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Built for MSPs and internal IT departments with 1-10+ technicians.
Built in the Channel, for the Channel, Axcient's sole mission is to provide the most comprehensive suite of Business Availability solutions, designed specifically for MSP success.
We have been pleased with the performance of Syncro and overjoyed with the savings of nearly 65% over our previous software.
The lack of customization on the dashboard ui is a small complaint I have.
Which was super simple to implement. We are in the process of implementing asset management, which has caused some issues that were easily resolved by customer support.
I wasted time finding the data I wanted and maintaining all the docker containers, servers, web subscriptions, etc. As a one-man shop, I need to maximize my time and automate everything possible.
The are always very nice, helpful and seem to enjoy what they do. They are very interest in feedback and the Open Office Hours are awesome.
I still use a couple of those other tools but in a much more limited and non-critical capacity.
Love the software it work wonderfully and does what we need it to and they get some extra points for adding holiday lights to the service during Christmas time.
Billing system is complicated. Price is too high for the limited features I use.
Chain-free technology unshackles us from dependency on every backup being perfect. The speed of backups is outstanding.
It is catastrophic to their businesses. There isn't a lot one can do after losing every bit of data a company has for financials, client files, research & development, projects, etc.
Of our clients are on-board. Replibit is a fantastic technical product, and Axcient is a team of superb caring people who know how to help.
Lack of multi-user management. Lack of MFA / DFA options.
The most recent updated have added several great and extremely useful features, and the reliability is OUT OF THIS WORLD.
Inability to use hardware raid controllers was surprising.
Replibit has helped me convey the importance of backups with multiple redundancy coupled with fair price and peace of mind.
Having backup and disaster recovery options utilizing a different OS makes sense for most security conscious business and technology partners.
Syncro
Top Featuresx360Recover
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