# Compare Guusto vs Matter 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Guusto and Matter based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/186209-186291/Guusto-vs-Matter --- # Guusto vs Matter Features and Cost Comparison Last updated July 4th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GuustoMatter2/4 selected [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) [Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (379)](https://www.capterra.com/p/186291/Matter/reviews/) [## Guusto](https://www.capterra.com/p/186209/Guusto/)[4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $4.80/month Value-for-Money 4.9 Functionality 4.9 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [3,745 reviews](#user-reviews) Positive 3,735 Neutral 8 Negative 2 [## Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (379)](https://www.capterra.com/p/186291/Matter/reviews/) Starting Price $1.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [379 reviews](#user-reviews) Positive 363 Neutral 10 Negative 6 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 32,540 reviews from employee recognition software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 88%Fit High performer Feature ratings Employee Reward Programs 4.9 Peer-to-Peer Recognition 4.8 Single Sign On 4.8 Mobile Access 4.8 Manager-to-Employee Recognition 4.9 72%Fit Not enough reviews Feature ratings Employee Reward Programs 4.7 Peer-to-Peer Recognition 4.7 Single Sign On \-- Mobile Access 4.4 Manager-to-Employee Recognition 4.7 User satisfaction User satisfaction 4.9 User reviews[3,745](https://www.capterra.com/p/186209/Guusto/reviews/) Ease of use 4.9 Functionality 4.9 Value for money 4.9 Customer support 4.9 User satisfaction 4.6 User reviews[379](https://www.capterra.com/p/186291/Matter/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $4.80Per User, Per Month - Free version - Free trial Price starts from $1Per User, Per Month - Free version - Free trial Best for Best for Guusto is used by HR leaders, operations managers, healthcare organizations, retail companies, hospitality businesses, manufacturing firms, and financial services. Best for Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜 ✅ Free Plan ✅ Free 14-Day Trial ✅ No Credit Card Required ## User reviews Pros & cons VP Vijay P. Pharmacist > "Immediate access to a wide variety of popular gift cards, making it a fast, versatile way to reward staff, An incredibly simple interface and straightforward redemption process..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163296) SP Sadiq P. Personal Advisor > "The selection of available gift cards and reward options may be limited depending on the recipient's location, which can reduce flexibility for some users." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161642) AA Amekia A. Hearing Care Coordinator > "I have had a ball winning gift cards and making selections and spending my time making selections of how to celebrate my wins with the gift card choies." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118198) Lipsha P. Psw > "One downside is that some reward options may not always be available in certain locations, and occasionally the app can feel slightly slow when loading rewards or notifications." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7155465) KG Komal G. Client service > "Guusto also encouraged regular recognition among team members, which strengthened morale and teamwork. While there were a few minor areas that could be improved, such as..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157675) MA Miguel A. Network Systems Administrator > "Can feel transactional if overused – Because it's centered on gift cards, recognition can sometimes feel more like a transaction rather than a cultural or emotional experience..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170560) KK Khawaish K. vhh > "Its easy convenient Gusto is a user-friendly payroll and HR platform that simplifies employee management for small and medium-sized businesses." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7172012) KM Kayla M. Sous Chef > "In my experience, employees have the taxes come out of their paycheck and some find that unfair since the money is not added to the paycheck and the cost is not coming from the..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7166508) AJ Ariadne J. Hearing Aid Specialist Apprentice > "My employer uses it for employee recognition, and we use it monthly so that helps a lot because I am a huge shopper. When I do have a problem claiming my Guusto, I can reach..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7060910) YA Yasmin A. Physician > "Users may find the number of required details unnecessary for a simple gifting experience, which can make the process feel longer and less convenient than expected." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553) DW DUSHAWN W. peer counselor > "it allows you to stay connected and keep your ear to the pulse of the company I'm happy to be able to boost morale in the workplace as much as possible and recognize my..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6870048) RA Reem A. Client Relations Specialist > "I also find the section on the main page that tells you how much of the money you already redeemed sort of misleads me to think that is how much I still have remaining to..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7153893) ZB Zoe B. Move Ambassador > "The platform stands out most in environments where teams are distributed or where managers want a quick way to acknowledge effort without going through complicated reward..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7145997) VR Verified Reviewer Registered Nurse > "One thing I dislike about Guusto is that the reward options and redemption experience can sometimes feel limited depending on the location or available merchants." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157023) PG Pooja G. Insurance advisor > "People can choose rewards that suit them, which makes the gesture feel more meaningful. While there are a few areas that could be more advanced—like customization or deeper..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143579) RC Rosie C. Senior Trader > "It's difficult to keep track of balances, especially for gift cards that end up being split between multiple vendors." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7076811) MM Marko M. not applicable > "Navigating the interface is seamless, and sending or redeeming rewards takes no time at all, making the whole process highly efficient and user-friendly." