# Compare Proliant vs SurePayroll 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Proliant and SurePayroll based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/187093-225706/Proliant-vs-SurePayroll

---

# Proliant vs SurePayroll Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ProliantSurePayroll2/4 selected

[Proliant](https://www.capterra.com/p/187093/Proliant/)[4.5 (333)](https://www.capterra.com/p/187093/Proliant/reviews/)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

[## Proliant](https://www.capterra.com/p/187093/Proliant/)[4.5 (333)](https://www.capterra.com/p/187093/Proliant/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

Based on [333 reviews](#user-reviews)

Positive

298

Neutral

28

Negative

7

[## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

JA

Based on [305 reviews](#user-reviews)

Positive

241

Neutral

18

Negative

46

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 28,367 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Payroll Management

4.6

Direct Deposit

4.9

Tax Compliance

4.7

W-2 Preparation

4.8

Tax Calculation

NA

82%Fit

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

4.8

Tax Compliance

4.3

W-2 Preparation

4.8

Tax Calculation

5.0

User satisfaction

User satisfaction

4.5

User reviews[333](https://www.capterra.com/p/187093/Proliant/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.5

Customer support

4.5

User satisfaction

4.2

User reviews[305](https://www.capterra.com/p/225706/SurePayroll/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

We provide services for 5,000+ customers across the US in various industries, with over 75% of our client base in Restaurants, Hospitality, Staffing, Healthcare, Manufacturing, and Transportation.

Best for

SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants.

## User reviews

Pros & cons

VR

Verified Reviewer

Senior Account Executive

> "Overall, proliant delivers solid performance and support, though setup can be tricky for complex setups"

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___7011428)

GD

Gregory D.

HR Manager

> "The reports were very complicated to figure out and the process to run them wasn't very user friendly."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___7032879)

GD

Gregory D.

HR Manager

> "Running bi-weekly payroll was very simple and easy, much easier than on ADP."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___7032879)

AW

Amanda W.

HR Director

> "The system should be able to see the pay rate and DOH is effective 5/16 and know this employee would not get a check for the 1st..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4813482)

MM

Matt M.

VP of MarComm

> "I was excited for to be able to send all employees text messages, push notifications, and emails all at once for internal..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4817121)

JC

Jenna C.

Human Resources Assistant

> "Reports in my opinion could use some improvement; some types of reports are not able to be run in Proliant and it causes a..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4813438)

LH

Liz H.

Senior Accountant

> "The support from the ProLiant team is great. "

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___6878310)

CT

Crystal T.

Payroll Manager

> "Your inability to handle insurance for our benefit class 1 employees is bothersome making more pressure on me to ensure all..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627335)

GD

Gregory D.

HR Manager

> "Very good and very responsive customer service."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___7032879)

MM

Matt M.

VP of MarComm

> "There is a disconnect between sales and operations."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4817121)

Domingo Antonio A.

University average technician

> "Since we implemented your software, we have noticed a great improvement in the management of our payroll and human resources."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4807524)

DB

Dana B.

CFO

> "the way you read how much time off some one has left and how you put in for future and years and it does not calculate correctly..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4681362)

Adel A.

Owner

> "Overall, Proliant has been of great help to my business as I can focus on doing my job knowing they're taking care of the..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4813647)

MM

Matt M.

VP of MarComm

> "We had to escalate multiple times before things started getting done."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4817121)

VR

Verified Reviewer

Executive Director

> "We most like the efficiencies Proliant provies for Payroll Processing, PTO tracking and W-2 processing"

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627602)

BH

Bonnie H.

Board Chair

> "Had some difficulty getting customer service from our previous account manager."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4813461)

SK

Shirley K.

Business Administrator

> "I like the ease of use and process flows i.e., benefits enrollments feed over to payroll."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4813774)

AF

Alyssa F.

Legal Billing Assistant

> "It does occasionally glitch, I have been kicked out right after logging in which is annoying when trying to clock in but that..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4217749)

CT

Caleb T.

Data Analyst

> "The software has transformed the way I manage HR and payroll tasks, making everything seamless and easily accessible."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627264)

CM

Craig M.

Administrator

> "Reporting can be buggy and hard to create or find the report that has the information needed"

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4628447)

Parker H.

Office Manager

> "No matter what size of the company, with tools such as Proliant, any company can offer benefits to employees that compare to the..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627778)

PL

Phil L.

COO

> "Variable payees on payroll can be tough to manage occasionally (we have a 1099 payroll that runs once monthly, and the payees..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3183682)

LL

Lindsey L.

Director of HR

> "I love that it can store all of my documents (Ids/certifications etc) all in the same location."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4635426)

JP

Janine P.

Owner/HR

> "We are not able to grab time in Excel format without a lot of steps. "

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4628245)

BC

Barbara C.

Senior Accountant

> "Overall, I have enjoyed working with Proliant and learning how to accomplish tasks with the existing setup."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4817623)

SA

Shari A.

Controller

> "Our previous provider lacked key features that Proliant has: Mobile app, PTO tracking, GL coding for reporting"

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3183469)

NH

Nicole H.

HR PR

> "The ease of the online database, ESS, onboarding, payroll processing"

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4813475)

SU

Sarah U.

Sr. Manager, People Operations

> "Customer service is number 1. If I am unable to ask questions, it is difficult for me to continue."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627310)

Niki V.

HR Manager

> "Proliant has been great for integrating with our benefit company, and has helped us with many other tasks that we were handling..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4472947)

KJ

Karen J.

HR Manager

> "I have trouble sometimes with the effective dating of records, because our company does payroll in arrears and it can be..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3175848)

JC

Jenna C.

Human Resources Assistant

> "The support contacts are easy to get a hold of and respond in a timely manner."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4813438)

BC

Barbara C.

Senior Accountant

> "It's not as user-friendly as it should be."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4817623)

CM

Craig M.

Administrator

> "Complete package solution to manage human resource and payroll in one location"

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4628447)

SS

Serena S.

VP Human Resources

> "Time/Attendance seems complicated at times and does not give all the reporting I need."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4635401)

VR

Verified Reviewer

IT Operations Technician

> "It reports details accurately, securely and in an easy to understand fashion."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4848313)

VR

Verified Reviewer

Business Operations Support Specialist

> "Lack of experience is hindering my ability to use all aspects of the Proliant software and platform."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627421)

JJ

Jennifer J.

Partner

> "Some of my favorite features: robust reporting, "Notifications" (we can use Proliant like an intra-web), availability of online..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3176511)

SK

Shirlene K.

General Manager

> "the help feature is not able to print out a manual for a specific task - unless I am not knowledgeable on where to print a manual"

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3183535)

JW

Josh W.

President and Founder

> "Proliant's personalized customer service sets them far apart from other payroll services and has earned them a loyal customer."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627607)

DL

Donna L.

Accounting Manager

> "Much of the maintenance is not available to the administrator and you have to rely of support to update your tables for payroll..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3175891)

Adel A.

Owner

> "They are extremely helpful any time I have to call them with questions or concerns."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4813647)

JB

John B.

HR Consultant

> "Other systems I have used do not respond promptly and are much less helpful when they do respond."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4635737)

CC

Carol C.

HR Director

> "I was able to integrate online onboarding, WOTC screening, and payroll in one vendor. Before we had 3 different vendors."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3183510)

KD

Kassandra D.

Payroll Specialist

> "We just added a new scheduling software that best fit our needs, they were terrible to work with."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627284)

JS

Jennifer S.

Regional Manager

> "I really like that we have a simple kiosk for our staff to clock in and that they are able to manage their accounts with out..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3183965)

JP

Janine P.

Owner/HR

> "Something is not compatible with our basic Microsoft systems. "

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4628245)

KD

Kassandra D.

Payroll Specialist

> "The customer service is top notch. Whenever we need help with something I can always count on \[sensitive content hidden\]..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627284)

KB

Kelly B.

Owner

> "There is absolutely no reasoning with \[sensitive content hidden\]. "

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___6061467)

LW

LauriAnn W.

HR Coordinator

> "I love on the Adminstrator side the ability to use the Notification feature to communicate important information to the entire..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3191917)

HM

Hayley M.

Human Resource Manager

> "What I have a problem with is the Payroll Manager's you get assigned to you could improve."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627352)

KJ

Kimberly J.

Administrative/ Owner

> "The benefit of using Proliant is that it streamlines our payroll processing and it's nice to have checks and balances in place."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3183393)

AB

Austin B.

