Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Health care practices including dentists, chiropractors, integrated medical professionals, physical therapists, acupuncturists, and physicians.
TestDirectly serves patients, physicians, schools, organizations, and health agencies, connecting them with laboratories for direct-to-consumer (DTC) diagnostic testing and preventative screening.
I have greatly enjoyed this system especially considering our previous system was a disaster. We are pleased with all the staff we speak with and the help ( while frequent) is always very responsive.
It is offline with every update to the server and when this happens people are really relying on the texts and our missed appointment rate goes to 50.
I love everything about ZingIt but my favorite part is the ability to quickly and efficiently speak with patients and move around their appointment if needed.
When someone opts out through text message that doesn't say stop, I can be a day late removing them and they get a little upset.
And it runs seamlessly in the background without having to dedicated hours of time to it. Patient feedback has been amazing - they love the reminders and subtle automated check-ins.
When the patient replies cancel referring to their appointment, the software opts the patient out of the messaging automatically and it's difficult to opt them back in again.
Ease of use as well as the ability to communicate with patients. In addition the ability to generate positive reviews is great.
For some reason it stopped working with my other software.
One of the most important aspects to a company, in my opinion, is customer service & theirs is wonderful. They are easy to get ahold of and quick to respond which is very much appreciated.
My only frustration is making sure the lab you use, will work with this software or you will be doing multiple steps not otherwise necessary.
Wonderful platform which has secured significant laboratory business for our company by way of client customization.
I found TestDirectly to be a bit confusing when setting up a Provider build vs an Organization build.
I love that it is available for our patients to schedule themselves, it's very intuitive and rarely does someone need help getting on the schedule.
There really aren't many cons. Anytime I have had a problem or an idea, a quick check in with customer service and all was solved.
I like that they can pay online and save a step at the office as well. IF you are working with a lab that is integrated the flow is seamless and very hands off for the team.
Zingit
TestDirectly
Top FeaturesZingit
--
TestDirectly
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: