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Matter vs ChatFox: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 31,172 reviews from Employee Recognition users.
% Fit
High performer
Feature ratings
Employee Reward Programs
4.7
Peer-to-Peer Recognition
4.7
Manager-to-Employee Recognition
4.7
Rewards Catalog
4.5
eCards
4.5
% Fit
Missing features
Not enough reviews
Feature ratings
Employee Reward Programs
--
Peer-to-Peer Recognition
--
Manager-to-Employee Recognition
--
Rewards Catalog
NA
eCards
NA
User satisfaction
4.6
User reviews376
Ease of use
4.7
Functionality
4.5
Value for money
4.5
Customer support
4.5
4.7
User reviews10
Ease of use
4.6
Functionality
4.5
Value for money
4.6
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜 ✅ Free Forever Plan ✅ Easy Setup ✅ No Credit Card Required

Founders, CEOs, and HR leaders

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Elvira L
Principal Ecologist
3.0

Elvira: Hi, I'm Elvira. I'm a principal ecologist. I rate Matter three out of five. For more reviews, please click below. We started using Matter at my company about 18 months ago to give and receive feedback. Yeah, we've been using it off and on since then. Matter was really useful for us in putting the spotlight on how important feedback is and continuous feedback. We found it really useful to prompt us to give the kind of feedback that people needed for the work that they were doing. The use of Matter went down over time because it was difficult to give really constructive feedback; it felt like when you were requested to give feedback that you really wanted to just concentrate on the positives, and after a while that's obviously nice but after awhile you really need that more I suppose deeper, constructive feedback.

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User interface
186291 video thumbnail}
1 Video
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186291
5 screenshots
203441
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
360 Degree Feedback
207
Important
AI/Machine Learning
388
Important

Matter

Top Features
26/35
  • AI/Machine Learning
  • Awards Management
  • Budget Control
  • Customizable Dashboard
  • Incentive Management
  • Leaderboards
  • Multi-Language
  • Ongoing Performance Tracking
  • Process/Workflow Automation
  • 360 Degree Feedback
  • Alerts/Notifications
  • API
  • Chat/Messaging
  • Commenting/Notes
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • eCards
  • Employee Profiles
  • Employee Reward Programs
  • Engagement Tracking
  • Gamification
  • Goal Management
  • Manager-to-Employee Recognition
  • Mobile Access
  • Nominations
  • Peer-to-Peer Recognition
  • Recognition Tracking
  • Reminders
  • Reporting/Analytics
  • Rewards Catalog
  • Single Sign On
  • Social Recognition
  • Surveys & Feedback
  • Third-Party Integrations
See All features
Hide Employee Recognition Software Features -

ChatFox

7/35
Show Employee Recognition Software Features +
Matter
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ChatFox
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Matter
  • By Matter
  • Located in United States
  • Founded in 2017
ChatFox
  • By ChatFox
  • Located in United States
  • Founded in 2019
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