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Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.
I have only used the transcripts on a free trial and they are pretty good, they save me a ton of time even if they aren't very accurate (in spanish).
And do not know it too well. What is worse, their pronounciation is not the "original" one.
Great program, very useful and helpful in transcribing interviews. Saves some time, yet less than I was hoping for.
That results in still tedious long work to adjust the automatically transcribed conversations. I was a little bit disappointed by the amount of work it still is to work out the interviews.
It is very user friendly, great graphics, great that you can see the shortcuts at any moment. Helpful in analyzing long interviews.
The price you have to pay, it is too expensive for a student.
Perfect to transcript interviews. It is sooo quick and i am very happy to get to know this tool from a friend.
Speech to text : 1 mistake out of 10 words. Not possible to improve subtitle format.
Great interface and really easy to produce good looking reports. Excellent customer service - quick, accurate and helpful.
However, I was very disillusioned with this when I saw the summaries it put together were just a sentence or two long, with a link to the Fathom recording.
I love the seamless interface to have it join meetings, and then the little widget that allows you to mark important things in the meeting is a total game-changer for my sales calls.
The interface for my library of recorders is not well organized, and hard to add labels, utilize folders and not have the thumbnails show up.
My overall experience has been superior to any tool that I’ve used. Customer service is very important to me and they are absolutely amazing as well.
Occasionally it gets spellings wrong, or mishears words. But I can still work it out, I was there.
I also love how I can easily share the videos with prospects. The integrations with HubSpot and Zoom have also been a huge help.
I accidentally turned Fathom off once I had started a meeting and couldn't find a way to quickly turn it back on.
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