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163828) HZ HARRY Z. Senior statistical programmer > "dissatisfaction with the limited variety in the rewards catalog, particularly outside of North America, where merchant options can be sparse or unavailable" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7080974) ER Emily R. Behavior technician > "my company utilizes encouraging and appreciative messages in addition to our gift cards, and that’s honestly just as reinforcing!" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7162533) Caitlin N. Administrative Coordinator > "I dislike that if i use the money towards something but it does not reach the full amount, i cannot add it to another amount that i have to make it higher." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7132395) YA Yasmin A. Physician > "Guusto made recognition and gifting more enjoyable and accessible. Although there were a few areas that could be simplified, such as reducing information requests, my overall..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553) VP Vijay P. Pharmacist > "customer service, frequently citing long response times, unhelpful automated resolutions, and difficulty reaching knowledgeable representatives." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163296) MT MICHAEL T. Member Service Officer > "I received my first card and what a seamless way to get a gift card to your favorite store, instead of your manager giving you one from a random place." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118874) Ronnie P. Account Executive > "In this case, I can only use the debit Mastercard online which limits my spending ability" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7103778) AA Alejandra A. Digital Imaging Representative > "What I liked most about Guusto was the ability to select the gift cards based on what was offered through the site." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7159871) DL Dale L. Manager > "I'm not sure whether this is due to changes by Guusto or restrictions set by our organization, but it has reduced some of the reward options available to employees." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7164045) MK Michael K. account manager > "I really enjoy using Guusto as an employee. When I receive a reward, there's no confusing points system to figure out — it's just a straightforward gift I can redeem at over..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7171349) EC Edward C. Director of Food and Nutrition > "Some users struggle with redeeming the award due to lack of knowledge when it comes to technology, especially with our older associates." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161314) SP Sadiq P. Personal Advisor > "I liked that gift cards can be sent instantly, which helps recognize employees and customers in a timely manner." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7161642) YA Yasmin A. Physician > "One drawback of Guusto is that it sometimes asks for too much information during the setup or redemption process." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7168553) Trinidad F. Remote Assistant Dispatcher > "I love the entire concept and the customization of gifts and variety of gift card choices when using Guusto." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7123301) PW Phillip W. Spray technician > "My least favorite part is that the merchant selection can sometimes be limited, so I don’t always find a retailer I use regularly." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7179640) Shallu V. supply ECA > "Payroll, payslips, and employee information are all in one place, which makes HR work much faster and more organized." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7135202) VR Verified Reviewer Loader operator > "Not usable at some stores couldnt use the card at some online placed either which was a downer nut livable" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7118909) HA Himani A. Financial services representative > "I have been working with my company and guusto for more than 2 years and it’s a wonderful experience, digital gift cards can we used anywhere anytime and lots of options to..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7123153) EC Emerald C. HCC > "I wish there were options for physical cards but I also understand that would be a slower process and less cost effective." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7117990) Jenna M. DSW > "the variety of options to choose from to redeem are amazing and can cover all type of categories of things you may want or need." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7158147) TS Ty S. Counselor > "The account creation, the limited rewards, and the unnecessary notifications." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170520) VR Verified Reviewer Registered Nurse > "It makes it easier for managers and organizations to appreciate employees quickly and fairly, which helps improve morale, motivation, and workplace culture." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157023) Jenna M. DSW > "Amazon is no longer available for me to choose from for work which sucks as it was my top choice, however still lots of great options" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7158147) MA Miguel A. Network Systems Administrator > "Personal choice for recipients – Instead of forcing a single reward, recipients can choose from a wide range of gift options, which increases the perceived value." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170560) GC Gilian C. Manager > "I found it hard to get detailed receipts with fees broken out to send in on my expense reports. should have a a quicker button to print." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7066782) MD Madhavi D. Account receivable > "I also appreciate the wide variety of gift options available to recipients, which helps ensure the rewards are valuable and personalized."" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7170871) LO LaMar O. Material Handler > "There honestly isn't much not to like other than the fact if you forget to redeem your rewards in a certain period of time, they expire." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7152800) AM Anett M. Hearing Health Coordinator > "The new update is a great kick, I suffer of dry eyes and using the screen features help me at ease navigate what vendors I want to use my claim gifts on." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7032720) MR Mariah R. Program and Resources Coordinator > "The webpage states incorrect information about how many unopened gifts I have." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7116537) AsP Anaïs P. Content creator and Community Manager > "It automates a range of tasks, helping businesses save time and reduce administrative workload." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7174726) LV Li V. Teller > "Honestly nothing, I wasn't able to pick Amazon as my merchant last time I got a gift card but I think I accidentally skipped over it." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7150652) HK Harmanjot K. Insurance Advisor > "I appreciate how quickly rewards can be sent and redeemed, which helps create a positive experience for both senders and recipients." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7167068) VR Verified Reviewer Physiotherapist > "The only thing i don't like about it is that it doesn't let you choose a pre-paid visa/mastercard." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7128076) KG Komal G. Client service > "I appreciated how straightforward the system was to use, from sending rewards to redeeming them, and the flexibility of the reward options made the experience feel more..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157675) NM Nasim M. Audiometric Technician > "the only issue that I had was , I printed my gift cards , at the store when there was a little amount of money left in it , the salesperson told me there is none , and I had to..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6561350) Tytianna M. Telephone Interviewer > "I like the way Guusto, is overall put together, when my supervisors, recognize me, fkr my work and effort, ots sent to me, so I can see it.." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7148062) João Paulo X. Paralegal > "Not being able to search vendors before deciding the amount is not great." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7151738) PS Phoebe S. Sales Connoisseur > "They have helped me foster and strengthen my relationships with my colleagues, raised my motivation levels, and provided me with an incentive to be a better team player." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7121793) KT Khushbu T. HR Manager > "Funding the account with a credit card has fees and we need to get finance and the Guusto team involved for other methods which can hinder for instant gifts giving." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6603384) MM Marko M. not applicable > "I personally prefer to use Amazon gift cards, so the redemption process is super quick, straightforward, and highly convenient for my needs." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7163828) DL Dale L. Manager > "One challenge has been that some merchants that were previously available for rewards are no longer accessible." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7164045) PG Pooja G. Insurance advisor > "In general, it feels like a practical, people-focused solution that does exactly what it’s meant to do: make recognition more frequent, accessible, and impactful." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143579) VR Verified Reviewer HR and Communications Coordinator > "There are not many things I dislike about Guusto, however I do wish that users could customize the design of the gift card on the free tier." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7010480) JM Josh M. Customer Service Support > "It removes the administrative burden of traditional recognition programs and puts meaningful rewards directly into the hands of our staff." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7165192) NM Nancy M. Developmental Support Worker > "The only thing I remember not liking was that I had to be on my work email one time when I was trying to redeem it. " [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7157274) JW Jennifer W. Environmental Services > "I use this site to claim gift cards from my employer when they reward me for doing great things." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7143736) CM Cal M. Associate Data Manager > "My only cons are very minor usability issues, such as the process of combining gift cards and having to manually mark as used." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6573323) JL Jayden L. VP of Accounting > "Guusto is an amazing platform to help recognize employee achievements and amazing people within our company!" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7122640) AL Alejandra L. Analyst > "Sometimes it's hard to tell if the options are applicable to where I live." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7131003) JP Johanne P. Assistant Account Manager > "I love that you can combine cards to increase the amount to be redeemed for a single purchase." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7174460) Raymond B. Process Engineer > "The mobile app can also have some technical difficulties to sign on." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7110880) AS Annie S. Customer > "It does a great job of customer appreciation by offering flexible options, being easy to set up and implement, and providing instant value and delivering their order!" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7155671) LL Lorena L. Senour EA > "The interfaces to send and to redeem the GUUSTO cards can be a bit cumbersome." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7055361) MZ Melissa Z. Personal support worker > "The app has been great as i enjoy being able to send thank you notes to my coworkers even when we are not on the same shift" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7176229) RB Roxy B. QMHP > "The economy is terrible and it would be nice if rewards could be redeemed for visa gift cards to be used on groceries or gas." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7059434) Janice H. Insurance Advisor > "It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7070111) VR Verified Reviewer Commercial Lines Manager > "Sometimes with small remaining balance just rendered not usable given." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7081606) AS Amy S. Marketing Manager > "It provides a convenient and efficient way to send gift cards, helping us enhance our relationships with guests and celebrate our team members in a meaningful way. Despite..