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Commercial service contractors (HVAC / Mechanical, Electrical, Plumbing, Refrigeration, Fire & Saftey) with 10+ technicians looking to GROW revenue, STREAMLINE business, and SUPERCHARGE their team.
Crane and Heavy Haul, Manufacturing, Facilities Management, Fleet, Oil & Gas, Construction, Asset Management, Food and Beverage, Pulp and Paper, Mining, Manufacturing, Lube Management
Definitely a good value - nice offerings at the right price. Great experiences with customer service.
For example, the inability to delete a job that's been created in error and the only option available is to cancel the job and leave it in the system.
There have been great improvements over the past year, and I appreciate all of the time and effort the team has put into these continuous improvement efforts.
So you would think after expressing all this the implementation manager would get some help. No, they let him squirm and struggle.
From the Beginning , Middle and Now they have the best and fastest customer service. Training and implementation with Colleen made what seemed impossible very possible and was a pleasure to work with.
I don't like the glitches, sometimes it will change what you enter or default to previous data.
The speed is amazing and the ability to get to the information you need is so easy because it can be found in many different ways.
I want to be able to change the colors to indicate different types or jobs/workorders. Same with the drop down from the jobs tab.
The ease of use and set up for this product was very simple. The Redlist staff is amazing to work with they are with you along the whole set up process for the organization.
They couldn't deliver on timelines or what we needed, so when we asked for half of our money back. Only half since we didn't even get to utilize the system, they said no.
The training team was great and did their best with the new system they were given to work with. It was not meant for heavy haul.
We are still building our program and working with a team at Redlist to fix problems we see.
Their customer support staff is top notch. I enjoyed my implementation team and the rep seemed to be available to help me and my team with everything we needed.
Sometimes editing/adding back end items seem difficult. There is always a way, but it doesn't seem that intuitive sometimes.
The way it closes any miscommunication between employees, supervisors and managers is fantastic. It allows for companies to have everyone on the same page while keeping everything efficient.
Prioritize real-user-identified key features according to your needs to find your best fit.
BuildOps
Redlist
Top FeaturesRedlist
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