HammerTech vs Stems: Which is a better fit?

They are a great group of folks that truly care about fostering partnerships with their customers and deliver a good software to solve our Orientation Issues.

On some occasions it connection is lost all informant is lost. If configured information is not up dated it can prevent certain actions from completing eg.

Mark M

OHS Manager

Their customer support is fantastic too and they are very keen to better their product and tailor it to their clients' needs.

Using the web platform in the field is terrible. App logs out so frequently thoughout the day that makes it conbersome to use.

Great software, working closely with contractors for improvement will make it even better.

The only Con has been the inability to access the system in remote regional areas.

Its easy to use once you have familiarised yourself with the system and when we have required support the Hammertech team have been excellent to deal with assisting us with any queeries.

Uploading documents, photos can be somewhat confusing for new users.

Quite user friendly, logical, great support guides, ease of flow between sections, customizable and opportunity for development.

I have a personal frustration because the platform is paid per user we have limited users on the program so I do have to double up a lot of my work so that other parts of the business can get a copy.

The auditor loves how we can just bring up all incidents, the investigations and the outcomes/actions from them and it helps us manage our ISO accreditations.

Errors in apps during the roll out of Comply One.

This is a great product for any business to have. Take the time to set it up correctly and the benefits will role from there.

Sometimes there is a lot of information to upload when an injury first takes place. The option to do a bulk upload would assist greatly.

Great customer service, great value for money, customisable, good reports.

A user level interface to import data from other data bases is missing.