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6587876) MM Marco M. Developer > "The only downside is that some smaller vendors are missing from the gift card selection, and the reporting tools could be more detailed." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6559563) TW Ty W. Personal Insurance Service Advisor Broker > "As an employee gaining recognition from the program, these gift cards are perfect and I love earning them. As a broker advertising these cards as incentive, they are a..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6640294) BJ Bianca J. Admin Aide > "The customization options may not be as extensive as some companies would like, which can hinder the important personal touch in employee recognition efforts." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6526522) Margaret M. Chief People and Experience Officer > "Guusto allows us to easily send digital gift cards to employees for various milestones, ensuring that everyone receives the same level of recognition, no matter where they are..." [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___6451142) MV Mark V. Assistant Production Manager > "that is a little inconvenient as i am working on the plant floor and would like to reward them on the spot" [See full review](https://www.capterra.com/p/186209/Guusto/#Capterra___7172749) [View Reviews](https://www.capterra.com/p/186209/Guusto/reviews/) SM Sean M. IT Administrator > "It does help with employee happiness and productivity by incentivizing people with free gifts for a job well..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627961) DH David H. Centralized Services > "No browser support, and it doesn't respect privacy / lots of tracking elements which is why I couldn't use it." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___7145807) CM Claire M. Philanthropy Coordinator > "My company paid for Matter for one calendar year with a focus on "Feedback Fridays" where we could write praise for..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484594) DH David H. Centralized Services > "It lowers morale knowing I had to choose between my own privacy and being able to share gratitude with my coworkers." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___7145807) DB David B. Inventory Manager > "As a remote worker who only gets to collaborate virtually it helps show appreciation for coworkers when it cannot be..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407) KD Kim D. Program Manager > "It was hard to get buy in from higher ups to use the system. And its not possible to edit the kudos if you forgot to..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621461) AG Akemi G. Product designer > "Our team uses it daily, and specially at Fridays, and I can say that it brought our remote team together and more..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621438) Amy H. Ops Director > "No one is going to log into a separate system to look at a feed, and while a written shout out is nice... if there's..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627781) AJ Asa J. Sales > "Did you give kudos on a daily or a weekly basis which motivates and can look the spirits of somebody who's done a..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656313) MS Matt S. Technician > "shouldn't my company be giving me this stuff so i can rep them? also, announcing you're changing the matter rewards..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487) DG Diego G. Billing representative > "It has revolutionized how my team manages projects and communicates effectively. Despite minor drawbacks, Matter..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746) NS Natalia S. Communications and Marketing Specialist > "I do not like the character limit on the entires because it can be difficult to express my full appreciation for my..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685) CM Chloe M. Change Management Consultant and Project Lead > "I like that we can take a moment to reflect on the moments of collaboration and positivity we had throughout the week..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6479724) CT Carly T. Corporate Relations > "Too many notifications received throughout the day on items I don’t need reminders" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621518) CJ Carol J. Century Club Customer Service Rep > "This platform allows us to show our appreciation to our co-worker and management staff for all the little things they..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316562) BB Brian B. SDR > "Gift card redemption process is a bit too complicated." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473824) ES Erin S. Customer Service Rep > "positive energy was used and an opportunity for people to share good things about their peers and for supervisors to..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629970) MH Matt H. CX and Customer Marketing Strategy Lead > "Over time it starts to lack of impact to provide feedback and alternatively to receive it if there is no benefit." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473925) AM Amelia M. Operations Manager > "It's a nice way to share feedback with team members, and it has encouraged more peer feedback than just manager..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621399) NJ Nick J. Program Ops Specialist > "The inability to add emojis within your kudos" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656118) AW Ashley W. Director of People, Operations and Culture > "Instead of waiting until end of year for bonuses, we are able to reward and recognize great work throughout the year." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627688) DN Dwifany N. Video Editor > "because I use slack for work, I sometimes find it difficult to find the chat room." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629236) DB David B. Inventory Manager > "It has made me more actively engaged in communicating my appreciation and gratitude toward coworkers who have made a..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407) KM Kristen M. Sr. Front End Developer > "I have image set to not display to avoid clutter in my workspaces, so I just seem spam from matter not in my channels." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316596) NS Natalia S. Communications and Marketing Specialist > "I like that we can customize our options as well to tailor great work appreciation." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685) VR Verified Reviewer Sr Director, Finance and Operations > "I have used similar platforms in the past, but many were cost prohibitive for a small company. " [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484661) VR Vlada R. Designer > "I also like the flexibility of splitting up the rewards and not having to use the full bank at once." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621650) DB DJ B. Inside sales > "I had some issues adding kudos the first time, couldn't find where to add them." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627945) FJ Faith J. Executive Assistant > "I like that other team members can show their appreciation to you, and vice versa, for not just big accomplishments,..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656408) DC Dragos C. Analyst > "Not good since my points are lost due to the vendor scamming me." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6466702) BL Brianne L. Purchasing and Logistics Specialist > "You get encouraged by your team and it helps to foster a positive family like work envoirnment." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649521) KL Kaman L. Chief of Staff, Global Data > "I can't really think of any really, perhaps the lack of font options?" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465475) JB Jordan B. Analyst II > "The fact it can be integrated with messaging apps like Slack is super convenient." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627761) SP Sarah P. VP of Ops > "Sometimes I feel like I have to provide praise that isn't warranted." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465619) EB Emily B. Chief Operating Officer > "I've loved using Matter to get my remote team to engage and give each other kudos." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627015) JF Jill F. Senior UX Architect > "There is a small bug that makes it a little tricky to assign a feedback category and then start typing the feedback..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334780) JM Juliet M. Executive Assistant > "I have had a great experience with matter, whether it's sharing positive feedback or getting to redeem coins to gift..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478615) DG Diego G. Billing representative > "Additionally, occasional glitches in the system's performance can disrupt workflow continuity." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746) NB Natausha B. claim Laison > "Allows colleagues to interact and award each other" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621432) LG Lexie G. Client Success Manager > "I do not like how difficult it is to customize." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649549) RI Rod I. Customer Support Specialist > "It gives the team a reason to communicate beyond just solving problems and show appreciation for good work." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169) NM Nicolas M. Logistics Specialist > "Sometimes the visa gift card does not work on every store" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188646) CJ Charlotte J. Executive Assistant > "We used Matter for around a year and it was great for our employee recognition - giving the team a chance to shout..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650) MS Matt S. Technician > "terrible. why would i spend points on company swag?" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487) RI Rod I. Customer Support Specialist > "Matter is a fun way to reward colleagues for good work. while the monetary value is not significant, "it is the..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169) ZD Zay D. Floor Manager > "The functionality of selecting is a bit wonky to me" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6326096) BN Britt N. Producer > "It really gives you a minute to be mindful and reflective, and acknowledge those coworkers that helped you that week." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473355) JU Jacinta U. Cyber security analyst > "I just don't like that it's a web application if it's a standalone app it would have been great" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6078621) CG Cristian G. Helpdesk engineer > "Engaging app that enhances the productivity by engaging the team" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627756) GS Gloria S. Complaint Resolutions Specialist > "It clogs up my notifications." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6140430) MM MARIA M. TELLER > "ANALITICS REPORTS were one of my favorite things, also earning prices was great." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473771) SB Simon B. Media Planner > "Hard to pinpoint any weaknesses in the service from a user perspective." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316669) OM Ollie M. Teller > "It helps to lose weight, keep you active, and help you sleep better." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484484) AK Anjesh K. Software Developer > "I don’t like the reminder messages in teams" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6062341) DW Dawn W. Product Director > "It's a great way to recognize co-workers for going over and beyond on projects." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621414) EC Elizabeth C. Medical Records > "The kudos don't replenish as fast as i would hope it would." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6119891) AB Ana B. Product Designer > "I enjoyed using Kudos with my colleagues because it fostered a positive and collaborative work environment." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465482) AP Alessandro P. SDET > "I think the message templates get a little old" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6193754) RC Ron C. Service Professional > "The simplicity in UI and navigation of the app" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649505) AT Adam T. Producer > "Too many notifications." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579) CJ Charlotte J. Executive Assistant > "Also, we found it really useful when announcing birthdays and anniversaries, setting reminders for the team to..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650) EV EVA V. Producer > "Some individuals may feel left out and sad.." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6120220) RR Rachel R. Recruiter > "It is a great way to develop camaraderie within our large team." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473125) AT Adam T. Producer > "I don't know how the rewards program works." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579) JMM Joseph Mario M. Data Analyst > "Automation of rewards, giving kudos to the team" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629488) Andrew S. DevOps engineer > "One downside I noticed was that the software can be slow at times, especially when uploading large files." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___4643880) SP Sarah P. VP of Ops > "I love the opportunity and the reminder to praise my teammates for their good work every week." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465619) MF Mark F. Data Professional > "Feedback survey software used in companies (if they use any at all) tends to be generic survey forms with freeform..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3035325) ST Steve T. QA Engineer > "I liked the ease of use(Kudos button is everywhere) and the prompts to remind you to Kudos." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621588) SC Sam C. Head Of Engineering > "The weekly MVP always feels broken - we can't work it out!" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188597) DG Diego G. Billing representative > "Additionally, the robust collaboration tools facilitate seamless communication and coordination within my team." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746) GM Genevieve M. Operations Manager > "The cost." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6200928) TO Toyin O. Programs Associate > "The reminder feature, it enables my team to not forget to drop a feedback on Friday feedback." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6080067) Shubham A. Associate Director > "Frequent notifications and reminders tend to frustrate many users, so much so many end up muting or removing the app..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3029581) BB Brian B. SDR > "Provides an easy way to reward colleagues for hard work." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473824) VR Verified Reviewer Senior Quality Engineer > "I didn't like that other people do not have a profile on Matter, I had to invite my colleagues and every time explain..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3038346) Clara Mae S. COO > "Employees love it and there are a lot of different USA options to choose from" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6628471) DC Danielle C. Associate Product Manager > "I find the homepage dashboard sometimes a bit aesthetically confusing to navigate between each person's feedback" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3028796) HM Hannah M. Office Manager > "We love that it gives employees to recognize each other as well as mangers an opportunity to recognize and shout-out..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6328797) SK Spencer K. Founder > "Some of the slack integrations were a bit clunky during onboarding." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3021895) [View Reviews](https://www.capterra.com/p/186291/Matter/reviews/) ## User interface 4.94 (3,745) [Matter](https://www.capterra.com/p/186291/Matter/) 4.62 (379) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important AI Copilot 150 Important AI/Machine Learning 120 Important Guusto Top features 29/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations - Workflow Automation [See all features](https://www.capterra.com/p/186209/Guusto/#features) Matter 26/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations - Workflow Automation [See all features](https://www.capterra.com/p/186291/Matter/#features) ### Recognition Guusto is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Employee RecognitionSoftware (2026)  Best Value Employee RecognitionSoftware (2025)  Best Value Employee RecognitionSoftware (2024)  Best Value Employee RecognitionSoftware (2023)  Best Value Employee RecognitionSoftware (2022)  Matter is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Guusto Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Matter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Guusto - By Guusto - Located in Canada - Founded in 2013 Matter - By Matter - Located in United States - Founded in 2017 ## Popular Comparisons [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,909)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129232-186209/Employee-Success-Platform-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Achievers](https://www.capterra.com/p/129232/Employee-Success-Platform/)[4.79 (2,909)](https://www.capterra.com/p/129232/Employee-Success-Platform/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/129232-186291/Employee-Success-Platform-vs-Matter) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/167264-186209/Vantage-Circle-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)[4.69 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/167264-186291/Vantage-Circle-vs-Matter) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,851)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/140428-186209/Awardco-Employee-Performance-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/125670-186291/Workhuman-vs-Matter) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (740)](https://www.capterra.com/p/170710/Bucketlist/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170710-186209/Bucketlist-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[4.87 (4,851)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/140428-186291/Awardco-Employee-Performance-vs-Matter) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Workhuman](https://www.capterra.com/p/125670/Workhuman/)[4.79 (2,161)](https://www.capterra.com/p/125670/Workhuman/reviews/) $4.8/month Price Contact vendor for pricing 4.9 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/125670-186209/Workhuman-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Bucketlist](https://www.capterra.com/p/170710/Bucketlist/)[4.91 (740)](https://www.capterra.com/p/170710/Bucketlist/reviews/) $1/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/170710-186291/Bucketlist-vs-Matter) [Guusto](https://www.capterra.com/p/186209/Guusto/)[4.94 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) $4.8/month Price $29/month 4.9 Features 4.5 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-186209/Connecteam-vs-Guusto) [Matter](https://www.capterra.com/p/186291/Matter/)[4.62 (379)](https://www.capterra.com/p/186291/Matter/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) $1/month Price $29/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-186291/Connecteam-vs-Matter)