Zingit vs CheckinAsyst: Which is a better fit?

I have greatly enjoyed this system especially considering our previous system was a disaster. We are pleased with all the staff we speak with and the help ( while frequent) is always very responsive.

It is offline with every update to the server and when this happens people are really relying on the texts and our missed appointment rate goes to 50.

I love everything about ZingIt but my favorite part is the ability to quickly and efficiently speak with patients and move around their appointment if needed.

When someone opts out through text message that doesn't say stop, I can be a day late removing them and they get a little upset.

And it runs seamlessly in the background without having to dedicated hours of time to it. Patient feedback has been amazing - they love the reminders and subtle automated check-ins.

When the patient replies cancel referring to their appointment, the software opts the patient out of the messaging automatically and it's difficult to opt them back in again.

Ease of use as well as the ability to communicate with patients. In addition the ability to generate positive reviews is great.

For some reason it stopped working with my other software.

Excellent customer support, with a dedicated and responsive CSM. Seamless patient check-in process that has significantly reduced wait times.

I frequently run into the problem where a patient has made a payment and it is not entered in our EMR system so I have to double check with AccessmyIQ to look for any payments that have been missed.

We have had it for a couple years now and it’s been great for us. The clinical findings from questionnaires/assessments can transfer to the EMR and the Providers absolutely love it.

Waste of money as we have staff who can do the same things.

He has been highly responsive to our needs and concerns, and his recent onsite visit to our practice has been extremely helpful in ensuring we're making the most of the software's capabilities.

Our patients were hesitant at first because it was out of their "routine. These are regular patients and they are used to coming into the office and checking in the same way each time.

HealthAsyst has been great from a customizable standpoint. They have been really open to hearing new ideas and areas needing improved and have been responsive to implementing in upgrades.

It has cut down on paper usage, time spent scanning documents into the charts, time spent manually entering data into encounter notes, patient wait time, and the list goes on.