEL T. Member Service Officer > "I received my first card and what a seamless way to get a gift card to your favorite store, instead of your manager giving you one from a random place." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118874) RB Roxy B. QMHP > "The economy is terrible and it would be nice if rewards could be redeemed for visa gift cards to be used on groceries or gas." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7059434) MD Matt D. Director of Install Services > "Guusto is an efficient and user-friendly platform that enables me to recognize and appreciate my team members." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7028345) VR Verified Reviewer Loader operator > "Not usable at some stores couldnt use the card at some online placed either which was a downer nut livable" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118909) Alex Y. Assistant Project Manager > "Guusto allows me to recognize my team members and ensure that they know that they are valued and appreciated." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7038586) Megan P. Senior Software Sales Coordinator > "they used to have lululemon as a choice for gift card redemption and that is no longer a choice. " [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7064105) Colleen C. Director of US Support Operations > "I love the fact that you can provide a gift to an employee, and they can select something that THEY want, instead of gifting either what you have on hand, or what you..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7018946) EC Emerald C. HCC > "I wish there were options for physical cards but I also understand that would be a slower process and less cost effective." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117990) Jonathon B. Writer > "There is a wide variety of vendors to choose from and you can also choose to redeem a few dollars between several vendors, if you have enough." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066729) JS Julie S. Sales Executive > "Gift choices can be overwhelming, and some options aren’t available everywhere, slowing things down." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7058716) Colleen C. Director of US Support Operations > "I love the interface, it allows me to customize the messages for the team members. " [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7018946) MR Mariah R. Program and Resources Coordinator > "The webpage states incorrect information about how many unopened gifts I have." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116537) Jonathon B. Writer > "My experience has been good and I have appreciated how streamlined the service is, in keeping my gift card dollars secured until I decide where and how to spend them." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066729) NM Nasim M. Audiometric Technician > "the only issue that I had was , I printed my gift cards , at the store when there was a little amount of money left in it , the salesperson told me there is none , and..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6561350) LG LOVERA G. medical assistant > "I like it when we get emails about Guusto to see who's be been recognized and we can congratulate people on anniversary dates" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7040409) KT Khushbu T. HR Manager > "Funding the account with a credit card has fees and we need to get finance and the Guusto team involved for other methods which can hinder for instant gifts giving." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6603384) AS Amy S. Marketing Manager > "It provides a convenient and efficient way to send gift cards, helping us enhance our relationships with guests and celebrate our team members in a meaningful way...." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6587876) VR Verified Reviewer HR and Communications Coordinator > "There are not many things I dislike about Guusto, however I do wish that users could customize the design of the gift card on the free tier." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7010480) TW Ty W. Personal Insurance Service Advisor Broker > "As an employee gaining recognition from the program, these gift cards are perfect and I love earning them. As a broker advertising these cards as incentive, they are a..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6640294) CA Carlos A. Electrician > "I guess one thing that I didn’t like it’s that you can’t cash out that your only able to do gift cards" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7025913) Margaret M. Chief People and Experience Officer > "Guusto allows us to easily send digital gift cards to employees for various milestones, ensuring that everyone receives the same level of recognition, no matter where..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6451142) CM Cal M. Associate Data Manager > "My only cons are very minor usability issues, such as the process of combining gift cards and having to manually mark as used." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6573323) AS Avleen S. Financial Analyst > "It offers meaningful, customizable rewards, fostering a culture of appreciation and boosting team morale while making recognition simple, impactful, and tailored to..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6590280) Raymond B. Process Engineer > "The mobile app can also have some technical difficulties to sign on." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7110880) CD Ciro D. Team Manager > "I'm happy user of Guusto ,as Team Manager it provide a flexible and effective way for recognizing ,rewarding and motivating the team significantly boosting their..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6807854) VR Verified Reviewer PSS > "Regardless if you choose the "Do not challenge me on this device again", it still challenges you. Either fix this or remove it, but choose one." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7039040) VR Verified Reviewer National Talent Acquisition Specialist > "Guusto’s recognition features encourage timely and meaningful appreciation, helping organizations foster a positive workplace culture." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7087417) VR Verified Reviewer Commercial Lines Manager > "Sometimes with small remaining balance just rendered not usable given." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7081606) LZ Leo Z. Product Manager > "Guusto offers a seamless gifting experience with instant, customizable gift cards that recipients can redeem at various retailers." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6647348) MM Marco M. Developer > "The only downside is that some smaller vendors are missing from the gift card selection, and the reporting tools could be more detailed." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6559563) BP Bibin P. Warehouse associate > "Guusto offers a convenient way to receive digital gift cards directly to your email and I can access to a wide variety of gift cards from popular retailers and..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6275816) BJ Bianca J. Admin Aide > "The customization options may not be as extensive as some companies would like, which can hinder the important personal touch in employee recognition efforts." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6526522) JM Julianna M. HR Manager > "Guusto allows us to reward and recognize our employee's with a gift that they truly appreciate being able to claim their gift at a place of business they truly are..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6652181) ES Elizabeth S. Quality Assurance Coordinator II > "I did not expect to have to pay taxes on the gift cards at the end of the year which was a bit of a let down for receiving a reward for going above and beyond." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6860407) RF Rebecca F. Senior Analyst > "Guusto is a great way for employers to reward their employees whether it be for a job well done, a personal celebration such as welcoming a new family member or buying..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6611848) NB Nyasha B. Account Receivable > "I found that the selection of merchants was limited in some areas, which made it hard to redeem rewards locally." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6801568) MC Maria C. VP Administration > "I appreciate that Guusto allows me to manage transactions for two separate companies, each with its own funding and reward options, all under a single login." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6587474) ET ERICK T. Scientific Director > "I once tried to redeem $65 in amazon gift card and it never went through to my amazon account. When I followed the instructions, Amazon system said the code had..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6579413) VR Verified Reviewer Quality Assurance Associate Manager > "Sending is also great, especially because we can bulk-create send options, which makes the process much more convenient." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7091985) PM Paris M. Billing Coordinator > "Sometimes when I wanted to sign in I faced issues with my login info even though my password was correct." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6795754) RP Raxit P. Programmer Analyst > "Most loved part of the software is that your gift cards never expire and they are digital so no worries about losing them. And great number of retail stores and..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6547931) NS Nika S. Guest service > "Not enough brands to browse around and buy anything." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7083854) LC Luisa C. People and Culture Administrator > "The application offers users the flexibility to create an account, add funds, customize their profiles, and experience its user-friendly interface." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6285486) SA Sirisha A. Salesforce Admin > "One downside of Guusto is that the selection of available gift cards might feel limited for users outside of major regions." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441247) SA Sirisha A. Salesforce Admin > "The ability to redeem rewards at various stores and restaurants adds a lot of flexibility, making it an excellent choice for companies looking to boost employee morale..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441247) OL Oli L. Manager > "The thin that I like the least with Guusto is that Recipient still need to create account to claim gift" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6849620) BO Brenda O. Housekeeper > "Easy use, store gift card variety options, value for money, safety and security, offers, employee recognition." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116434) CL Christine L. Content Specialist > "I don't like how if you wanted to get real money in the form of a prepaid visa gift card, they deduct some money (I think it was $5 or so)." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6453459) GG Gary G. Project Engineer > "My employer uses Guusto to manage its rewards & recognition program for its employees. " [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7040462) VB Vickie B. RML > "that the cards expire if you don't redeem them" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6779436) BR Bushra R. Assistant > "I also like that recipients can choose their own gift cards, which makes the reward more personal and useful." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117505) JB Joe B. Manager > "Have had to contact them a couple of times because the virtual Mastercard gift card I purchased didn’t provide an email to claim the card. " [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6588057) WL Wynter L. BCP and OHS Advisor > "It's a strong tool for building engagement, offers many vendors and unique ways to split the redemption value, and has made employee recognition incredibly simple." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441418) KM Kyle M. LVS Customs Analyst > "Sometimes it can be difficult to find how to redeem if you haven't been on in a while" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6791041) GJ Geraldine J. Site Manger > "Like most for its user-friendly platform, which makes sending and receiving digital gift cards and employee recognition simple." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7005632) PP Paloma P. Attorney > "Not sure if it is a bug issue or I don't keep track of when I send the treat." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6864363) Kevin G. Human Resources Coordinator > "I also love how customizable everything is—there are lots of options for adding a personal message, picking from a wide range of retailers, and even scheduling when..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6569332) Nada A. Regional Sales and Marketing Specialist. > "I don't like the fact that if someone CC's you on a Guusto gift, it makes it look like it is coming to you, and you can redeem it." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6427215) BM Brad M. Director of Growth > "The flexibility of gift cards lets you show appreciation in a way that feels personal, giving employees the freedom to choose something they actually want. Plus, the..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6453233) EH Eric H. Manager > "The only thing I do not care for is when I log in and check the remember this device in the future box, it never does." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6692867) RB Rachelle B. Curriculum Manager > "Guusto is used by my employer as a way to connect with remote employees when there is an in office celebration or recognition. When a reward is sent, it is easy to..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6586432) MM MARK M. Parts Manager > "Tracking was not available for my gift." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6777195) GK Gurpreet K. Executive Assistant > "Also it saves me time as I don't have to bother gifting preferences since the Employees have so many merchants to choose from." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7058550) ME Maria E. Bookkeeper > "It's not easy to find the cards you sent out." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7037467) Tanvinder G. Overnight emergency care and support rep > "I really like the way its convenient to browse for varies sites and redeem your gift card with that merchandise" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7083480) AP Adarsh P. Senior Campaign Specialist > "Its not like we login on daily basis to keep track of giftcard redemptions." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6598244) VR Verified Reviewer PSS > "I like the convenience of being able to select what kind of gift card you would like to exchange it with." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7039040) JS Julius S. Supervisor > "Occasionally it there have been issues with not recieving the rewards in e-mail which requires a reissue." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6441710) RW Ryan W. Operations Manager > "AI feature, it provides a way to express the thoughts in more detail and elevate the recognition one would receive." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6844538) AK Ally K. Team Manager > "There is a delay on funds being available in your account from delivery to time of use." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6513851) [View Reviews](https://www.capterra.com/p/186209/Guusto/reviews/) CJ Carol J. Century Club Customer Service Rep > "This platform allows us to show our appreciation to our co-worker and management staff for all the little things they..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316562) KM Kristen M. Sr. Front End Developer > "I have image set to not display to avoid clutter in my workspaces, so I just seem spam from matter not in my channels." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316596) SM Sean M. IT Administrator > "It does help with employee happiness and productivity by incentivizing people with free gifts for a job well..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627961) KD Kim D. Program Manager > "It was hard to get buy in from higher ups to use the system. And its not possible to edit the kudos if you forgot to..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621461) CJ Charlotte J. Executive Assistant > "We used Matter for around a year and it was great for our employee recognition - giving the team a chance to shout out..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650) JF Jill F. Senior UX Architect > "There is a small bug that makes it a little tricky to assign a feedback category and then start typing the feedback..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334780) CM Claire M. Philanthropy Coordinator > "My company paid for Matter for one calendar year with a focus on "Feedback Fridays" where we could write praise for..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484594) Amy H. Ops Director > "No one is going to log into a separate system to look at a feed, and while a written shout out is nice... if there's..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627781) CJ Charlotte J. Executive Assistant > "Also, we found it really useful when announcing birthdays and anniversaries, setting reminders for the team to respond..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650) MS Matt S. Technician > "shouldn't my company be giving me this stuff so i can rep them? also, announcing you're changing the matter rewards..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487) HM Hannah M. Office Manager > "We love that it gives employees to recognize each other as well as mangers an opportunity to recognize and shout-out..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6328797) NS Natalia S. Communications and Marketing Specialist > "I do not like the character limit on the entires because it can be difficult to express my full appreciation for my..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685) DB David B. Inventory Manager > "As a remote worker who only gets to collaborate virtually it helps show appreciation for coworkers when it cannot be..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407) CT Carly T. Corporate Relations > "Too many notifications received throughout the day on items I don’t need reminders" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621518) AG Akemi G. Product designer > "Our team uses it daily, and specially at Fridays, and I can say that it brought our remote team together and more..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621438) BB Brian B. SDR > "Gift card redemption process is a bit too complicated." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473824) Matt M. VP of Engineering > "Getting folks to think slightly larger than themselves through peer recognition and surveys helps a remote-first team..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316814) MH Matt H. CX and Customer Marketing Strategy Lead > "Over time it starts to lack of impact to provide feedback and alternatively to receive it if there is no benefit." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473925) AJ Asa J. Sales > "Did you give kudos on a daily or a weekly basis which motivates and can look the spirits of somebody who's done a good..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656313) NJ Nick J. Program Ops Specialist > "The inability to add emojis within your kudos" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656118) DG Diego G. Billing representative > "It has revolutionized how my team manages projects and communicates effectively. Despite minor drawbacks, Matter..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746) DN Dwifany N. Video Editor > "because I use slack for work, I sometimes find it difficult to find the chat room." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629236) BT Bryn T. Security Consultant > "Allows employees to reward each other which also lets management see more of the goings on" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316588) VR Verified Reviewer Sr Director, Finance and Operations > "I have used similar platforms in the past, but many were cost prohibitive for a small company. " [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484661) CM Chloe M. Change Management Consultant and Project Lead > "I like that we can take a moment to reflect on the moments of collaboration and positivity we had throughout the week..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6479724) DB DJ B. Inside sales > "I had some issues adding kudos the first time, couldn't find where to add them." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627945) SM Sierra M. Administrative Float > "Personal, the ability to publicly recognize and thank employees or coworkers or PRIVATELY thank them." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316641) ZD Zay D. Floor Manager > "The functionality of selecting is a bit wonky to me" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6326096) ES Erin S. Customer Service Rep > "positive energy was used and an opportunity for people to share good things about their peers and for supervisors to..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629970) DC Dragos C. Analyst > "Not good since my points are lost due to the vendor scamming me." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6466702) DC Darla C. Century Club Support > "I appreciate being able to praise my co-workers, showing them of a job well done or kodos for helping me out." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6328720) KL Kaman L. Chief of Staff, Global Data > "I can't really think of any really, perhaps the lack of font options?" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465475) AM Amelia M. Operations Manager > "It's a nice way to share feedback with team members, and it has encouraged more peer feedback than just manager..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621399) SB Simon B. Media Planner > "Hard to pinpoint any weaknesses in the service from a user perspective." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316669) AW Ashley W. Director of People, Operations and Culture > "Instead of waiting until end of year for bonuses, we are able to reward and recognize great work throughout the year." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627688) SP Sarah P. VP of Ops > "Sometimes I feel like I have to provide praise that isn't warranted." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465619) DB David B. Inventory Manager > "It has made me more actively engaged in communicating my appreciation and gratitude toward coworkers who have made a..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407) AT Adam T. Producer > "Too many notifications." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579) NS Natalia S. Communications and Marketing Specialist > "I like that we can customize our options as well to tailor great work appreciation." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685) DG Diego G. Billing representative > "Additionally, occasional glitches in the system's performance can disrupt workflow continuity." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746) VR Vlada R. Designer > "I also like the flexibility of splitting up the rewards and not having to use the full bank at once." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621650) AT Adam T. Producer > "I don't know how the rewards program works." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579) FJ Faith J. Executive Assistant > "I like that other team members can show their appreciation to you, and vice versa, for not just big accomplishments,..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656408) LG Lexie G. Client Success Manager > "I do not like how difficult it is to customize." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649549) CD Charmaine D. IT Consultant I > "Matter makes recognition among peers easier and fun" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6775998) NM Nicolas M. Logistics Specialist > "Sometimes the visa gift card does not work on every store" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188646) BL Brianne L. Purchasing and Logistics Specialist > "You get encouraged by your team and it helps to foster a positive family like work envoirnment." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649521) MS Matt S. Technician > "terrible. why would i spend points on company swag?" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487) JB Jordan B. Analyst II > "The fact it can be integrated with messaging apps like Slack is super convenient." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627761) JU Jacinta U. Cyber security analyst > "I just don't like that it's a web application if it's a standalone app it would have been great" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6078621) EB Emily B. Chief Operating Officer > "I've loved using Matter to get my remote team to engage and give each other kudos." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627015) GS Gloria S. Complaint Resolutions Specialist > "It clogs up my notifications." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6140430) JM Juliet M. Executive Assistant > "I have had a great experience with matter, whether it's sharing positive feedback or getting to redeem coins to gift..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478615) AK Anjesh K. Software Developer > "I don’t like the reminder messages in teams" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6062341) NB Natausha B. claim Laison > "Allows colleagues to interact and award each other" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621432) EC Elizabeth C. Medical Records > "The kudos don't replenish as fast as i would hope it would." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6119891) RI Rod I. Customer Support Specialist > "It gives the team a reason to communicate beyond just solving problems and show appreciation for good work." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169) AP Alessandro P. SDET > "I think the message templates get a little old" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6193754) RI Rod I. Customer Support Specialist > "Matter is a fun way to reward colleagues for good work. while the monetary value is not significant, "it is the..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169) EV EVA V. Producer > "Some individuals may feel left out and sad.." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6120220) BN Britt N. Producer > "It really gives you a minute to be mindful and reflective, and acknowledge those coworkers that helped you that week." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473355) Andrew S. DevOps engineer > "One downside I noticed was that the software can be slow at times, especially when uploading large files." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___4643880) CG Cristian G. Helpdesk engineer > "Engaging app that enhances the productivity by engaging the team" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627756) MF Mark F. Data Professional > "Feedback survey software used in companies (if they use any at all) tends to be generic survey forms with freeform..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3035325) CD Charmaine D. IT Consultant I > "Matter will make your work environment engaging and fun." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6775998) SC Sam C. Head Of Engineering > "The weekly MVP always feels broken - we can't work it out!" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188597) MM MARIA M. TELLER > "ANALITICS REPORTS were one of my favorite things, also earning prices was great." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473771) GM Genevieve M. Operations Manager > "The cost." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6200928) OM Ollie M. Teller > "It helps to lose weight, keep you active, and help you sleep better." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484484) Shubham A. Associate Director > "Frequent notifications and reminders tend to frustrate many users, so much so many end up muting or removing the app..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3029581) DW Dawn W. Product Director > "It's a great way to recognize co-workers for going over and beyond on projects." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621414) VR Verified Reviewer Senior Quality Engineer > "I didn't like that other people do not have a profile on Matter, I had to invite my colleagues and every time explain..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3038346) JF Jill F. Senior UX Architect > "It seamlessly integrates with our Slack instance, so it's right there, all the time." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334780) DC Danielle C. Associate Product Manager > "I find the homepage dashboard sometimes a bit aesthetically confusing to navigate between each person's feedback" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3028796) AB Ana B. Product Designer > "I enjoyed using Kudos with my colleagues because it fostered a positive and collaborative work environment." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465482) SK Spencer K. Founder > "Some of the slack integrations were a bit clunky during onboarding." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3021895) XS Xan S. Digital Project Manager > "Matter makes it easy to recognise my peers and reward great work and spread positivity in the team." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6324223) GC Gustavo C. Product Manager > "I miss some reminders to review my team again, but probably because we are using the free version." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3022903) RC Ron C. Service Professional > "The simplicity in UI and navigation of the app" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649505) VR Verified Reviewer Principal > "The result is that some of the feedback you'll get will be confusing, contradictory, and not helpful at all" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3006835) [View Reviews](https://www.capterra.com/p/186291/Matter/reviews/) ## User interface 4.94 (3,429) [Matter](https://www.capterra.com/p/186291/Matter/) 4.63 (378) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important AI Copilot 150 Important AI/Machine Learning 120 Important Guusto Top features 29/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Process/Workflow Automation - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/186209/Guusto/#features) Matter 26/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Process/Workflow Automation - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/186291/Matter/#features) ### Recognition No recognitions have been awarded to Guusto No recognitions have been awarded to Matter ### Deployment & support Guusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Matter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Guusto - By Guusto - Located in Canada - Founded in 2013 Matter - By Matter - Located in United States - Founded in 2017 ## Popular Comparisons [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,906)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129232-186209/Employee-Success-Platform-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.63 (378)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,906)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129232-186291/Employee-Success-Platform-vs-Matter) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,122)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/167264-186209/Vantage-Circle-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.63 (378)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,122)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/167264-186291/Vantage-Circle-vs-Matter) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/125670-186209/Workhuman-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.63 (378)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/125670-186291/Workhuman-vs-Matter) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/140428-186209/Awardco-Employee-Performance-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.63 (378)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/140428-186291/Awardco-Employee-Performance-vs-Matter) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (700)](https://www.capterra.com/p/170710/Bucketlist/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170710-186209/Bucketlist-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.63 (378)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (700)](https://www.capterra.com/p/170710/Bucketlist/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170710-186291/Bucketlist-vs-Matter) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $4.8/month Price $29/month 4.9 Features 4.5 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-186209/Connecteam-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.63 (378)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $1/month Price $29/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-186291/Connecteam-vs-Matter)