# Compare Notion vs Salesforce Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Notion and Salesforce Platform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/186596-268338/Notion-vs-App-Cloud

---

# Notion vs Salesforce Platform Features and Cost Comparison

Last updated May 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NotionSalesforce Platform2/4 selected

[Notion](https://www.capterra.com/p/186596/Notion/)[4.7 (2,731)](https://www.capterra.com/p/186596/Notion/reviews/)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

[## Notion](https://www.capterra.com/p/186596/Notion/)[4.7 (2,731)](https://www.capterra.com/p/186596/Notion/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [2,731 reviews](#user-reviews)

Positive

2,646

Neutral

68

Negative

17

[## Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.4

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [395 reviews](#user-reviews)

Positive

351

Neutral

32

Negative

12

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## Summary

* * *

Key features rated by users

Features selected based on 9,107 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.6

Commenting/Notes

4.6

Customizable Fields

4.5

Real-Time Data

NA

\--%Fit

Missing features

Feature ratings

Customizable Reports

NA

Task Management

4.3

Commenting/Notes

NA

Customizable Fields

4.4

Real-Time Data

NA

User satisfaction

User satisfaction

4.7

User reviews[2,731](https://www.capterra.com/p/186596/Notion/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.6

Customer support

4.4

User satisfaction

4.4

User reviews[395](https://www.capterra.com/p/268338/App-Cloud/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Notion is a tool for teams and companies that want a better way to manage knowledge, projects, documents, and collaboration. Individuals can also use the product for notes and organizing their lives.

Best for

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

## User reviews

Pros & cons

CQ

Connor Q.

IT Team Lead

> "It is ideal for project management and allows for a variety of views and filters, such as bullet points, kantan board, etc. As expected from task management solutions it allows..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7123895)

SP

Stephanie P.

American accent coach

> "I have found the addition of AI to the app to be kind of annoying, especially when a note-taking banner would automatically pop up every time I started a Zoom call or even made..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7104865)

AG

Ashleie G.

Maternal and child health systems analyst

> "I can create what works for my own personal workflow system and even link task to my calendar which helps with being a business owner, a research assistant, full time grad..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143535)

RV

Rakhi V.

QA Lead

> "Finally, maintaining a clean system requires discipline: without consistent templates and naming, it’s easy for information to become scattered across pages and databases,..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

VR

Verified Reviewer

Senior Lead Consultant

> "Its flexibility allows customization for various business and personal workflows, making it a valuable productivity tool. Although there can be a learning curve and occasional..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143649)

Jiahao H.

Deployment Strategist

> "Setting up effective workflows often requires significant customization, which can be time-consuming. As workspaces grow, performance can slow down, and finding information can..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7073224)

Marco C.

Pre Litigation Legal Assistant

> "It is an excellent application for achieving optimal collaborative work in large teams on complete cases, as it allows you to customize notes for a better visual and..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7070212)

VR

Verified Reviewer

Senior Project Specialist

> "Sometimes formatting (text modification and inserting images/videos on the Notion page) can be tricky for a new user (takes time to get used to using it)."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7089060)

MM

Matthew M.

Holistic Nutritionist

> "It works well for managing notes, projects, calendars, and workflows in a single platform, so you do not have to jump between multiple apps."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7136014)

SF

Sam F.

Chief Technology Officer

> "They really need to add much more advanced capabilities for the custom actions for the AI. As it stands right now, the abilities provided by the custom actions are very limited..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7125748)

Jiahao H.

Deployment Strategist

> "Creating and formatting documents is intuitive and efficient, and features like tables, databases, and strong search capabilities help keep information well organized and..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7073224)

RV

Rakhi V.

QA Lead

> "The permissions and sharing model can also be a bit confusing—especially when workspaces have many people—so it takes extra effort to ensure the right people have the right..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

CB

Christa B.

Security management

> "I love that I can have a "Tasks" database where one item is a simple checkbox, but clicking into it reveals a full project brief, a linked "Client" database entry, and an..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7069900)

ES

Ehsan S.

Production Manager

> "Permissions and complex databases are a headache to support, and big workspaces bog down, so new editors must be taught not to kill views or duplicate fields when deploying..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7007506)

RV

Rakhi V.

QA Lead

> "It’s become my primary workspace because it helps me keep everything organized in one place—notes, documentation, trackers, and plans—while still being flexible enough to adapt..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

VR

Verified Reviewer

Senior Risk Analyst

> "For example, I was working on a document and went to make an edit by an @name but rather than being able to edit the text by the @name, Notion kept pulling up the @name's..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7091312)

ST

Shirley T.

Professional Development Leader

> "Its open design concepts allow you to create and set up your tools in a layout that is based on your preferences and needs."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7059215)

VR

Verified Reviewer

Senior Lead Consultant

> "Performance may slow down with large databases or complex pages, and offline functionality can feel limited compared to some competitors."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143649)

RV

Rakhi V.

QA Lead

> "I love having everything in one place: all my notes, ideas, and work docs organized into separate workspaces with pages, folders, and databases."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

MARWA B.

Designer

> "It also depends on an internet connection most of the time, and performance can slow down when pages become large or complex."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7133229)

Yugma S.

Assay development and integration technician

> "It helps to organize information like manufacturing process notes, reagent details, and documentation in one place."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143941)

VR

Verified Reviewer

Prior Authorization Specialist

> "I just wish I could opt out of the AI aspect. While you can still use it for anything you can think of (work, school, and personal), I feel less secure with the AI hovering..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7108880)

MH

Musa H.

Project Coordinator

> "It lets me organize notes, tasks, and projects all in one place, and it works well for both personal use and collaboration."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7087122)

VR

Verified Reviewer

Prior Authorization Specialist

> "What I don’t like about notion is that it’s pivoted to AI, and I’m just trying to take notes on meetings and keep my tasks organized."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7108880)

VR

Verified Reviewer

Software Developer

> "Notion is a powerful productivity app if you need a highly configurable platform and have the time to customize it, but for larger teams or those who want to get up and running..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7116941)

VR

Verified Reviewer

art

> "Th platform is not as useful when is offline, it has a lot of difficulties when it manages large data."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7089261)

AD

Alex D.

Data Management

> "With features like real-time collaboration, cross-platform access, rich database views, and integration capabilities, Notion supports everything from simple to complex..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6849861)

Becky O.

NUTRITIONIST

> "I did not like how slow it was to load pages with heavy databases, which interrupted the normal workflow."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7086618)

NM

Natasha M.

Controller

> "That you can upload your docs and turn it into a pre-populated table, that quickly allows tasks, projects, etc to be sorted and assigned quickly."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6813468)

SC

Sebastian C.

IT Operations Technician

> "The premium version was a little polarizing to deal with as many blocked features would seem free but in actuality are not."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7088407)

EC

Emanuel C.

Author

> "I brought all of my creative work into one centralized place and as a result was better able to collaborate with my editors and researchers and better able to stayed on..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6807912)

IRA

Imogen R. A.

Digital Marketing Specialist

> "The mobile app is not quite as snappy as the desktop version, and real-time collaboration with very large files lagged on occasion."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6813302)

RV

Rakhi V.

QA Lead

> "It’s flexible enough to build anything from quick meeting notes to detailed documentation, checklists, and trackers, and it’s easy to keep things clean and searchable."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

VR

Verified Reviewer

SRE

> "Sometimes moving data from Notion to other place doesn't go smoothly (it doesn't look the same as it is on Notion)"

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143483)

AD

Alex D.

Data Management

> "Notion is a versatile all-in-one workspace that combines note-taking, task management, databases, and collaboration tools in a single platform."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6849861)

GS

Gareth S.

Area Inclusion Worker

> "Unfortunately the company I worked for decided to pivot away from it and I genuinely feel like it has increased the time I send each day on tasks that could be done by Notion."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7123014)

AO

Ayo O.

DevOps Support Engineer

> "Makes building notes, wikis, project boards, CRMs, to-do lists, content calendars, databases easy."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7049538)

AP

Abdiel P.

ait

> "Sometimes the buffering and slowness when people are using it at the same time gets a little congested."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7050119)

RV

Rakhi V.

QA Lead

> "The ability to link pages together and structure information in a way that matches how I think has been a huge productivity boost."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7120019)

TK

Terrywhite K.

Operations Manager

> "Sometimes loading of large databases resulted in perceptible delays, and loading of certain nested templates was not performed rapidly."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6840138)

Kelly M.

Owner

> "Everything feels effortless when using Notion and the learning curve for me was not long at all. Once I found my groove with the way it worked, I was creating my own Notebooks..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7111180)

AH

Andrew H.

Software Developer

> "The only issue is the AI: it is overdue, poor for searching and context."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7054007)

RnM

Ramón M.

Office Manager

> "Teams can work on the same pages in real time, share updates, and keep tasks organized in one place."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7113235)

VR

Verified Reviewer

Digital Philanthropy Caller

> "It took a while to get used to the variety of functions and the way that it all worked together so it was a bit tedious."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7044640)

JD

Jamal D.

PT

> "I use it for management of my 1-1 clients as a portal if you will and it helps organisation millions"

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7067714)

DI

Doga I.

Director

> "Clickable links don’t work, and images positions are not the same as on Notion when exported."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6818745)

VR

Verified Reviewer

Senior Risk Analyst

> "Notion has a lot of nice features in their documents like being able to convert lines to tables or checklists."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7091312)

ST

Shirley T.

Professional Development Leader

> "There is little that I dislike about Notion. If I have to name one, I would say that some of the templates available do have a cost associated with them."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7059215)

Marco C.

Pre Litigation Legal Assistant

> "It's an app that lets you keep your notes organized, with a high level of customization."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7070212)

RL

Rebecca L.

Insights Specialist

> "The few times that glitches occur and Notion will not work can be disastrous to daily productivity, as it would any time you rely too much on one single tool."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6867252)

SC

Sebastian C.

IT Operations Technician

> "Amazing do it all workspace for task management, team and project collaboration, note taking, and scheduling."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7088407)

ZM

Zal M.

Program Manager

> "Almost every platform or software we use is trying to push their AI solution, and it gets frustrating."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7142370)

SP

Stephanie P.

American accent coach

> "I love that I can use Notion for an incredibly wide variety of purposes, from basic note-taking to project management and website creation."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7104865)

VR

Verified Reviewer

Senior Risk Analyst

> "There are so many instances like this where I try and edit something but notion ends up pulling something else up."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7091312)

VR

Verified Reviewer

Senior Lead Consultant

> "The ability to centralize knowledge, tasks, and documentation significantly improves productivity for both personal and professional use."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7143649)

VR

Verified Reviewer

Customer Success Lead

> "Limited offline access and a less intuitive mobile app."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7124038)

MW

Mauricio W.

Senior Sales Executive at WhiteWater, Inc.

> "It works well for keeping notes, planning projects, and centralizing documentation in one place."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7108549)

MR

Mathieu R.

Programmeur Jouabilité

> "It’s not ideal for very structured project management on its own."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7066074)

RnM

Ramón M.

Office Manager

> "It’s a tool for organizing information, managing projects, and collaborating with teams in one place."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7113235)

BW

Bradley W.

Director

> "For very small businesses it’s somewhat cost prohibitive unless your business can make a saving elsewhere I.e. by not using o365."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7025471)

SC

Sebastian C.

IT Operations Technician

> "Overall a wonderful app/website for do it all workspace features that is limited by its AI integrated features and need for a premium model."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7088407)

SD

Stacie D.

Sales Coordinator

> "The worst part of notion is that there is no customer support for immediate assistance."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7106333)

SP

Stephanie P.

American accent coach

> "I also love how much you can do with it for free, and if you want increased file sizes (as I do for audio), it's only about $10 a month."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7104865)

VR

Verified Reviewer

Owner

> "It can feel overwhelming at first since important features like the database or advanced layouts were not fully intuitive."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6829752)

DV

David V.

Lead Developer

> "Helps me manage a team of developers, organize our SOPs and track projects. "

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7047877)

AK

Arshpreet K.

Assisttant Manager

> "Custom setup get tricky, export break layout, can't trust backup too much."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6814065)

Jiahao H.

Deployment Strategist

> "I love how easy it is to start a document, and the many keyboard shortcuts to format my document (e.g. bullets, numbers, etc)."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7073224)

KR

Kaja R.

Owner

> "Time management could be improved, more into Asana/Clickup philosophy. Since it does not work this way, I use other app to manage my tasks even though I thought Notion could be..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6491075)

KA

Kovidh A.

freelancer

> "Its mobile app ensures I can access my tasks on the go, while the collaboration feature allows me to share notes or project updates with peers."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6613955)

BW

Bradley W.

Director

> "The licensing model quickly becomes expensive as you invite more people to work within your workspace."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7025471)

VR

Verified Reviewer

Security Assessment engineer

> "The browser extension of notion is the one I like the most, I use to read blogs across different websites, to organize all of them under one place so that I can go back and..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6540628)

KT

Kerdjou T.

Founder

> "The AI is slow, and when used on pages with extensive data, it experiences severe latency, often freezing for several minutes."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6740346)

DC

Deborah C.

Content Creator

> "It's crazy flexible, so I can tailor it to whatever I need and create dashboards to track my stats. And the auto-alerts are a game-changer, they keep me on top of deadlines and..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6548354)

VR

Verified Reviewer

Software Developer

> "It can be challenging for new users to master without spending time on tutorials."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7116941)

VR

Verified Reviewer

DESIGNER

> "You can create your templates and add only what you need for each project, so you can easily organize everything well in one place and increase transparency across your team."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6464923)

RI

Robbie I.

Midweight Designer

> "Some of the more complex features within Notion can feel a touch hard to pick up, and resources to learn from are not made particularly clear from the get go — I think this has..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6529031)

MCS

Mahazi Christian S.

Notion review

> "The ability to interlink pages and databases makes organizing and accessing information seamless, while real-time collaboration features enable teams to work together..."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6619358)

CR

Chris R.

Chief Strategy Officer

> "Some of the navigation can be difficult, particularly if one is not well-versed in how pages and databases are structured at a deep level."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6565309)

JH

Jamie H.

Executive Vice President at FEVO

> "It’s very flexible and adapts easily to different use cases, from simple note-taking to more structured workflows."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___7126440)

VK

Vatsal K.

SDE Intern

> "Even though it works perfectly on my ipad and iphone, my mac's Notion occasionally starts bugging and their team does not respond properly."

[See full review](https://www.capterra.com/p/186596/Notion/#Capterra___6791596)

[View Reviews](https://www.capterra.com/p/186596/Notion/reviews/)

Dionne Joy M.

Service Hub Representative

> "You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702)

SK

Sagar K.

Sales Mangaer

> "Maybe it's just the provision for my firm, but I see too many frequent updates - and it sometimes messes with my work - wherein the..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7039628)

LB

Logan B.

Owner

> "Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7078533)

VR

Verified Reviewer

New Business Representative

> "A bit slow when loading reports as times and I also think it's a bit on the pricier side, but that is to be expected with a premium..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7056327)

JOIA W.

Owner - Licensed Advisor

> "The Salesforce Platform is highly valued for its user-friendly interface, extensive customization options, and integration capabilities."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7065480)

Gabriel K.

Senior Marketing and Communications Specialist

> "The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

DE

David E.

Maintenance tech

> "It isn't just a CRM; it is a comprehensive development environment that allows you to build virtually any business process from the..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7142381)

CG

Chelsea G.

Engagement Officer

> "It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340)

CG

Chelsea G.

Engagement Officer

> "Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340)

Dionne Joy M.

Service Hub Representative

> "The interface can feel overwhelming at first, especially for new users."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702)

YM

Yahya M.

Admin RD Consulting

> "This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7046681)

TE

Tina E.

Membership Manager

> "Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602)

MO

Makenna O.

Branch Office Administrator

> "It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469)

AG

Alyson G.

Director of FPA

> "The only thing I do not like is the integration with Google where you can only pull data every 4 hours, not continuously"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6724077)

VR

Verified Reviewer

Senior Manager, Information Technology

> "With Salesforce, we have a robust platform on which we can efficiently track the data and processes we need for any department."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561229)

Gabriel K.

Senior Marketing and Communications Specialist

> "Salesforce is not intuitive, and it is not lightweight."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

CB

Cameron B.

Sales Manager

> "The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561102)

LR

Lily R.

Director

> "Right now we cannot locate discount t details that are embedded within a task."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013)

VR

Verified Reviewer

Admin Consultant

> "He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7114902)

RT

Ruki T.

Sr. Sales Enablement Specialist

> "It's a bit clunky and reports can take a while to load, especially if it includes a great amount of data."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6754757)

TE

Tina E.

Membership Manager

> "We were able to track customer activity without having to check back with the legacy system."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602)

HR

Heather R.

Records Specialist

> "Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647765)

Brandon C.

Copywriter

> "It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385)

PL

Phillip L.

Demand Generation Manager

> "We have multiple products and use our salesforce in a complex way so the downside is there really isn't a great way to integrate leads..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486)

Gabriel K.

Senior Marketing and Communications Specialist

> "I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

TH

Tyler H.

Sales Manager

> "I could only think of one major issue I had with the product."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7055407)

CC

Cody C.

CSR

> "I have been using salesforce since 2019 and I have to say that this program is universal meaning you can have the same experience from..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6828534)

AS

Alex S.

Recruitment Sourcing Specialist

> "The cons about Salesforce was how difficult it was to navigate the UI."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972)

XL

Xiang L.

Director

> "We use Salesforce platform to realize the large data flow and communication across different departments."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647898)

RN

Ryan N.

Sales Executive

> "The cost of getting things set up the way you want them is large from both a time and monetary perspective"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6299518)

KU

KARINA U.

SDR

> "We can easily organize tasks, set deadlines, and prioritize activities with just a few taps."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6414034)

ET

Erin T.

Sales Enablement

> "The drag and drop feature is touchy when it comes to building reports and editing the field order in the filter section."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5095454)

Keplet S.

Salesforce Consultant

> "Regular updates and new features demonstrate Salesforce's commitment to innovation, ensuring the platform evolves with changing needs."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034)

VR

Verified Reviewer

Technical Support Engineer

> "It can be costly if you don't have an admin in house, or if you have a very complex business process you want to model in Salesforce."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4954831)

Kenidra S.

Content Moderator

> "Using Salesforce to multitask while on a call was overall the best customer relations management app."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6874159)

HG

Henry G.

CFO

> "A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6223506)

VR

Verified Reviewer

Account Executive

> "It's also great for development as it helps me learn."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7063371)

EE

Ethan E.

Business Operations

> "Backend set up an sometimes be somewhat clunky to use."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

Brandon C.

Copywriter

> "My favorite part about SalesForce was how detailed the tracking was."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385)

LF

Laura F.

Executive Director

> "Sometimes it is difficult to get good reporting and dashboards set up and we need the assistance of SF trained specialists to surveil..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935)

RH

Richelle H.

Proposal Project Manager

> "Salesforce makes staying on track with client follow up extremely efficient and seamless!"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6835407)

VR

Verified Reviewer

Business Consultant

> "I found merging contacts and tickets a bit tricky on salesforce"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4983591)

SM

Sean M.

Marketing Manager

> "Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying business..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

CT

Chetan T.

Director, customer experience

> "There has been a good effort with the "Lightning" interface for Salesforce, however given the nature of the platform it becomes tedious..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3734131)

OF

Osman F.

Marketing Support Manager

> "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430)

PD

Pam D.

Associate Dean

> "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. "

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878)

SM

Sean M.

Marketing Manager

> "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

VR

Verified Reviewer

CEO

> "It was too expensive to make automation and further development of the platform."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124582)

AM

Alan M.

Business Development Executive

> "Easy to monitor progress with prospects on salesforce and links well to other tools like Ringover."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6794069)

LA

Lisa A.

Company Director

> "The price is the main aspect of Salesforce that I find objectionable. Because it is fairly expensive and every additional license that..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3838171)

AM

ANDREW M.

Contractor

> "From the development and continual advances to the ease of use."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7121872)

EC

Ethan C.

Senior Accountant

> "The learning curve is kind of big and it's a bit overwhelming at first."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6139320)

NB

Nathan B.

Systems Admin

> "Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. "

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6633549)

GS

Grace S.

L&D Specialist

> "It can become a complicated admin mess."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5047895)

Keplet S.

Salesforce Consultant

> "Performance is generally reliable, with minimal downtime, although peak times can sometimes cause slowdowns."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034)

CM

Christian M.

Agency Producer

> "More bugs then features."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449)

SM

Sean M.

Marketing Manager

> "Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process,..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

CM

Christian M.

Agency Producer

> "I feel really bad for the developers who had to put their name on this app."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449)

AT

Adrianna T.

Operations

> "The variety and customization available for a complete CRM experience."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6566115)

Megan B.

Client Experience Process Coordinator

> "The deployment process has been a bit difficult because of migrating files over from our previous application"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3572892)

LR

Lily R.

Director

> "I’m looking forward to continuing to build out more for the purposes of serving additional stakeholders."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013)

VR

Verified Reviewer

Church Network Coordinator

> "There can sometimes be glitches especially with third party integration."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169)

EE

Ethan E.

Business Operations

> "How it has helped us with organising the delivery portion of the business."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

VR

Verified Reviewer

Technical Consultant

> "It also isn't an out-of-the-box solution and requires an investment of time and money to get built."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3762155)

LF

Laura F.

Executive Director

> "We are deeply thankful to Salesforce generosity in providing a free platform to nonprofits in shaping the organization of data..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935)

EU

Eduardo U.

Marketing Operations Manager

> "SalesForce interface can be rather obtuse, and UI is not that friendly."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801)

PL

Phillip L.

Demand Generation Manager

> "It clearly services the needs of the sales team and I am able to adapt our marketing campaigns to fit into our complex system."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486)

TW

Troy W.

