Dendi LIS vs Clustermarket: Which is a better fit?

I like the flexibility of the product, the speed of the site, and the excellent and super responsive customer service from the Dendi team.

I am currently utilizing Dendi to streamline and automated reports such as Sample volume, sales commission, charges, expected reimbursements, affidavits, among other dashboard alike quick steps.

They are always quick to respond when an issue arises and love to hear feedback from their users that can help improve their product. The service they provide is top tier.

Since they move so quickly, it can be hard to keep up with at times.

The Dendi team has been wonderful to work with. They are super responsive and listen carefully to our requirements.

Cynthia C

Research Analyst

This is a fairly new ("cutting edge") product, so some people were resistant to change. Also, not every feature is as fleshed-out since it's so new.

We are also excited to see additional functionality like integration with lab instruments and other software which will help us scale workflow more efficiently in terms of both time and money.

Switching from a different vendor may be tough, due to the workflow updates.

I am so grateful that you provide your product to places like ours. In addition, your customer support is excellent.

It appears a weird message (saying that I should do that alteration in a specific time) and it prevents me from changing it. Little emphasis in the marketplace.

So far so good - we have been pleased with how quickly we have been able to integrate the platform into our labs and it has met all our needs so far.

The inability to download user lists (with contact details) makes maintaining an emergency contact list a bit tricky.

Clustermarket is a great tool and the customer support is amazing. A really useful ally for any lab.

Can't change the fact that I get an email for every single one of those bookings, which is annoying and not needed.

Using Bookkit has been a great success; both from the operators and user perspective. The benefits have been seen by all.

Currently users have been block booking for the whole week but then that all falls under "one" booking even if it is across multiple days.