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NetSupport Manager vs Getscreen.me: Which is a better fit?

Updated on December 8th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 5,219 reviews from Remote Support users.
% Fit
Missing features
Not enough reviews
Feature ratings
Remote Access/Control
4.8
SSL Security
--
Unattended Access
NA
Multi-Channel Communication
--
Server Monitoring
2.0
% Fit
Missing features
Feature ratings
Remote Access/Control
4.9
SSL Security
NA
Unattended Access
4.8
Multi-Channel Communication
NA
Server Monitoring
NA
User satisfaction
4.8
User reviews32
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
4.9
4.8
User reviews154
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
4.8
Price starts from
/user
One-time payment
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Remote support, remote desktop, remote access, IT management, hybrid working - all across a range of devices, platforms, locations - and industries.

Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, remote access, screen sharing and web presentation.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
18719
4 screenshots
202036
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

NetSupport Manager

Top Features
27/44
  • Activity Dashboard
  • API
  • Audit Trail
  • Compliance Management
  • CRM
  • Customizable Branding
  • Customizable Reports
  • Self Service Portal
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Troubleshooting
  • Unattended Access
  • Video Conferencing
  • Workflow Management
  • Access Controls/Permissions
  • Activity Tracking
  • Annotations
  • Chat/Messaging
  • Collaboration Tools
  • Diagnostic Tools
  • File Sharing
  • File Transfer
  • Multi-Channel Communication
  • Multiple User Accounts
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting/Analytics
  • Screen Sharing
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • SSL Security
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • Video Support
See All features
Hide Remote Support Software Features -

Getscreen.me

18/44
Show Remote Support Software Features +

NetSupport Manager

--

NetSupport Manager
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Getscreen.me
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NetSupport Manager
  • By NetSupport
  • Located in United Kingdom
  • Founded in 1989
Getscreen.me
  • By Get Screen Software
  • Located in Cyprus
  • Founded in 2018
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