Redlist vs Tractian: Which is a better fit?

The ease of use and set up for this product was very simple. The Redlist staff is amazing to work with they are with you along the whole set up process for the organization.

They couldn't deliver on timelines or what we needed, so when we asked for half of our money back. Only half since we didn't even get to utilize the system, they said no.

The training team was great and did their best with the new system they were given to work with. It was not meant for heavy haul.

We are still building our program and working with a team at Redlist to fix problems we see.

Their customer support staff is top notch. I enjoyed my implementation team and the rep seemed to be available to help me and my team with everything we needed.

Sometimes editing/adding back end items seem difficult. There is always a way, but it doesn't seem that intuitive sometimes.

The way it closes any miscommunication between employees, supervisors and managers is fantastic. It allows for companies to have everyone on the same page while keeping everything efficient.

Our experience with the company is excellent, whenever we need support, we have a quick response. Helping us maintain our assets.

The problems with Tractian are mostly related with the platform interface.

Their support is great, very helpful and accurate, they are really open for suggestions and customizations in the platform, they hear the clients.

The platform is a bit rigid, you can't see how the dashboards are generated, what is the background logic for it.

In general, my impression is Tractian is a great investment, mainly because the 24h monitoring and the focused diagnosis indicated by the insights.

Tractian - the best solution for Predictive Maintenance.