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Built in the Channel, for the Channel, Axcient's sole mission is to provide the most comprehensive suite of Business Availability solutions, designed specifically for MSP success.
Managed Service Providers and internal IT service professionals who want to improve their customer and/or end-user experience.
Chain-free technology unshackles us from dependency on every backup being perfect. The speed of backups is outstanding.
It is catastrophic to their businesses. There isn't a lot one can do after losing every bit of data a company has for financials, client files, research & development, projects, etc.
Of our clients are on-board. Replibit is a fantastic technical product, and Axcient is a team of superb caring people who know how to help.
Lack of multi-user management. Lack of MFA / DFA options.
The most recent updated have added several great and extremely useful features, and the reliability is OUT OF THIS WORLD.
Inability to use hardware raid controllers was surprising.
Replibit has helped me convey the importance of backups with multiple redundancy coupled with fair price and peace of mind.
Having backup and disaster recovery options utilizing a different OS makes sense for most security conscious business and technology partners.
Our clients love the visibility the product provides, and the ease of use to have and manage their own internal company portal. We absolutely love Cloud Radial.
The lack of customization on numbers of forms or data list is quite annoying. As for example, it's not possible yet to change the column displayed on the "workstations" category.
I highly recommend Cloud Radial if you are looking for a customer portal. The support is great and the online documentation is some of the best I have seen.
Updating the data-collecter can a bit of a pain.
I love the ability CloudRadial gives us as an MSP and feel it has elevated our abilities to make our help desk world class.
KB sorting and filtering is a pain. Every time I come back to partner content, all content groups are expanded and I have to scroll down to find the package I was working on.
Cloud Radial has been great to allow our customers to gain access to their service tickets via ConenectWise. The portal is far superior to the ConnectWise portal.
Customising and setting up content for the dashboard was painful, confusing and very difficult. Support helped a lot but it needs serious simplification.
x360Recover
CloudRadial
Top Featuresx360Recover
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CloudRadial
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