Software Engineer

> "The main issues are ones that you'll encounter on any Web Application, it's just the give and take of having it be a web application..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___2856014)

MHS

Mohammed Hareez S.

Human Resource

> "And the most I like about Salesforce platformers is easy to track notes for the customers"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6757644)

Tiago O.

Field Engineer

> "Some users have found the platform to be somewhat expensive, particularly for smaller businesses or startups."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4675143)

EE

Ethan E.

Business Operations

> "Salesforce is the best in class for the problems it solves for business."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

BP

Binu P.

Financial Accountant

> "Connectivity to ERP was limited, i lost this due to contract cancellation"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3774080)

IL

Ira L.

Account Manager

> "Web interface, ease of access, feels like from any device."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6859220)

JS

Jordan S.

Bdm

> "I don't like the set up"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848533)

NM

Nikki M.

HR Manager

> "My experience has been using Salesforce for tracking, and it is appreciated!"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6752835)

SG

Salvador G.

Proyect Manager Team Lead

> "Also having the classic / lightning both available is a bit annoying to troubleshoot."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3831493)

CS

Courtney S.

Office Manager and Teacher

> "We will definitely continue to use the Salesforce Platform as it has enhanced our lead management and provided us with more efficient..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124457)

AW

Austin W.

Account Executive

> "The tasks can get lost in the busyness of the platform."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3677458)

AS

Alex S.

Recruitment Sourcing Specialist

> "What I liked most about Salesforce was how easy it was to integrate with other applications that my company uses."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972)

Ada B.

Cyber Anayst

> "You have to buy additional features and sometime the tool is slow"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4151384)

[View Reviews](https://www.capterra.com/p/268338/App-Cloud/reviews/)

## User interface

[Notion](https://www.capterra.com/p/186596/Notion/)

4.72 (2,731)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

4.37 (395)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Notion

Top features

25/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/186596/Notion/#features)

Salesforce Platform

15/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/268338/App-Cloud/#features)

### Recognition

Notion is recognized as a top-rated tool in 5 Capterra Shortlist reports

Salesforce Platform is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Notion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Salesforce Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Notion

-   By Notion Labs
-   Located in United States
-   Founded in 2013

Salesforce Platform

-   By Salesforce
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[Notion](https://www.capterra.com/p/186596/Notion/)[4.72 (2,731)](https://www.capterra.com/p/186596/Notion/reviews/)

vs

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$5/month

4.6

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4.3

4.4

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[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

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[Notion](https://www.capterra.com/p/186596/Notion/)[4.72 (2,731)](https://www.capterra.com/p/186596/Notion/reviews/)

vs

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4.4

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[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

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4.6

4.0

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[Notion](https://www.capterra.com/p/186596/Notion/)[4.72 (2,731)](https://www.capterra.com/p/186596/Notion/reviews/)

vs

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4.4

Ease of Use

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[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

[Zapier](https://www.capterra.com/p/130182/Zapier/)[4.66 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

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Price

$29.99/month

4.4

Features

4.6

4.0

Ease of Use

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[Notion](https://www.capterra.com/p/186596/Notion/)[4.72 (2,731)](https://www.capterra.com/p/186596/Notion/reviews/)

vs

[Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)[4.56 (3,064)](https://www.capterra.com/p/227173/Wunderlist/reviews/)

$12/month

Price

Contact vendor for pricing

4.6

Features

4.3

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/186596-227173/Notion-vs-Wunderlist)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

$25/month

Price

$9/month

4.4

Features

4.5

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-268338/monday-com-vs-App-Cloud)

[Notion](https://www.capterra.com/p/186596/Notion/)[4.72 (2,731)](https://www.capterra.com/p/186596/Notion/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

$12/month

Price

$9/month

4.6

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-186596/monday-com-vs-Notion)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,567)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$25/month

Price

$10.99/month

4.4

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/184581-268338/Asana-PM-vs-App-Cloud)

[Notion](https://www.capterra.com/p/186596/Notion/)[4.72 (2,731)](https://www.capterra.com/p/186596/Notion/reviews/)

vs

[Any.do](https://www.capterra.com/p/173614/Any-do/)[4.71 (923)](https://www.capterra.com/p/173614/Any-do/reviews/)

$12/month

Price

$4.99/month

4.6

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/173614-186596/Any-do-vs-Notion)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (395)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,592)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$25/month

Price

$800/year

4.4

Features

4.6

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/186749-268338/TaxDome-vs-App-Cloud)