Dir. of H.R. & Admin.

> "The training documents are not helpful at all because these are not configured for our particular setup, especially as it..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3192011)

Ayush B.

Talent Acquisition Specialist

> "The application tracking and benefits management programmes are very appealing to me."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4538152)

JL

Jake L.

Market President

> "Anytime we call and leave a message we never get a response."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4628835)

TV

Thomas V.

Managing Member

> "The customer service element of this system is what makes this software work. Whenever I have an issue, my service..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3194577)

JL

Jake L.

Market President

> "We’ve been through 3 or 4 different account reps since I can remember, our newest has been a terrible experience."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4628835)

JW

Josh W.

President and Founder

> "Over the years, Proliant has grown with my company where it was only 1 other employee to more than a dozen today."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627607)

KK

Kristin K.

VP Human Resources

> "It often seems our dedicated account representatives are overwhelmed with other clients, as I often have to make several..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3191882)

BD

Brandy D.

Office Manager

> "Excellent service easy to use."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4813387)

CB

Christine B.

COO

> "The PTO tracking is inaccurate, the clocking in and out is a pain and the platform is difficult to navigate."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3192313)

BH

Bonnie H.

Board Chair

> "Easy to use once I was up to speed ."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4813461)

LW

LauriAnn W.

HR Coordinator

> "Cons: Proliant and Time and Labor do not sync properly, Time and Labor is a whole nighmare itself and you can never get help in..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3191917)

BD

Brandy D.

Office Manager

> "Fast responses easy to use."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4813387)

AM

Amy M.

Payroll

> "sometimes there are technical issues that set me back at work"

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627804)

KB

Kelly B.

Owner

> "Overall, easy to use platform."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___6061467)

ED

Elizabeth D.

Fiscal Officer

> "We had some trouble with some items that were setup incorrectly on the time and attendance side from the get go, but those were..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3183487)

KB

Kelly B.

Owner

> "The price was fair and their platform was user friendly."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___6061467)

JD

Jennifer D.

HR Manager

> "I still struggle with Reporting and finding or customizing reports to the content and format I need."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3183733)

JL

Jake L.

Market President

> "We’ve had two successful trainings when adding new products to our lineup."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4628835)

RB

Robin B.

HR Manager

> "timekeeping feature goes down every time an upgrade is performed which is very frustrating to me and to the employees"

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3183431)

NL

Nancy L.

HR/Payroll Administrator

> "The way the business is benefited by using Proliant, is the ability to run reports to answer questions when needed. "

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3175833)

KK

Kaylynn K.

Implementation Specialist

> "I am also disappointed we cannot draw funds from different checking accounts based on labor distribution."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3191876)

Niki V.

HR Manager

> "Things like payroll go very smoothly for us, and most day-to-day things flow smoothly."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4472947)

MJ

Mark J.

President

> "The Password Update feature is a bit of overkill, having to update a password every 60 days."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3191851)

VO

Veronica O.

Accountant

> "There are resources and training links to help you navigate the software and the support team is amazing in helping you..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3176020)

ES

Emily S.

Total Rewards Specialist

> "Termination process is not user friendly with payroll"

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___4627333)

BR

Beth R.

Business Manager

> "It has created efficiencies in hiring, payroll processing and time sheet management."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3175995)

KK

Kaylynn K.

Implementation Specialist

> "Importing/Exporting data is not intuitive; the "mapping" process is overly complicated."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3191876)

JS

Jann S.

Director of Operations

> "The Proliant set up team worked with us to track both grants and activities, which makes payroll accounting much easier."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3175849)

KC

Kate C.

Chief

> "Holidays and leave balances are hard to set(?) - were not functional for few few years - could be set up wrong by other..."

[See full review](https://www.capterra.com/p/187093/Proliant/#Capterra___3184308)

[View Reviews](https://www.capterra.com/p/187093/Proliant/reviews/)

JA

JANINE A.

Business Owner

> "SurePayroll makes payroll and managing employees a breeze!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

AH

Allison H.

Operations Manager and HR

> "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit,..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

JA

JANINE A.

Business Owner

> "The customer support is stellar compared to other companies I have worked with, not to mention it being a..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403)

RK

Robert K.

Manager

> "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

TK

Terri K.

Owner

> "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967)

JL

Josephine L.

Regional Manager

> "We asked about adding time tracking and never received the steps for how to get it up and running at our..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531)

KF

Kennedy F.

Speech Language Pathologist

> "I like that I get notifications easily to by email when I am being paid."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RK

Robert K.

Manager

> "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

AH

Allison H.

Operations Manager and HR

> "They provide good support!"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054)

RK

Robert K.

Manager

> "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

JKA

Ja Keya A.

Manager

> "The fact that they help with tax filling is definitely a plus."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

RD

Robert D.

Sports Director

> "It wasn't the easiest system to use when it can to paying employees. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Kennedy F.

Speech Language Pathologist

> "I also love the simplicity of checking my paystubs."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

RD

Robert D.

Sports Director

> "The customer service wasn't the best either."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719)

KF

Katie F.

Owner

> "The process to submitting payroll is quick and simple."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

JKA

Ja Keya A.

Manager

> "The customer service took a long time to reply"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421)

JP

Joseph P.

Principal

> "There are tons of features that I don't even use but it could handle much larger and complex organizations..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

BG

Brad G.

Network Administrator

> "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for paying..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646)

KF

Kennedy F.

Speech Language Pathologist

> "Everything is listed in a way that is easy to understand."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819)

JQ

Jorge Q.

Owner

> "Disappointing, not a full-service provider, nickel and dime you."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713)

JC

Jean C.

Owner

> "This service I can provide using SURE payroll platform without breaking the client's bank."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RK

Robert K.

Manager

> "They did not want us to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089)

CB

Charlotte B.

Business Manager

> "The set up process is easier than some because there is a dedicated person who helps you set up a company..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359)

WR

Wayne R.

CEO

> "I found that I did not need it after one month and tried to cancel it but found several months later that I..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998)

KF

Katie F.

Owner

> "I am very pleased with SurePayroll because it is user friendly."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318)

VR

Verified Reviewer

CEO

> "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564)

SK

Soyeon K.

CEO

> "When I was not sure which option was right for me the customer support was super helpful in making decisions"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703)

MS

Maria S.

COO

> "I did all the address changes with the govt and it never showed up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493)

SK

Sugi K.

vocational rehabilitation couselor

> "I liked the promotion regarding getting free first month but there after, rates went up and up."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

DC

David C.

Admin

> "My employees have said that the self service portal was difficult to navigate."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606)

SN

Shawn N.

Operations Manager

> "It also helps that we very rarely need any customer service assistance."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

AS

Acea S.

Owner

> "They will say if you close the account you will not be charged every month but they still do. If there are..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

MB

Mark B.

Owner

> "It only takes 5 minutes/week to process payroll, super easy"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458)

SK

Sugi K.

vocational rehabilitation couselor

> "A little frustrated with getting transferred from one customer service rep to another."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013)

JC

Jean C.

Owner

> "The pricing is important to a small business and I like the low monthly cost. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501)

RF

Robert F.

Agent

> "Ask for referrals way too much."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714)

MD

Maria D.

Treasurer

> "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456)

LW

Laura W.

Owner

> "Least 40 characters to finish this review so this is what I think is dumb."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712)

RA

Rebekah A.

Owner

> "The dashboard offers a wide range of useful information. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097)

Tiffani Z.

Director Of Operations

> "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668)

MO

Matthew O.

Household Employer

> "Very helpful customer success team that called and walked me through the entire setup."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499)

CH

Carol H.

CEO

> "Not extremely user friendly for someone who is not always in front of the computer."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619)

DM

Dylan M.

Owner

> "Most affordable, simple solution in an overcrowded, expensive industry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678)

RR

Raymundo R.

IT Manager

> "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

BJ

Benjamin J.

Chief Operations Officer

> "It has been an affordable and highly functional resource for us."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

TS

Tom S.

Owner

> "Not easy to setup sick pay for NJ. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018)

SN

Shawn N.

Operations Manager

> "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394)

SP

Scott P.

CEO

> "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579)

JC

Joan C.

Bookkeeper

> "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348)

JO

Jacob O.

President

> "I wouldn't use this company if they were the last company on the planet that offered payroll services."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

JD

Jackson D.

The Dude

> "Love the ease of use and the tax prep is done for me."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947)

VR

Verified Reviewer

Owner

> "A customer service rep told me that they didn't build this into the software, my browser offers it, except..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

SM

Silvia M.

Owner

> "It was a good experience; I had no issues with the payroll or paying the tax."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

JL

Josh L.

Owner

> "I called their support, waited on the phone for over an hour (it was during peak season but still)."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972)

JP

Joseph P.

Principal

> "sensitive content hidden\] was extremely helpful in getting everything set up for my client."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Owner

> "Customer service says they will escalate, and a week later I receive an email that says the exact same..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536)

TB

Todd B.

Owner Psychotherapist

> "I appreciate never having to worry about payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

JO

Jacob O.

President

> "They couldn't care less about customers that desire to cancel."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421)

AG

Alberta G.

Office Manager

> "I like the ease of processing our payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002)

DM

Debra M.

President

> "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223)

RM

Roy M.

Nanny

> "The team was very helpful in configuring things the right way. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845)

AS

Acea S.

Owner

> "The customer care people will lie."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690)

RR

Raymundo R.

IT Manager

> "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458)

KC

Kristen C.

Accountant

> "Customer service is needed too frequently and over the last two years, customer service has gone downhill. "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174)

JP

Joseph P.

Principal

> "I'm extremely happy with my choice for payroll."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106)

VR

Verified Reviewer

Office Manager

> "You call back and you're placed back in line (now "wait time of over 45 minutes"). "

[See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743)

SM

Silvia M.

Owner

> "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916)

BW

Betsy W.

media

> "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

KN

Kendrick N.

CFO

> "wonderful, i recommend any startup small business to use this service"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471)

DV

Donna V.

President

> "I got locked out of my account and tried reaching someone for 2 days."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871)

AL

Andrew L.

Realtor Owner

> "Ease of use / \[sensitive content hidden\] the sales rep was very helpful"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187)

MH

Michelle H.

MD

> "I finally did sign up and then had problem after problem including them not filing my last quarter taxes..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2243348)

TB

Todd B.

Owner Psychotherapist

> "It is also very affordable."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278)

AM

Amy M.

Business Manager

> "We need to change the weekly payday but I can't find the right setting to make it default to the day I want."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808)

AE

Alan E.

Broker Owner

> "Portal is easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641)

BW

Betsy W.

media

> "SurePayroll personnel made me feel helpless, confused, and hung out to dry"

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936)

TP

Tricia P.

CEO

> "It is super easy to use."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020)

WB

Walter B.

administrator

> "SurePayroll handles government interactions very poorly, and communicates with its clients about these..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929)

BJ

Benjamin J.

Chief Operations Officer

> "I would highly recommend it to any business operation of any size."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700)

SA

Sean A.

Founder

> "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to help..."

[See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535)

[View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/)

## User interface

[Proliant](https://www.capterra.com/p/187093/Proliant/)

4.46 (333)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

4.15 (305)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Proliant

Top features

34/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/187093/Proliant/#features)

SurePayroll

23/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/225706/SurePayroll/#features)

### Recognition

Proliant is recognized as a top-rated tool in 3 Capterra Shortlist reports

SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Proliant

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurePayroll

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Proliant

-   By Proliant
-   Located in United States
-   Founded in 1993

SurePayroll

-   By Paychex
-   Located in United States
-   Founded in 1971

## Popular Comparisons

[Proliant](https://www.capterra.com/p/187093/Proliant/)[4.46 (333)](https://www.capterra.com/p/187093/Proliant/reviews/)

vs

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4.2

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4.2

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4.2

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[Proliant](https://www.capterra.com/p/187093/Proliant/)[4.46 (333)](https://www.capterra.com/p/187093/Proliant/reviews/)

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Price

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Features

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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4.1

Features

4.5

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Price

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4.2

Features

4.3

4.2

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4.3

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[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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Price

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4.1

Features

4.3

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll)

[Proliant](https://www.capterra.com/p/187093/Proliant/)[4.46 (333)](https://www.capterra.com/p/187093/Proliant/reviews/)

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Price

Contact vendor for pricing

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Features

4.5

4.2

Ease of Use

4.6

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Features

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4.2

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4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-187093/Paycor-Perform-vs-Proliant)

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

$20/month

Price

$17/month

4.1

Features

4.7

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll)